Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 129408 Views
- 87 replies
- 10 likes
- 129408 Views
- 87 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 15431 Views
- 27 replies
- 3 likes
- 15431 Views
- 27 replies
- 3 likes
Superuser Contribution Het samenvoegen van Playlists?
Hallo, Mijn vriendin en ik gebruiken hetzelfde Spotify account. Met als gevolg dat haar muziek en mijn muziek door elkaar staan. Nu leek het mij wel handig om 2 mapjes te hebben, maar daarin onze eigen muziek. Tot op heden is het mij niet gelukt om d...
- Hallo, Mijn vriendin en ik gebruiken hetzelfde Spotify account. Met als gevolg dat haar muziek en mijn muziek door elkaar staan. Nu leek het mij wel handig om 2 mapjes te hebben, maar daarin...
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- Roadie
- 3869 Views
- 1 replies
- 0 likes
- 3869 Views
- 1 replies
- 0 likes
Superuser Contribution OSZUKUJECIE
Pomocy wzialem premium na miesiac za darmo teraz zjadlo mi 20 zl z konta a nie moge anulowac premium na stronie nie mam opcji anuluj subskrypcje gdy w chodze w zakladke subskrypcje to moge wybrac ponownie podanie numeru konta itp co mam zrobic
- Pomocy wzialem premium na miesiac za darmo teraz zjadlo mi 20 zl z konta a nie moge anulowac premium na stronie nie mam opcji anuluj subskrypcje gdy w chodze w zakladke subskrypcje to moge wybrac pon...
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- Roadie
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Pago de mensualidad
He tenido un problema con mi tarjeta que uso para el pago de la suscripcion mensual de spotify familia porque se bloqueo las comprar por internet por ende no hacia el pago de la suscripcion, pero ya lo solucione y quiero actualizar el metodo de pago ...
- He tenido un problema con mi tarjeta que uso para el pago de la suscripcion mensual de spotify familia porque se bloqueo las comprar por internet por ende no hacia el pago de la suscripcion, pero ya ...
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- 217 Views
- 0 replies
- 0 likes
- 217 Views
- 0 replies
- 0 likes
JIM mobile - Spotify option
Dear,Via my mobile provider (JIM mobile ; Belgium), I acquired the Spotify Premium account. Since I'm paying for Spotify and since my account shifted to a "free account" for 2 days now, I contacted JIM mobile. They claim it is a general issue with Sp...
- Dear, Via my mobile provider (JIM mobile ; Belgium), I acquired the Spotify Premium account. Since I'm paying for Spotify and since my account shifted to a "free account" for 2 days now, I contacted...
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- Casual Listener
- 337 Views
- 2 replies
- 0 likes
- 337 Views
- 2 replies
- 0 likes
Subscription
Why I get charge for 9.99 I unsubscribe my subscription 2 months ago. I need a refund .
- Why I get charge for 9.99 I unsubscribe my subscription 2 months ago. I need a refund .
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- Gig Goer
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
The automatic payments do not work. My kids are getting annoyed.
We have a premium family, but it is not working out. It stops after a month because the automatic payments do not work. So what is the suggestion here, give up and go to another provider or is there a way to get some help ? I will give it a few days ...
- We have a premium family, but it is not working out. It stops after a month because the automatic payments do not work. So what is the suggestion here, give up and go to another provider or ...
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- 106 Views
- 0 replies
- 0 likes
- 106 Views
- 0 replies
- 0 likes
Superuser Contribution Cobro indebido de Spotify
Tengo Spotify free y me estan cobrando el Spotify premium. Como resuelvo el problema?
- Tengo Spotify free y me estan cobrando el Spotify premium. Como resuelvo el problema?
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- Newbie
- 220 Views
- 2 replies
- 0 likes
- 220 Views
- 2 replies
- 0 likes
7 days free trial
Hi guys I'm not able to get the 7 days free trial on Spotify Android. I want to see if buying premium is worth it. I am sure I have never had it before
- Hi guys I'm not able to get the 7 days free trial on Spotify Android. I want to see if buying premium is worth it. I am sure I have never had it before
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- Regular
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Randomly Downgraded?
Hi there I just got downgraded from premium to free without any notice and I did not cancel. Any ideas?
- Hi there I just got downgraded from premium to free without any notice and I did not cancel. Any ideas?
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- Not applicable
- 549 Views
- 2 replies
- 0 likes
- 549 Views
- 2 replies
- 0 likes
Solved!! Student discount
I am currently enrolled in an eligible university but I am 17y/o. Does that mean I am not eligible for the student discount?
