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Premium Student

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Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

133432 Views

98 replies

137 likes

Premium for Students
  • 133432 Views
  • 98 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31368 Views

19 replies

1 likes

Premium for Students
  • 31368 Views
  • 19 replies
  • 1 likes

Requirements for a College/University to be entitled to Student Discount

Hello,My name is Karam Bawaba, I’m a student at Concordia university and have been part of this school for years, I used to dislike Spotify until I tried it then I let Apple Music go even when their student discount came in! Its an amazing platform f...

Newbie

...heir student discount came in! Its an amazing platform for music to be enjoyed and shared. I know myself and many other students would either switch to Spotify from Apple Music or enjoy the savings t...

Brunelicia

Community Legend

1407 Views

1 replies

0 likes

Premium for Students
  • 1407 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have had a Spotify student profile and subscription for a year but now it won't recognize me

I have been a verified student for the last year, last month I received an email asking me to verify it again as it was expiring. I did and I thought everything went well. Today I discovered I have been billed twice as much as I should have, so €9,99...

Visitor

I have been a verified student for the last year, last month I received an email asking me to verify it again as it was expiring. I did and I thought everything went well. Today I discovered I have b...

Guido

Spotify Legend

1351 Views

3 replies

0 likes

Premium for Students
  • 1351 Views
  • 3 replies
  • 0 likes

I am still a student but spotify changed my subscription.

PlanPremiumCountryItalyMy Question or IssueSpotify asked me if I was still a student a month ago. I answered yes but now it changed my subscription and made me paid 9,99 Euros instead of 4,99 Euros. I study at the university. I had paid 4,99 Euros in...

Casual Listener

Plan Premium Country Italy My Question or Issue Spotify asked me if I was still a student a month ago. I answered yes but now it changed my subscription and made me paid 9,99 Euros instead of 4,...

skroon19

Composer

985 Views

1 replies

1 likes

Premium for Students
  • 985 Views
  • 1 replies
  • 1 likes

Student plan says I've already redeemed this offer, but still charged normal price

Hi, I have used Premium for Students for only two years now, but was charged full price last month ($9.99). When I try to verify my student ID, I fill out all the information but it tells me I've already redeemed this offer and won't let me proceed. ...

Newbie

Hi,  I have used Premium for Students for only two years now, but was charged full price last month ($9.99). When I try to verify my student ID, I fill out all the information but it tells me I...

OneByBoo

Roadie

1510 Views

1 replies

0 likes

Premium for Students
  • 1510 Views
  • 1 replies
  • 0 likes

Can I upload college ID for verification on Spotify students premium?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maxim

Spotify Star

1463 Views

1 replies

0 likes

Premium for Students
  • 1463 Views
  • 1 replies
  • 0 likes

Superuser Contribution Being Charged Full Price Regardless of Student Verification

Plan Premium Country Australia My Question or Issue After checking my bank account today I noticed that I was being charged the full price for spotify premium. I had thought that I was verified for student and so didn't really look out for it in my b...

Newbie

Plan Premium Country Australia   My Question or Issue After checking my bank account today I noticed that I was being charged the full price for spotify premium. I had thought that I...

Katerina

Spotify Legend

1694 Views

2 replies

0 likes

Premium for Students
  • 1694 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution My student account

My student premium account is not verified for 2 weeks. But last year, I used premium for students. Why am i having this problem? Please, help me. Thank you!! TurkeyPremium for Students

Newbie

My student premium account is not verified for 2 weeks. But last year, I used premium for students. Why am i having this problem?   Please, help me. Thank you!!   Turkey Premium for Students...

Katerina

Spotify Legend

1163 Views

2 replies

0 likes

Premium for Students
  • 1163 Views
  • 2 replies
  • 0 likes

Superuser Contribution "Activate Hulu" doesn't appear on profile

StudentPremiumUK Device: 2018 Macbook Pro hulu should come with my account but the activate hulu option doesn't appear in my account overview.

Newbie

Student Premium UK   Device: 2018 Macbook Pro     hulu should come with my account but the activate hulu option doesn't appear in my account overview.  

Katerina

Spotify Legend

1291 Views

2 replies

0 likes

Premium for Students
  • 1291 Views
  • 2 replies
  • 0 likes

Superuser Contribution Not alphabetized playlist

Hi, in December I paied Spotify Premium because there was a discount for 3 months.after 3 months expired I wanted Premium again. I am a student I added student discount. Since then my playlist (which was alphabetized) mixed up and is not alphabetized...

Casual Listener

...e, if there is some setting to alphabetized my playlist or if it is caused by the students discount.   Thank you for your answer.   Jan

Peter

Spotify Legend

1087 Views

1 replies

0 likes

Premium for Students
  • 1087 Views
  • 1 replies
  • 0 likes

Superuser Contribution Drop down glitch verify student account

I am having difficulty re-verifying that I am a student. I am able to click on the "renew discount," then next page "renew discount," but I have trouble typing my school on the third page where nothing will pop up from a drop down list when I even ty...

Newbie

I am having difficulty re-verifying that I am a student. I am able to click on the "renew discount," then next page "renew discount," but I have trouble typing my school on the third page where nothi...

