Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Upgrade to duo setup

Upgrade to duo setup

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I just upgraded to Duo premium, and trying to setup my account.
The page where I can configure my address just shows a loading bar and nothing happens.

Do I have to wait till my premium individual ends in 2 weeks, before duo is actually activated, and my partner can start using her Duo account?

Thanks in advance!

Reply
1 Reply

Hey @ThePositiveHerb,

 

Thanks for reaching out.

 

I recommend giving it a try on a different device and/or in a different browser 🙂

 

Let me know how it goes!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random