Announcements

Help Wizard

Step 1

NEXT STEP

Charged twice for spotify student.

Solved!
Go to solution

Charged twice for spotify student.

user-removed
Not applicable
2019-09-18 02:38 AM

Plan

Free

Country

Canada

Device

(iPhone 6s)

Operating System

(iOS 11.4)

 

My Question or Issue

I have been charged 4.99 CAD for spotfy student even though there are no subscriptions or reciepts. On my bak account is shows that 4.99 has been charged twice (on hold currently) and taken in seven days. Why am I being charged for a service that says that im not subscribed? 

2019-09-17 .png
0 Likes
Reply

Accepted Solutions
Marked as solution

Avatar of Billy-J
Spotify Star
Spotify Star
2019-09-18 03:02 AM

Hey @user-removed, thanks for reaching out to the Community!

 

I'd recommend checking out this Spotify Answer for some more information and the next steps to take.

 

Have a great day 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

0 Likes
1 Reply
Marked as solution

Avatar of Billy-J
Spotify Star
Spotify Star
2019-09-18 03:02 AM

Hey @user-removed, thanks for reaching out to the Community!

 

I'd recommend checking out this Spotify Answer for some more information and the next steps to take.

 

Have a great day 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
0 Likes

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 2 years ago in Social & Random
Read more