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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
My Question or IssueI upgraded to the Premium Student Plan, which
includes free Hulu access. However, when I go to the active services
page and click "start watching" (for Hulu), it takes me to a page where
they show different Disney bundles to purch...
PlanPremium Student My Question or IssuePlease extend Premium Student. I
have had Spotify since 2016 and also have been a student since 2015. I
am still (unfortunately) still a student in university. I am no longer
allowed to have the student pricing...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late
2016)Operating System(iOS) My Question or IssueI have tried to change my
subscription to student and verify through ShearId but it says it has
been unsuccessful due to the voucher alr...
PlanStudent/PremiumCountryNigeria My Question or IssueI recently changed
schools, but I need to renew my student premium plan, how do I do that
cause it is letting me change the school
Plan Student/Premium Country Nigeria My Question or Issue I recently changed schools, but I need to renew my student premium plan, how do I do that cause it is letting me change the school...
I've been using the student discount for 2 years now, and today suddenly
it was changed to individual plan, and i was charged for that. Later i
tried to get the student discount again, but the billing address asks me
to choose a state/county in order...
I've been using the student discount for 2 years now, and today suddenly it was changed to individual plan, and i was charged for that. Later i tried to get the student discount again, but the billin...
PlanPremiumCountryIndiaDeviceRealme Narzo 30, DesktopOperating
SystemAndroid 12, Windows 10 My Question or IssueI’m posting this to
highlight a serious issue with Spotify’s student verification process
via SheerID, especially for users from regions w...
...nitial-based surnames, which are legally valid in many countries. This results in unfair rejection of genuine students due to region-biased name parsing rules. This is not a documentation issue. T...
PlanStudent PremiumCountryBelarusDevice(iPhone 13)Operating System(iOS
26.3.1) My Question or IssueHi! A few days ago I've renewed my student
verification (so it's valid through may of 2027), but the payment has
declined every time I've tried to pay....
Plan Student Premium Country Belarus Device (iPhone 13) Operating System (iOS 26.3.1) My Question or Issue Hi! A few days ago I've renewed my student verification (so it's valid thro...
Plan: Premium StudentFree/Premium: PremiumCountry: GeorgiaDevice:
Android phoneOperating System: AndroidMy Question or Issue:I currently
have a standard Spotify Premium subscription and I’m trying to switch to
Premium Student for the first time. Duri...
Plan: Premium Student Free/Premium: Premium Country: Georgia Device: Android phone Operating System: Android My Question or Issue: I currently have a standard Spotify Premium subscription and...
I'm also having the same repeating issue, the above links keep bumping
me back to the previous page of verifying and choosing a plan, but no
checkout screen, even in incognito or a different window.
I'm also having the same repeating issue, the above links keep bumping me back to the previous page of verifying and choosing a plan, but no checkout screen, even in incognito or a different window.
PlanPremiumCountryCanadaDevice(iPhone 11)Operating System(iOS 15.) My
Question or IssueIs Spotify for students not available for university
students in Quebec? If not what can we do?
Plan Premium Country Canada Device (iPhone 11) Operating System (iOS 15.) My Question or Issue Is Spotify for students not available for university students in Quebec? If not what c...
Hello, I'm trying to renew my student account. I believe this will be
the third and final time I can renew as I've been on a student account
since May 2017. I've been successfully verified by SheerID and had the
email from SheerID saying 'You're veri...
Hello, I'm trying to renew my student account. I believe this will be the third and final time I can renew as I've been on a student account since May 2017. I've been successfully ...
So I have a Premium account I have had for years, it expired a few weeks
ago and I went to renew but wanted to switch to premium student now that
I am university. Uploaded my documents and was approved but when I try
to renew it fails. Tried multiple...
So I have a Premium account I have had for years, it expired a few weeks ago and I went to renew but wanted to switch to premium student now that I am university. Uploaded my documents and was approv...
My Question or IssueI never received an email or notification stating my
student account was expiring, and so I was charged at full price for 6
months without my knowledge. I found out it was happening because the
app told me that there was a late pa...
My Question or Issue I never received an email or notification stating my student account was expiring, and so I was charged at full price for 6 months without my knowledge. I found out it was happe...
My Question or IssueHello, I successfully verified for the Spotify
premium student discount but I exited the page until I was ready to put
in my card info. Now it says my verification limit has been exceeded but
I’ve never truly received/paid for it ...
My Question or Issue Hello, I successfully verified for the Spotify premium student discount but I exited the page until I was ready to put in my card info. Now it says my verificati...
PlanStudent PremiumCountrySwedenDevice(iPhone 8, Samsung Galaxy 9,
Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows
10,etc.) My Question or IssueMy school (Affärshögskolan in Malmö,
Sweden) is not listed, and for some reason it sa...
Plan Student Premium Country Sweden Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My s...
i’m subscribed to premium as a student, but I’m still in school and it’s
been longer than four years. I’m completing a masters program. I don’t
know why you only get to enjoy the discount for four years. Can somebody
please extend this option?! Maste...
i’m subscribed to premium as a student, but I’m still in school and it’s been longer than four years. I’m completing a masters program. I don’t know why you only get to enjoy the discount for four ye...
PlanPremiumCountryIndiaMy Question or IssueI didnt check the mail for
reverification of my student id, and today I have received a msg that
I'll charged for individual premium plan. Now i have reverified my
student id and my payment date is tomorrow....
Plan Premium Country India My Question or Issue I didnt check the mail for reverification of my student id, and today I have received a msg that I'll charged for individual premium plan. Now i h...
PlanIndividual Premium to Student CountryUnited StatesDeviceBoth desktop
and MacbookOperating System My Question or IssueI want to change my
premium individual plan to Student plan since I am a student. But when I
go into account settings and try to ...
Plan Individual Premium to Student Country United States Device Both desktop and Macbook Operating System My Question or Issue I want to change my premium individual pla...
PlanPremiumCountrySouth Africa My Question or IssueI have been
subscribed to premium student for nearly a month now and still no sign
of the AI DJ. I have tried everything: deleting and reinstalling,
logging out and back in, I have updated the app 3 ...
Plan Premium Country South Africa My Question or Issue I have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue