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Please see below the most popular frequently asked questions.

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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • rdeluva7
  • Visitor
  • 22721 Views
  • 17 replies
  • 0 likes
  • Premium for Students
  • 22721 Views
  • 17 replies
  • 0 likes

Spotify Doesn't recognise my University (Used to earlier, can't renew my student membersh

Country: UKHave been using student premium for the last three years, but cant renew it now.I study at the Architectural Association school of Architecture. Please help.

  • Newbie
  • Country: UK Have been using student premium for the last three years, but cant renew it now. I study at the Architectural Association school of Architecture.  Please help.  
  • Bittencourt
  • Spotify Star
  • 608 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 608 Views
  • 1 replies
  • 0 likes

Can't use mobile payment to buy premium for student

Free planMy Question or IssueIs it possible to pay by mobile for student discount?

  • Newbie
  • Free plan My Question or Issue Is it possible to pay by mobile for student discount?
  • Maxim
  • Spotify Star
  • 559 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 559 Views
  • 1 replies
  • 0 likes

wait for (X) day

so i have registered premium for student this afternoon. i select my university name and upload a picture of my class schedule that include my univ name and my own name. then the spotify said that i must wait for (X) days . what does X mean?

  • Newbie
  • so i have registered premium for student this afternoon. i select my university name and upload a picture of my class schedule that include my univ name and my own name. then the spotify said that i ...
  • Bittencourt
  • Spotify Star
  • 348 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 348 Views
  • 1 replies
  • 0 likes

How Long Should I Wait for Spotify Student Account Confirmation

PlanFree/PremiumCountryTurkeyDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy question is clear, How Long Should I Wait for Spotify Student Account Confirmation ? I am waiting 3 days already.

  • Newbie
  • Plan Free/Premium Country Turkey Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My question is clear, How Long Should I Wait fo...
  • Keanu_C
  • Community Legend
  • 546 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 546 Views
  • 1 replies
  • 0 likes

student premium payment

My Question or IssueI have studend discount. ı tried to have premium like million times and never achieve! There is nothing wrong with my bank account or card how can I pay it? Country : Turkey

  • Newbie
  •     My Question or Issue I have studend discount. ı tried to have premium like million times and never achieve! There is nothing wrong with my bank account or card how can I pay it? Coun...
  • Bittencourt
  • Spotify Star
  • 422 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 422 Views
  • 1 replies
  • 0 likes

Student premium renewal

PlanFreeCountryAustraliaDevice(Oneplus 3)Operating System(Android) My Question or IssueHi,I was using student premium for 1 year. I got an email to renew my premium. But I misunderstood it need to be done at my enrollment documents due date also my p...

  • Newbie
  • Plan Free Country Australia Device (Oneplus 3) Operating System (Android)   My Question or Issue Hi, I was using student premium for 1 year. I got an email to renew my premium. But I ...
  • Bittencourt
  • Spotify Star
  • 437 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 437 Views
  • 1 replies
  • 0 likes

Cobrança indevida

Ola, Minha conta é estudante premium, porem observei na fatura no meu cartao que esta sendo cobrado 16,90. isso esta indevido. Eu vou ser ressarcida? Se o valor correto nao for cobrado terei de cancelar a assinatura. Como arrumo isso?

  • Newbie
  • Ola,  Minha conta é estudante premium, porem observei na fatura no meu cartao que esta sendo cobrado 16,90. isso esta indevido. Eu vou ser ressarcida? Se o valor correto nao for cobrado  t...
  • Brunelicia
  • Community Legend
  • 553 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 553 Views
  • 3 replies
  • 0 likes

Solved!! First Month Subscription Free for Students

PlanFree First Month/Premium StudentCountryDE Device(Samsung Galaxy 6) My Question or IssueAs spotify is offering first month premium subscription free. Why it is not applied to the student login ?I have registered myself as a stundent, but I am conf...

  • Casual Listener
  • Plan Free First Month/Premium Student Country DE   Device (Samsung Galaxy 6)     My Question or Issue As spotify is offering first month premium subscription free. Why it is ...
  • Billy-J
  • Spotify Star
  • 4586 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 4586 Views
  • 3 replies
  • 0 likes

Do i need to renew a student subscription

Hi, I couldn't find an existing topic on this, so here it goes:I subscribed to Spotify students exactly one year ago, meaning i pay 5 euros a month, instead of 10.Will my student subscription automatically continue? Or do i need to prove again that i...

  • Newbie
  • Hi,   I couldn't find an existing topic on this, so here it goes: I subscribed to Spotify students exactly one year ago, meaning i pay 5 euros a month, instead of 10. Will my student s...
  • Billy-J
  • Spotify Star
  • 446 Views
  • 1 replies
  • 0 likes
  • 446 Views
  • 1 replies
  • 0 likes

Sheerid

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryNetherlandaDevice(S7 edgeOperating System Android My Question or IssueI activated my student discount, and sheerid...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Netherlanda Device (S7 edge Operating System A...
  • Billy-J
  • Spotify Star
  • 416 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 416 Views
  • 1 replies
  • 0 likes

Spotify is taking more money from my bank account

Planpremium/studentCountryturkeyDevice(iPhone 6) My Question or Issuespotify for students is 6,99TL(including tax) but for 3 months it has been taking 7,09-7,19TL from my card. what is the reason?

