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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
75397 Views
31 replies
2 likes
Moderator
121609 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
159484 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
312322 Views
174 replies
13 likes
My brother invited me for premium for family but when I try to activate the code I get "600 - Oops something went wrong, please try again." Who knows what I have to do???
My brother invited me for premium for family but when I try to activate the code I get "600 - Oops something went wrong, please try again." Who knows what I have to do???
Newbie
1052 Views
2 replies
1 likes
i am trying to sign up for the student offer instead it sign me up for the regular premium
i am trying to sign up for the student offer instead it sign me up for the regular premium
Not applicable
327 Views
1 replies
0 likes
Can't figure it out!I don't use Spotify.Why am I getting billed???
Can't figure it out! I don't use Spotify. Why am I getting billed???
Not applicable
535 Views
4 replies
0 likes
I have spotify premium for students + hulu. It has been under a year since I have had spotify premium, so the fine print that spotify reserves the right to change my price from $4.99 to $9.99 shouldn't apply. It changed my charges to $9.99 instead of...
I have spotify premium for students + hulu. It has been under a year since I have had spotify premium, so the fine print that spotify reserves the right to change my price from $4.99 to $9.99 shouldn...
197 Views
0 replies
0 likes
Buenas tardes, resulta que tengo un problema para realizar el pago de mi suscripcion premium. yo tenia un medio de pago inscrito y este ha sido rechazado. he ingresado otras dos tarjetas de credito y una tarjeta debito intentando cambiar la forma de ...
Buenas tardes, resulta que tengo un problema para realizar el pago de mi suscripcion premium. yo tenia un medio de pago inscrito y este ha sido rechazado. he ingresado otras dos tarjetas de credito y...
Newbie
404 Views
1 replies
0 likes
I need help tried all the things to cancel but no joy i dont want premium please can someone help its frustrating me.
I need help tried all the things to cancel but no joy i dont want premium please can someone help its frustrating me.
Community Legend
511 Views
1 replies
0 likes
I have cancelled my spotify premium and it shows that I have spotify free, but money was still taken out of my card. I have called the bank and they have told me that I did cancel it, but that I did not cancel the automatic payment which is an option...
I have cancelled my spotify premium and it shows that I have spotify free, but money was still taken out of my card. I have called the bank and they have told me that I did cancel it, but that I did ...
Community Legend
575 Views
1 replies
0 likes
Hi everybody i have a question i payed twice this month my suscription i d to know if next month i should to pay again
Hi everybody i have a question i payed twice this month my suscription i d to know if next month i should to pay again
Community Legend
385 Views
1 replies
0 likes
Hola quiero pagar spotify con tarjerta debito pero sale como si hubiera un erros, como puedo pagar spotify con tarjeta debito? SOS
Hola quiero pagar spotify con tarjerta debito pero sale como si hubiera un erros, como puedo pagar spotify con tarjeta debito? SOS
301 Views
0 replies
0 likes
I have been a premium family subscription to Spotify based in Australia for some time now. I got a new credit card and trying to update the details but it will not accept my details. I travel a lot outside of Australia and wondering if there is an is...
I have been a premium family subscription to Spotify based in Australia for some time now. I got a new credit card and trying to update the details but it will not accept my details. I travel a lot o...
174 Views
0 replies
0 likes
fiz uma assinatura de R$16,90 e veio me cobrando R$198,90 quero cancelamento e reembolso
fiz uma assinatura de R$16,90 e veio me cobrando R$198,90 quero cancelamento e reembolso
154 Views
0 replies
1 likes
Guys, i hope someone will help me here, day before yesterday i made an account here in spotify, and ofcourse since i am a new user, just like u, i got 7 days free trial, then i started downloading music so that i can play it even im offline, but what...
Guys, i hope someone will help me here, day before yesterday i made an account here in spotify, and ofcourse since i am a new user, just like u, i got 7 days free trial, then i started downloading mu...
Community Legend
249 Views
1 replies
0 likes
Boa noite, há 24 horas efetuei o pagamento da minha assinatura premium, por via boleto bancário, porém minha conta continua pausada, como se não tivesse sido paga. Segue o anexo do comprovante de pagamento.
Boa noite, há 24 horas efetuei o pagamento da minha assinatura premium, por via boleto bancário, porém minha conta continua pausada, como se não tivesse sido paga. Segue o anexo do comprovante de pag...
Spotify Star
1005 Views
3 replies
0 likes
Hi!I have a student premium account but now I was added to the family premium (and I have accepted the invitation). Is there anything I have to do to cancel the student premium order or will it be cancelled automatically?
Hi! I have a student premium account but now I was added to the family premium (and I have accepted the invitation). Is there anything I have to do to cancel the student premium order or will it...
Spotify Star
399 Views
1 replies
0 likes
En mi estado de cuenta de la tarjeta, aparece dos veces el pago del mes.
En mi estado de cuenta de la tarjeta, aparece dos veces el pago del mes.
Newbie
525 Views
1 replies
0 likes
Hibought a month with Paysafecard but didnt see the Free Premium month.I just got one month. But they said i get one Month free and than my real premium month is beginning.Now i have just one ... Can someone help me ?P.S Sorry for my bad English
Hi bought a month with Paysafecard but didnt see the Free Premium month. I just got one month. But they said i get one Month free and than my real premium month is beginning. Now i have just one ....
Spotify Star
314 Views
1 replies
0 likes
Hey, I just realized that I'm paying $10.69 for unknow account for more than 1 year now. I had one premium account, but paid with a creditcard. I also stopped premium service last month, it isn't even activated. I really want to know what's going on....
Hey, I just realized that I'm paying $10.69 for unknow account for more than 1 year now. I had one premium account, but paid with a creditcard. I also stopped premium service last month, it isn't eve...
Spotify Star
260 Views
1 replies
0 likes
I cancelled my Premium subsription during last month and it was supposed to return to Free today. But when logging in today the Premium subscription is still there and it has tried to charge my credit card. "Luckily" the card has expired and the paym...
I cancelled my Premium subsription during last month and it was supposed to return to Free today. But when logging in today the Premium subscription is still there and it has tried to charge my credi...
Spotify Star
256 Views
1 replies
0 likes
Guys I’m having trouble, I paid for Premium within the last week for a one time payment for the whole year for $120 and yet all of the sudden my subscription is on free instead of premium.
Guys I’m having trouble, I paid for Premium within the last week for a one time payment for the whole year for $120 and yet all of the sudden my subscription is on free instead of premium.
Newbie
406 Views
2 replies
0 likes
I recently started distributing my music on spotify. When I searched for it, I saw that someone also has my artist name but is inactive, but the song is catalogued as his. How can I fix this?
I recently started distributing my music on spotify. When I searched for it, I saw that someone also has my artist name but is inactive, but the song is catalogued as his. How can I fix this?
Spotify Star
348 Views
1 replies
0 likes
