Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 183488 Views
- 116 replies
- 12 likes
- 183488 Views
- 116 replies
- 12 likes
Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20820 Views
- 28 replies
- 4 likes
- 20820 Views
- 28 replies
- 4 likes
Superuser Contribution Canceled Spotify premium
I tried to canceled my Spotify premium before it's due date & it was canceled already I guess because it wouldn't let me skip anymore h/e it's still charging me. How can I get my money back? I'd hate for them to charge me 9.99 every month & I'm not e...
- I tried to canceled my Spotify premium before it's due date & it was canceled already I guess because it wouldn't let me skip anymore h/e it's still charging me. How can I get my money back? I'd ...
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- Roadie
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Premium
Hi i am try payng do dowload premium but it is no possible. Why?I have try from "upgrade" i have try from new account but nothing. I choose paypal for pay, the paypal page open i pay but after payment i am again on the page of prmium like if nothig h...
- Hi i am try payng do dowload premium but it is no possible. Why? I have try from "upgrade" i have try from new account but nothing. I choose paypal for pay, the paypal page open i pay but after paym...
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- Community Legend
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Superuser Contribution Charged several times
I've been charged many different times for the same account. Some months im charged twice or three times over and i have a family account. Why is this happening snd how do i get my money back?
- I've been charged many different times for the same account. Some months im charged twice or three times over and i have a family account. Why is this happening snd how do i get my money back?
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- Roadie
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
Superuser Contribution Account still showing as free even though I'm on Premium?
For the past few days I've been unable to login onto the website, and when I login onto the app on my android, it wasn't coming up with the correct playlists. I've since discovered that, without any memory of the event, my account is now linked to my...
- For the past few days I've been unable to login onto the website, and when I login onto the app on my android, it wasn't coming up with the correct playlists. I've since discovered that, without any ...
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- Roadie
- 229 Views
- 1 replies
- 0 likes
- 229 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify premium
Compre una tarjeta de Spotify premium y ya la canjee y me la acepta pero cuando me meto a la aplicación no me aparece premium
- Compre una tarjeta de Spotify premium y ya la canjee y me la acepta pero cuando me meto a la aplicación no me aparece premium 😞
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- Roadie
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes
Someone hacked into my account and it's annoying af
There is someone using my Spotify account, please help me. It's pissing me off so much, he keeps switching to his device and apparently they switched to their freaking e-mail and I can't reset the password because it send the link to his e-mail, how ...
- There is someone using my Spotify account, please help me. It's pissing me off so much, he keeps switching to his device and apparently they switched to their freaking e-mail and I can't reset the pa...
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- Community Legend
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Hola, necesito ayuda!
Alguien sabe cuanto tarde en activarse premium si el pago fue realizado con depósito bancario
- Alguien sabe cuanto tarde en activarse premium si el pago fue realizado con depósito bancario
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- Roadie
- 323 Views
- 1 replies
- 0 likes
- 323 Views
- 1 replies
- 0 likes
Superuser Contribution Extra Charge
I got the Spotify Premium trial for 99 cents for 3 months. Once the 3 months expired, I changed to Student Premium since I am a college student and can get Premium for 4.99 a month. However, I have charges one day apart for 4.99 and 9.99. Why do I ha...
- I got the Spotify Premium trial for 99 cents for 3 months. Once the 3 months expired, I changed to Student Premium since I am a college student and can get Premium for 4.99 a month. Howev...
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- Not applicable
- 373 Views
- 1 replies
- 0 likes
- 373 Views
- 1 replies
- 0 likes
Charged $10.68 twice in one month while on student subscription at 4.99/ month
I was charged 10.68 twice this month, in a matter of 2 days. Also, I'm subscribed to Spotify as a student. I am still active in college and under the impression I would only be charged 4.99 plus tax once per month.
- I was charged 10.68 twice this month, in a matter of 2 days. Also, I'm subscribed to Spotify as a student. I am still active in college and under the impression I would only be charged 4.99 plus tax ...
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- Casual Listener
- 216 Views
- 1 replies
- 0 likes
- 216 Views
- 1 replies
- 0 likes
Unable to Cancel Spotify Subscription
Hi, I am trying to figure out how I can end my subscription with Spotify. My Facebook was hacked and my email was changed and also my password so I am unable to access y account to cancel my subscription. Please contact me at NMoralNi19@gmail.com, th...
