Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 122681 Views
- 81 replies
- 10 likes
- 122681 Views
- 81 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14678 Views
- 27 replies
- 2 likes
- 14678 Views
- 27 replies
- 2 likes
Superuser Contribution 129 php for 3months
Hi I just purchase your promo 129php for 3 months, upon checking my account, my premium activation will due on July 23,2017 can you please check it as soon as possible?
- Hi I just purchase your promo 129php for 3 months, upon checking my account, my premium activation will due on July 23,2017 can you please check it as soon as possible?
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- Roadie
- 221 Views
- 1 replies
- 0 likes
- 221 Views
- 1 replies
- 0 likes
Superuser Contribution Changing method of payment
I registered a couple of years ago with a student Premium account. I recently graduated, so my payment automatically went from $4.99 to $9.99. I'm trying to change my payment method to another card, but after inputting card info, the website is tryin...
- I registered a couple of years ago with a student Premium account. I recently graduated, so my payment automatically went from $4.99 to $9.99. I'm trying to change my payment method to another card, ...
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- Roadie
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Accessing premium via media player
I'm getting the following error when I try and login via my media player. "Spotify Premium is required for this device. Please purchase a Premium subscription at www.spotify.com". I am a premium members (have been forever). I've not used it on my med...
- I'm getting the following error when I try and login via my media player. "Spotify Premium is required for this device. Please purchase a Premium subscription at www.spotify.com". I am a premium memb...
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- Casual Listener
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Got Charged Twicd
I got the 3 month for .99 and it charged me 1.06 which im fine but there was a second that charged me 5.33 help?
- I got the 3 month for .99 and it charged me 1.06 which im fine but there was a second that charged me 5.33 help?
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- Roadie
- 287 Views
- 3 replies
- 0 likes
- 287 Views
- 3 replies
- 0 likes
Premium Payment
Everytime i enter my credit card it says it is having a bad day, so I tried a differnt one and it said the same thing. We have tried multiple times and the same message keeps popping up.
- Everytime i enter my credit card it says it is having a bad day, so I tried a differnt one and it said the same thing. We have tried multiple times and the same message keeps popping up.
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- Newbie
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
Premium Problem
Hi , i just wanna ask , how come when i Log in to your Website and check account and it says Premium Subscription , but in the app when i use it , it says Free , i cant play any songs and im being charged for not able to use it , . I tried to re log ...
- Hi , i just wanna ask , how come when i Log in to your Website and check account and it says Premium Subscription , but in the app when i use it , it says Free , i cant play any songs and im being ch...
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- Casual Listener
- 153 Views
- 1 replies
- 1 likes
- 153 Views
- 1 replies
- 1 likes
Cargo extra a mi tarjeta de credito
Hola el día de ayer me apareció un cargo no reconocido en mi tarjeta de credito por $1,188 pesos, el cargo que aparece es el siguiente: 2017-04-22 COM PENDIENTE ADYEN*SPOTIFY 0007889824 1,188.00 Que puedo hacer para aclarar ese cargo?
- Hola el día de ayer me apareció un cargo no reconocido en mi tarjeta de credito por $1,188 pesos, el cargo que aparece es el siguiente: 2017-04-22 COM PENDIENTE ADYEN*SPOTIFY 0007889824 1,18...
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- Casual Listener
- 711 Views
- 6 replies
- 1 likes
- 711 Views
- 6 replies
- 1 likes
Superuser Contribution Pay premium with Swisscom
Hi GuysI want to upgrade to premium and to pay this, i'd like to do this with my provider Swisscom. It should be possible because Swisscom and Spotify say this is possible. But if I try to register, there is no such option. https://support.spotify.co...
- Hi Guys I want to upgrade to premium and to pay this, i'd like to do this with my provider Swisscom. It should be possible because Swisscom and Spotify say this is possible. But if I try to register...
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- Casual Listener
- 2659 Views
- 5 replies
- 0 likes
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Premium
- 2659 Views
- 5 replies
- 0 likes
Problem with Payment with Swisscom
Hey! I wanted to upgrade my Profil to Premium. As the payment method i want to choose the mobile provider Swisscom but it doesn't show me the option?
- Hey! I wanted to upgrade my Profil to Premium. As the payment method i want to choose the mobile provider Swisscom but it doesn't show me the option?
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- Casual Listener
- 225 Views
- 1 replies
- 1 likes
- 225 Views
- 1 replies
- 1 likes
cobro como cuenta premium y no se activo
Hola requiero de su apoyo. se me esta realizando el cobro para la suscripcion premium pero el servicio que tengo en la aplicacion es de cuenta gratis; ya revise toda la informacion que aparece en el menu de ayuda de la app pero no hay ningun apartado...
- Hola requiero de su apoyo. se me esta realizando el cobro para la suscripcion premium pero el servicio que tengo en la aplicacion es de cuenta gratis; ya revise toda la informacion que aparece en el ...
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- 140 Views
- 0 replies
- 0 likes
- 140 Views
- 0 replies
- 0 likes
3 month promo
I paid for the three month $0.99 subscription less than a moth ago and I was just charged $9.99. Why did this happen?
- I paid for the three month $0.99 subscription less than a moth ago and I was just charged $9.99. Why did this happen?
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- 160 Views
- 0 replies
- 1 likes
- 160 Views
- 0 replies
- 1 likes
Family Plan, Payment expired
Had a family plan and my credit card was lost and needed to be replaced. I forgot to update soptify and it canceled my membership. I renewed and all of my family members did NOT rollover and are somehow linked to the old account. I sent new invites a...
- Had a family plan and my credit card was lost and needed to be replaced. I forgot to update soptify and it canceled my membership. I renewed and all of my family members did NOT rollover ...
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- 280 Views
- 0 replies
- 0 likes
- 280 Views
- 0 replies
- 0 likes
Verkeerde account
Ik heb het premium aanbod van €0,99 gekocht op het verkeerde account. Ik heb van het account geen inloggegevens en geen email adress. Hoe kan ik het abonnement stop zetten?
- Ik heb het premium aanbod van €0,99 gekocht op het verkeerde account. Ik heb van het account geen inloggegevens en geen email adress. Hoe kan ik het abonnement stop zetten?
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- 255 Views
- 0 replies
- 1 likes
- 255 Views
- 0 replies
- 1 likes
Family Plan issue
I have an issue with the address verification for the family premium. I've been libing in 2 places which is my house and my condo. I'm not quite sure what adsress i'veput. Now that i'm planning to share with my brother, both addresses won't work. I'v...
- I have an issue with the address verification for the family premium. I've been libing in 2 places which is my house and my condo. I'm not quite sure what adsress i'veput. Now that i'm planning to sh...
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- 138 Views
- 0 replies
- 0 likes
- 138 Views
- 0 replies
- 0 likes
Superuser Contribution Family plan issue with main holder
Hello,I bought the family plan for me and my GF, it worked perfectly at the beginning but after several hours of usage my account went back to free (although I was premium right after having paid) and my GF account is still working as premium now.Con...
- Hello, I bought the family plan for me and my GF, it worked perfectly at the beginning but after several hours of usage my account went back to free (although I was premium right after having paid...
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- Casual Listener
- 230 Views
- 2 replies
- 0 likes
- 230 Views
- 2 replies
- 0 likes
Using gift cards back to back?
For Christmas I got 2 Spotify Premium gift cards for $60 each. I ended up activating the first one and I got an email this morning that it was going to expire on June 30th. I went online to activate my second one (for the next 6 months) and it says t...
- For Christmas I got 2 Spotify Premium gift cards for $60 each. I ended up activating the first one and I got an email this morning that it was going to expire on June 30th. I went online to activate ...
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- 189 Views
- 0 replies
- 0 likes
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Gift CardPremiumSubscription
- 189 Views
- 0 replies
- 0 likes
i cant register to get the 3 months promo premium
please help me
- please help me
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- 145 Views
- 0 replies
- 0 likes
- 145 Views
- 0 replies
- 0 likes
Am i had 2 accaunts?
Well i had an accaunt but i just see an add and sign it as student premium my old accaunt says im not an premium now
- Well i had an accaunt but i just see an add and sign it as student premium my old accaunt says im not an premium now
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- 161 Views
- 0 replies
- 0 likes
- 161 Views
- 0 replies
- 0 likes
Not all premium functions available
Hi there,recently I stepped up the game and bought Spotify. I can hear music without any advertisements and can skip as often as I want. However when I go into my settings I can't choose any of those settings I should be able to use. What's the probl...
- Hi there, recently I stepped up the game and bought Spotify. I can hear music without any advertisements and can skip as often as I want. However when I go into my settings I can't choose any of tho...
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- 117 Views
- 0 replies
- 1 likes
- 117 Views
- 0 replies
- 1 likes
Paid for premium and still have a free account
I paid 0.99p for 3 months (which has been taken out of my bank account) and I'm still on a free account. Please help.
- I paid 0.99p for 3 months (which has been taken out of my bank account) and I'm still on a free account. Please help.
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- Community Legend
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes