Announcements

Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9102 Views

5 replies

0 likes

Premium for Students
  • 9102 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

13965 Views

10 replies

2 likes

Premium for Students
  • 13965 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23631 Views

11 replies

1 likes

Premium for Students
  • 23631 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167555 Views

110 replies

148 likes

Premium for Students
  • 167555 Views
  • 110 replies
  • 148 likes

Student Discount Renewal Problem

PlanPremiumCountryNew ZealandDevice(Samsung A10/Macbook Pro)Operating System(iOS 10/android) My Question or IssueI was on the student discount for a year - my first year doing my degree - and then this ran out. I thought that I had renewed but recent...

Visitor

Plan Premium Country New Zealand Device (Samsung A10/Macbook Pro) Operating System (iOS 10/android)   My Question or Issue I was on the student discount for a year - my first year doin...

Billy-J

Spotify Star

541 Views

1 replies

0 likes

Premium for Students
  • 541 Views
  • 1 replies
  • 0 likes

Unable to verify that I'm a college student

I graduated high school at 16, and am currently enrolled at the community college in my town, and when I try to verify that I'm a student, I get redirected to my account and am given the message "Unfortunately, we couldn't confirm that you're a stude...

Visitor

I graduated high school at 16, and am currently enrolled at the community college in my town, and when I try to verify that I'm a student, I get redirected to my account and am given the message "Unf...

badumtss

Composer

1728 Views

1 replies

2 likes

Premium for Students
  • 1728 Views
  • 1 replies
  • 2 likes

Verified as a student but charged normal premium price

I renewed my student subscription in april this year however over the last two months i have been charged for normal premium price and when i got to verify again it says i have already redeemed this offer. i have tired re-verifying in a private brows...

Visitor

I renewed my student subscription in april this year however over the last two months i have been charged for normal premium price and when i got to verify again it says i have already redeemed this ...

Billy-J

Spotify Star

734 Views

1 replies

0 likes

Premium for Students
  • 734 Views
  • 1 replies
  • 0 likes

Can't apply for Spotify Student

PlanPremiumCountrySingaporeDeviceSamsung Galaxy Note 8 Operating SystemAndroid 9.0 Pie My Question or IssueMy card issue date is a year ago but im in college for 3 more years, cause the issue date is too far back, I am unable to apply for the Spotify...

Visitor

Plan Premium Country Singapore Device Samsung Galaxy Note 8  Operating System Android 9.0 Pie   My Question or Issue My card issue date is a year ago but im in college for 3 more ...

Billy-J

Spotify Star

813 Views

1 replies

1 likes

Premium for Students
  • 813 Views
  • 1 replies
  • 1 likes

Verified for student premium discount but still being charged £9.99

PlanRight now - Premium regularLooking for - student premiumCountryUK/EnglandDevice(Oneplus 5T, lenova ideapad)Operating System(Android Pie, Windows 10.) My Question or IssueHello,I have verfied myself as a student, it says "You have already redeemed...

Visitor

    Plan Right now - Premium regular Looking for - student premium Country UK/England Device (Oneplus 5T, lenova ideapad) Operating System (Android Pie, Windows 10.)   My Q...

Billy-J

Spotify Star

816 Views

1 replies

0 likes

Premium for Students
  • 816 Views
  • 1 replies
  • 0 likes

Solved!! Student discount and changing card number

PlanPremiumCountryPoland My Question or IssueHi,I have subscribed student premium plan. I had changed my card number and after that my premium plan changed to normal. Is there possible to change it back for student discount?

Casual Listener

Plan Premium Country Poland   My Question or Issue Hi, I have subscribed student premium plan. I had changed my card number and after that my premium plan changed to normal. Is there poss...

microice

Casual Listener

1589 Views

4 replies

0 likes

Premium for Students
  • 1589 Views
  • 4 replies
  • 0 likes

Fails to verify - no common federations

Hello, I'm trying to verify my student status so I could get Premium membership. However, when I enter my information to SheerID and press to get to University's log in system, I'm presented with empty screen and words "No common federation".My schoo...

