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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
72360 Views
19 replies
97 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
135682 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
76047 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
260594 Views
156 replies
13 likes
Is it possible refund? I canceled premium service, but I have a charge . What can I do?
Is it possible refund? I canceled premium service, but I have a charge . What can I do?
Not applicable
270 Views
1 replies
0 likes
I was charged for spotify premium and I don’t have it. Id like a refund
I was charged for spotify premium and I don’t have it. Id like a refund
Not applicable
248 Views
1 replies
0 likes
I am trying to sign up for the Spotiy and Hulu student bundle and when I try to make a Hulu account, it does not recognize that I have a Spotify account. I was already charged the $5 and would like to use the accounts I paid for, however it is not al...
I am trying to sign up for the Spotiy and Hulu student bundle and when I try to make a Hulu account, it does not recognize that I have a Spotify account. I was already charged the $5 and would like t...
Newbie
347 Views
1 replies
0 likes
So... I'm married, my wife and I live together, share the same apartment, the same bed, and the same wi-fi network. Recently, I subscribed for a Premium Family for both of us. It works, we both have Premium accounts, we use it rarely on mobile phone....
So... I'm married, my wife and I live together, share the same apartment, the same bed, and the same wi-fi network. Recently, I subscribed for a Premium Family for both of us. It works, we both have ...
Roadie
278 Views
1 replies
0 likes
I changed my billing to Mastercard yet you keep trying to charge my Pay Pal account and now my bank has charged me $90 in NSF fees !
I changed my billing to Mastercard yet you keep trying to charge my Pay Pal account and now my bank has charged me $90 in NSF fees !
Roadie
308 Views
1 replies
0 likes
My brother supscribed for the 3-months free premium subscribtion, but after about a month his facebook account got deleted. I couldn't cancel his subscribtion two months ago when the subscription ran out, so, naturally, I thought his spotify account ...
My brother supscribed for the 3-months free premium subscribtion, but after about a month his facebook account got deleted. I couldn't cancel his subscribtion two months ago when the subscriptio...
Roadie
234 Views
1 replies
0 likes
few days ago, an email came through from spotify regarding to 60days free premium trial. I followed the link in the email and successfully entered my payment detail as entering payment detail was the requirement. Once I put my paypal detail the detai...
few days ago, an email came through from spotify regarding to 60days free premium trial. I followed the link in the email and successfully entered my payment detail as entering payment...
Roadie
223 Views
1 replies
0 likes
Hello, I am on a Spotify Premium Account. I tried switching to Spotify Student by simply click Spotify Student subsription and entering my CC details. However, during my University email verification stage - I got an error saying it was unable to ver...
Hello, I am on a Spotify Premium Account. I tried switching to Spotify Student by simply click Spotify Student subsription and entering my CC details. However, during my University email verification...
172 Views
0 replies
0 likes
I have a Spotify premium account. I've downloaded all the songs in my library to my phone. Do I have to go into offline mode to force Spotify to play the songs from my phone and not use any data. In other words if I'm not in offline mode will Spotify...
I have a Spotify premium account. I've downloaded all the songs in my library to my phone. Do I have to go into offline mode to force Spotify to play the songs from my phone and not use any data. In ...
Casual Listener
417 Views
3 replies
0 likes
Boa noiteEu emiti o boleto e efetuei o pagamentoPorem nao liberou nem o freePodem me ajudar?
Boa noite Eu emiti o boleto e efetuei o pagamento Porem nao liberou nem o free Podem me ajudar?
185 Views
0 replies
0 likes
Hello, My student discount is expired and I forgot to update Spotify about my current student status. Currently I have to pay regular monthly premium fee without student discount. However I am still a student. How can I submit my current student stat...
Hello, My student discount is expired and I forgot to update Spotify about my current student status. Currently I have to pay regular monthly premium fee without student discount. However I ...
Community Legend
345 Views
1 replies
0 likes
Hi, my dad is paying for the family version of spotify premium for him, me and my 3 siblings. What I'm wondering is if it's possible for me to create a new account (replacing my current one) and have him make it premium for no extra charge. The reaso...
Hi, my dad is paying for the family version of spotify premium for him, me and my 3 siblings. What I'm wondering is if it's possible for me to create a new account (replacing my current one) and have...
Community Legend
974 Views
4 replies
0 likes
I received an email stating that my student discount would be ending soon and that if I was still a student I could extend the discount for another year. They gave me a link to click on to do so but the link only took me to the spotify home page. I a...
I received an email stating that my student discount would be ending soon and that if I was still a student I could extend the discount for another year. They gave me a link to click on to do so but ...
Moderator
239 Views
1 replies
0 likes
I already paid the 5 euros for the spotify premium for students but i'm unable to enjoy it. How much time have to pass for the document control for the enrolment?
I already paid the 5 euros for the spotify premium for students but i'm unable to enjoy it. How much time have to pass for the document control for the enrolment?
Moderator
216 Views
1 replies
0 likes
So i was trying to get away with paying 4.99 for the student discount but didnt realize it would ask me foe info. And im currently not a student. So then i decided to buy the regular payment method and phurchased it and got the recipet but in the pro...
So i was trying to get away with paying 4.99 for the student discount but didnt realize it would ask me foe info. And im currently not a student. So then i decided to buy the regular payment method a...
Community Legend
225 Views
1 replies
0 likes
I have been using a student discount for Premium and I guess it just expired this month because I was charged normal premium price. I want to redeem my student discount but dont want to be charged a second time for the month of October. If I update m...
I have been using a student discount for Premium and I guess it just expired this month because I was charged normal premium price. I want to redeem my student discount but dont want to be charged a ...
Moderator
225 Views
1 replies
0 likes
I added my father to my Spotify premium account - he lives with me. I sent the invitation and when I go to enter the address information, it errors out and tells me something went wrong, but I have no idea what. As far as I know, I'm doing it right. ...
I added my father to my Spotify premium account - he lives with me. I sent the invitation and when I go to enter the address information, it errors out and tells me something went wrong, but I have n...
Music Fan
373 Views
1 replies
0 likes
SO i just bought a 10$ spotify card from target and I've been trying to enter the code for about 15 minutes trying to see if im doing it right. im pretty sure im doing it right. Any solutions?
SO i just bought a 10$ spotify card from target and I've been trying to enter the code for about 15 minutes trying to see if im doing it right. im pretty sure im doing it right. Any solutions?
Roadie
397 Views
3 replies
0 likes
I want the premium connected to my Facebook account
I want the premium connected to my Facebook account
Roadie
486 Views
1 replies
0 likes
Why am I not able to add a 6th member to my account? The send invite link is grayed out
Why am I not able to add a 6th member to my account? The send invite link is grayed out
Spotify Star
586 Views
5 replies
0 likes
