Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62484 Views
- 43 replies
- 3 likes
- 62484 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8090 Views
- 23 replies
- 2 likes
- 8090 Views
- 23 replies
- 2 likes
Trouble with gift code
Hi to everyone! I'm in a desperate quest for help, as my Spotify account, connected to Facebook, doesn't work anymore. My parents gave me a gift card which I used on my Facebook account to benefit of the Premium service. Now, since the Facebook accou...
- Hi to everyone! I'm in a desperate quest for help, as my Spotify account, connected to Facebook, doesn't work anymore. My parents gave me a gift card which I used on my Facebook account to benef...
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- 94 Views
- 0 replies
- 0 likes
- 94 Views
- 0 replies
- 0 likes
Premium for Family
My husband signed up on May 10th for Premium for Family. His Paypal was charged. He was listening to Spotify on Friday. He just went to use it, and his account is gone. Spotify is saying his login doesn't exist and my son and I are back to the Free p...
- My husband signed up on May 10th for Premium for Family. His Paypal was charged. He was listening to Spotify on Friday. He just went to use it, and his account is gone. Spotify is s...
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- Community Legend
- 134 Views
- 1 replies
- 0 likes
- 134 Views
- 1 replies
- 0 likes
Spotify payment failure
I was charged 4.99 premium to my debit card when i tried to upgrade to premium ..but none of the features are working. It's still on Free Spotify
- I was charged 4.99 premium to my debit card when i tried to upgrade to premium ..but none of the features are working. It's still on Free Spotify
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- Newbie
- 322 Views
- 6 replies
- 0 likes
- 322 Views
- 6 replies
- 0 likes
Sacaron a mi familia del Plan Familiar
Estoy pagando a ustedes el Plan Familiar con el objetivo de que mi esposa, mis hijos y yo (QUIENES VIVIMOS EN LA MISMA CASA) tengamos acceso a la música que nos gusta, y ustedes simplemente cancelan la suscripción de todos sin ninguna opción de soluc...
- Estoy pagando a ustedes el Plan Familiar con el objetivo de que mi esposa, mis hijos y yo (QUIENES VIVIMOS EN LA MISMA CASA) tengamos acceso a la música que nos gusta, y ustedes simplemente canc...
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- Casual Listener
- 356 Views
- 2 replies
- 2 likes
- 356 Views
- 2 replies
- 2 likes
Problemas con cuenta familiar Premium. Jorge
Hola tengo cuenta familiar Premium, pero solo he podido agregar familiares porque a los demás les pide autentificar dirección para q sea plan familiar y meto mi dirección pero dice q no es válidaCon qué dirección tiene q coincidir ?
- Hola tengo cuenta familiar Premium, pero solo he podido agregar familiares porque a los demás les pide autentificar dirección para q sea plan familiar y meto mi dirección pero dice q no es válida Co...
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- Casual Listener
- 437 Views
- 4 replies
- 0 likes
- 437 Views
- 4 replies
- 0 likes
Why don't my 3 month premuim for 9 danish crowns work?
There was a offer, where you can get 3 months premium for 9 danish crowns, but when i check my account, my premuim stop one month later. I Can also se on my bank account,that they have taking 99 danish crowns. Some one who can help my, or know have i...
- There was a offer, where you can get 3 months premium for 9 danish crowns, but when i check my account, my premuim stop one month later. I Can also se on my bank account,that they have taking 99 dani...
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- 125 Views
- 0 replies
- 0 likes
- 125 Views
- 0 replies
- 0 likes
ÖDEMEYİ ALDILAR HALA FREE GÖZÜKÜYORUM
ödemeyi yapmama rağmen hala gözükmüyor
- ödemeyi yapmama rağmen hala gözükmüyor
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- 119 Views
- 0 replies
- 0 likes
- 119 Views
- 0 replies
- 0 likes
Can not pay!!!!
Hi, I have been a premium member for some time and suddenly I can not pay with any credit card. Neither visa nor Amex. Can Any one tell me if I have a problem with my account. When I try to pay the system tells me m bank is having a bad day. I am sur...
- Hi, I have been a premium member for some time and suddenly I can not pay with any credit card. Neither visa nor Amex. Can Any one tell me if I have a problem with my account. When I try to ...
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- 135 Views
- 0 replies
- 0 likes
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Payment
- 135 Views
- 0 replies
- 0 likes
What happens canceling the premium half way through?
What happens if I cancel spotify premium half way through its subscription? if it carries on what happens to the deals/offers that I've taken? Thank You!
- What happens if I cancel spotify premium half way through its subscription? if it carries on what happens to the deals/offers that I've taken? Thank You!
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- 178 Views
- 0 replies
- 0 likes
- 178 Views
- 0 replies
- 0 likes
Unsubscribing Family and switching to Premium
How is it done? There is no unsub option in the subscription tab (see screenshot below), only a notification on expired credit card. I am looking to switch my Family subscription to Premium before updating the card details. Cannot/shouldn't do that i...