Chantalvdaker

Visitor

2025 Views

3 replies

0 likes

Premium for Students
  • 2025 Views
  • 3 replies
  • 0 likes

Superuser Contribution Renovação plano Spotify para estudantes

PlanPremiumCountryBrasilMy Question or IssueNão estou conseguindo renovar meu plano para estudantes, pois aparece “você já aproveitou esta oferta”. Segue imagem:

Casual Listener

Plan Premium Country Brasil My Question or Issue Não estou conseguindo renovar meu plano para estudantes, pois aparece “você já aproveitou esta oferta”. Segue imagem:  

Jemi

Spotify Legend

614 Views

1 replies

0 likes

Premium for Students
  • 614 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged double and no support to get a hold off...

I have Spotify Student, but they're charging me Premium? No emails or nothing, and impossible to get a hold off.

Casual Listener

I have Spotify Student, but they're charging me Premium? No emails or nothing, and impossible to get a hold off.

Katerina

Spotify Legend

1572 Views

4 replies

0 likes

  • 1572 Views
  • 4 replies
  • 0 likes

Superuser Contribution Renovação do plano spotify para estudantes

PlanFree/PremiumCountryBrazilMy Question or IssueFiz a conta Spotify Universitários há um ano. Agora já fiz diversas tentativas de renovação mas sempre me aparece a mesma mensagem: "você já aproveitou essa oferta". Segue uma imagem:

Casual Listener

Plan Free/Premium Country Brazil My Question or Issue Fiz a conta Spotify Universitários há um ano. Agora já fiz diversas tentativas de renovação mas sempre me aparece a mesma mensagem: "você já...

Dayvison

Regular

2158 Views

2 replies

1 likes

Premium for Students
  • 2158 Views
  • 2 replies
  • 1 likes

Student Discount Availability

So when is student discount going to be available for colleges outside the US? It's very frustrating to not be able to use it from other countries. It'll be awesome if it became available for Dominican Republic; and so far I tried adding my college t...

Newbie

So when is student discount going to be available for colleges outside the US? It's very frustrating to not be able to use it from other countries. It'll be awesome if it became available for Dominic...

Robert_W

Community Legend

697 Views

1 replies

0 likes

Premium for Students
  • 697 Views
  • 1 replies
  • 0 likes

Spotify Student isn't working properly on my phone

I had spotify premium before, and the Interface and icons on my phone were normal, since i change my plan to Students, My Library only show, "song you like"( the same showed when i had no premium at all), and my playlist, i can still search for music...

Newbie

I had spotify premium before, and the Interface and icons on my phone were normal, since i change my plan to Students, My Library only show, "song you like"( the same showed when i had no premium a...

Loxer

Community Legend

626 Views

1 replies

0 likes

Premium for Students
  • 626 Views
  • 1 replies
  • 0 likes

Are sixth year students no longer able to get a student discount thanks to this SheerID thing?

PlanPremiumCountryUK My Question or IssueI have Unidays so was able to get the student discount and had it for about a year but recently my payments were bumped back up and I was asked to verify Im a student but this SheerID thing only works with uni...

Newbie

Plan Premium Country UK   My Question or Issue I have Unidays so was able to get the student discount and had it for about a year but recently my payments were bumped back up and I was ask...

Maxim

Spotify Star

2413 Views

1 replies

0 likes

Premium for Students
  • 2413 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t find my school for student discounts

PlanFreeCountryUnited StatesDeviceiphone 8Operating SystemNA My Question or IssueI can’t find my school, I go to SWINA(southwest institute of natural aesthetics) and the only one listed is SWIHA(southwest institute of healing arts) please help

Newbie

  Plan Free Country United States Device iphone 8 Operating System NA   My Question or Issue I can’t find my school, I go to SWINA(southwest institute of natural aesthetics) and ...

Katerina

Spotify Legend

6524 Views

7 replies

0 likes

Premium for Students
  • 6524 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Does Spotify Connect work with Student Premium Plan?

Hello, will Spotify Connect work with the Student Premium plan? It seems like when I switched over to the student plan, Spotify stopped working on my receiver.PlanStudent PremiumCountry DeviceSony STR DN1080Operating SystemProprietary My Question or ...

Casual Listener

Hello, will Spotify Connect work with the Student Premium plan? It seems like when I switched over to the student plan, Spotify stopped working on my receiver. Plan Student Premium Country  ...

Katerina

Spotify Legend

1228 Views

4 replies

0 likes

Premium for Students
  • 1228 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Türkiye Öğrenci İndirimi Sorunu

Öğrenciler için premiuma başvurdum ve başvurum kabul edildi. Ilk ay 6.99 türk lirası alındı. Ancak sonrasında 13.99 kesilmeye devam edildi. Sorunun çözülmesini ve para iadesi talep ediyorum.I applied premium for students and its accepted. First month...

Newbie

...I applied premium for students and its accepted. First month, i paid 6.99 turkish liras but after then they start to take 13.99 turkish liras. I want refund and solve the problem asap. Thanks a lot....

Peter

Spotify Legend

1556 Views

1 replies

0 likes

Premium for Students
  • 1556 Views
  • 1 replies
  • 0 likes

Student plan

PlanFree/PremiumCountryUSA Device(iPhone 10)Operating System(iOS 12.2) My Question or IssueIf I am currently in highschool and am enrolled and attending college in the summer and have a college email am I able to get the student plan now?

Newbie

  Plan Free/Premium Country USA  Device (iPhone 10) Operating System (iOS 12.2)   My Question or Issue If I am currently in highschool and am enrolled and attending college ...

Maxim

Spotify Star

612 Views

1 replies

1 likes

Premium for Students
  • 612 Views
  • 1 replies
  • 1 likes