- I am currently enrolled in an eligible university but I am 17y/o. Does that mean I am not eligible for the student discount?
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- Spotify Star
- 262 Views
- 1 replies
- 0 likes
- 262 Views
- 1 replies
- 0 likes
Solved!! Canceling subscription
I have been trying to cancel my subscription for months now!!! Trying to reach a representative to help me do this seems impossible. I don't want Spotify anymore and I am still getting charged. Nor does my app or website allow me to cancel. I think i...
- I have been trying to cancel my subscription for months now!!! Trying to reach a representative to help me do this seems impossible. I don't want Spotify anymore and I am still getting charged. Nor d...
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- Community Legend
- 310 Views
- 1 replies
- 0 likes
- 310 Views
- 1 replies
- 0 likes
It Won't Update Payment Info
Hi there--I recently got a new bank card, so the one on file with Spotify needs updated. Trouble is that it won't let me update it with any card. I keep getting an error message. Resolutions? Thanks!
- Hi there-- I recently got a new bank card, so the one on file with Spotify needs updated. Trouble is that it won't let me update it with any card. I keep getting an error message. Resolutions? &nbs...
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- Community Legend
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
I have tried to cancel twice and not getting email for final step
I have tried now for two months to cancel my subscription and not getting the email in my main email or spam folder. Please help
- I have tried now for two months to cancel my subscription and not getting the email in my main email or spam folder. Please help
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- Community Legend
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
Superuser Contribution Cancel subscription
I have cancelled my subscription and I'm still getting charged for premium and it's happened four times. I have never purchased music or had add free.I've tried to cancel and change my payment details but I can't see the Cancel button or change payme...
- I have cancelled my subscription and I'm still getting charged for premium and it's happened four times. I have never purchased music or had add free. I've tried to cancel and change my payment deta...
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- Roadie
- 413 Views
- 2 replies
- 0 likes
- 413 Views
- 2 replies
- 0 likes
Superuser Contribution Charged twice per month
This month my account has been charged twice. I have a student account and have been charged the 5 pound discount price and then again for the full 10 pounds. What should I do to get my money back?
- This month my account has been charged twice. I have a student account and have been charged the 5 pound discount price and then again for the full 10 pounds. What should I do to get my money back?
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- Roadie
- 212 Views
- 2 replies
- 0 likes
- 212 Views
- 2 replies
- 0 likes
Superuser Contribution I was charged twice this month? I would like a refund.
I was charged the first time this month on September 12th and then I was charged again today on the 22nd. Both were for 9.99. If this is how you do business I don't want any part of it. I would like a refund of the 9.99.
- I was charged the first time this month on September 12th and then I was charged again today on the 22nd. Both were for 9.99. If this is how you do business I don't want any part of it. I would like ...
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- Roadie
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
Superuser Contribution Two accounts - two billings per month - trying to cancel one
I set one account up under moalbers and one under moalbers@yahoo.com. I am being billed twice - and actually only want the family premium account billing. How do I cancel the other one that is $10.72 per month? I just now noticed I've been being doub...
- I set one account up under moalbers and one under moalbers@yahoo.com. I am being billed twice - and actually only want the family premium account billing. How do I cancel the other one th...
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- Roadie
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
Superuser Contribution Charged premium when trial
I just created my account today. So i decided with a couple of friends to have familiar premium, so I entered my card info. I checked I was charged a month even they said there is one month trial free, i need your help, thank!!
- I just created my account today. So i decided with a couple of friends to have familiar premium, so I entered my card info. I checked I was charged a month even they said there is one month trial fre...
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- Roadie
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
Superuser Contribution Charged twice per month
I logged in today with the wrong account so I paid a new abo. After that i realised that i had logged in with the wrong account. So I paid twice for the moment. I will not pay twice for using spotify!I would like to chancel one abo on one account.
- I logged in today with the wrong account so I paid a new abo. After that i realised that i had logged in with the wrong account. So I paid twice for the moment. I will not pay twice for using spotify...
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- Roadie
- 153 Views
- 1 replies
- 0 likes
- 153 Views
- 1 replies
- 0 likes
Refund for unauthorised paymenter for premium?
Got charged for a months premium when I didn't want it and I know they needed my permis sion because if that's the case that I approved anything they would have charged me yesterday is there any way I can get a refund or do I have to deal with this p...
- Got charged for a months premium when I didn't want it and I know they needed my permis sion because if that's the case that I approved anything they would have charged me yesterday is there any way ...
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- Not applicable
- 282 Views
- 1 replies
- 0 likes
- 282 Views
- 1 replies
- 0 likes