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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
74998 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140110 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80382 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269398 Views
159 replies
13 likes
Hi, I have checked my Spotify account today and the Premium subscription I have as part of my Vodafone plan has changed to the free version. I have checked with Vodafone and they say my plan should still be active. I have tried restarting the Spotify...
Hi, I have checked my Spotify account today and the Premium subscription I have as part of my Vodafone plan has changed to the free version. I have checked with Vodafone and they sa...
Spotify Star
388 Views
1 replies
0 likes
About six months ago, I updated my account, transferred all the information and I handed it over to my brother. I made sure to change my card number and information for his. However, I’ve been charged the past three months and I have no idea how to t...
About six months ago, I updated my account, transferred all the information and I handed it over to my brother. I made sure to change my card number and information for his. However, I’ve been charge...
Spotify Star
282 Views
1 replies
0 likes
PlanPremium IndividualCountryUKOperating SystemAndroid My Question or IssueI recently got an offer to upgrade to duo but I accidentally dismissed it. How do I access it again?
Plan Premium Individual Country UK Operating System Android My Question or Issue I recently got an offer to upgrade to duo but I accidentally dismissed it. How do I access it again?
Spotify Star
544 Views
1 replies
0 likes
My family members have either an individual account or duo account . I would like to change to family account. If i invite will their membership changes automatically at the end of the month without loosing any playlist etc
My family members have either an individual account or duo account . I would like to change to family account. If i invite will their membership changes automatically at the end of the month without ...
Spotify Star
333 Views
3 replies
0 likes
PlanPremium Family (hopefully not changing to Basic Family)CountryUKOperating SystemAndroid V14 My Question or IssueI have Spotify Premium Family, paid for via Google Play. Two weeks ago, I downgraded my plan to Basic Family in the spotify App, start...
Plan Premium Family (hopefully not changing to Basic Family) Country UK Operating System Android V14 My Question or Issue I have Spotify Premium Family, paid for via Google Play. &nbs...
Spotify Star
602 Views
1 replies
0 likes
PlanFree > PremiumCountryUKDeviceIphone 12 and Chrome on PCOperating SystemIOS 17 & Win 11 My Question or IssueHello I tried to susbcribe to premium through Paypals 3 month offer and I have verified my card and account yet when I go to pay with paypa...
Plan Free > Premium Country UK Device Iphone 12 and Chrome on PC Operating System IOS 17 & Win 11 My Question or Issue Hello I tried to susbcribe to premium thro...
Not applicable
1353 Views
7 replies
0 likes
It's a hassle to buy premium every month. People like taking long terms plans. Issue a 6 month and 12 month premium gift card
It's a hassle to buy premium every month. People like taking long terms plans. Issue a 6 month and 12 month premium gift card
Moderator
433 Views
1 replies
0 likes
I have a Japan based spotify account and a USA based bank account. Currently living in Japan tried upgrading to duo from standard premium, and thought it was glitching because it wouldn't let me upgrade so I canceled my subscription so I could start ...
I have a Japan based spotify account and a USA based bank account. Currently living in Japan tried upgrading to duo from standard premium, and thought it was glitching because it wouldn't let me upgr...
Spotify Star
673 Views
1 replies
0 likes
My friend and I are on the duo premium plan and she is still getting charged as an individual plan. How can she stop paying for her individual plan without making it inaccessible for herPlanDuo Premium CountryNew Zealand Deviceiphone 12pro maxOperati...
My friend and I are on the duo premium plan and she is still getting charged as an individual plan. How can she stop paying for her individual plan without making it inaccessible for her Plan Duo P...
Spotify Star
526 Views
1 replies
0 likes
pls advice.
pls advice.
Spotify Star
486 Views
1 replies
0 likes
PlanPremium individualCountryUnited Kingdom DeviceDell + SamsungOperating SystemAndroid, Windows 10 My Question or IssueI have a premium individual UK account and when I try to update it to a premium duo it requires me to fill out a US address and do...
Plan Premium individual Country United Kingdom Device Dell + Samsung Operating System Android, Windows 10 My Question or Issue I have a premium individual UK account ...
Visitor
2193 Views
3 replies
2 likes
PlanPremium/IndividualCountryUSA DeviceiPhone 13, iPad & iPad Pro, Dell Optiplex running Windows 11, Acer running Windows 10Operating SystemIOS and Windows 11 My Question or IssueI have an individual premium account that I have previously been able t...
Plan Premium/Individual Country USA Device iPhone 13, iPad & iPad Pro, Dell Optiplex running Windows 11, Acer running Windows 10 Operating System IOS and Windows 11 My Que...
Spotify Star
606 Views
1 replies
0 likes
How do I change my signature for these posts. I remember setting it a while ago but can no longer find the information on how to do so.
How do I change my signature for these posts. I remember setting it a while ago but can no longer find the information on how to do so.
Spotify Star
1233 Views
4 replies
0 likes
I made my account on 19/8/2024 but it says i can’t not have free premium when u didn’t even subscribe to it yetPlanFree/PremiumCountryOman
I made my account on 19/8/2024 but it says i can’t not have free premium when u didn’t even subscribe to it yet Plan Free/Premium Country Oman
Spotify Star
600 Views
1 replies
0 likes
Every time I try to upgrade to family I get the error message "Unable to change plans. This could be because you're not eligible for this plan, you're already on it, or you don't have a stored payment method". I'm on an individual plan currently and ...
Every time I try to upgrade to family I get the error message "Unable to change plans. This could be because you're not eligible for this plan, you're already on it, or you don't have a stored paymen...
Spotify Star
624 Views
1 replies
0 likes
PlanPremiumCountryIndiaDeviceVivo Y73Operating SystemAndroid Oreo My Question or IssueI have just bought the individual plan today and the payment went through,i only have 1 spotify account,yet it doesnt show that im a premium user. In the profile pa...
Plan Premium Country India Device Vivo Y73 Operating System Android Oreo My Question or Issue I have just bought the individual plan today and the payment went through,i only ha...
Not applicable
1198 Views
9 replies
1 likes
i got emails that i would get 2 months free if i signed up for spotify duo but i did not
i got emails that i would get 2 months free if i signed up for spotify duo but i did not
Moderator
1111 Views
3 replies
0 likes
Dear Spotify!I use a Visa Electron card. If I want to pay with it, I have to top it up with money first, which lasts for 1 day, then it is automatically reset. It's a great and secure way to pay online.Unless someone wants to charge the card at rando...
Dear Spotify! I use a Visa Electron card. If I want to pay with it, I have to top it up with money first, which lasts for 1 day, then it is automatically reset. It's a great and secure way to pa...
Spotify Star
1599 Views
5 replies
0 likes
Hi,Ik had tijdens de automatische incasso niet genoeg geld op mijn rekening. Ik heb hiervan geen bericht gekregen, maar het wordt ook nog niet afgeschreven en ik ben mijn Spotify premium kwijt. Ik kan er niets over vinden. Kan iemand mij helpen? Groe...
Hi, Ik had tijdens de automatische incasso niet genoeg geld op mijn rekening. Ik heb hiervan geen bericht gekregen, maar het wordt ook nog niet afgeschreven en ik ben mijn Spotify premium kwijt. Ik ...
Visitor
724 Views
1 replies
0 likes
We currently have 2 separate premium accounts but want to swap to duo. This is a new address and is not searchable via google maps.
We currently have 2 separate premium accounts but want to swap to duo. This is a new address and is not searchable via google maps.
Newbie
665 Views
2 replies
0 likes
