Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 173490 Views
- 114 replies
- 12 likes
- 173490 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19308 Views
- 27 replies
- 4 likes
- 19308 Views
- 27 replies
- 4 likes
Why and I not eligible for Premium Duo?
I have Premium Duo and I am trying to change my country and billing information. I went to Account -> Update Card -> Change County and select my new country. The default plan displayed is Premium Individual. When I try to select Premium Duo it states...
- I have Premium Duo and I am trying to change my country and billing information. I went to Account -> Update Card -> Change County and select my new country. The default plan displayed is Premi...
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- Spotify Star
- 703 Views
- 1 replies
- 0 likes
- 703 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Changing from premium to family do playlists and downloads get deleted?
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
- Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their acc...
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- Moderator
- 106908 Views
- 35 replies
- 5 likes
- 106908 Views
- 35 replies
- 5 likes
Superuser Contribution Premium Yearly Subscription
Do I need to delete my current premium subsciption before/after signing up for the yearly subscription? Thank you!
- Do I need to delete my current premium subsciption before/after signing up for the yearly subscription? Thank you!
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- Moderator
- 1118 Views
- 6 replies
- 5 likes
- 1118 Views
- 6 replies
- 5 likes
What happens when I change my premium plan before it runs out?
Upgrading from Individual plan to Family plan.
- Upgrading from Individual plan to Family plan.
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- Spotify Star
- 331 Views
- 1 replies
- 0 likes
- 331 Views
- 1 replies
- 0 likes
Stop making your service inhabitable
I haven't listened to music in around a year because of how intrusive the ads are and how the service has been deteriorating ever since I joined back in 2020. The subtle attempts to erase the free users have been awful. The phone app is practically u...
- I haven't listened to music in around a year because of how intrusive the ads are and how the service has been deteriorating ever since I joined back in 2020. The subtle attempts to erase the free us...
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- 203 Views
- 0 replies
- 0 likes
- 203 Views
- 0 replies
- 0 likes
Solved!! I can’t upgrade to premium
PlanFreeCountry ArgentinaDeviceIphone 6s My Question It does allow me to upgrade to premium, see below the error:
- Plan Free Country Argentina Device Iphone 6s My Question It does allow me to upgrade to premium, see below the error:
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- Not applicable
- 8777 Views
- 6 replies
- 1 likes
- 8777 Views
- 6 replies
- 1 likes
Superuser Contribution "Oops, something went wrong. Please try again or contact our support team" When trying to subscribe
PlanPremium (Attempting to subscribe to it)CountryPhilippines DeviceiPhone XROperating SystemiOS 11, Windows 7 My Question or IssueWhenever I try to subscribe to Premium using my load, (It's Smart in case that's important) I receive a message saying ...
- Plan Premium (Attempting to subscribe to it) Country Philippines Device iPhone XR Operating System iOS 11, Windows 7 My Question or Issue Whenever I try to subscribe to Premi...
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- Not applicable
- 24384 Views
- 17 replies
- 2 likes
- 24384 Views
- 17 replies
- 2 likes
Superuser Contribution no se activo el pago de mi plan familiar despues de haber pagado
hemos intentado hacerl el pago muivhas veces con varias tarjetas y cuando nos funciona por fin, carga el pago pero no nos da la suscripcion y ya habian cobrado el dinero
- hemos intentado hacerl el pago muivhas veces con varias tarjetas y cuando nos funciona por fin, carga el pago pero no nos da la suscripcion y ya habian cobrado el dinero
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- Moderator
- 380 Views
- 1 replies
- 0 likes
- 380 Views
- 1 replies
- 0 likes
i got a payment notification when my free two months still on
i brought a Spotify premium when there is a promo free 2 months and then a got payment bills that say i have to pay to continue your Spotify premium (still in the first month) how this happen
- i brought a Spotify premium when there is a promo free 2 months and then a got payment bills that say i have to pay to continue your Spotify premium (still in the first month) how this happen
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- Spotify Star
- 261 Views
- 1 replies
- 0 likes
- 261 Views
- 1 replies
- 0 likes
I have just subscribed to Family premium, but spotify won't recognise my address. I live in a small
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 666 Views
- 1 replies
- 0 likes
- 666 Views
- 1 replies
- 0 likes
Solved!! It is not possible to add a new member to the DUO plan - the screen for entering the address will no
PlanDUOCountrySlovakiaDevice(iPhone 13)Operating System(iOS 17.5.1) My Question or IssueWe had a Family plan, but the owner of the plan moved away.As a result, we did not enter the correct address and our Family plan was automatically canceled today....