Casual Listener

Hello, I'm trying to verify my student status so I could get Premium membership. However, when I enter my information to SheerID and press to get to University's log in system, I'm presented with emp...

Keanu_C

Community Legend

2098 Views

3 replies

0 likes

Premium for Students
  • 2098 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't continue the college subscription.

PlanFree/PremiumCountryBrazilDeviceiPhone 6Operating SystemWindows 10 My Question or IssueWell, I have requested the student plan yesterday, but when I was about to pay it, I didn't have the card information so I left to do today. But when I try to m...

Casual Listener

Plan Free/Premium Country Brazil Device iPhone 6 Operating System Windows 10   My Question or Issue Well, I have requested the student plan yesterday, but when I was about to pay it, I...

gabhita

Casual Listener

3682 Views

9 replies

0 likes

Premium for Students
  • 3682 Views
  • 9 replies
  • 0 likes

Student discount

PlanPremiumCountryireland DeviceiPhone 6Operating SystemiOS 11 My Question or Issuei am verified a student however Spotify has charged my account €9.99 instead of the normal student price.

Visitor

Plan Premium Country ireland   Device iPhone 6 Operating System iOS 11   My Question or Issue i am verified a student however Spotify has charged my account €9.99 instead of the ...

Billy-J

Spotify Star

872 Views

1 replies

0 likes

Premium for Students
  • 872 Views
  • 1 replies
  • 0 likes

Solved!! My bank balance has been deducted

Plan premiumFree/PremiumCountry india Device oneplus 5T(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System android pie(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Today i tried to buy student premium plan for 59 rupees...

Visitor

Plan premium Free/Premium Country india   Device oneplus 5T (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System android pie (iOS 10, Android Oreo, Windows 10,etc.) ...

Billy-J

Spotify Star

1146 Views

1 replies

0 likes

Premium for Students
  • 1146 Views
  • 1 replies
  • 0 likes

Por que o portal diz que nao tenho direito a meia para universitario?

Tenho plano familiar, porem o sistema nao permite a atualizacao da minha conta para a meia para universitarios. Por que?

Newbie

Tenho plano familiar, porem o sistema nao permite a atualizacao da minha conta para a meia para universitarios. Por que?

OneByBoo

Roadie

1147 Views

1 replies

0 likes

  • 1147 Views
  • 1 replies
  • 0 likes

Payment failed for student discount

Hello everyone, I want to ask you my problem here. I have already pay for student premium via Hutchison 3. However, yesterday i got email from Spotify that my payment is failed, and I always got reminder that i must change my payment method. But in f...

Casual Listener

Hello everyone, I want to ask you my problem here. I have already pay for student premium via Hutchison 3. However, yesterday i got email from Spotify that my payment is failed, and I always got remi...

FawwazGhiyats

Casual Listener

1809 Views

2 replies

0 likes

Premium for Students
  • 1809 Views
  • 2 replies
  • 0 likes

Account Email Changed

I have Spotify student premium and recently transferred from one university to the other. I updated my email, but I noticed I’ve been getting charged 9.99$ a month. I would like to be refunded for the months I have been overcharged. I didn’t get the ...

Newbie

I have Spotify student premium and recently transferred from one university to the other. I updated my email, but I noticed I’ve been getting charged 9.99$ a month. I would like to be refunded for th...

OneByBoo

Roadie

1089 Views

1 replies

0 likes

Premium for Students
  • 1089 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium student subscription cancelled for no reason

PlanStudent PremiumCountryFranceDeviceiPhone 5SEOperating SystemiOS 12.3 I noticed today, after updating my banking information, that my student subscription was no longer valid. The fact is, I'm still in my university studies. This year I am finishi...

