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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • naya3
  • Casual Listener
  • 42918 Views
  • 56 replies
  • 5 likes
  • Premium for Students
  • 42918 Views
  • 56 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Margaretta
  • Visitor
  • 20044 Views
  • 12 replies
  • 0 likes
  • Premium for Students
  • 20044 Views
  • 12 replies
  • 0 likes

premium studenti

PlanPremiumCountry ItalyMy Question or Issue questa estate ho fatto l'abbonamento estivo 9,99 per 3 mesi. Ora è passato all'abbonamento classico 9,99 ma io avrei disponibile e autorizzato l'abbonamento per studenti. Come faccio a scalare i 9,99 e pas...

  • Newbie
  •   Plan Premium Country  Italy My Question or Issue  questa estate ho fatto l'abbonamento estivo 9,99 per 3 mesi. Ora è passato all'abbonamento classico 9,99 ma io avrei disponibi...
  • Billy-J
  • Spotify Star
  • 494 Views
  • 1 replies
  • 0 likes
  • Premium
    Premium Student
  • 494 Views
  • 1 replies
  • 0 likes

Can't use student discount

I've confirmed my student status on Sheer, I went to link it to my account and the discount wouldn't show up, I tried on my other account which I'm using now and it says it's already in use. I've paid £9.99 for premium now because neither account wou...

  • Newbie
  • I've confirmed my student status on Sheer, I went to link it to my account and the discount wouldn't show up, I tried on my other account which I'm using now and it says it's already in use. I've pai...
  • Billy-J
  • Spotify Star
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium subscription is not working, already payed for the service.

I payed for my subscription to premium students but my account is in free edition it hasn't changed, I already check with my bank and the payment was successfully made.I would appreciate your help.Thank you.

  • Newbie
  • I payed for my subscription to premium students but my account is in free edition it hasn't changed, I already check with my bank and the payment was successfully made. I would appreciate your help....
  • Daisy
  • Spotify Legend
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Superuser Contribution CUENTA ESTUDIANTIL

Ayer se me cobraron 5 euros por enviar dos documentos sobre mi situacion estudiantil y hoy se me ha negado el acceso a premium pero no se me han devuelto esos 5 euros

  • Newbie
  • Ayer se me cobraron 5 euros por enviar dos documentos sobre mi situacion estudiantil y hoy se me ha negado el acceso a premium pero no se me han devuelto esos 5 euros 
  • Daisy
  • Spotify Legend
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Student Discount

Hi there, I have currently requested to get my school on the list for Student Discount, however I'm wondering if I buy the normal premium now and then in the middle of this month my school gets accepted for Student Discount, would I then get the 50% ...

  • Casual Listener
  • Hi there,   I have currently requested to get my school on the list for Student Discount, however I'm wondering if I buy the normal premium now and then in the middle of this month my scho...
  • Maxim
  • Spotify Star
  • 375 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount doesn‘t work

I wanted to use my student discount to get Spotify premium for a lower Price. So I clicked on „use Student discount“ but then there was a sign with the words „your Student discount is already connected to another conto“The Thing is that I didn‘t used...

  • Newbie
  • I wanted to use my student discount to get Spotify premium for a lower Price. So I clicked on „use Student discount“ but then there was a sign with the words „your Student discount is already connect...
  • Daisy
  • Spotify Legend
  • 643 Views
  • 1 replies
  • 0 likes
  • discount
    Student
  • 643 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switching student premium account

So I’ve been using Spotify Premium with the Student discount on one of my accounts since March of 2018. Around December, my little brother was somehow able to use my discount on his own Spotify account, and now I no longer have access to the Student ...

  • Newbie
  • So I’ve been using Spotify Premium with the Student discount on one of my accounts since March of 2018. Around December, my little brother was somehow able to use my discount on his own Spotify accou...
  • Daisy
  • Spotify Legend
  • 392 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 392 Views
  • 1 replies
  • 0 likes

Student discount renewal

PlanFree/PremiumCountryUnited Kingdom Device(Lenovo Laptop)Operating System(Windows 10) My Question or IssueI have recieved an e-mail saying I need to renew my student account in order to have it for another year. I got my account in early 2017 meani...

  • Newbie
  •   Plan Free/Premium Country United Kingdom  Device (Lenovo Laptop) Operating System (Windows 10)   My Question or Issue I have recieved an e-mail saying I need to renew my s...
  • Maxim
  • Spotify Star
  • 578 Views
  • 1 replies
  • 0 likes
  • Student
  • 578 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged but no service

Hi, I tried to complete a student discount registration. The system charged me $4.99 to debit card, but I couldn't finish the registration because my University isn't listed. Still, I was charged. I also don't have access to the primium service. Coul...

  • Newbie
  • Hi, I tried to complete a student discount registration. The system charged me $4.99 to debit card, but I couldn't finish the registration because my University isn't listed. Still, I was charged. I ...
  • Daisy
  • Spotify Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution I got charged twice for the student discount

Hey there, I just tried applying for a student discount for Spotify Premium. My problem here now is that I got charged twice, since I resubmitted the form for the second time due to errors. Next is that for the SheerID I also got an error. So basical...

  • Newbie
  • Hey there, I just tried applying for a student discount for Spotify Premium. My problem here now is that I got charged twice, since I resubmitted the form for the second time due to errors. Next is t...
  • Daisy
  • Spotify Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Student Premium

I am a user from Turkey. Student premium's cost is 7₺, and ONLY premuim is 14₺. But every month i pay 21₺ and i have student account. There is a big mistake. What should i do?