- Hi, I am trying to figure out how I can end my subscription with Spotify. My Facebook was hacked and my email was changed and also my password so I am unable to access y account to cancel my subscrip...
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- Community Legend
- 234 Views
- 1 replies
- 0 likes
- 234 Views
- 1 replies
- 0 likes
Received two payment vouchers for 1 year subscription for Spotify Premium. Will I pay for the two?
Good evening. I wanted to subscribe to a 1 year payment for Spotify Premium but there seems to be an error. There were 2 payment vouchers sent to me and I'm scared that I might have to pay for the 2 vouchers. Will I have to pay for the two vouchers o...
- Good evening. I wanted to subscribe to a 1 year payment for Spotify Premium but there seems to be an error. There were 2 payment vouchers sent to me and I'm scared that I might have to pay for the 2 ...
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- 126 Views
- 0 replies
- 0 likes
- 126 Views
- 0 replies
- 0 likes
Superuser Contribution I get a charge in free trial
My bank account has a charge for the month subcription even when it's supposed to be free the first 30 days. I have a receive for that. Can you help me? Or let me know when I´ll see reflected back in my account.
- My bank account has a charge for the month subcription even when it's supposed to be free the first 30 days. I have a receive for that. Can you help me? Or let me know when I´ll see reflected back in...
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- Not applicable
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Premium query
I have had Premium for over a year. I was gifted a three month Premium voucher and today I activated it. In the confirmation email, they said that my Premium subscription will end when the three months are up. Will it not go back to taking the monthl...
- I have had Premium for over a year. I was gifted a three month Premium voucher and today I activated it. In the confirmation email, they said that my Premium subscription will end when the three mont...
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- Not applicable
- 318 Views
- 1 replies
- 0 likes
- 318 Views
- 1 replies
- 0 likes
error on premium subscription
hi my subscription in spotify got cancelled and need to be renewed..when im tryin to renew in spotify app and webpage theres an error. im trying to renewed using my smart mobile postpaid.. thanks if you can help..
- hi my subscription in spotify got cancelled and need to be renewed..when im tryin to renew in spotify app and webpage theres an error. im trying to renewed using my smart mobile postpaid.. t...
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- Community Legend
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
Premium
I already paid for premium, I can click any number I want but I can only skip 12 times and can't skip back. Can u help?
- I already paid for premium, I can click any number I want but I can only skip 12 times and can't skip back. Can u help?
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- Community Legend
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Billing
I’ve gotten billed for the past 2 months and want to know why. I haven’t signed up for a paid membership, I would like to be recompensated ASAP please.
- I’ve gotten billed for the past 2 months and want to know why. I haven’t signed up for a paid membership, I would like to be recompensated ASAP please.
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- Community Legend
- 219 Views
- 1 replies
- 0 likes
- 219 Views
- 1 replies
- 0 likes
Account disabled
My mom had my latest premium payment rejected and that made Spotify disable my account. How do I get it back up and running as a free account when support won't answer?
- My mom had my latest premium payment rejected and that made Spotify disable my account. How do I get it back up and running as a free account when support won't answer?
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- Spotify Star
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
Superuser Contribution The support line ugh
I called 5 times and 4 out of the 5 times I was hung up on the customer service person that I talked to last got so mad that I couldn't understand them....I cancelled my subscription to the app because of this....I just needed to know about my charge...
- I called 5 times and 4 out of the 5 times I was hung up on the customer service person that I talked to last got so mad that I couldn't understand them....I cancelled my subscription to the app becau...
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- Not applicable
- 273 Views
- 3 replies
- 0 likes
- 273 Views
- 3 replies
- 0 likes
Subscription cancelled what about a refund?
I cancelled my subscription today when my card was charged $10 for it today as well. How do I get a refund???
- I cancelled my subscription today when my card was charged $10 for it today as well. How do I get a refund???
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- Community Legend
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Premium spotify funktioniert bei mir nicht
Ich bezahle über Pay PAL das spotify premium aber es funktioniert nicht. Ich habe alles versucht
- Ich bezahle über Pay PAL das spotify premium aber es funktioniert nicht. Ich habe alles versucht
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- Newbie
- 1207 Views
- 3 replies
- 1 likes
- 1207 Views
- 3 replies
- 1 likes