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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 44534 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 44534 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20381 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20381 Views
  • 14 replies
  • 0 likes

Superuser Contribution I have a student discount but got charged with a regular fee

Hi guys, so i think my topic says it all frankly, i got my student status confirmed, however on my bank account i saw they charged the regular fee without the discount, what should i do? Could it have sth to do with them being unable to get money fro...

  • Newbie
  •  Hi guys, so i think my topic says it all frankly, i got my student status confirmed, however on my bank account i saw they charged the regular fee without the discount, what should i do? Could ...
  • Guido
  • Spotify Legend
  • 424 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 424 Views
  • 3 replies
  • 0 likes

Help With Re-applying For Student Discount

I was having Premium for Students throughout 2018; at the start of January, it switched to Spotify Premium- I currently have Spotify Free. I am trying to re-apply for the student discount, but I am essentially stuck in a loop- I go back to the Help p...

  • Newbie
  • I was having Premium for Students throughout 2018; at the start of January, it switched to Spotify Premium- I currently have Spotify Free. I am trying to re-apply for the student discount, but I am e...
  • Keanu_C
  • Community Legend
  • 374 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

Hi. I signed up for student discount. Before i am verified as a student, spotify already charge me the money. and it was a success transaction, not pending. after that, i got verified. but spotify said my payment was failed. i don't wanna pay twice. ...

  • Newbie
  • Hi. I signed up for student discount. Before i am verified as a student, spotify already charge me the money. and it was a success transaction, not pending. after that, i got verified. but spotify sa...
  • Katerina
  • Spotify Legend
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

Student subscription

Hey. I tried to get premium for student a few weeks ago by charging the attachmens required but I wasn't in my country at that time, so I had to register in the form a different phone number and now my discount is associated to my wife's account. Wha...

  • Casual Listener
  • ...ow my discount is associated to my wife's account. What can I do about it?     Plan Premium for students Country  Colombia Device Motorola g4plus Operating System (iOS 10, A...
  • Maxim
  • Spotify Star
  • 287 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 287 Views
  • 1 replies
  • 0 likes

Switching to existing student account

Hi, I recently heard about student accounts so I tried to get one, but I couldn't switch to a student account using my Facebook account. So I created a new account for a student account, but I realized I COULD actually use my facebook account, so I t...

  • Newbie
  • Hi,   I recently heard about student accounts so I tried to get one, but I couldn't switch to a student account using my Facebook account. So I created a new account for a student account, but...
  • Bethany_Dawn
  • Community Legend
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes

wrong payment charge

I am currently on the spotify 3 months for $10 plan. I upgraded to the hulu student plan a couple of days ago and instead of the 4.99 plus tax I got charged $9.99 on my card for no reason. Please help me resolve this issue.

  • Newbie
  • I am currently on the spotify 3 months for $10 plan. I upgraded to the hulu student plan a couple of days ago and instead of the 4.99 plus tax I got charged $9.99 on my card for no reason. Pleas...
  • OneByBoo
  • Roadie
  • 629 Views
  • 1 replies
  • 0 likes
  • Premium
    Student
  • 629 Views
  • 1 replies
  • 0 likes

Verification mail

hi everyone. i applied for student premium three days ago. when i applied i saw my school on list and select it then i uploaded my student certificate but i didnt get any e-mail about verification

  • Newbie
  • hi everyone. i applied for student premium three days ago. when i applied i saw my school on list and select it then i uploaded my student certificate but i didnt get any e-mail about verification &...
  • Maxim
  • Spotify Star
  • 447 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 447 Views
  • 1 replies
  • 1 likes

Please help me student payments

Good day I bought a spotify premium membership today. I accidentally bought it twice. I am withdrawn from my account and can not access premium

  • Newbie
  • Good day I bought a spotify premium membership today. I accidentally bought it twice. I am withdrawn from my account and can not access premium
  • OneByBoo
  • Roadie
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution studentenrabatt

Hallo,ich moechte mich gern bei Spotify Premium anmelden und den Studentenrabatt nutzen. Da meine Schule nicht angezeigt wird wollte ich diese verifizieren. Beim Absenden der Anfrage kommt immer wieder die Meldung ungueltige Domain.Nun wollte ich fra...

  • Visitor
  • Hallo, ich moechte mich gern bei Spotify Premium anmelden und den Studentenrabatt nutzen.  Da meine Schule nicht angezeigt wird wollte ich diese verifizieren.  Beim Absenden der Anfrage ...
  • Daisy
  • Spotify Legend
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify student only used once but getting error message "You have already redeemed this offer."

PlanFree/PremiumCountry U.KDeviceOnePlus 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've only used my spotify student premium once from dec 17 to dec 18, now when iItry to redeem the offer it then says "You have alr...

  • Casual Listener
  • Plan Free/Premium Country  U.K Device OnePlus 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I've only used my spotify student premiu...
  • Guido
  • Spotify Legend
  • 1011 Views
  • 3 replies
  • 1 likes
  • Premium for Students
  • 1011 Views
  • 3 replies
  • 1 likes

Already redeemed student offer

PlanPremiumCountry: Canada I have been using the spotify student premium plan for some time now but I recently lost my credit card and didn't pay on time. I tried updating my payment information afterwards but it says my subscription is the normal ra...

