Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Hi, I need help!!!

Hi, I need help!!!

Hello, I need help, I want to buy the premium individual plan, but it tells me that I am not eligible or something, and they give me the other plans, but I only want to buy the individual plan, can you help me please?

Reply
1 Reply

Hey @LucaThunder, thanks for reaching out to the Community!

Let's see what's going on exactly. 

Have you tried Premium in the past, or are you now wanting to start a Premium trial?

 

Also, can you let me know what happens when you try to subscribe to Premium, and how you're trying to subscribe? Screenshots/screen recordings could be very helpful, making sure that you hide sensitive info when posting to the Community.

 

Keep me posted, I'd be happy to help!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts