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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130934 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
63202 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
243267 Views
149 replies
13 likes
Need Help! I'm a Rogers customer, I'm being charges $10 / Premium Spotify on my phone bill. I contacted Rogers to have it removed they tell me to go to Spotify. I checked what account I could have using the email address method Spotify has... Two acc...
Need Help! I'm a Rogers customer, I'm being charges $10 / Premium Spotify on my phone bill. I contacted Rogers to have it removed they tell me to go to Spotify. I checked what ac...
Spotify Star
295 Views
1 replies
0 likes
I will be an upcoming student this fall at one of the approved schools Spotify mentioned. So I tried to upgrade my account to Spotify Premium for Students, but I realized I had to be a CURRENT student to receive this discount. I start in August, but ...
I will be an upcoming student this fall at one of the approved schools Spotify mentioned. So I tried to upgrade my account to Spotify Premium for Students, but I realized I had to be a CURRENT studen...
Spotify Star
194 Views
1 replies
0 likes
I have family account. I do not remember the exact address I have inputted in my info. How can I update it. My wife can not use spotify as a family member. I do not want to create a new account. Please help me asap.
I have family account. I do not remember the exact address I have inputted in my info. How can I update it. My wife can not use spotify as a family member. I do not want to create a new account. Plea...
Roadie
445 Views
3 replies
0 likes
Hello Guys, I switched to spotify premium 3 days ago and thought that it will last for 1 month. So I gave my bank information and then Spotify charged 0,01 cent to check if the bankaccount is correct. Today I saw that Spotify took 9,99 euro's for my ...
Hello Guys, I switched to spotify premium 3 days ago and thought that it will last for 1 month. So I gave my bank information and then Spotify charged 0,01 cent to check if the bankaccount i...
Spotify Star
366 Views
3 replies
1 likes
Hi. I am trying to pay the 129-peso subscription using my prepaid phone provider. I am from the Philippines and the phone provider I'm using is 'Globe'. I can't pay because it keeps on saying insufficient credit. However, upon checking my credit bala...
Hi. I am trying to pay the 129-peso subscription using my prepaid phone provider. I am from the Philippines and the phone provider I'm using is 'Globe'. I can't pay because it keeps on saying insuffi...
Newbie
461 Views
1 replies
0 likes
I am trying to pay you with my bank card
I am trying to pay you with my bank card
183 Views
0 replies
0 likes
I was subscribed to spotify through rogers as a free add on. Suddenly I realize I'm being billed for it. When trying to reset my account I found that I'm on free and I can't even activate my spotify through the Rogers page. Rogers are helping me out,...
I was subscribed to spotify through rogers as a free add on. Suddenly I realize I'm being billed for it. When trying to reset my account I found that I'm on free and I can't even activate my spotify ...
Spotify Star
1814 Views
3 replies
0 likes
My account when I originally signed up was a student plan but after I graduated (before, technically, but I was sick of dealing with the issue of trying to prove I was still a student) I started paying for the $9.99/month plan. I got a new card last ...
My account when I originally signed up was a student plan but after I graduated (before, technically, but I was sick of dealing with the issue of trying to prove I was still a student) I started payi...
Casual Listener
413 Views
2 replies
0 likes
So I tried to get the student premium deal, entered my information, I got notified that the bill or transaction is being processed, then found out I needed SheerID verification (my school Las Piñas City National Science High School doesn't support it...
So I tried to get the student premium deal, entered my information, I got notified that the bill or transaction is being processed, then found out I needed SheerID verification (my school Las Piñas C...
Casual Listener
238 Views
1 replies
0 likes
Beste, Ik heb mijn gegevens in moeten vullen omdat ik student ben. Dus heb ik al mijn betaalgegevens op moeten geven. DIt moest met een creditcard wat ik al raar vond?? Daarnaast moest ik mijn gewone bankrekening invullen waarbij ik eerste maand grat...
Beste, Ik heb mijn gegevens in moeten vullen omdat ik student ben. Dus heb ik al mijn betaalgegevens op moeten geven. DIt moest met een creditcard wat ik al raar vond?? Daarnaast moest ik mi...
173 Views
0 replies
0 likes
I bought a pre paid card a few months ago and literally took hours to put it onto my Spotify account. Months went by and it expired so I bought a new card and have had the same difficulty. I ended up deleting my Spotify account (losing all my playlis...
I bought a pre paid card a few months ago and literally took hours to put it onto my Spotify account. Months went by and it expired so I bought a new card and have had the same difficulty. I ended up...
Spotify Star
223 Views
1 replies
0 likes
Hi! I am getting stressed already. I've been trying to get premium for the second time. My first subscription was okay. However, this time i can not register anymore. Several times i entered my mobile number but its not giving me the PIN. I am paying...
Hi! I am getting stressed already. I've been trying to get premium for the second time. My first subscription was okay. However, this time i can not register anymore. Several times i entered my mobil...
190 Views
0 replies
0 likes
Is this a one time thing meaning once you hit this limit you can no longer DL? Or can you delete songs and then DL again until you hit the limit. I am thinking of going premium but I only listen off line and I could see myself going through 3k songs ...
Is this a one time thing meaning once you hit this limit you can no longer DL? Or can you delete songs and then DL again until you hit the limit. I am thinking of going premium but I only listen off ...
Roadie
1054 Views
2 replies
0 likes
I am in Canada and I currently got a contract with Rogers. I learned you could get spotify premium for free through Rogers after I signed up for 3 months for 9.99. I contacted Rogers and they said I could get free premium through them but I would hav...
I am in Canada and I currently got a contract with Rogers. I learned you could get spotify premium for free through Rogers after I signed up for 3 months for 9.99. I contacted Rogers and they said I ...
Spotify Star
205 Views
1 replies
0 likes
I dont know wich paypal account i use to pay month by month, doesnt appear on my receipts, only appears the charge ($$) how can i do to know wich paypal account is?
I dont know wich paypal account i use to pay month by month, doesnt appear on my receipts, only appears the charge ($$) how can i do to know wich paypal account is?
234 Views
0 replies
0 likes
I have Family Plan and I want to come back to Premium. When I try to change this in the Subscription options in my account settings, I keep getting an error message, something like "Something went wrong. Please, try again later". I tried many times i...
I have Family Plan and I want to come back to Premium. When I try to change this in the Subscription options in my account settings, I keep getting an error message, something like "Something we...
169 Views
0 replies
0 likes
Hi everyone! I've been trying for almost a month to subscribe (I had the premium account and for some reason I don't know, Spotify cancelled my payments) and it seems Spotify's server is not processing my payment request. I've already checked with th...
Hi everyone! I've been trying for almost a month to subscribe (I had the premium account and for some reason I don't know, Spotify cancelled my payments) and it seems Spotify's server is not...
Casual Listener
1077 Views
1 replies
0 likes
I need help, I had to wait to start my 3 month for .99$ trial.. and when ever I remembered I was driving and now I can't find it! Please help I would like to use that trial.
I need help, I had to wait to start my 3 month for .99$ trial.. and when ever I remembered I was driving and now I can't find it! Please help I would like to use that trial.
Spotify Star
225 Views
1 replies
0 likes
Hi,I've just got a new phone and it comes with 2 years free spotify so im trying to go on to my account and downgrade to the free version of spotify and remove my payment details. As this is what Vodafone asked me to do to set up my free subscription...
Hi, I've just got a new phone and it comes with 2 years free spotify so im trying to go on to my account and downgrade to the free version of spotify and remove my payment details. As this is what V...
211 Views
0 replies
0 likes
Just subcribed to 0,99 promotion for 3 months on Premium account - Being charged 9,99$ a month... why? How can this be fixed?
Just subcribed to 0,99 promotion for 3 months on Premium account - Being charged 9,99$ a month... why? How can this be fixed?
Roadie
248 Views
1 replies
0 likes
