Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62415 Views
- 43 replies
- 3 likes
- 62415 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8078 Views
- 23 replies
- 2 likes
- 8078 Views
- 23 replies
- 2 likes
Offline
I want to know if music from this can be played off line and on any device
- I want to know if music from this can be played off line and on any device
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- Community Legend
- 111 Views
- 1 replies
- 0 likes
- 111 Views
- 1 replies
- 0 likes
How to apply Student discount after being verified by SheerID?
I got verifed through the student discount thing, but whenever I try to activate premium I only have two options:1. Spotify Premium at the regular price.2. Student discount form, where I have to apply again from the beginning. How do I subscribe to P...
- I got verifed through the student discount thing, but whenever I try to activate premium I only have two options: 1. Spotify Premium at the regular price. 2. Student discount form, where I have to ...
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- Community Legend
- 446 Views
- 1 replies
- 1 likes
- 446 Views
- 1 replies
- 1 likes
Pague Spotify premium para universitarios
Se cobró a mi cuenta Spotify premium para universitarios pero aún no tengo el servicio, ya cerré e inicie de nuevo sesión
- Se cobró a mi cuenta Spotify premium para universitarios pero aún no tengo el servicio, ya cerré e inicie de nuevo sesión
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- Newbie
- 251 Views
- 4 replies
- 0 likes
- 251 Views
- 4 replies
- 0 likes
got charged a day before my subscription ends which i intended to cancel **bleep**?
yo **bleep** spotify i want my $10 dollars back! i was gonna cancel and yall charged me the day before it ended and i do not want that.
- yo **bleep** spotify i want my $10 dollars back! i was gonna cancel and yall charged me the day before it ended and i do not want that.
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- 82 Views
- 0 replies
- 0 likes
- 82 Views
- 0 replies
- 0 likes
Premium
HEEEEELPPP I desactived Premiun since Febraury and it´s still charging me on my credit card, what can i do?. Or do i have to call somebody? Best regards
- HEEEEELPPP I desactived Premiun since Febraury and it´s still charging me on my credit card, what can i do?. Or do i have to call somebody? Best regards
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- Not applicable
- 99 Views
- 1 replies
- 0 likes
- 99 Views
- 1 replies
- 0 likes
Solved!! Charged 3 times for student discount subscription but still no premium on my account
I tried getting Premium from the student discount but it wouldn't accept my payment. It kept saying there was an error and to try again. I tried 3 times. I have now been charged 3 times on my bank account and I STILL don't have Premium. All of my acc...
- I tried getting Premium from the student discount but it wouldn't accept my payment. It kept saying there was an error and to try again. I tried 3 times. I have now been charged 3 times on my bank ac...
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- Newbie
- 444 Views
- 3 replies
- 0 likes
- 444 Views
- 3 replies
- 0 likes
Spotify Presales
I've had free Spotify for several months and listened almost exclusively to Steven Wilson. I signed up for Premium today hoping to get a presale code by tomorrow for NYC shows.Does the "preference" model that determines the presale code eligibility o...
- I've had free Spotify for several months and listened almost exclusively to Steven Wilson. I signed up for Premium today hoping to get a presale code by tomorrow for NYC shows. Does the "prefe...
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- Casual Listener
- 612 Views
- 3 replies
- 2 likes
- 612 Views
- 3 replies
- 2 likes
Free 5 month Fido Subscription
I recently got a new fido plan that includes 5 months of spotify premium for free but I dont know how to activate it.. I signed up with fido hub and they sent me a code but couldnt tell me how to activate it, they said contact spotify and they will h...
- I recently got a new fido plan that includes 5 months of spotify premium for free but I dont know how to activate it.. I signed up with fido hub and they sent me a code but couldnt tell me how to act...
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- Newbie
- 202 Views
- 2 replies
- 0 likes
- 202 Views
- 2 replies
- 0 likes
Hey I need a refund
I mistakenly made two Spotify accounts and I closed the one I don’t use and I need a refund because I was unaware I signed up for premium
- I mistakenly made two Spotify accounts and I closed the one I don’t use and I need a refund because I was unaware I signed up for premium
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- Spotify Star
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
Quick update for your family subscription - not the same address??
Hi. I have a family premium account. I sent 4 invitartions to 4 members of my family: my wife and 3 kids, all of them under the same roof. Two of my kids doon't have any problem using premium, BUT my wife and one of my kids received an email promptin...
- Hi. I have a family premium account. I sent 4 invitartions to 4 members of my family: my wife and 3 kids, all of them under the same roof. Two of my kids doon't have any problem using premium, BUT my...
