Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
13805 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Regular
146487 Views
106 replies
145 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
34485 Views
19 replies
1 likes
Plan Premium student Country Sweden Device (Samsung galaxy S10+) Operating System (Android version 11) My Question or Issue Hello! I have had premium student since mars 2020 and I paid 49sek for it varje month but then this month mars 2021 the premiu...
Plan Premium student Country Sweden Device (Samsung galaxy S10+) Operating System (Android version 11) My Question or Issue Hello! I have had premium student sin...
Roadie
3089 Views
12 replies
1 likes
Hello, I just had a question on what to do with sheerid's system and how to fix it since every time I try to verify that I'm a student for spotify student discount it will now just say the same error which says "Error, It looks like we're having diff...
Hello, I just had a question on what to do with sheerid's system and how to fix it since every time I try to verify that I'm a student for spotify student discount it will now just say the same error...
Roadie
1363 Views
6 replies
0 likes
PlanStudent CountryIndiaDevice(Iqoo Z9s)Operating System(Funtouch OS 15) My Question or IssueMy last payment of Rs 59 was debited from my bank on November 11th, so that means I can use the plan till December 11th, right? But my Spotify premium has be...
Plan Student Country India Device (Iqoo Z9s) Operating System (Funtouch OS 15) My Question or Issue My last payment of Rs 59 was debited from my bank on November 11th, ...
Roadie
361 Views
2 replies
0 likes
i’m subscribed to premium as a student, but I’m still in school and it’s been longer than four years. I’m completing a masters program. I don’t know why you only get to enjoy the discount for four years. Can somebody please extend this option?! Maste...
i’m subscribed to premium as a student, but I’m still in school and it’s been longer than four years. I’m completing a masters program. I don’t know why you only get to enjoy the discount for four ye...
Roadie
3413 Views
4 replies
1 likes
Plan Premium Country Bosnia and Herzegovina Operating System IiOS 18, My Question or Issue Spotify released student plan in Bosnia and Herzegovina today (Oct 1, 2025) but there is a bug. After you verify your student status and pick the student plan,...
Plan Premium Country Bosnia and Herzegovina Operating System IiOS 18, My Question or Issue Spotify released student plan in Bosnia and Herzegovina today (Oct 1, 2025) but there is a bug...
Roadie
4191 Views
11 replies
1 likes
I dont use last name anywhere and since I am supposed to provide last name for verification, I usually put my first name in the section of last name to proceed with the forms and plane tickets. Since my last name is not there on my physical documenta...
I dont use last name anywhere and since I am supposed to provide last name for verification, I usually put my first name in the section of last name to proceed with the forms and plane tickets. Since...
Roadie
257 Views
2 replies
0 likes
PlanPremium IndividualCountryUSDevice(Macbook Pro) My Question or IssueI am stuck in a loop. I thought I reverified my student identification about a month ago, before I was charged full price yesterday, since it has been a year now. Oh no, charged f...
Plan Premium Individual Country US Device (Macbook Pro) My Question or Issue I am stuck in a loop. I thought I reverified my student identification about a month ago, before I was char...
Roadie
880 Views
10 replies
1 likes
Previously, I have been able to avail Premium for Students using my account. However, since my Bank doesn't allow autopay, it doesn't allow recurring payments, and now I am unable to get Premium.Please help.Country - India
Previously, I have been able to avail Premium for Students using my account. However, since my Bank doesn't allow autopay, it doesn't allow recurring payments, and now I am unable to get Premium. P...
Roadie
255 Views
2 replies
0 likes
I currently have Premium Duo for me and wife. I'm also a full time student and
I currently have Premium Duo for me and wife. I'm also a full time student and
Roadie
225 Views
2 replies
0 likes
PlanPremiumCountryTurkiyeDevice(Samsung Galaxy A53)Operating SystemAndroid My Question or Issue I'm officially studying a 5-year program at university, one year of which is considered an English preparatory year, but according to Spotify, our discoun...
Plan Premium Country Turkiye Device (Samsung Galaxy A53) Operating System Android My Question or Issue I'm officially studying a 5-year program at university, one year o...
Roadie
237 Views
2 replies
1 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Plan Premium Country South Africa My Question or Issue I have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting ...
Roadie
375 Views
4 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I get a student plan for a middle school or high school age student?
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How can...
Roadie
3881 Views
6 replies
1 likes
I'm also having the same repeating issue, the above links keep bumping me back to the previous page of verifying and choosing a plan, but no checkout screen, even in incognito or a different window.
I'm also having the same repeating issue, the above links keep bumping me back to the previous page of verifying and choosing a plan, but no checkout screen, even in incognito or a different window.
Roadie
534 Views
15 replies
1 likes
Ja faz alguns dias que enquanto ouço um podcast tem varios anuncios no meio oq é super chato. Pago justamente para n quer esse tipo de coisa.
Ja faz alguns dias que enquanto ouço um podcast tem varios anuncios no meio oq é super chato. Pago justamente para n quer esse tipo de coisa.
Visitor
356 Views
2 replies
0 likes
PlanIndividual Premium to Student CountryUnited StatesDeviceBoth desktop and MacbookOperating System My Question or IssueI want to change my premium individual plan to Student plan since I am a student. But when I go into account settings and try to ...
Plan Individual Premium to Student Country United States Device Both desktop and Macbook Operating System My Question or Issue I want to change my premium individual pla...
Moderator
2203 Views
13 replies
0 likes
PlanPremiumCountryIndiaDeviceRealme Narzo 30, DesktopOperating SystemAndroid 12, Windows 10 My Question or IssueI’m posting this to highlight a serious issue with Spotify’s student verification process via SheerID, especially for users from regions w...
...nitial-based surnames, which are legally valid in many countries. This results in unfair rejection of genuine students due to region-biased name parsing rules. This is not a documentation issue. T...
166 Views
0 replies
0 likes
I got verified for student premium and even have a Hulu account linked to it and it all works well but recently I noticed that under my billing I am being charged $10.99 when the student premium account is $5.99. I tried to switch it back to premium ...
I got verified for student premium and even have a Hulu account linked to it and it all works well but recently I noticed that under my billing I am being charged $10.99 when the student premium acco...
Visitor
7583 Views
17 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Visitor
11763 Views
45 replies
0 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
...n university. I am no longer allowed to have the student pricing since I have had it for 4 years. What is the purpose of this cap on years for students? Some of us don't graduate right on time. As l...
Regular
146487 Views
106 replies
145 likes
PlanStudent PremiumCountrySwedenDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy school (Affärshögskolan in Malmö, Sweden) is not listed, and for some reason it sa...
Plan Student Premium Country Sweden Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My s...
Visitor
4798 Views
13 replies
0 likes
