Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't get Spotify Premium with the Ininal card

Can't get Spotify Premium with the Ininal card

Hello! I'm trying to order a Premium subscription with my Ininal card, but every time there's an error telling me that I should try it later or try another payment method.

 

I tried many times with no success, doing this all day long. I don't have any other Turkey cards, only Ininal, how could I get the subscription if this is the only way I'd pay for it?

 

Thanks in advance!

1.jpg
Reply
4 Replies

Welcome to the Spotify Community!

 

Can you try once again but this time use Incognito/Private mode in your browser? Sometimes Spotify flags your account due to connection issues. If it still doesn't work, connect with Spotify Support they can likely resolve this in a few minutes.

Hey! Thanks for the reply.

 

I've tried to make a payment with 3 different browsers, also contacted the support, we've decided that I need to message to Ininal bank exactly, describe my problem and see what they'll suggest to do.

 

So, I hope, I'll be back next day with the answer.

Were you able to solve this?
I'm currently having the same problem 🙂

Hello!


Sadly, but no. System do not accept virtual prepaid cards. The bank support didn't help either. So, I'm using Spotify without premium still... "Gotta love" randomly shuffled playlists, you know 😉

Suggested posts