  • Casual Listener
  •   Plan premium/student Country turkey Device (iPhone 6)   My Question or Issue spotify for students is 6,99TL(including tax) but for 3 months it has been taking 7,09-7,19TL from m...
  • Bittencourt
  • Spotify Star
  • 658 Views
  • 3 replies
  • 1 likes
  • Premium for Students
  • 658 Views
  • 3 replies
  • 1 likes

Student's discount ready used

PlanPremium StudentCountryAustria DeviceHuawei P smart 2019Operating SystemAndroid 9My Question or IssueHi everyone!Yesterday evening I wanted to start my Student's Premium and verified my immatriculation and it also worked. I logged in with my norma...

  • Casual Listener
  • ...nd verified my immatriculation and it also worked. I logged in with my normal students' access and came to a page were nothing else was to read beside this: "Registration successful". The problem w...
  • piakoernchen
  • Casual Listener
  • 600 Views
  • 2 replies
  • 0 likes
  • Activation unsuccessful
    Student's Premium
  • 600 Views
  • 2 replies
  • 0 likes

Wrong invoice

Hey,I have the following problem: My student status has probably expired, which I have just extended again. But now I was charged the full fee of 9,99€ (Germany) for the last month. How can I get 50% of the invoice amount refunded since I was a stude...

  • Casual Listener
  • Hey, I have the following problem: My student status has probably expired, which I have just extended again. But now I was charged the full fee of 9,99€ (Germany) for the last month. How can I get 5...
  • Brunelicia
  • Community Legend
  • 559 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 559 Views
  • 3 replies
  • 0 likes

Solved!! Cobranca de assinatura de estudante

PlanPremiumCountry BrazilDeviceiphone 8Operating Systemios My Question or IssueTenho uma conta premium de estudante e nesse mes de fevereiro minha fatura foi cobrado o valor sem o desconto gostaria de saber oq houve com a minha assinatura e se essa c...

  • Visitor
  • Plan Premium Country  Brazil Device iphone 8 Operating System ios   My Question or Issue Tenho uma conta premium de estudante e nesse mes de fevereiro minha fatura foi cobrado o v...
  • Brunelicia
  • Community Legend
  • 1398 Views
  • 6 replies
  • 0 likes
  • Premium for Students
  • 1398 Views
  • 6 replies
  • 0 likes

Premium for students

I was trying to get premium for students but where I study didn’t come up, I go to the beacon school and graduat this year. What do I do?

  • Newbie
  • I was trying to get premium for students but where I study didn’t come up, I go to the beacon school and graduat this year. What do I do?
  • Brunelicia
  • Community Legend
  • 424 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 424 Views
  • 1 replies
  • 0 likes

Superuser Contribution Start Watching Hulu button Not working

So after I activated my student premium account, I clicked activate Hulu but I had to leave and was planning to come back so I closed the page before I made my Hulu account. Now when I try to activate my hulu through the spotify premium account page,...

  • Newbie
  • So after I activated my student premium account, I clicked activate Hulu but I had to leave and was planning to come back so I closed the page before I made my Hulu account. Now when I try to activat...
  • Peter
  • Spotify Legend
  • 2747 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 2747 Views
  • 3 replies
  • 0 likes

Superuser Contribution Year out student discount

In Australia for a year out can't seem to select my UK university as an option for student discount on Australian Spotify however Ireland and France seem to be able to do so!

  • Newbie
  • In Australia for a year out can't seem to select my UK university as an option for student discount on Australian Spotify however Ireland and France seem to be able to do so!
  • Katerina
  • Spotify Legend
  • 592 Views
  • 1 replies
  • 0 likes
  • australia
    Student
  • 592 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily mixes have no like/dislike - also don't load new music

PlanPremium (student)CountryEngland DeviceSamsung Galaxy 9/Windows PCOperating SystemAndroid Oreo, Windows 10 My Question or IssueMy Daily Mixes no longer have the option to like/dislike certain songs (like I can in Discover Weekly) and also they no ...

  • Casual Listener
  • Plan Premium (student) Country England   Device Samsung Galaxy 9/Windows PC Operating System Android Oreo, Windows 10   My Question or Issue My Daily Mixes no longer have th...
  • Katerina
  • Spotify Legend
  • 2033 Views
  • 6 replies
  • 8 likes
  • Premium for Students
  • 2033 Views
  • 6 replies
  • 8 likes

Changing Student Discount off

Plan: StudentPremiumCountry: CanadaDevice MacBook Pro Operating SystemiOs 10 My Question or IssueI want to remove my student discount as I am no longer a student at school.

  • Newbie
  •   Plan: Student Premium Country: Canada Device  MacBook Pro  Operating System iOs 10   My Question or Issue I want to remove my student discount as I am no longer a stud...
  • Nico
  • Community Legend
  • 890 Views
  • 1 replies
  • 0 likes
  • discount
    Student
    Student Discount Canada
  • 890 Views
  • 1 replies
  • 0 likes

Switched from student plan to regular plan, still unable to register for free Google Home

Hello!I was very excited to hear about the Google Home Mini offer, and cancelled my student membership (expires in a couple months anyway) and wanted to reserve my free device. Once I subscribed to a regular priced plan, there was still an error and ...

  • Newbie
  • Hello! I was very excited to hear about the Google Home Mini offer, and cancelled my student membership (expires in a couple months anyway) and wanted to reserve my free device. Once I subscribed to...
  • tassiy
  • Newbie
  • 907 Views
  • 1 replies
  • 1 likes
  • All Platforms
    Subscription
  • 907 Views
  • 1 replies
  • 1 likes