Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 109758 Views
- 70 replies
- 9 likes
- 109758 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Casual Listener
- 13419 Views
- 26 replies
- 2 likes
- 13419 Views
- 26 replies
- 2 likes
Bunch of pussies
These cowards don't have a phone number to call. Great service **bleep**bag owners
- These cowards don't have a phone number to call. Great service **bleep**bag owners
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- Roadie
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Can't update my payment information for the last few days
This is the message I get. "Right now we're doing some system maintenance, so you are not able to manage your subscription or update your payment details. Please check back a little later or contact customer support."
- This is the message I get. "Right now we're doing some system maintenance, so you are not able to manage your subscription or update your payment details. Please check back a little later o...
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- Newbie
- 335 Views
- 3 replies
- 0 likes
- 335 Views
- 3 replies
- 0 likes
Charged multiple times for student discount
I was charged multiple times and I never received the student discount.
- I was charged multiple times and I never received the student discount.
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- Spotify Star
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
Credit Card
Hi I would like to know if with my Diners credit card from davivienda I could subscribe to the familiar plan of Spotify premium in Colombia
- Hi I would like to know if with my Diners credit card from davivienda I could subscribe to the familiar plan of Spotify premium in Colombia
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- Newbie
- 203 Views
- 1 replies
- 1 likes
- 203 Views
- 1 replies
- 1 likes
Updating Payment info with family membership
When I opened spotify today a message came up indicating I need to update my payment information, as shown in attachment 1. When I click the update payment button it brings me to a screen where I can update my payment info but appears to be signing u...
- When I opened spotify today a message came up indicating I need to update my payment information, as shown in attachment 1. When I click the update payment button it brings me to a screen where I can...
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- Newbie
- 328 Views
- 2 replies
- 0 likes
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Paymentupdating
- 328 Views
- 2 replies
- 0 likes
Reclamo doble cobro
Buenas tardes. En el mes de mayo se me ha contado 2 veces mi suscripción premium; pensé que esto se reivindicaria al no cobrarme en el mes de junio pero no ha sido así. Quisiera saber con quién debería comunicarme para coordinar el reembolso.
- Buenas tardes. En el mes de mayo se me ha contado 2 veces mi suscripción premium; pensé que esto se reivindicaria al no cobrarme en el mes de junio pero no ha sido así. Quisiera saber con quién deber...
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- Spotify Star
- 1252 Views
- 5 replies
- 0 likes
- 1252 Views
- 5 replies
- 0 likes
Spotify does not accpet my creditcard anymore
Spotify does not accpet my creditcard anymore. I have called my bank but they are not the cause of the problem, everything is fine for the bank. I have already use spotify premium with this card but I forgot to put some money for one month in it and ...
- Spotify does not accpet my creditcard anymore. I have called my bank but they are not the cause of the problem, everything is fine for the bank. I have already use spotify premium with this card...
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- Newbie
- 202 Views
- 2 replies
- 0 likes
- 202 Views
- 2 replies
- 0 likes
Will i get refund back ??
I cancelled my premium account on the same day as of my billing date but only after it got billed. I don't find a contact number for talking to the customer care. Can I get a refund of $9.99 for cancelling the subscription??
- I cancelled my premium account on the same day as of my billing date but only after it got billed. I don't find a contact number for talking to the customer care. Can I get a refund of $9.99 for canc...
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- Spotify Star
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
Subscription Not Working After Trouble Shooting.
The day before my premium payment went through I had to cancel my debt card due to fraudulent charges and I got a new one. Then I was alerted that my payment for Spotify didnt go through via iTunes. I promptly changed my payment info and it went thro...
- The day before my premium payment went through I had to cancel my debt card due to fraudulent charges and I got a new one. Then I was alerted that my payment for Spotify didnt go through via iTunes. ...
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- Spotify Star
- 281 Views
- 5 replies
- 0 likes
- 281 Views
- 5 replies
- 0 likes
Lost Premium, lost playlists?
HiI am having some financial issues right now and I am unable to pay Premium for one month, so I am planning to recover Premium next month, however I am concerned about my playlists, are they going to disappear once I lost my Premium account? Am I go...
- Hi I am having some financial issues right now and I am unable to pay Premium for one month, so I am planning to recover Premium next month, however I am concerned about my playlists, are they going...