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- Not applicable
- 553 Views
- 4 replies
- 0 likes
- 553 Views
- 4 replies
- 0 likes
Solved!! Oops! Something went wrong, please try again
Hi, I am trying to update my bank card so you can take payment. I keep getting this message, can't seem to update the card details.I have changed browser and tried incognito but I am still getting the same message.can you help?
- Hi, I am trying to update my bank card so you can take payment. I keep getting this message, can't seem to update the card details. I have changed browser and tried incognito but I am still getting ...
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- Casual Listener
- 33636 Views
- 11 replies
- 0 likes
- 33636 Views
- 11 replies
- 0 likes
Ein family member auf premium wechseln
Hallo Einer meiner Family User möchte auf Premium wechseln ohne sein Profil zu verlieren. Geht das? Danke über ein Feedback
- Hallo Einer meiner Family User möchte auf Premium wechseln ohne sein Profil zu verlieren. Geht das? Danke über ein Feedback
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- 118 Views
- 0 replies
- 0 likes
- 118 Views
- 0 replies
- 0 likes
Family suscriptions cancelled, incorrect charge
I have an Android phone, my wife an iphone. I suscribed Family service (for my and for her). After one week of trial (one month free trial), I cancelled the suscription. However yesterday my wife (in her Iphone) received a charge for Family siscripti...
- I have an Android phone, my wife an iphone. I suscribed Family service (for my and for her). After one week of trial (one month free trial), I cancelled the suscription. However yesterday my wife (in...
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- 86 Views
- 0 replies
- 0 likes
- 86 Views
- 0 replies
- 0 likes
¿Como puedo ver un cargo de spotify a que cuenta esta asociado?
¿Como puedo ver un cargo de spotify a que cuenta esta asociado? Ayuda porfavor ya que la suscripcion que se me esta cargando a mi tarjeta la desconozco.Fecha de cargo los dias 24 de cada mes
- ¿Como puedo ver un cargo de spotify a que cuenta esta asociado? Ayuda porfavor ya que la suscripcion que se me esta cargando a mi tarjeta la desconozco. Fecha de cargo los dias 24 de cada m...
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- 106 Views
- 0 replies
- 0 likes
- 106 Views
- 0 replies
- 0 likes
Superuser Contribution Cant join a family plan
I have benn sent an ivitation to join a family plan. But every time I try to join I get a message that something went wrong and I can`t join
- I have benn sent an ivitation to join a family plan. But every time I try to join I get a message that something went wrong and I can`t join
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- Moderator
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Superuser Contribution I've payed double for my spotify premium for almost a year. Didn't even realize.
Hey! I think I've had two active subscriptions on one account at the same time.(OR I HAVE a 2nd spotify account I didn't even know about.) Today I noticed that I was charged 12,99euros by iTunes. Checked my purchase history and noticed that I've actu...
- Hey! I think I've had two active subscriptions on one account at the same time.(OR I HAVE a 2nd spotify account I didn't even know about.) Today I noticed that I was charged 12,99euros by iTunes. Che...
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- Moderator
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Superuser Contribution Not Downloading?
I only have around 50-ish songs downloaded, and every time I try to download another one, it says there is no room left on this device. I undownloaded about 30 songs, but it still won't let me download any more. Is there a reason for this or am I doi...
- I only have around 50-ish songs downloaded, and every time I try to download another one, it says there is no room left on this device. I undownloaded about 30 songs, but it still won't let me downlo...
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- Moderator
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
Superuser Contribution Login fails on mobile website
Hi, i'd like to subscribe to the premium account, but my login credentials does not work on the mobile website, while on the apps I always login with success. thanks
- Hi, i'd like to subscribe to the premium account, but my login credentials does not work on the mobile website, while on the apps I always login with success. thanks
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- Moderator
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Paguè mas de lo que debìa pagar
Hola, acabo de realizar mi subscripciòn premium prepago y paguè màs de lo que debìa que puedo hacer? necesito ayuda urgente
- Hola, acabo de realizar mi subscripciòn premium prepago y paguè màs de lo que debìa que puedo hacer? necesito ayuda urgente <removed sensitive info>
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- 109 Views
- 0 replies
- 0 likes
- 109 Views
- 0 replies
- 0 likes
Superuser Contribution Paguei o Premium, mas não lembro o email...
Tenho inúmeros emails criados dos quais não me recordo, e paguei o pacote do spotify família há cerca de 15 dias. Fui cadastrar minha esposa e não consegui. Então, quando saí e loguei novamente, descobri que usei um desses emails para fazer o cadastr...
- Tenho inúmeros emails criados dos quais não me recordo, e paguei o pacote do spotify família há cerca de 15 dias. Fui cadastrar minha esposa e não consegui. Então, quando saí e loguei novamente, desc...
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- Moderator
- 216 Views
- 1 replies
- 0 likes
- 216 Views
- 1 replies
- 0 likes