- How is it done? There is no unsub option in the subscription tab (see screenshot below), only a notification on expired credit card. I am looking to switch my Family subscripti...
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- 123 Views
- 0 replies
- 0 likes
- 123 Views
- 0 replies
- 0 likes
Listening to spotify when abroad
So i live in Macedonia and spotify isnt available here. So my question is if i pay for spotify premium in germany will i be able to normaly listen on spotify when i come back to Macedonia or will i need some kind of these VPN apps
- So i live in Macedonia and spotify isnt available here. So my question is if i pay for spotify premium in germany will i be able to normaly listen on spotify when i come back to Macedonia or will i n...
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- Spotify Star
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Dollar Charges
Hey I recently swapped over my payment method and now I have two $1 charges on my bank statement! What are these for?
- Hey I recently swapped over my payment method and now I have two $1 charges on my bank statement! What are these for?
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- Spotify Star
- 468 Views
- 1 replies
- 0 likes
- 468 Views
- 1 replies
- 0 likes
Solved!! Am I able to buy an E-Card for myself?
This is probably a stupid question, but this would be the first time I would be paying for Spotify premium. I've used the trial and it was great, I'd just like to use the e-card to buy an Annual subscription, instead of having to pay monthly.
- This is probably a stupid question, but this would be the first time I would be paying for Spotify premium. I've used the trial and it was great, I'd just like to use the e-card to buy an Annual subs...
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- Spotify Star
- 297 Views
- 3 replies
- 0 likes
- 297 Views
- 3 replies
- 0 likes
Cannot upgrade to family premium
Getting the message oops something went wrong also in private tab... Help! K
- Getting the message oops something went wrong also in private tab... Help! K
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- 125 Views
- 0 replies
- 0 likes
- 125 Views
- 0 replies
- 0 likes
Can I cancel a special campaign after 3 months and switch to Student Discount?
Hey,Im currently in Turkey but I study in US. I wanna use my premium in both countries however there's a special campaign in Turkey that is 0.99tl for 3 months and after that 13.99tl , way more cheaper than US. What I am asking is that can I cancel a...
- Hey, Im currently in Turkey but I study in US. I wanna use my premium in both countries however there's a special campaign in Turkey that is 0.99tl for 3 months and after that 13.99tl , way more che...
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- 125 Views
- 0 replies
- 0 likes
- 125 Views
- 0 replies
- 0 likes
Can't connect to my premium account
Hi ! (Sorry for my English I'm French)I took the premium account 14 days ago, using my Facebook profile to get logged.This morning, I was disconnected for no reason and when I try to log in, I receive a message saying : "You can only use Spotify from...
- Hi ! (Sorry for my English I'm French) I took the premium account 14 days ago, using my Facebook profile to get logged. This morning, I was disconnected for no reason and when I try to log in, ...
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- 116 Views
- 0 replies
- 0 likes
- 116 Views
- 0 replies
- 0 likes
I have and pay for premium got a new phone and now it says spotify free
I've had spotify premium for close to six months( my credit card is charged 9.99CAD every month) . I got a new phone and now my account shows spotify free. I've logged out of everywhere logged in with facebook and via spotify but still no correction ...
- I've had spotify premium for close to six months( my credit card is charged 9.99CAD every month) . I got a new phone and now my account shows spotify free. I've logged out of everywhere logged in wit...
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- Spotify Star
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
PLEASE HELP I PAYED $15 FOR A DAY OF PREMIUM
Hi I payed 15 dollars and tried removing my visa and it cancelled my premium I payed $15 for one day of premium and I need help!!!
- Hi I payed 15 dollars and tried removing my visa and it cancelled my premium I payed $15 for one day of premium and I need help!!!
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- Community Legend
- 114 Views
- 1 replies
- 0 likes
- 114 Views
- 1 replies
- 0 likes
Out of Nowhere I'm No Longer Premium
I've been using Spotify premium with my mom's credit card for a little bit more than a year and just this afternoon I was listening to downloaded songs on my way home but like 30 minutes ago, I wasn't premium anymore, asked her if she knew something ...
- I've been using Spotify premium with my mom's credit card for a little bit more than a year and just this afternoon I was listening to downloaded songs on my way home but like 30 minutes ago, I wasn'...
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- Newbie
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Mistakenly deletes downloaded songs
A pop up message just appeared on my screen stating that I'm over my limit of 3 devices to download on and took the liberty of deleting my downloads without permission. I only have and use one device so if my account is active on 3 others then that n...
- A pop up message just appeared on my screen stating that I'm over my limit of 3 devices to download on and took the liberty of deleting my downloads without permission. I only have and use one device...
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- 102 Views
- 0 replies
- 0 likes
- 102 Views
- 0 replies
- 0 likes