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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9102 Views

5 replies

0 likes

Premium for Students
  • 9102 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

13964 Views

10 replies

2 likes

Premium for Students
  • 13964 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23626 Views

11 replies

1 likes

Premium for Students
  • 23626 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167548 Views

110 replies

148 likes

Premium for Students
  • 167548 Views
  • 110 replies
  • 148 likes

Student account changed to regular premium without any notification!

I have had a student Spotify plan throughout college and university and after every 12 months it has prompted me to reverify my account. However, in January 2019 my account seems to have changed automatically to a premium account without any prompt t...

Newbie

I have had a student Spotify plan throughout college and university and after every 12 months it has prompted me to reverify my account. However, in January 2019 my account seems to have changed auto...

Billy-J

Spotify Star

1751 Views

1 replies

1 likes

Premium for Students
  • 1751 Views
  • 1 replies
  • 1 likes

i changed my student info

i changed my school while updating my student information and now i can't use student premium. how i fix this

Newbie

i changed my school while updating my student information and now i can't use student premium. how i fix this 

Billy-J

Spotify Star

1248 Views

1 replies

0 likes

Premium for Students
  • 1248 Views
  • 1 replies
  • 0 likes

Probleem with Stud. Premium account

PlanFree/PremiumCountrySpainDeviceIphone XS My Question or IssueHey there! Good morning, I've some issues with my student acccount. I have recently recivied a mail that offered me just to pay 0'99€ for 3 months and also as a University Student 4'99 €...

Newbie

  Plan Free/Premium Country Spain Device Iphone XS   My Question or Issue Hey there! Good morning, I've some issues with my student acccount. I have recently recivied a mail that o...

Billy-J

Spotify Star

1025 Views

1 replies

0 likes

Premium for Students
  • 1025 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student account but my last payment was 9.99

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Peter

Spotify Legend

1023 Views

1 replies

0 likes

Premium for Students
  • 1023 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium for students

My Question or IssueI won't get the Spotify Premium Version for Students, because I've already got the offer for 0.99€ last year. But why can't I take the spotify Premium Version for Students where you have to pay 4.99€ in a month? I already checked ...

Newbie

    My Question or Issue I won't get the Spotify Premium Version for Students, because I've already got the offer for 0.99€ last year. But why can't I take the spotify Premium Version f...

Katerina

Spotify Legend

1130 Views

1 replies

0 likes

Premium for Students
  • 1130 Views
  • 1 replies
  • 0 likes

Superuser Contribution Whiy is my phone not allowing me to access my Premium features?

My Spotify account has Premium but I am unable to access from my phone. Every time I try to download music a pop up occurs that says "I have found a Premium feature" I have tried reinstalling the app, logging in and out with both username and email a...

Casual Listener

My Spotify account has Premium but I am unable to access from my phone. Every time I try to download music a pop up occurs that says "I have found a Premium feature" I have tried reinstalling the app...

Peter

Spotify Legend

2013 Views

5 replies

0 likes

Premium for Students
  • 2013 Views
  • 5 replies
  • 0 likes

Superuser Contribution College no longer on for Student Discount

PlanFree/PremiumCountryUnited KingdomDeviceGoogle Pixel XL, PC, PS4Operating SystemAndroid Oreo, Windows 10 My Question or IssueI had previously been on the student discount since i first started using spotify what was approxametly a year ago, i then...

Casual Listener

...gain since i am in the same college under education, however my college is no longer on the list for student discount. I assume this is because they have changed to a different company to veify students...

Peter

Spotify Legend

1929 Views

3 replies

0 likes

Premium for Students
  • 1929 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problem getting student discount

PlanFree/PremiumCountryCzech RepublicDeviceHonor 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI tried to get student premium, but after I signed on to my college account, which was required, anything happened. So I tri...

Newbie

Plan Free/Premium Country Czech Republic Device Honor 9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I tried to get student premium, but after ...

Peter

Spotify Legend

1100 Views

1 replies

0 likes

Premium for Students
  • 1100 Views
  • 1 replies
  • 0 likes

Superuser Contribution Philippines Student Discount ADD SMART/GLOBE as Payment

I did a little research and found out this topic was solved a year ago. BUT, currently, looks like this feature was REMOVED once again. Please allow payment through SMART/GLOBE if we're availing the student discount. Most students here in the Philipp...

Newbie

...e're availing the student discount. Most students here in the Philippines doesn't have credit card– the reason be it financial or the age required to have a credit card.   It's saddening that w...

Peter

Spotify Legend

2403 Views

1 replies

4 likes

Premium for Students
  • 2403 Views
  • 1 replies
  • 4 likes

Superuser Contribution Premium Student

When i try to get Spotify Student Premium it keeps telling me that i already used the student discount??But it was not showing. So what am i supposed to do now?? Why is SheerID not working?!

Newbie

  When i try to get Spotify Student Premium it keeps telling me that i already used the student discount??But it was not showing. So what am i supposed to do now?? Why is SheerID not working?! ...

Peter

Spotify Legend

1065 Views

1 replies

0 likes

Premium for Students
  • 1065 Views
  • 1 replies
  • 0 likes

Superuser Contribution Being charged for student discount and showtime separately

Plan-Spotify Premium for Students (with Hulu and Showtime)Country-United States My Question or IssueI have been a member of the student discount for a couple years now, and when they came out with the Hulu and Showtime add-ons, I signed up for them. ...

