Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25428 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25428 Views
  • 19 replies
  • 0 likes

Student account not renewed

I have not used my student account 3 times but I am not allwoed to renew? PlanStudentCountryUSADeviceAndroidOperating SystemWhy can I not renew if I havent used discount for 3 years? My Question or Issue

  • Casual Listener
  • I have not used my student account 3 times but I am not allwoed to renew?   Plan Student Country USA Device Android Operating System Why can I not renew if I havent used discount for 3 ...
  • Billy-J
  • Spotify Star
  • 776 Views
  • 3 replies
  • 1 likes
  • Premium for Students
  • 776 Views
  • 3 replies
  • 1 likes

Solved!! I've paid as normal premium sub. instead of I've verified my studentship for discount.

I've verified my studentship before until 2020. But spotify get money as normal premium. How can I get refund for extra money?

  • Visitor
  • I've verified my studentship before until 2020. But spotify get money as normal premium. How can I get refund for extra money?
  • Billy-J
  • Spotify Star
  • 619 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 619 Views
  • 1 replies
  • 0 likes

Paid too much a couple of month (normal fee instead of student)

I've been premium for over 1 year now and everytime I got a mail that I needed to confirm again that i'm still a student, i've done it. Still I have been charged to much for a couple of month. How do I get some money back? And how do I now if I'm con...

  • Newbie
  • I've been premium for over 1 year now and everytime I got a mail that I needed to confirm again that i'm still a student, i've done it. Still I have been charged to much for a couple of month. How do...
  • myunuskurk
  • Visitor
  • 701 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 701 Views
  • 2 replies
  • 0 likes

Superuser Contribution Won't let me activate Hulu subscription

I have the Spotify Premium for Students plan, and when I click Activate Hulu and try to, I just keep getting a "We've Hit a Snag" error message. This occurs in Safari, Chrome, and Incognito, and regardless of whether I try to log into an existing Hul...

  • Visitor
  • I have the Spotify Premium for Students plan, and when I click Activate Hulu and try to, I just keep getting a "We've Hit a Snag" error message. This occurs in Safari, Chrome, and Incognito, and r...
  • cpit
  • Casual Listener
  • 2055 Views
  • 2 replies
  • 1 likes
  • Premium for Students
  • 2055 Views
  • 2 replies
  • 1 likes

Can't verify status - 404 Error

PlanFreeCountryGermany My Question or IssueHey, I recently moved from the Netherlands to Germany and therefore transferred to another university. However, now I can not re-apply as a student because I always get redirected to a 404 page. How do I sol...

  • Casual Listener
  • Plan Free Country Germany   My Question or Issue Hey,   I recently moved from the Netherlands to Germany and therefore transferred to another university. However, now I can not re-a...
  • Alienator5000
  • Regular
  • 872 Views
  • 3 replies
  • 1 likes
  • Premium for Students
  • 872 Views
  • 3 replies
  • 1 likes

How do I know my verification status?

PlanFree (applying for discount)CountryPortugal Devicehuawei P9 I've apllied for the student discount but I don't know the verification status, I tried clicking on the student discount area today and fill in my details and after i pressed next it sai...

  • Casual Listener
  • Plan Free (applying for discount) Country Portugal   Device huawei P9   I've apllied for the student discount but I don't know the verification status, I tried clicking on the stude...
  • Billy-J
  • Spotify Star
  • 678 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 678 Views
  • 3 replies
  • 0 likes

Not getting student discount for a title IV school

As it says, I go to a Title IV school by the name of Northeast Lakeview, however it is no where on the student discount page, and I cannot manually enter it no matter what I do. It was accredited back in 2018 though, that may have something to do wit...

  • Regular
  • As it says, I go to a Title IV school by the name of Northeast Lakeview, however it is no where on the student discount page, and I cannot manually enter it no matter what I do. It was accredited bac...
  • Billy-J
  • Spotify Star
  • 1174 Views
  • 11 replies
  • 0 likes
  • Premium for Students
  • 1174 Views
  • 11 replies
  • 0 likes

Didn't get the verification mail?

I've sent my student document 3 days ago.Today I got an email which says there is one step left for my premium..but when I click on the link it directs me to the normal payment method page and when I turn it in student premium it requires my students...

  • Visitor
  • ...turn it in student premium it requires my studentship informations again even if I enter the correct informations again the page says that I've already did that. Please help!!! *snip*
  • Brunelicia
  • Community Legend
  • 382 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 382 Views
  • 1 replies
  • 0 likes

Premium for Students Not Verifying

I am unable to verify as a student. I will be a freshman, and the school year starts at the end of August. Is it because the term hasn't started yet?

  • Casual Listener
  • I am unable to verify as a student. I will be a freshman, and the school year starts at the end of August. Is it because the term hasn't started yet?
  • Billy-J
  • Spotify Star
  • 863 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 863 Views
  • 3 replies
  • 0 likes

Solved!! [iOS][Subscription] Spotify Premium+Hulu Pay using Prepaid cards?

I currently pay for my $9.99/a month Spotify Premium subscription using prepaid cards and I’m wondering how I can get Hulu with it. As Spotify Premium now comes with Hulu a song part of its $10/month plan, I want to know how I can get it as when I cl...

