Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
17180 Views
49 replies
0 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
19413 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Newbie
159534 Views
109 replies
147 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
36534 Views
19 replies
1 likes
PlanStudent PremiumCountryUSA DeviceLenovo/Nexus 6POperating SystemWindows 10 My Question or IssueSo I just signed up for classes but my student discount can't be verified. What gives? I have not exceeded the 4 year limit. I have proof and evreything...
Plan Student Premium Country USA Device Lenovo/Nexus 6P Operating System Windows 10 My Question or Issue So I just signed up for classes but my student discount can...
Community Legend
670 Views
1 replies
0 likes
I have a Premium account since Spotify launched in Israel.I'm a student and I would like to know when will Spotify open up the option for a premium student discount?
I have a Premium account since Spotify launched in Israel. I'm a student and I would like to know when will Spotify open up the option for a premium student discount?
Community Legend
1038 Views
1 replies
0 likes
I am enrolled in a college in the US that just became accredited within the last year. As such, the school does not show up in sheerid. I have tried to get them to verify the school through spotify's website. It verify would not on spotify becuase th...
I am enrolled in a college in the US that just became accredited within the last year. As such, the school does not show up in sheerid. I have tried to get them to verify the school through spotify's...
Community Legend
1498 Views
3 replies
0 likes
İ am a student and i start spotift with student account and you just change my account to normal premium and i pay all mounths 14 TL. And you didint send me Even 1 e mail. I dont want to use anymore.
İ am a student and i start spotift with student account and you just change my account to normal premium and i pay all mounths 14 TL. And you didint send me Even 1 e mail. I dont want to use ...
Community Legend
606 Views
1 replies
0 likes
Ocorreu uma cobrança indevida em minha conta, ao verificar meus gastos no cartão notei o valor inteiro (16, 90) sendo cobrado em minha assinatura de estudante (8,50) gostaria de saber como será solucionada a questão do reenbolso ou se ocorrera o canc...
Ocorreu uma cobrança indevida em minha conta, ao verificar meus gastos no cartão notei o valor inteiro (16, 90) sendo cobrado em minha assinatura de estudante (8,50) gostaria de saber como será soluc...
Spotify Star
522 Views
1 replies
0 likes
PlanPremiumCountryBrasilDevice(Moto G7)Operating System(Android) My Question or IssueFui cobrado pelo valor de R$16,90 três vezes, sendo que estava pagando R$ 8,50, já que tenho direito a pagar a metade por ser universitário. Anexo, um print dos reci...
Plan Premium Country Brasil Device (Moto G7) Operating System (Android) My Question or Issue Fui cobrado pelo valor de R$16,90 três vezes, sendo que estava pagando R$ 8,50, já que te...
Spotify Star
493 Views
1 replies
0 likes
I tried to verify my student status today. During the process, it tried to bring me to my school's portal but it was not successful. Then when I tried again, the site showed the below message. "The verification code you have entered has already been ...
I tried to verify my student status today. During the process, it tried to bring me to my school's portal but it was not successful. Then when I tried again, the site showed the below message.  ...
Gig Goer
752 Views
1 replies
0 likes
I have Spotify Premium for Students with Hulu and Showtime. I’m having an issue where, on every single one of my devices, browsers, or operating systems, I cannot link Spotify and Hulu. EVERY TIME I try to do this, through the “your services” page on...
I have Spotify Premium for Students with Hulu and Showtime. I’m having an issue where, on every single one of my devices, browsers, or operating systems, I cannot link Spotify and Hulu. EVERY TIME I...
Visitor
1172 Views
2 replies
1 likes
My sister's student premium account was accidentally verified on my account instead of hers. How do I delete her information and add my student information instead? I haven't been using her discount so I'm not sure how to cancel and re-add my details...
My sister's student premium account was accidentally verified on my account instead of hers. How do I delete her information and add my student information instead? I haven't been using her discount ...
Community Legend
595 Views
1 replies
0 likes
So my student discount expires in a week but i can't reapply for next schoolyear until the beginning of september, so i'd have to pay the regular price for the month of september. Is it possible to cancel my student premium account and then renew it ...