Newbie

Plan -Spotify Premium for Students (with Hulu and Showtime) Country -United States   My Question or Issue I have been a member of the student discount for a couple years now, and when t...

Peter

Spotify Legend

1815 Views

1 replies

0 likes

Premium for Students
  • 1815 Views
  • 1 replies
  • 0 likes

0.99 for 3 Month

PlanFreeCountryDeutschlandDeviceSamsung Galaxy 7Operating SystemAndroid 8 My Question or IssueI registered as a Student with SheerID and it was authorized that I'm student but when I want to pay it says that I should pay 4.99€ except 0.99€ !Shouldn't...

Newbie

  Plan Free Country Deutschland Device Samsung Galaxy 7 Operating System Android 8   My Question or Issue I registered as a Student with SheerID and it was authorized that I'm st...

Billy-J

Spotify Star

1056 Views

1 replies

0 likes

Premium for Students
  • 1056 Views
  • 1 replies
  • 0 likes

How to change student information when changing university

Hi, Is it possible to update the student information if changing university? Best regards

Newbie

Hi,  Is it possible to update the student information if changing university?  Best regards

Bethany_Dawn

Community Legend

1959 Views

1 replies

0 likes

Premium for Students
  • 1959 Views
  • 1 replies
  • 0 likes

billing error

PlanStudent PremiumCountryBrazilDevice(Moto G5s)Operating SystemAndroid Oreo My Question or IssueI have a student accont and I pay every month R$8,50 but the next facture it was fractured R$16,90 of my credit card. I send my docs to show that I still...

Newbie

Plan Student Premium Country Brazil Device (Moto G5s) Operating System Android Oreo   My Question or Issue I have a student accont and I pay every month R$8,50 but the next factu...

OneByBoo

Roadie

1158 Views

1 replies

0 likes

Premium for Students
  • 1158 Views
  • 1 replies
  • 0 likes

Verification code error, charged twice

PlanPremium for studentCountryIndonesiaDevicePCOperating SystemWindows 10 My Question or IssueI'm already verified as a student by Spotify. I continued to subscribe the premium student plan with my cellular provider payment method (XL Axiata) on Spot...

Newbie

  Plan Premium for student Country Indonesia Device PC Operating System Windows 10   My Question or Issue I'm already verified as a student by Spotify. I continued to subscribe t...

Robert_W

Community Legend

1230 Views

1 replies

0 likes

Premium for Students
  • 1230 Views
  • 1 replies
  • 0 likes

plan universitario

Trate de registrarme en plan universitario, meti datos de mi tarjeta, despues me pidio que ingresara alguna imagen o documento donde diga que soy universitario, al seleccionar el botonde subir la imagen no me sale nada, y ya se me hizo el cargo de $4...

Newbie

Trate de registrarme en plan universitario, meti datos de mi tarjeta, despues me pidio que ingresara alguna imagen o documento donde diga que soy universitario, al seleccionar el botonde subir la ima...

OneByBoo

Roadie

1193 Views

1 replies

0 likes

  • 1193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid too much

PlanPremium - studentCountryDenmark Device(iPhone, Macbook Pro) My Question or IssueHi there, I have been charged full prize for my Spotify premium student subscription without knowing why. I have now reapplied for my student subscription which was a...

Newbie

Plan Premium - student Country Denmark  Device (iPhone, Macbook Pro)   My Question or Issue Hi there,  I have been charged full prize for my Spotify premium student subscripti...

Jemi

Spotify Legend

1084 Views

1 replies

0 likes

Premium for Students
  • 1084 Views
  • 1 replies
  • 0 likes

Solved!! I can't continue my student premium sub

PlanPremiumCountryAustraliaDevice Samsung Galaxy 9+Operating SystemAndroid P My Question or IssueI started the student premium from last year and last month it required me to verify my eligibility again. I had done it but my account was stilled chang...

Newbie

  Plan Premium Country Australia Device  Samsung Galaxy 9+ Operating System Android P   My Question or Issue I started the student premium from last year and last month it r...

Billy-J

Spotify Star

1072 Views

1 replies

0 likes

Premium for Students
  • 1072 Views
  • 1 replies
  • 0 likes

Hulu not connecting

PlanPremium StudentCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have spotify premium for students. I have been trying to acces hulu but I ca...

Newbie

...ssue I have spotify premium for students. I have been trying to acces hulu but I cannot. The link on spotify says 'start watching' but when I go to Hulu I am logged in but I dont have an account (like i...

Billy-J

Spotify Star

1102 Views

1 replies

0 likes

Premium for Students
  • 1102 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't access payment page

SheerID has verified me as student however I am unable to proceed to the paying page. Is there a text message needed to be verified because I currently am doing an internship outisde France which is the country I applied the student premium for, and ...

Casual Listener

SheerID has verified me as student however I am unable to proceed to the paying page. Is there a text message needed to be verified because I currently am doing an internship outisde France which is ...

Peter

Spotify Legend

1545 Views

3 replies

0 likes

Premium for Students
  • 1545 Views
  • 3 replies
  • 0 likes