Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Need help on this,it shows on my account that i was charge 5.29, but I have not received any privilege
My grandmother has been paying for my sister's premium account. My sister died 2 months ago and my grandmother has not been able to cancel her payments. How does she do this? We can't access my sister's account, as we don't know her user name and pas...
NO OPTION TO CONTINUE FREE--ONLY PREMIUM TRIAL OFFER VISIBLE--ALL PLAYLISTS GONE--HELP! WHAT'S AN F'ING VALUE FOR A FIELD?
: I already paid for premium and this website confirmed i am subscribed to premium but my spotify app is still on free subscription. I can't choose my own music.
Yesterday the 31st March was renewal date but I was too busy and forgot to cancel. I was thus charged $9.99. It is 1st April today, if I cancel, will I be given a - Full refund- Partial refund (90+ % based on date)- No refund ??
Mi ero completamente dimenticato di un account premium tra i tanti che avevo e oggi scopro che mi hanno tolto 10 euro dalla carta...Posso riaverli indietro visto che ho annullato?
I and my brothers signed the Family Plan in February, so early in March came the bill and we paid, but started to make a mistake in our accounts, an error that said "we could not confirm that you live in the same address as the owner "and none of us ...
I am with premium membership now and the last charge for my premium membership was 2 days ago, now want to switch over to family plan. If I subcribed a family plan today, then when will I be charged for family plan? and when can I start adding family...
I just renewed my Spotify premium, yet I don't get my full month? Just renewed yesterday(3/31) And my Expiration date is 4/21. Explain/Help?Edit: It says my renew date is 4/21. Does that mean it expires 4/21 or It makes a payment on 4/21?
I put in the expiration month and year correctly but the red bar keeps popping up saying to put in the expiration month over and over when trying to pay for premium
Hey, I was having problems with my automatic payment using iTunes cuz I changed the credit information, but then I updated the information and decided to pay using PayPal, the problem is that now they also charged me the automatic pay on iTunes, what...
Bonjour À la suite d'une offre d'essai de 3 mois à 0,99cts, j'ai envoyé une résiliation d'abonnement dès le 2ème mois, le 27 février. Spotify n'en a pas tenu compte et m'a débité ce mois ci de 9,99 €. Je n'utilise pas assez ce service pour payer cett...
I've bought Premium before when they have the pay $10.99 for three months deal, and it had accepted my credit cards before. But as I've tried to pay now for regular service, it says my credit card is from a none spotify country, even though I've used...
Hi, I attempted to cancel my premium but it renewed the day before i did. I have now joined a family account and have therefore been charged twice for this months subscription. Can you please refund me the charge made on my card.
I've been overseas for over a months for studying, and I've been neglecting my spotify premium subscription before. Just a week ago my premium has ended and I've been blocked from spotify. Does purchasing spotify premium overseas will enable me to us...
Hello.I signed up to a three month premium trail at 99c. This didn't work (kept putting me back to free standard version) and now that the 3 months is over. My bank account is being charged a monthly service free. How to I get my money back for a ser...
Me da error en la fecha de caducidad,pero esta bien y no me deja pagar..repeti la operacion siete veces y sigue igual
estimados, favor ayuda, tengo plan familiar pero hay 2 cuentas que no pueden volver a subcirbirse al plan familiar? que pasa con esto dura mucho o nunca mas podran permanecer a mi plan ?
Lo que os decía,que el mes pasado se me cobró dos veces la suscripción y este mes que en teoría no me lo tendríais que haber cobrado pero no ha sido asi,me gustaría que me solucionarais el tema,muchas gracias