Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 15350 Views
- 8 replies
- 0 likes
- 15350 Views
- 8 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1458 Views
- 19 replies
- 1 likes
- 1458 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47397 Views
- 20 replies
- 3 likes
- 47397 Views
- 20 replies
- 3 likes
Solved!! Family premium
I am a free user. I pay for my two children to be premium users (£9.99 each). I want them and myself to be under a family premium subscription for £14.99. I am worried that i'll end up paying for the two premium subscriptions + the family premium if ...
- I am a free user. I pay for my two children to be premium users (£9.99 each). I want them and myself to be under a family premium subscription for £14.99. I am worried that i'll end up paying for the...
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- Spotify Star
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Solved!! I can't pay for make Premium
Hey, i wanna be premium member. So, i fill my credit card informations but i take a error. I get in contact with my bank and they say: "We can't see nothing a problem your account or your credit card.". How we solve this problem?
- Hey, i wanna be premium member. So, i fill my credit card informations but i take a error. I get in contact with my bank and they say: "We can't see nothing a problem your account or your c...
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- Community Legend
- 410 Views
- 7 replies
- 0 likes
- 410 Views
- 7 replies
- 0 likes
Trying to Go Premium
Hi I'm trying to upgrade to Premium using the PayPal payment method. I inserted my PayPal account information, logged in, and then pressed "Approve & Continue" on the next page. However then a blank page opens and nothing happens.Any ideas about why ...
- Hi 🙂 I'm trying to upgrade to Premium using the PayPal payment method. I inserted my PayPal account information, logged in, and then pressed "Approve & Continue" on the next page. However then ...
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- Community Legend
- 580 Views
- 22 replies
- 0 likes
- 580 Views
- 22 replies
- 0 likes
My premium account was upgraded to family premium, why?
I noticed a higher charged on my PayPal statement and discovered that this month my account was upgraded to premium family. Why?
- I noticed a higher charged on my PayPal statement and discovered that this month my account was upgraded to premium family. Why?
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- Casual Listener
- 321 Views
- 4 replies
- 0 likes
- 321 Views
- 4 replies
- 0 likes
Account hacked and upgraded to family
I love my Spotify account, I really do, but this is absolutely ridiculous. My account was compromised, the email changed more than once, AND it was upgraded to Premium Family from Premium for which I was charged.I have received no help from Spotify i...
- I love my Spotify account, I really do, but this is absolutely ridiculous. My account was compromised, the email changed more than once, AND it was upgraded to Premium Family from Premium for which I...
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- Spotify Star
- 320 Views
- 3 replies
- 0 likes
- 320 Views
- 3 replies
- 0 likes
Abbonamento sospeso
Salve,Essendo nuovo cliente avevo usufruito del mese gratuito sul mio account, dopo di che decido di fare upgrade attraverso una gift card del valore di 60€ (sei mesi), nonostante sia andata a buon fine dicendo che l abbonamento sarebbe scaduto il 10...
- Salve, Essendo nuovo cliente avevo usufruito del mese gratuito sul mio account, dopo di che decido di fare upgrade attraverso una gift card del valore di 60€ (sei mesi), nonostante sia andata a buon...
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- Spotify Star
- 319 Views
- 1 replies
- 0 likes
- 319 Views
- 1 replies
- 0 likes
Student Discount Payment
How do you pay for your subscription if you do not have a credit card? I think Spotify should address this issue since they are having a "student discount payment" scheme yet students my age doesn't usually have their own credit card. How could this ...
- How do you pay for your subscription if you do not have a credit card? I think Spotify should address this issue since they are having a "student discount payment" scheme yet students my age doesn't ...
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- Spotify Star
- 350 Views
- 1 replies
- 0 likes
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discounteasyPaymentStudent
- 350 Views
- 1 replies
- 0 likes
no me llega el correo de sheerID
ya mande el documento donde acredit QUE SOY ESTUDIANTE pero no mellega ningun correo y ya me descontaron los 49 pesos,cuanto tarda en llegar o que hago
- ya mande el documento donde acredit QUE SOY ESTUDIANTE pero no mellega ningun correo y ya me descontaron los 49 pesos, cuanto tarda en llegar o que hago
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- Spotify Star
- 622 Views
- 1 replies
- 0 likes
- 622 Views
- 1 replies
- 0 likes
Subscription
I'm definitley paying for Premium because I'm getting charged for it. But when I've logged back in my account says its on Free and doesn't give me any of the Premium Please help
- I'm definitley paying for Premium because I'm getting charged for it. But when I've logged back in my account says its on Free and doesn't give me any of the Premium Please help
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- Spotify Star
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
Paying for an account that I don't need..
When I signed up for Spotify awhile ago, I created several different accounts (pretty sure I made 3-4 with different emails for each one..I don't know why). Recently I upgraded one of my accounts to premium, but I'm being charge twice as much. I've t...
- When I signed up for Spotify awhile ago, I created several different accounts (pretty sure I made 3-4 with different emails for each one..I don't know why). Recently I upgraded one of my accounts to ...
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- Community Legend
- 133 Views
- 1 replies
- 0 likes
- 133 Views
- 1 replies
- 0 likes
I'm paying for premium but my account says free
I've been a premium user, but for some reason my account turned into free two months ago. I still pay for premium but I can't access it.
- I've been a premium user, but for some reason my account turned into free two months ago. I still pay for premium but I can't access it.
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- Spotify Star
- 153 Views
- 1 replies
- 0 likes
- 153 Views
- 1 replies
- 0 likes
Changing from premium to student premium
Will I be charged again if I change from the regular premium to the student one? The payment just went through for the regular one and I don't want to be charged again for the student premium.
- Will I be charged again if I change from the regular premium to the student one? The payment just went through for the regular one and I don't want to be charged again for the student premium.
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- Spotify Star
- 138 Views
- 1 replies
- 0 likes
- 138 Views
- 1 replies
- 0 likes
Advertised price for Family is $14.99 but when I log in it wants to charge$22.50. What's that about?
Trying to sign up to Premium. Advertised rate is $9.99 but as soon as I sign in it wants to charge $14.99. Similarly I am interested in Family Premium which is advertised at $14.99 but when I sign in it is now asking for $22.50 per month. What is the...
- Trying to sign up to Premium. Advertised rate is $9.99 but as soon as I sign in it wants to charge $14.99. Similarly I am interested in Family Premium which is advertised at $14.99 but when I s...
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- Spotify Star
- 179 Views
- 1 replies
- 0 likes
- 179 Views
- 1 replies
- 0 likes
Ayuda con mi pago premiun
Hola, ya pagué mi cuenta premiun, tengo mi recibo y deseo ver si me pueden activar mi cuenta por favor
- Hola, ya pagué mi cuenta premiun, tengo mi recibo y deseo ver si me pueden activar mi cuenta por favor
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- Spotify Star
- 139 Views
- 1 replies
- 0 likes
- 139 Views
- 1 replies
- 0 likes
Unable to join family plan
My husband sent the invite link to both me and my son. What do we do after we click "accept invitation?" It wants a log in, so we use my husbands and I get the following message: "Cannot join Premium for Family - Sorry! You're already a member of thi...
- My husband sent the invite link to both me and my son. What do we do after we click "accept invitation?" It wants a log in, so we use my husbands and I get the following message: "Cannot join Premium...
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- Spotify Star
- 288 Views
- 1 replies
- 0 likes
- 288 Views
- 1 replies
- 0 likes
Solved!! Subscriptions
Do they have any plan that is only one time payment and it won't automatically charge after that period finish?
- Do they have any plan that is only one time payment and it won't automatically charge after that period finish?
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- Spotify Star
- 388 Views
- 3 replies
- 0 likes
- 388 Views
- 3 replies
- 0 likes
Spotify Premium doesn't work on Windows Lumia 550 phone
I bought a subscription the other day because - as far as I know - the free version doesn't work on mobiles.Paid, and I can't use the app when out and about (Which is the whole point of me paying at all), Couple of questions: Can Spotify Free work on...
- I bought a subscription the other day because - as far as I know - the free version doesn't work on mobiles. Paid, and I can't use the app when out and about (Which is the whole point of me paying...
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- Community Legend
- 648 Views
- 2 replies
- 0 likes
- 648 Views
- 2 replies
- 0 likes
Pausing Premium?
I need to temporarily pause my Premium subscription...know if I can do this?
- I need to temporarily pause my Premium subscription...know if I can do this?
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- Community Legend
- 1545 Views
- 5 replies
- 0 likes
- 1545 Views
- 5 replies
- 0 likes
Premium Charge
HiI'm being charged for a premium account but when I try to unsubscribe, my account says free subscription. I've tried searching for receipts under both emails in case I have another account, but no receipts and system doesn't recognize my other emai...
- Hi I'm being charged for a premium account but when I try to unsubscribe, my account says free subscription. I've tried searching for receipts under both emails in case I have another account, but n...
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- Community Legend
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
No longer a student
I used spotify student discount for a while but now am no longer a student. I need to update my credit card information in the app, but I can't get past the "we can't verify you're a student" page. However, I would still like premium. Not sure what t...
- I used spotify student discount for a while but now am no longer a student. I need to update my credit card information in the app, but I can't get past the "we can't verify you're a student" page. H...
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- Community Legend
- 308 Views
- 1 replies
- 0 likes
- 308 Views
- 1 replies
- 0 likes