- Plan DUO Country Slovakia Device (iPhone 13) Operating System (iOS 17.5.1) My Question or Issue We had a Family plan, but the owner of the plan moved away. As a result, we d...
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- Spotify Star
- 751 Views
- 1 replies
- 0 likes
- 751 Views
- 1 replies
- 0 likes
Cant change card cant change region
PlanPremiumCountryUAEDeviceanyOperating SystemAnyMy Question or Issue I am trying to update my card but cant because it says it dont match the region, and cant change my region cause its greyed out. when checking it says region changes with card info...
- Plan Premium Country UAE Device any Operating System Any My Question or Issue I am trying to update my card but cant because it says it dont match the region, and cant change my regi...
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- Spotify Star
- 396 Views
- 1 replies
- 0 likes
- 396 Views
- 1 replies
- 0 likes
Superuser Contribution Downgrade from premium family to premium duo
I have been paying for a premium family plan for YEARS even though we are only two people. I want to downgrade to a premium Duo plan, but my partner will lose her mind if all her playlists disappear. The help page says that when I switch from Family ...
- I have been paying for a premium family plan for YEARS even though we are only two people. I want to downgrade to a premium Duo plan, but my partner will lose her mind if all her playlists disappear....
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- Moderator
- 371 Views
- 1 replies
- 0 likes
- 371 Views
- 1 replies
- 0 likes
Superuser Contribution Eu fiz o plano naquela promoção pague um mês e ganhe três de graça e cancel
Eu fiz o plano naquela promoção pague um mês e ganhe três de graça e cancelaram com um mês de uso
- Eu fiz o plano naquela promoção pague um mês e ganhe três de graça e cancelaram com um mês de uso
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- Moderator
- 236 Views
- 1 replies
- 0 likes
- 236 Views
- 1 replies
- 0 likes
Superuser Contribution Como entro em contato com vocês do Spotify?
Minha conta é associada com a vivo, por isso sou prêmio, mas quero remover isso.Eu já entrei em contato com a vivo e eles disseram que já tá tudo ok, e já foi removido, mas na conta NÃO MUDOU NADA! HELPP
- Minha conta é associada com a vivo, por isso sou prêmio, mas quero remover isso. Eu já entrei em contato com a vivo e eles disseram que já tá tudo ok, e já foi removido, mas na conta NÃO MUDOU NADA!...
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- Moderator
- 319 Views
- 1 replies
- 0 likes
- 319 Views
- 1 replies
- 0 likes
Superuser Contribution QR Codes for tattoo
Hello,if I make a tattoo with a song QR code, do you think I can play the song with tattoo when I scan?E.G. in attachment image
- Hello, if I make a tattoo with a song QR code, do you think I can play the song with tattoo when I scan? E.G. in attachment image
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- Visitor
- 101778 Views
- 7 replies
- 2 likes
- 101778 Views
- 7 replies
- 2 likes
Superuser Contribution no confirmation code coming (free premium spotify with viber )
I went to the promotion page with 3 months of free spotify premium for 3 months from viber, I wrote my mail, but the confirmation code does not come
- I went to the promotion page with 3 months of free spotify premium for 3 months from viber, I wrote my mail, but the confirmation code does not come
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- Visitor
- 378 Views
- 2 replies
- 0 likes
- 378 Views
- 2 replies
- 0 likes
Solved!!Superuser Contribution Active plan familiar pero no puedo añadir miembros
Hola buenos dias. Anoche pague la suscripción premium del plan familiar y cuando quise agregar un miembro en la página web, no se mostró nada, solo pantalla negra. Intenté enviar un enlace a través de la aplicación pero cuando los miembros abren el e...
- Hola buenos dias. Anoche pague la suscripción premium del plan familiar y cuando quise agregar un miembro en la página web, no se mostró nada, solo pantalla negra. Intenté enviar un enlace a...
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- Casual Listener
- 711 Views
- 4 replies
- 0 likes
- 711 Views
- 4 replies
- 0 likes
Superuser Contribution Technical issues
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy can’t I complete the final step to add my wife to our Duo plan? It says technical issues…...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why can...
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- Casual Listener
- 1334 Views
- 7 replies
- 3 likes
- 1334 Views
- 7 replies
- 3 likes
Superuser Contribution Spotify won’t accept any of my payments that I have tried
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Not applicable
- 932 Views
- 2 replies
- 0 likes
- 932 Views
- 2 replies
- 0 likes