Newbie

Plan Student Premium Country France Device iPhone 5SE Operating System iOS 12.3   I noticed today, after updating my banking information, that my student subscription was no longer vali...

Peter

Spotify Legend

1062 Views

1 replies

0 likes

Premium for Students
  • 1062 Views
  • 1 replies
  • 0 likes

Superuser Contribution My premium subscription not working

PlanStudent Premium+HuluCountryUSADevice(Samsung Galaxy S10Operating System(Android Oreo My Question or IssueSince yesterday I have been unable to have Premium features on my Spotify account. All my downloaded music is no longer downloaded and every ...

Newbie

Plan Student Premium+Hulu Country USA Device (Samsung Galaxy S10 Operating System (Android Oreo   My Question or Issue Since yesterday I have been unable to have Premium features ...

Peter

Spotify Legend

1289 Views

1 replies

0 likes

Premium for Students
  • 1289 Views
  • 1 replies
  • 0 likes

[Subscription] Recently unable to get Spotify for Students

I opened my Spotify for Students subcription just over 1 year ago whe it was verified by Unidays. About a month ago I went to renew my subcription and my College was no longer accepted. I believe that this was due to the new verification provider - S...

Newbie

I opened my Spotify for Students subcription just over 1 year ago whe it was verified by Unidays. About a month ago I went to renew my subcription and my College was no longer accepted. I believe t...

Maxim

Spotify Star

1972 Views

1 replies

1 likes

Subscription
  • 1972 Views
  • 1 replies
  • 1 likes

Can't pay for student premium

PlanPremiumCountryDenmarkDeviceSamsung Galaxy 8Operating SystemWindows 10 My Question or IssueHello there!I used to pay for Spotify family, but now I want to change my subscription to student.I couldn't log into my University, but I send a transcript...

Newbie

Plan Premium Country Denmark Device Samsung Galaxy 8 Operating System Windows 10   My Question or Issue Hello there! I used to pay for Spotify family, but now I want to change my subs...

Billy-J

Spotify Star

1121 Views

1 replies

0 likes

Premium for Students
  • 1121 Views
  • 1 replies
  • 0 likes

College does not appear on SheerID list

PlanPremiumCountryEnglan, UKDevice(Samsung Galaxy J6, PC)Operating System(Android Pie, Windows 10) My Question or IssueI have been a user of Spotify Premium for Students for a year. I have received an e-mail stating that I have had it for a year, the...

Casual Listener

Plan Premium Country Englan, UK Device (Samsung Galaxy J6, PC) Operating System (Android Pie, Windows 10)   My Question or Issue I have been a user of Spotify Premium for Students...

Billy-J

Spotify Star

2966 Views

3 replies

0 likes

Premium for Students
  • 2966 Views
  • 3 replies
  • 0 likes

Hulu with spotify premium

PlanPremiumCountryCanada Device(iPhone 6s, Macbook Pro late 2016)Operating System(IOS 10) My Question or IssueI was wondering if hulu works with spotify premium Canada? If yes, how do I get access to it? The spotify app says that hulu does have acces...

Casual Listener

  Plan Premium Country Canada   Device (iPhone 6s, Macbook Pro late 2016) Operating System (IOS 10)   My Question or Issue I was wondering if hulu works with spotify premiu...

Billy-J

Spotify Star

2186 Views

5 replies

0 likes

Premium for Students
  • 2186 Views
  • 5 replies
  • 0 likes

Charged Twice This Month

I have the Premium for Students subscription and I was charged twice this month. Why did this happen? Could I be credited for another month please or be given a refund? Thanks. This is what was stated under my credit card statement:26/06/2019 Spotify...

Newbie

I have the Premium for Students subscription and I was charged twice this month. Why did this happen? Could I be credited for another month please or be given a refund? Thanks.    This i...

Billy-J

Spotify Star

1210 Views

1 replies

0 likes

Premium for Students
  • 1210 Views
  • 1 replies
  • 0 likes