  • Visitor
  • I am a user from Turkey. Student premium's cost is 7₺, and ONLY premuim is 14₺. But every month i pay 21₺ and i have student account. There is a big mistake. What should i do? 
  • OneByBoo
  • Roadie
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

I was kicked out of my family plan, and I can’t recover it

PlanPremiumCountry BrazilDeviceIphone 7Operating System iosMy Question or Issue I was kicked out of the family plan for no reason, since I live in the same adress as everyone in it, and there are only 3 of us. I’ve sent new invitations hoping to reco...

  • Newbie
  • Plan Premium Country  Brazil Device Iphone 7 Operating System  ios My Question or Issue  I was kicked out of the family plan for no reason, since I live in the same adress as ...
  • Bittencourt
  • Spotify Star
  • 479 Views
  • 1 replies
  • 0 likes
  • 479 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student verification

PlanFree/PremiumCountry DevicePCOperating SystemWindows 10 My Question or Issue So im trying verify my student discount and even though my university shows up it says that it can not verify me. I go to try to do the manual verification and when I go ...

  • Casual Listener
  • Plan Free/Premium Country   Device PC Operating System Windows 10   My Question or Issue  So im trying verify my student discount  and even though my university shows up...
  • Katerina
  • Spotify Legend
  • 777 Views
  • 3 replies
  • 0 likes
  • Student
  • 777 Views
  • 3 replies
  • 0 likes

Charged but no premium still

I recently found out about the student discount so I tried to use that but after putting in all my bank card info I realized it was only for University and colleges, and I check today and it shows I was charged 4.99 from Spotify and I don't even have...

  • Newbie
  • I recently found out about the student discount so I tried to use that but after putting in all my bank card info I realized it was only for University and colleges, and I check today and it shows I ...
  • Luke
  • Spotify Star
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Premium no funciona

He comprado el premium para estudiantes y he puesto la informacion de la tarjeta y todo, he mandado el impreso de matricula de la universidad y decian que hasta que no lo validaran no lo cobrarian, pero sin embargo me lo han cobrado y aun asi todavia...

  • Newbie
  • He comprado el premium para estudiantes y he puesto la informacion de la tarjeta y todo, he mandado el impreso de matricula de la universidad y decian que hasta que no lo validaran no lo cobrarian, p...
  • Luke
  • Spotify Star
  • 459 Views
  • 1 replies
  • 0 likes
  • 459 Views
  • 1 replies
  • 0 likes

Hulu double billed

PlanStudent Premium Plan + HuluCountry USA My Question or Issue Hello, I recently signed up for the Spotify Premium + Hulu for college students. Hulu still charged me for the month of January, and I am trying to obtain a refund. I contacted Hulu, and...

  • Newbie
  • Plan Student Premium Plan + Hulu Country  USA     My Question or Issue  Hello, I recently signed up for the Spotify Premium + Hulu for college students. Hulu still c...
  • Maxim
  • Spotify Star
  • 735 Views
  • 1 replies
  • 0 likes
  • hulu student refund double billed
  • 735 Views
  • 1 replies
  • 0 likes

Charged 9.99 even after verified as Student

PlanFree/PremiumCountry DeviceIphone 8+Operating SystemIOS 10 My Question or Issue I noticed on my credit bill that I'm still getting charged $9.99 even after being verified as a student.I was also charged twice which I just noticedThere are screensh...

  • Newbie
  • Plan Free/Premium Country   Device Iphone 8+ Operating System IOS 10   My Question or Issue  I noticed on my credit bill that I'm still getting charged $9.99 even after being...
  • OneByBoo
  • Roadie
  • 629 Views
  • 1 replies
  • 0 likes
  • Student
  • 629 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment Card Won’t Work for Student Subscription-US

Hey guys, i am trying to change my subscription to the student plan but my card info won’t go through. For any of my cards. I have tried three different cards to no avail. Any suggestions? -Chris

  • Newbie
  • Hey guys,   i am trying to change my subscription to the student plan but my card info won’t go through. For any of my cards. I have tried three different cards to no avail. Any suggestions? ...
  • Daisy
  • Spotify Legend
  • 325 Views
  • 1 replies
  • 0 likes
  • Student
  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Double payment taken in 1 month

PlanPremium Country UKDeviceSamsung Galaxy S8 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have been charged twice for my Spotify. I have a student account and payed my Spotify on the 07th January 2019. I have now be...

  • Newbie
  • Plan Premium  Country  UK Device Samsung Galaxy S8   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I have been charged twic...
  • Daisy
  • Spotify Legend
  • 1685 Views
  • 1 replies
  • 0 likes
  • double
    Payment
    Premium
  • 1685 Views
  • 1 replies
  • 0 likes

Family Premium account poor audio quality

PlanPremiumCountryUK DeviceSamsumg s9, PC windows (multiple), Sky box, Operating System My Question or Issue Over half of my songs have very poor audio quality most commonly rock or metal songs. Doesnt matter what device i listen from.Its all the hig...

  • Casual Listener
  • Plan Premium Country UK  Device Samsumg s9, PC windows (multiple), Sky box,  Operating System     My Question or Issue  Over half of my songs have very poor audio q...
  • Sandrath88
  • Casual Listener
  • 1917 Views
  • 4 replies
  • 0 likes
  • audio quality
    Family premium account
    Premium
  • 1917 Views
  • 4 replies
  • 0 likes