So my student discount expires in a week but i can't reapply for next schoolyear until the beginning of september, so i'd have to pay the regular price for the month of september. Is it possible to c...
Community Legend
2075 Views
1 replies
0 likes
I have not used my student account 3 times but I am not allwoed to renew? PlanStudentCountryUSADeviceAndroidOperating SystemWhy can I not renew if I havent used discount for 3 years? My Question or Issue
I have not used my student account 3 times but I am not allwoed to renew? Plan Student Country USA Device Android Operating System Why can I not renew if I havent used discount for 3 ...
Spotify Star
1010 Views
3 replies
1 likes
I've verified my studentship before until 2020. But spotify get money as normal premium. How can I get refund for extra money?
I've verified my studentship before until 2020. But spotify get money as normal premium. How can I get refund for extra money?
Spotify Star
759 Views
1 replies
0 likes
I've been premium for over 1 year now and everytime I got a mail that I needed to confirm again that i'm still a student, i've done it. Still I have been charged to much for a couple of month. How do I get some money back? And how do I now if I'm con...
I've been premium for over 1 year now and everytime I got a mail that I needed to confirm again that i'm still a student, i've done it. Still I have been charged to much for a couple of month. How do...
Visitor
895 Views
2 replies
0 likes
I have the Spotify Premium for Students plan, and when I click Activate Hulu and try to, I just keep getting a "We've Hit a Snag" error message. This occurs in Safari, Chrome, and Incognito, and regardless of whether I try to log into an existing Hul...
I have the Spotify Premium for Students plan, and when I click Activate Hulu and try to, I just keep getting a "We've Hit a Snag" error message. This occurs in Safari, Chrome, and Incognito, and r...
Casual Listener
2412 Views
2 replies
1 likes
PlanFreeCountryGermany My Question or IssueHey, I recently moved from the Netherlands to Germany and therefore transferred to another university. However, now I can not re-apply as a student because I always get redirected to a 404 page. How do I sol...
Plan Free Country Germany My Question or Issue Hey, I recently moved from the Netherlands to Germany and therefore transferred to another university. However, now I can not re-a...
Regular
1114 Views
3 replies
1 likes
PlanFree (applying for discount)CountryPortugal Devicehuawei P9 I've apllied for the student discount but I don't know the verification status, I tried clicking on the student discount area today and fill in my details and after i pressed next it sai...
Plan Free (applying for discount) Country Portugal Device huawei P9 I've apllied for the student discount but I don't know the verification status, I tried clicking on the stude...
Spotify Star
932 Views
3 replies
0 likes
As it says, I go to a Title IV school by the name of Northeast Lakeview, however it is no where on the student discount page, and I cannot manually enter it no matter what I do. It was accredited back in 2018 though, that may have something to do wit...
As it says, I go to a Title IV school by the name of Northeast Lakeview, however it is no where on the student discount page, and I cannot manually enter it no matter what I do. It was accredited bac...
Spotify Star
1757 Views
11 replies
0 likes
I've sent my student document 3 days ago.Today I got an email which says there is one step left for my premium..but when I click on the link it directs me to the normal payment method page and when I turn it in student premium it requires my students...
...turn it in student premium it requires my studentship informations again even if I enter the correct informations again the page says that I've already did that. Please help!!! *snip*
Community Legend
536 Views
1 replies
0 likes
I am unable to verify as a student. I will be a freshman, and the school year starts at the end of August. Is it because the term hasn't started yet?
I am unable to verify as a student. I will be a freshman, and the school year starts at the end of August. Is it because the term hasn't started yet?
Spotify Star
1107 Views
3 replies
0 likes
I currently pay for my $9.99/a month Spotify Premium subscription using prepaid cards and I’m wondering how I can get Hulu with it. As Spotify Premium now comes with Hulu a song part of its $10/month plan, I want to know how I can get it as when I cl...
I currently pay for my $9.99/a month Spotify Premium subscription using prepaid cards and I’m wondering how I can get Hulu with it. As Spotify Premium now comes with Hulu a song part of its $10/month...
Roadie
1508 Views
1 replies
1 likes