  • Casual Listener
  • Plan Premium Country: Canada   I have been using the spotify student premium plan for some time now but I recently lost my credit card and didn't pay on time. I tried updating my payment inf...
  • Billy-J
  • Spotify Star
  • 8017 Views
  • 6 replies
  • 0 likes
  • Student
  • 8017 Views
  • 6 replies
  • 0 likes

Payment problem

Hello! I tried to buy premium with the student discount and the money was reserved but the payment wasn't finished and now I tried again but it showed that the payment failed. I tried logging out and in again, what shoul I do in this situation?

  • Newbie
  • Hello! I tried to buy premium with the student discount and the money was reserved but the payment wasn't finished and now I tried again but it showed that the payment failed. I tried logging out and...
  • OneByBoo
  • Roadie
  • 444 Views
  • 1 replies
  • 0 likes
  • 444 Views
  • 1 replies
  • 0 likes

I need help about school discount payment

Yesterday i applied for school discount and sended my documents for proof. Today i got a mail says my student discount confirmed and got a link, when i click that button and try to enter my card numbers it says "Payment failed. Try again, or use a di...

  • Newbie
  • Yesterday i applied for school discount and sended my documents for proof. Today i got a mail says my student discount confirmed and got a link, when i click that button and try to enter my card numb...
  • OneByBoo
  • Roadie
  • 631 Views
  • 1 replies
  • 0 likes
  • Payment
    problem
    Student
  • 631 Views
  • 1 replies
  • 0 likes

Student Discount in Australia

On the 25th Feb I tried signing up for the student discount as I am a student.... I put my bank details in as they asked and the information showing I’m a student they said they would get back to me within 3 days via email if I was accepted for premi...

  • Newbie
  • On the 25th Feb I tried signing up for the student discount as I am a student.... I put my bank details in as they asked and the information showing I’m a student they said they would get back to me ...
  • OneByBoo
  • Roadie
  • 444 Views
  • 1 replies
  • 0 likes
  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution Descuento para Estudiantes

Hola, estoy cursando un grado superior pero no en una universidad. Soy estudiante, no puedo disfrutar de ese descuento?

  • Newbie
  • Hola, estoy cursando un grado superior pero no en una universidad. Soy estudiante, no puedo disfrutar de ese descuento?
  • Guido
  • Spotify Legend
  • 547 Views
  • 1 replies
  • 0 likes
  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution Descuento a estudiantes

Hola, me gustaria saber cuanto tardan en verificar los datos, y cuando y como me informan de que ha sido activado el premium de la oferta estudiantes. Hay alguna forma de saber si escribi el correo correctamente a la hora de enviar mis datos de estud...

  • Newbie
  • Hola, me gustaria saber cuanto tardan en verificar los datos, y cuando y como me informan de que ha sido activado el premium de la oferta estudiantes.   Hay alguna forma de saber si escribi el...
  • Guido
  • Spotify Legend
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Student price didn't renew after credit card expired

Hi all, I cancelled the credit card that I was using for Spotify and forgot to update with the new details. I was notified when the charge didn't go through on the old card, so I updated my details on my phone and was charged $4.99. It kept saying th...

  • Newbie
  • Hi all,   I cancelled the credit card that I was using for Spotify and forgot to update with the new details. I was notified when the charge didn't go through on the old card, so I updated my ...
  • OneByBoo
  • Roadie
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium (TR)

Merhaba ben 7 TL lik ogrenci paketi aldim sadece universiteli kisiler alabiliyormus ben Ortaokul ogrencisiyim parayi benden aldi ama Premium uyelik vermedi.

  • Newbie
  • Merhaba ben 7 TL lik ogrenci paketi aldim sadece universiteli kisiler alabiliyormus ben Ortaokul ogrencisiyim parayi benden aldi ama Premium uyelik vermedi.
  • Guido
  • Spotify Legend
  • 443 Views
  • 1 replies
  • 0 likes
  • 443 Views
  • 1 replies
  • 0 likes

Student discount in turkey

I am still waiting for SheerID to recognise me as a student. A day passed but still no email from them. It says it takes a day to get a reply from them. I already paid my subscription money.

  • Regular
  • I am still waiting for SheerID to recognise me as a student. A day passed but still no email from them. It says it takes a day to get a reply from them. I already paid my subscription money. 
  • OneByBoo
  • Roadie
  • 519 Views
  • 1 replies
  • 0 likes
  • Student
  • 519 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobro de plan universitario sin aun estar totalmente verificada

Buenas tardes, quice registrarme en el plan Premium para universitarios pero no consegui cargar los documentos porque no me permitio y me sale error en la pagina, lo insolito es que ya me descontaron el pago en la tarjeta.. solucion ?

  • Newbie
  • Buenas tardes, quice registrarme en el plan Premium para universitarios pero no consegui cargar los documentos porque no me permitio y me sale error en la pagina, lo insolito es que ya me descontaron...
  • Guido
  • Spotify Legend
  • 461 Views
  • 1 replies
  • 0 likes
  • 461 Views
  • 1 replies
  • 0 likes