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- Newbie
- 168 Views
- 2 replies
- 0 likes
- 168 Views
- 2 replies
- 0 likes
Hey
HelloI use spotify for a long time. But now i have problem with my credit card . I want use free for one month until my card improves. Is that possible? Thank you merhaba ben uzun zamandır spotify kullanıcısıyımkredi kartımda bi sıkıntı olduğu için 1...
- Hello I use spotify for a long time. But now i have problem with my credit card . I want use free for one month until my card improves. Is that possible? Thank you merhaba ben uzun zam...
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- Roadie
- 126 Views
- 1 replies
- 0 likes
- 126 Views
- 1 replies
- 0 likes
log in issues
hi,firstly I'd like to start by saying this is a ridiculous way of recieving help as I'm having to rewrite this message using my brothers spotify account as my issue is regarding logging in to my account, yet you have to log in to even be able to rec...
- hi, firstly I'd like to start by saying this is a ridiculous way of recieving help as I'm having to rewrite this message using my brothers spotify account as my issue is regarding logging in to...
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- Roadie
- 481 Views
- 1 replies
- 0 likes
- 481 Views
- 1 replies
- 0 likes
Unable to Update Payment Info
Hello, I recently had to order a new credit and my Spotify bill tried to charge 2x on the credit card on file that has been deactivated. I have tried to login to my Spotify account to update my account with many different methods and I am continue to...
- Hello, I recently had to order a new credit and my Spotify bill tried to charge 2x on the credit card on file that has been deactivated. I have tried to login to my Spoti...
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- Roadie
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
Solved!! Payment with a card from a country where spotify is not available yet
Hi, I live in Argentina but my credit card is Russian. Is there absolutely no way for me to buy a spotify premium subscription here since Spotify is not available in Russia? Thank you.
- Hi, I live in Argentina but my credit card is Russian. Is there absolutely no way for me to buy a spotify premium subscription here since Spotify is not available in Russia? Thank you.
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- Roadie
- 1358 Views
- 1 replies
- 0 likes
- 1358 Views
- 1 replies
- 0 likes
Solved!! Would I be able to cancel my premium temporarily and still have my playlists when I return?
Would I be able to cancel my premium temporarily and still have my when I return?
- Would I be able to cancel my premium temporarily and still have my when I return?
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- Roadie
- 267 Views
- 1 replies
- 0 likes
- 267 Views
- 1 replies
- 0 likes
Updating Country after changing from Premium to Family
I followed the instructions that Spotify gives to update the country I'm living in now and there is not an option for "Actualizar Datos" in the tab "Suscrición". Where can I actually update the country? Thank you! Gracias!
- I followed the instructions that Spotify gives to update the country I'm living in now and there is not an option for "Actualizar Datos" in the tab "Suscrición". Where can I actually update the count...
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- Roadie
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes
Payment failed.
I'm having a problem getting to Premium. When I enter the credit card information, this is coming on: Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.I hav...
- I'm having a problem getting to Premium. When I enter the credit card information, this is coming on: Oops, seems your card or payment provider is having a bad day. Don't worry, no money has ...
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- Community Legend
- 435 Views
- 1 replies
- 0 likes
- 435 Views
- 1 replies
- 0 likes
Lets try this again
2 months family premium paid by direct debit and now I get an email saying it's not working.This could be because: a) something wrong with your bank.2 payments have been taken by you already and all my other DDs are fine.b) cards may have expiredNope...
- 2 months family premium paid by direct debit and now I get an email saying it's not working. This could be because: a) something wrong with your bank. 2 payments have been taken by you alrea...
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- Roadie
- 153 Views
- 1 replies
- 0 likes
- 153 Views
- 1 replies
- 0 likes
Premium Family account
Hi, 4 month ago i started spotify premium with the 0,99€ offer. Then i decided to upgraded spotify permanently using spotify premium. A month after i discoverd that i paid 14,99€ for spotify family that i did not ask for, furthermore i discovered tha...
- Hi, 4 month ago i started spotify premium with the 0,99€ offer. Then i decided to upgraded spotify permanently using spotify premium. A month after i discoverd that i paid 14,99€ for spotify...
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- Spotify Star
- 352 Views
- 1 replies
- 0 likes
- 352 Views
- 1 replies
- 0 likes
Someone else is using my premium memberships
I'm the only one knowing my Spotify log in details, but I have notice a complete stranger is now logged in and adding playlists when listening on my phone.
- I'm the only one knowing my Spotify log in details, but I have notice a complete stranger is now logged in and adding playlists when listening on my phone.
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- Community Legend
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes