Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 122107 Views
- 79 replies
- 10 likes
- 122107 Views
- 79 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14554 Views
- 27 replies
- 2 likes
- 14554 Views
- 27 replies
- 2 likes
A travellers plan to simplify the payment options as you travel the world.
Everywhere you travel, you must redo your payment method according to the currency and money worth. Huge pain for the backpacking community. Also so sad when in a country that doesn't offer Spotify. Do a set travellers plan that at least allows you t...
- Everywhere you travel, you must redo your payment method according to the currency and money worth. Huge pain for the backpacking community. Also so sad when in a country that doesn't offer Spotify. ...
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- Roadie
- 112 Views
- 1 replies
- 0 likes
- 112 Views
- 1 replies
- 0 likes
Spotify Premium Stopped Working
I have two free years of Spotify premium with my rogers phone plan and all of a sudden my premium stopped working this morning. I have 9 or 10 months left on my subscription and have never had any problems until now. Need this fixed ASAP
- I have two free years of Spotify premium with my rogers phone plan and all of a sudden my premium stopped working this morning. I have 9 or 10 months left on my subscription and have never had ...
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- Casual Listener
- 235 Views
- 3 replies
- 0 likes
- 235 Views
- 3 replies
- 0 likes
Taiwan Student Discount
Hello! I'm a UC student studying abroad in Taiwan. Is it possible to subscribe with the student offer that I usually have back home? I sometimes start and stop my Spotify premium account depending on how much I use it. I'd like to have my tunes with ...
- Hello! I'm a UC student studying abroad in Taiwan. Is it possible to subscribe with the student offer that I usually have back home? I sometimes start and stop my Spotify premium account depending on...
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- 463 Views
- 0 replies
- 1 likes
- 463 Views
- 0 replies
- 1 likes
Subscription Confusion
So I decieded I wanted to get Spotify premium and I went to the website to sign up and started filling out everything. I am currently a student so after I filled out my payment option it took me to the screen to fill out my name and school, but it wo...
- So I decieded I wanted to get Spotify premium and I went to the website to sign up and started filling out everything. I am currently a student so after I filled out my payment option it took me to t...
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- Casual Listener
- 166 Views
- 2 replies
- 0 likes
- 166 Views
- 2 replies
- 0 likes
Familie account
Hallo ik heb vorige week een familie account aangemaakt alleen als ik iedereen een mail stuur en hun klikken erop dan zegt ie dat de gebruikersnaam en wachtwoord niet goed zijn zijn nu al een week bezig en het lukt niet om iedereen aan te melden hoe ...
- Hallo ik heb vorige week een familie account aangemaakt alleen als ik iedereen een mail stuur en hun klikken erop dan zegt ie dat de gebruikersnaam en wachtwoord niet goed zijn zijn nu al een week be...
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- 137 Views
- 0 replies
- 0 likes
- 137 Views
- 0 replies
- 0 likes
Superuser Contribution HELP
I don't have premium and Spotify took out of my bank account twice for it and it doesn't even show up on my account, who can I contact so I can figure my account out, thank you
- I don't have premium and Spotify took out of my bank account twice for it and it doesn't even show up on my account, who can I contact so I can figure my account out, thank you
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- Spotify
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
I cant get my premium spotify account!
Hi. I suscribed for an a premium account but i have to cancelled cause i forgot what was the user password of that account. So i send an email with de cancellation form to spotify. Then they have cancelled my suscription. Now i want to get the premiu...
- Hi. I suscribed for an a premium account but i have to cancelled cause i forgot what was the user password of that account. So i send an email with de cancellation form to spotify. Then they have can...
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- Roadie
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Solved!! quit the premium abo
When I quit my premium abo, is my account then automatically offline? So I can still use my playlists and my followers will stay at my account. Or schould I make a new account and broadcast my playlists and followers to the new one? Does it work?
- When I quit my premium abo, is my account then automatically offline? So I can still use my playlists and my followers will stay at my account. Or schould I make a new account and broadcast my playli...
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- Casual Listener
- 305 Views
- 2 replies
- 0 likes
- 305 Views
- 2 replies
- 0 likes
Charged and still on free
Ok so I put my debit card in for the student account but I thought it mean high school and college students so when I put my high school it wasn't listed and thats when I figured out it was only for colleges and you guys still charged me the $4.99 SO...
- Ok so I put my debit card in for the student account but I thought it mean high school and college students so when I put my high school it wasn't listed and thats when I figured out it was only for ...
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- Spotify Star
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
Spotify deducted my account without getting Premium
I entered my card details to subscribe for Premium for Students. Then the page said that I should verify that I'm a student first and that they have not charged me yet but my provider notified me that Spotify has taken ₱65 from my account. I pushed t...
- I entered my card details to subscribe for Premium for Students. Then the page said that I should verify that I'm a student first and that they have not charged me yet but my provider notified me tha...
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- Spotify Star
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Why Spotify retained my balance?
I did not complete the subscription and now Spotify retained the balance of The subscription that I did not, I just put my card but did not finish the order, how do I recover my retained balance?
- I did not complete the subscription and now Spotify retained the balance of The subscription that I did not, I just put my card but did not finish the order, how do I recover my retained balance?
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- Roadie
- 138 Views
- 1 replies
- 0 likes
- 138 Views
- 1 replies
- 0 likes
Price
Being charged 10 a month when I'm a student. tried to change subscription and wanted me to pay the 5 dollars after i just paid the 10??? why am i being charged 10? 10 isn't even a payment option? so confused
- Being charged 10 a month when I'm a student. tried to change subscription and wanted me to pay the 5 dollars after i just paid the 10??? why am i being charged 10? 10 isn't even a payment option? so ...
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- Roadie
- 137 Views
- 1 replies
- 0 likes
- 137 Views
- 1 replies
- 0 likes
Change of nationality
Hi all,I have recently moved to Canada from the UK, which means I had to open a new bank account and get a new credit card.I have been trying to update my profile to use the Canadian credit card for the past 2 days, without success.When I change hte ...
- Hi all, I have recently moved to Canada from the UK, which means I had to open a new bank account and get a new credit card. I have been trying to update my profile to use the Canadian credit card ...
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- Roadie
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Went to cancel my subscription and build a day early so now I have to pay for the entire
One they gave my bank an advertisement telephone number when I called my bank to ask why I had a charge on my account to my subscription ends on the 12th today's the 11th I want to go cancel it for the following month and they already took out the mo...
- One they gave my bank an advertisement telephone number when I called my bank to ask why I had a charge on my account to my subscription ends on the 12th today's the 11th I want to go cancel it for t...
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- Roadie
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
Spotify Family
Hei,I tried once to have spotify family but then since I have some problem with my account (it doesn't connect to facebook etc), the s.f. shuted down. But I'm still paying 149 kr per month!When I look at my account overview i have spotify Free. I don...
- Hei, I tried once to have spotify family but then since I have some problem with my account (it doesn't connect to facebook etc), the s.f. shuted down. But I'm still paying 149 kr per month! When I...
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- Roadie
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
I can't upgrade to premium
I wanted to buy premium but i accidently canceled the payment when i supposed to enter a code and now it won't let me use my card to buy premium. I don't know how i got charged (i assume i got charged) even though i didn't recieve the code which is a...
- I wanted to buy premium but i accidently canceled the payment when i supposed to enter a code and now it won't let me use my card to buy premium. I don't know how i got charged (i assume i got charge...
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- Roadie
- 132 Views
- 1 replies
- 0 likes
- 132 Views
- 1 replies
- 0 likes
Family account paid but I get a free account
I paid for my family account but I get a free account since today. What's wrong?
- I paid for my family account but I get a free account since today. What's wrong?
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- Roadie
- 124 Views
- 1 replies
- 0 likes
- 124 Views
- 1 replies
- 0 likes
Charged three time in one month
I have been charged three payments of €9.00 in one month. I tried to cancel the direct debit as I no longer need to use the service. Can you advise how this has happened and please cancel.
- I have been charged three payments of €9.00 in one month. I tried to cancel the direct debit as I no longer need to use the service. Can you advise how this has happened and pl...
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- Roadie
- 113 Views
- 1 replies
- 0 likes
- 113 Views
- 1 replies
- 0 likes
Cancel a premium account
Hello I was charged £9.99 after a free account subscription. I had taken a free account for £1 for a month for premium and do not want to switch to a premium account. The premium account was charged automatically without a notice and I don't want to ...
- Hello I was charged £9.99 after a free account subscription. I had taken a free account for £1 for a month for premium and do not want to switch to a premium account. The premium account was c...
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- Roadie
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
Student discount confusion
I already have a premium membership, but I want to change it to a the student discount but it's telling me I need to pay $5 when I have already paid my $10 regular subscription this month. What do I do?Also do I have to sign it up through my school e...
- I already have a premium membership, but I want to change it to a the student discount but it's telling me I need to pay $5 when I have already paid my $10 regular subscription this month. What do I ...
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- Roadie
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes