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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128836 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57126 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232249 Views
144 replies
13 likes
Hey ich habe seit dem ich ein neues Handy habe mega Probleme mit Spotify. Habe extra mein Premium gekündigt, weil es auf dem neuem Handy nicht funktionierte. Habe alle Daten plus App gelöscht und neu installiert. Nichts geht. Ich habe jetzt wieder Pr...
Hey ich habe seit dem ich ein neues Handy habe mega Probleme mit Spotify. Habe extra mein Premium gekündigt, weil es auf dem neuem Handy nicht funktionierte. Habe alle Daten plus App gelöscht und neu...
Spotify Star
9053 Views
1 replies
0 likes
Hi guys,so first let me explain my situation: I am a German studying in Portugal. I have been using spotify premium for a really long time now and don't want to miss it. The problem is that when I try to pay for premium it won't let me because it say...
Hi guys, so first let me explain my situation: I am a German studying in Portugal. I have been using spotify premium for a really long time now and don't want to miss it. The problem is that when I ...
164 Views
0 replies
0 likes
Recently spotify tells me they cant charge my card. I tried many different cards of different countries, but still keep saying unable. I have been trying to pay for a few days now and it has developed to be very frustrating. Wasted me hours of time t...
Recently spotify tells me they cant charge my card. I tried many different cards of different countries, but still keep saying unable. I have been trying to pay for a few days now and it has develope...
Community Legend
424 Views
4 replies
1 likes
Hello, I purchased the family plan, and have invited both my boyfriend and my brother. Although my bf's address on his license isn't mine, he still lives there, and receives the premium on Spotify, but my brother, who's address is also mine on his li...
Hello, I purchased the family plan, and have invited both my boyfriend and my brother. Although my bf's address on his license isn't mine, he still lives there, and receives the premium on Spotify, b...
Spotify Star
223 Views
1 replies
0 likes
I've been trying to get Premium for the last couple days, but everytime I try to pay it says "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method." But I know ...
I've been trying to get Premium for the last couple days, but everytime I try to pay it says "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Tr...
Casual Listener
304 Views
2 replies
1 likes
Hi, I have recently contacted O2 to enquire about why my bill had been so high, when doing this I was told that I was being charged for a spotify subscription as part of my data plan, however I have also been paying a seperate payment for my subscrip...
Hi, I have recently contacted O2 to enquire about why my bill had been so high, when doing this I was told that I was being charged for a spotify subscription as part of my data plan, however I have ...
Roadie
222 Views
1 replies
0 likes
hey, can i make a spotify premuim from isreal? if i will make a premuim account could i listen to it always and not 14 days like the free account? thanks for your help
hey, can i make a spotify premuim from isreal? if i will make a premuim account could i listen to it always and not 14 days like the free account? thanks for your help
Spotify Star
224 Views
1 replies
0 likes
currently i am un able to purchase premium with my visa card, everytime i try to and put in all the information it just says "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use anot...
currently i am un able to purchase premium with my visa card, everytime i try to and put in all the information it just says "Oops, seems your card or payment provider is having a bad day. Don't worr...
Casual Listener
1360 Views
17 replies
2 likes
6 of me and my colleagues are sharing the Family Premium package. However, as we inserted a different address with the account owner's during verification, now we got kicked out of Premium and we couldn't verify ourselves even though the owner has in...
6 of me and my colleagues are sharing the Family Premium package. However, as we inserted a different address with the account owner's during verification, now we got kicked out of Premium and we cou...
Community Legend
439 Views
1 replies
0 likes
I have been trying to upgrade my Spotify to premium for the past 3 days and whenever I am in the payment part this message always come up "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try agai...
I have been trying to upgrade my Spotify to premium for the past 3 days and whenever I am in the payment part this message always come up "Oops, seems your card or payment provider is having a bad da...
Community Legend
237 Views
1 replies
2 likes
I can't remember I've subscribed to Spotify and didn't even know this application but I was surprised that my Dollar Bank Account reflects charges form spotify. I want this charging be stop and removed. Any one can help me to this issue?
I can't remember I've subscribed to Spotify and didn't even know this application but I was surprised that my Dollar Bank Account reflects charges form spotify. I want this charging be stop and remov...
Community Legend
413 Views
3 replies
0 likes
Once again Microsoft abandons a good music service. I have been using Groove music and just received a notification that it will be discontinued. There will be some sort of partnership with Spotfly. I saw where Groove subscribers can get a 60 day fre...
Once again Microsoft abandons a good music service. I have been using Groove music and just received a notification that it will be discontinued. There will be some sort of partnership with Spotfly. ...
Not applicable
1023 Views
7 replies
0 likes
Hi, I have Spotify through Vodafone entertainment, as I've just upgraded I had to restart my Spotify entertainment package, however when I've logged into Spotify I've logged in on the wrong account (I have two Spotify accounts) so instead of my premi...
Hi, I have Spotify through Vodafone entertainment, as I've just upgraded I had to restart my Spotify entertainment package, however when I've logged into Spotify I've logged in on the wrong a...
Spotify Star
399 Views
1 replies
0 likes
I am supposed to have premium through my rogers account.. but all of a sudden spotify stopped my premium. Why is this and how do i get it back.. my premuim is good until decemeber atleast thats what rogers told me.. so whats going on i want my premiu...
I am supposed to have premium through my rogers account.. but all of a sudden spotify stopped my premium. Why is this and how do i get it back.. my premuim is good until decemeber atleast thats what ...
Community Legend
493 Views
4 replies
0 likes
Hello I just purchased a 3 month subscription for Spotify and when I was setting it up I set it up to my wrong email which was somehow linked to an old Spotify account I had made a while ago. So now I have three months of Spotify premium on an accoun...
Hello I just purchased a 3 month subscription for Spotify and when I was setting it up I set it up to my wrong email which was somehow linked to an old Spotify account I had made a while ago. So now ...
Roadie
205 Views
1 replies
0 likes
Desde hace varias horas intento pagar mi suscripción a Spotify per me aparece un mensaje donde dice que "mi tarjeta y servidor estan teniendo un mal día" y todo eso. Ya he intentado varias veces y nada. Mi tarjeta si tiene fondos suficientes y quiero...
Desde hace varias horas intento pagar mi suscripción a Spotify per me aparece un mensaje donde dice que "mi tarjeta y servidor estan teniendo un mal día" y todo eso. Ya he intentado varias veces y na...
Casual Listener
238 Views
2 replies
0 likes
There is someone using my Spotify account, please help me. It's pissing me off so much, he keeps switching to his device and apparently they switched to their freaking e-mail and I can't reset the password because it send the link to his e-mail, how ...
There is someone using my Spotify account, please help me. It's pissing me off so much, he keeps switching to his device and apparently they switched to their freaking e-mail and I can't reset the pa...
Community Legend
189 Views
1 replies
0 likes
Alguien sabe cuanto tarde en activarse premium si el pago fue realizado con depósito bancario
Alguien sabe cuanto tarde en activarse premium si el pago fue realizado con depósito bancario
Roadie
374 Views
1 replies
0 likes
Hi i am try payng do dowload premium but it is no possible. Why?I have try from "upgrade" i have try from new account but nothing. I choose paypal for pay, the paypal page open i pay but after payment i am again on the page of prmium like if nothig h...
Hi i am try payng do dowload premium but it is no possible. Why? I have try from "upgrade" i have try from new account but nothing. I choose paypal for pay, the paypal page open i pay but after paym...
Community Legend
196 Views
1 replies
0 likes
Hello, I'm trying to update my CC info however when I go to update my payment detail I enter my info and the only clickable link available is to "Start Premium for Family". I don't want to do this. I want to keep my $9.99 Premium account pricing and ...
Hello, I'm trying to update my CC info however when I go to update my payment detail I enter my info and the only clickable link available is to "Start Premium for Family". I don't want to d...
Roadie
257 Views
1 replies
0 likes
