Spotify keeps changing for the worse. First, all saved songs in a giant uncomfortable playlist (liked songs) impossible to navigate If you do not remember every song you have (let me go and memorize all thousands of them). Honestly, for terrible ideas, you might as well hire me, and I will still do better.
Second, they were one of the first apps to impulse Streaming Djaying, only to now step back while: SoundCloud, Tidal... EVEN Beatport. Showing they obviously did not care for their costumers on that part of the market.
Third, the customer support is terrible. To this date, I have never managed to get help from anyone on Spotify. Except when they deleted another post I had done complaining about their service (convenient).
I appreciate your feedback and I've passed it on to the right folks at Spotify. If there is something(s) you would like to see change in the app or in general, you can always create a new Idea about this here.
Also, if you ever need help with anything Spotify, you can always start a topic here in the Community- or you can get in touch with Customer Support here.
Hope this helps. I'll be here if you need anything else!
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