Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 42014 Views
- 19 replies
- 1 likes
- 42014 Views
- 19 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5341 Views
- 23 replies
- 2 likes
- 5341 Views
- 23 replies
- 2 likes
Charged but not premium
I was charged for a premium account but I didn't sign up for it, don't want it. Don't know why it is there. How do I get my money back
- I was charged for a premium account but I didn't sign up for it, don't want it. Don't know why it is there. How do I get my money back
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- Roadie
- 148 Views
- 1 replies
- 1 likes
- 148 Views
- 1 replies
- 1 likes
Cobro no reconocido
Tiene mas de medio mes que dice que tengo dos cobros fantasma y a un no me regresan mi dinero y pues no me parece justo que hagan eso
- Tiene mas de medio mes que dice que tengo dos cobros fantasma y a un no me regresan mi dinero y pues no me parece justo que hagan eso
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- 119 Views
- 0 replies
- 1 likes
- 119 Views
- 0 replies
- 1 likes
Como obter suporte de TI da Spotify
Boa tarde! Estou tentando atualziar meus dados de cartão de crédito na minha conta do Spotify, porém o site não está atualizado e em minha conta não consta que tenho o PREMIUM e com isso não aparece meu cartão de crédito para que eu possa atualizar. ...
- Boa tarde! Estou tentando atualziar meus dados de cartão de crédito na minha conta do Spotify, porém o site não está atualizado e em minha conta não consta que tenho o PREMIUM e com isso não aparece ...
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- Spotify Star
- 372 Views
- 4 replies
- 1 likes
- 372 Views
- 4 replies
- 1 likes
Charged twice for premium this month.
Hello, I've been charged twice this month to renew my subscription to Premium, and I got also 4 tries to charge me again as the system is not working correctly.
- Hello, I've been charged twice this month to renew my subscription to Premium, and I got also 4 tries to charge me again as the system is not working correctly.
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- Spotify Star
- 287 Views
- 5 replies
- 0 likes
- 287 Views
- 5 replies
- 0 likes
Premium account downgraded
Hey guys, so I was given a year free with premium service from my telephone provider (Rogers Wireless in Canada), and I have been down graded to a basic account with commercials after a month. Pls help.
- Hey guys, so I was given a year free with premium service from my telephone provider (Rogers Wireless in Canada), and I have been down graded to a basic account with commercials after a month. Pls he...
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- 114 Views
- 0 replies
- 0 likes
- 114 Views
- 0 replies
- 0 likes
Double charged
I've been double charged for my Spotify how do I go about fixing it ?
- I've been double charged for my Spotify how do I go about fixing it ?
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- Community Legend
- 155 Views
- 1 replies
- 0 likes
- 155 Views
- 1 replies
- 0 likes
Still charged $5 even though I failed to sign up for student discount
I tried signing up for the student discount, but then I realized that you need to be in university, and I'm only in high school. So I just closed out of everything and went for the normal $10 subscription instead, but $5 was still charged from my acc...
- I tried signing up for the student discount, but then I realized that you need to be in university, and I'm only in high school. So I just closed out of everything and went for the normal $10 subscri...
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- Spotify Star
- 153 Views
- 1 replies
- 0 likes
- 153 Views
- 1 replies
- 0 likes
Premium
I cant buy premium when i want to do it does it not work can anyone help me?
- I cant buy premium when i want to do it does it not work can anyone help me?
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- Roadie
- 128 Views
- 1 replies
- 0 likes
- 128 Views
- 1 replies
- 0 likes
Premium for family and subscribe personal
Last day,I had a mistake that subscribed personal but I wanted to buy Premium for family.But Spotify charged twice. what can I do
- Last day,I had a mistake that subscribed personal but I wanted to buy Premium for family.But Spotify charged twice. what can I do
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- Roadie
- 117 Views
- 1 replies
- 0 likes
- 117 Views
- 1 replies
- 0 likes
Entering Visa/Mastercard information jumble
Hello, as of recently I had to cancel my subscription due to banking problems. I just went to re-subscribe to spoftify and whenever I go to put my Visa/MasterCard # in it gets all jumbled after the first 4 numbers. Super frusterating as I listen to m...
- Hello, as of recently I had to cancel my subscription due to banking problems. I just went to re-subscribe to spoftify and whenever I go to put my Visa/MasterCard # in it gets all jumbled after the f...
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- Roadie
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Problems adding new family members into account
I can't add new member into family accounts, I can add the emails. but they are receiving an error code when they add they want to add into the family suscription.
- I can't add new member into family accounts, I can add the emails. but they are receiving an error code when they add they want to add into the family suscription.
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- Roadie
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
Solved!! Account doesn't upgrades to premium
So a few hours ago i sent my card info and a student file and start waiting for approval of my discount, like half an hour ago money was withdraded from my bank but i'm not premium nor do i get an notification about this stiuation, any advice?
- So a few hours ago i sent my card info and a student file and start waiting for approval of my discount, like half an hour ago money was withdraded from my bank but i'm not premium nor do i get an no...
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- Roadie
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
Getting Premium again
Hey hey, I had spotify premium for one year and have been abroad for the last few weeks. The problem is that my one year subscription reached its end now and since I'm not in Germany I couldn't and still can't upload my payment details and unfortunat...
- Hey hey, I had spotify premium for one year and have been abroad for the last few weeks. The problem is that my one year subscription reached its end now and since I'm not in Germany I couldn't and s...
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- Roadie
- 133 Views
- 1 replies
- 0 likes
- 133 Views
- 1 replies
- 0 likes
Spotify Premium to Spotify Family
Hello, I currently have Spotify Premium and have thus payed for a month of premium.Now my family and I have talked about upgrading to spotify family, yet it is not clear at all which of the following scenarios will occur upon upgrading:1. I am billed...
- Hello, I currently have Spotify Premium and have thus payed for a month of premium. Now my family and I have talked about upgrading to spotify family, yet it is not clear at all which of the follo...
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- Casual Listener
- 252 Views
- 2 replies
- 0 likes
- 252 Views
- 2 replies
- 0 likes
Superuser Contribution Spotify Premium
I just got 2 new IPhone 7 phones and spotify no longer gives me my paid and current subscription. It also won't let my phones download our playlists?
- I just got 2 new IPhone 7 phones and spotify no longer gives me my paid and current subscription. It also won't let my phones download our playlists?
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- Newbie
- 219 Views
- 2 replies
- 0 likes
- 219 Views
- 2 replies
- 0 likes
Payment with American Express
I'm trying to register mi American Express, in Chile, and it doesn´t recognize it for Chile. It only allows me to register a VISA or MasterCard. How can I do it?
- I'm trying to register mi American Express, in Chile, and it doesn´t recognize it for Chile. It only allows me to register a VISA or MasterCard. How can I do it?
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- Casual Listener
- 311 Views
- 2 replies
- 0 likes
- 311 Views
- 2 replies
- 0 likes
family account
Dear, i want to chance my premium account to a family premium account, i already get an invitation for a family account! Thanks All the best, Joan
- Dear, i want to chance my premium account to a family premium account, i already get an invitation for a family account! Thanks All the best, Joan
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- Roadie
- 129 Views
- 1 replies
- 0 likes
- 129 Views
- 1 replies
- 0 likes
University Subscription
I send them all of my paper already, and the website said that they would contact me real soon, it has been a while and i havent heard anything...I want to use my premium account. I even emailed support and still nothing.
- I send them all of my paper already, and the website said that they would contact me real soon, it has been a while and i havent heard anything...I want to use my premium account. I even emailed supp...
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- Roadie
- 126 Views
- 1 replies
- 0 likes
- 126 Views
- 1 replies
- 0 likes
Spotify Premium thru Paymaya
Good day! I am trying to purchase spotify premium for PHP 129 thru Paymaya. But it seems that it's not working. I've had my paymaya virtual card loaded with PHP 200. But whenever I acquire Premium, I always receive a text from paymaya that there is s...
- Good day! I am trying to purchase spotify premium for PHP 129 thru Paymaya. But it seems that it's not working. I've had my paymaya virtual card loaded with PHP 200. But whenever I acquire Premium, I...
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- Newbie
- 3517 Views
- 1 replies
- 0 likes
- 3517 Views
- 1 replies
- 0 likes
Solved!! Can you not do everything when you are in your free trial?
I have paid for the premium but it made me take a 30 day free trial first which is fine. Nevertheless, I cannot choose to go back and forth between songs, after two songs on my downloads it will begin playing songs I do not have only artists that are...
- I have paid for the premium but it made me take a 30 day free trial first which is fine. Nevertheless, I cannot choose to go back and forth between songs, after two songs on my downloads it will begi...
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- Casual Listener
- 220 Views
- 2 replies
- 0 likes
- 220 Views
- 2 replies
- 0 likes