  • Newbie
  • I currently pay for my $9.99/a month Spotify Premium subscription using prepaid cards and I’m wondering how I can get Hulu with it. As Spotify Premium now comes with Hulu a song part of its $10/month...
  • OneByBoo
  • Roadie
  • 1305 Views
  • 1 replies
  • 1 likes
  • iOS
    Subscription
  • 1305 Views
  • 1 replies
  • 1 likes

I can't get spotify for student

Actually I have spotify premium for students but i cant get again because system said you used this offer. But I paid the normal cost of spotify. How can I solve this problem? user name : barisaslanpence

  • Casual Listener
  • Actually I have spotify premium for students  but i cant get again because system said you used this offer. But I paid the normal cost of spotify. How can I solve this problem?   user n...
  • Billy-J
  • Spotify Star
  • 1191 Views
  • 5 replies
  • 1 likes
  • Premium for Students
  • 1191 Views
  • 5 replies
  • 1 likes

Issue connecting with Hulu account

PlanStudent Premium CountryUnited States DeviceiPhone 8 plus Operating SystemiOS 12.3.2 My Question or IssueI have come across an issue connecting my student spotify account with a hulu account. I have received the error “page not found”.

  • Visitor
  •   Plan Student Premium  Country United States  Device iPhone 8 plus  Operating System iOS 12.3.2   My Question or Issue I have come across an issue connecting my s...
  • Cass_Rose
  • Newbie
  • 420 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 420 Views
  • 1 replies
  • 0 likes

I can´t find USA on the list when I am trying to get student premium why?

My Question or IssueI am studying in the US and i want spotify premium for students, but I can´t find USA on the list of where I am studying. Is it because you cant get student premium in the US or is it something else?

  • Visitor
  • My Question or Issue I am studying in the US and i want spotify premium for students, but I can´t find USA on the list of where I am studying. Is it because you cant get student premium in the US o...
  • Brunelicia
  • Community Legend
  • 2105 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 2105 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can't I be verified?

PlanPremiumCountryUSDeviceLG g6My Question or IssueI've been trying to be verified as a student for months now and it won't let me be verified. I'm starting my first year in university and I have a university email which I use for my Spotify account....

  • Newbie
  • Plan Premium Country US Device LG g6 My Question or Issue I've been trying to be verified as a student for months now and it won't let me be verified. I'm starting my first year in university ...
  • JMRear
  • Casual Listener
  • 2401 Views
  • 7 replies
  • 0 likes
  • Premium for Students
  • 2401 Views
  • 7 replies
  • 0 likes

Superuser Contribution Re: Your Services Tab

I am still having trouble with this. Is there any other way to claim the subscriptions of Hulu and Showtime that are included in the student plan? I have tried every link provided and used an incognito browser as well to see if it helped. I don't hav...

  • Visitor
  • I am still having trouble with this. Is there any other way to claim the subscriptions of Hulu and Showtime that are included in the student plan?   I have tried every link provided and used a...
  • Peter
  • Spotify Legend
  • 594 Views
  • 1 replies
  • 0 likes
  • 594 Views
  • 1 replies
  • 0 likes

The website won’t verify my student status for the offer.

PlanPremium for StudentsCountryUSADevice(iPhone Operating System(iOS 12.3) My Question or IssueI am trying to apply for the premium for students program, and I am a enrolled student at an accredited university. I put in my details in the first screen...

  • Visitor
  • Plan Premium for Students Country USA Device (iPhone 😎 Operating System (iOS 12.3)   My Question or Issue I am trying to apply for the premium for students program, and I am a e...
  • Maxim
  • Spotify Star
  • 596 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 596 Views
  • 1 replies
  • 0 likes

Transferring content to Student from Premium

I just became eligibly for Spotify student and I already have Spotify Premium. If I set up a Student account with my same email address/profile, will my content: playlists, library, etc. transfer too?

  • Visitor
  • I just became eligibly for Spotify student and I already have Spotify Premium. If I set up a Student account with my same email address/profile, will my content: playlists, library, etc. transfer too?
  • Billy-J
  • Spotify Star
  • 395 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 395 Views
  • 1 replies
  • 0 likes

Hulu not working

PlanStudent Premium w/ HuluCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have the student discount for Spotify Premium that also comes with Hulu, but I...

  • Visitor
  • Plan Student Premium w/ Hulu Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • Billy-J
  • Spotify Star
  • 419 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 419 Views
  • 1 replies
  • 0 likes

How to use discount ?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow to pay after i got the student discount? because i never have premium acc before, so can ...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How to ...
  • Billy-J
  • Spotify Star
  • 496 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 496 Views
  • 1 replies
  • 0 likes

Would I benefit from my student premium even after I change my payment country?

Hi. I've been using premium for a long time. However, I want to change my payment country since there're a lot of songs that region locked in my country. I'm willing to pay with the currency that new country have, but I have a student premium. Will I...

  • Visitor
  • Hi. I've been using premium for a long time. However, I want to change my payment country since there're a lot of songs that region locked in my country. I'm willing to pay with the currency that new...
  • Robert_W
  • Community Legend
  • 383 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 383 Views
  • 1 replies
  • 0 likes