Sheerid takes long

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Sheerid takes long

ETL1
Casual Listener

Dear Spotify Staff

A few days ago I tried to upgrade from free to Student premium by sending a document for verification to SheerId. Unfortunately I still haven't had an answer from SheerId, and when I want to re-apply I can't. I'm a student of a university in Belgium, so maybe that's a reason why it takes that long?

Does it take a long time to get a reply from those guys or did something go wrong?

In the attachment you can find the document I send to them through the inquiry.

Thanks for reading and have a lovely weekend

ETL1

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Re: Sheerid takes long

Rock Star 22
Rock Star 22

Hey @ETL1, I'll be happy to help.

 

Could you try submitting your student status using manual verification here? Keep in mind this process may take 30 days or longer (sometimes less 🙂).

 

I'd recommend checking out this page to learn more about Premium for Students.

I hope this helps! 

Billy-JRock Star 22
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Note: I'm not a Spotify employee.
3 Replies
Solution!

Re: Sheerid takes long

Rock Star 22
Rock Star 22

Hey @ETL1, I'll be happy to help.

 

Could you try submitting your student status using manual verification here? Keep in mind this process may take 30 days or longer (sometimes less 🙂).

 

I'd recommend checking out this page to learn more about Premium for Students.

I hope this helps! 

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Sheerid takes long

ETL1
Casual Listener

Thanks for the answer, but like two hours after I posted the topic, I got the reply from SheerId so we're cool.
But thank you for answering

ETL1

Re: Sheerid takes long

Rock Star 22
Rock Star 22

Hey @ETL1.

 

Awesome. You're very welcome.

Let me know if you need help in the future :) 

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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