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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130750 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62617 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
242093 Views
149 replies
13 likes
It said I can upgrade to Spotify premium for $.99 for 3 months and I tried to buy it and it said I had already used a free trial or a special deal (whitch I have not) so I made a new account and same thing so I'm wondering how I can buy it for the $....
It said I can upgrade to Spotify premium for $.99 for 3 months and I tried to buy it and it said I had already used a free trial or a special deal (whitch I have not) so I made a new account and same...
172 Views
0 replies
0 likes
Hi. Trying to sign up for 3 month trial in the U.K. Keeps asking for a zip code when I put my postcode in it says not valid?Is this 3 months for 99p not available in the U.K. Any help would be appreciated
Hi. Trying to sign up for 3 month trial in the U.K. Keeps asking for a zip code when I put my postcode in it says not valid? Is this 3 months for 99p not available in the U.K. Any help would be appr...
161 Views
0 replies
0 likes
Comparing to apple music and sportify doesn't seem to have all the latest bhangra songs even after few months of being released.
Comparing to apple music and sportify doesn't seem to have all the latest bhangra songs even after few months of being released.
262 Views
0 replies
0 likes
Me llego una publicidad de pagar 99 pesos para poder utilizar spotify por 3 meses pero ahora veo que en mis recibos dice que en agosto se cobraran otros 99 entonces no están haciéndome validos los 3 meses y me llegaron 2 cargos de $99 a mi tarjeta! P...
Me llego una publicidad de pagar 99 pesos para poder utilizar spotify por 3 meses pero ahora veo que en mis recibos dice que en agosto se cobraran otros 99 entonces no están haciéndome validos los 3 ...
155 Views
0 replies
0 likes
I want to change some users from my familiar plan I want to add new people and delete some old ones but I can't . It says to try another time but I have been trying for so long I don't know what to do
I want to change some users from my familiar plan I want to add new people and delete some old ones but I can't . It says to try another time but I have been trying for so long I don't know what to do
178 Views
0 replies
0 likes
Hola buenas tardes ayer contrate Premium y no puedo usarlo, quiero contactar a alguien que me ayude pues en el banco me reportan 3 cargos de spotify
Hola buenas tardes ayer contrate Premium y no puedo usarlo, quiero contactar a alguien que me ayude pues en el banco me reportan 3 cargos de spotify
173 Views
0 replies
0 likes
No me deja entrar en el servicio Premium con mi cuenta ,cada vez que meto mi cuenta de Paypal me hecha hacia atrás si poder efectuar el pago y al rato en la página inicial me aparece un mensaje diciendo que tienen problemas con los servicios de pagos...
No me deja entrar en el servicio Premium con mi cuenta ,cada vez que meto mi cuenta de Paypal me hecha hacia atrás si poder efectuar el pago y al rato en la página inicial me aparece un mensaje dicie...
Spotify Star
203 Views
1 replies
0 likes
I chage phone and in new phone says free app but i been premium user now 7 month, the payments stil runs normal, what to do..
I chage phone and in new phone says free app but i been premium user now 7 month, the payments stil runs normal, what to do..
233 Views
0 replies
0 likes
Hello,I recently got the '3 months for 9,99 €' ad.Because of the fact, that this special offer is going to end in a few days, I decided to buy a PaySafe-Card today. In my app I also had a '3 months for 9,99 €' button which I clicked - it led me to th...
Hello, I recently got the '3 months for 9,99 €' ad. Because of the fact, that this special offer is going to end in a few days, I decided to buy a PaySafe-Card today. In my app I also had a '3 mont...
Spotify Star
691 Views
8 replies
1 likes
Hello I live in Turkey and I can not get a premium for not using credit card and not being active in mobile payment country. Paypal stops its activities because it can not get a license in my country. I only have a chance to use a debit card called i...
Hello I live in Turkey and I can not get a premium for not using credit card and not being active in mobile payment country. Paypal stops its activities because it can not get a license in my country...
185 Views
0 replies
0 likes
I have been a premium member for years. Last night I tried to gift a premium subscription for my dad. I received an error saying there was a problem with my credit card so I tried a different card. I got the same error again. I called my bank and the...
I have been a premium member for years. Last night I tried to gift a premium subscription for my dad. I received an error saying there was a problem with my credit card so I tried a different card. I...
195 Views
0 replies
0 likes
Dear Spotify Crew and Users all over the world,I have a Dutch KPN subscription which allows me to use the Premium version of this great app.Please tell me how I can make sure I don't loose al my playlists I have created over the years when I terminat...
Dear Spotify Crew and Users all over the world, I have a Dutch KPN subscription which allows me to use the Premium version of this great app. Please tell me how I can make sure I don't loose al m...
222 Views
0 replies
0 likes
I've just opened my spotify on mac and realised that some guy named Salar is playing something on his iphone through my account. Got quite spooked so I forced log out on all devices. The thing is that he was actually playing a playlist made by an acc...
I've just opened my spotify on mac and realised that some guy named Salar is playing something on his iphone through my account. Got quite spooked so I forced log out on all devices. The th...
Roadie
283 Views
3 replies
0 likes
I paid Php. 129.00 last June 13 so I was under the impression that I was on premium the whole time! Only to find out that it was only a trial for 7 days. So where did my payment go? What should I do?
I paid Php. 129.00 last June 13 so I was under the impression that I was on premium the whole time! Only to find out that it was only a trial for 7 days. So where did my payment go? What should I do?
172 Views
0 replies
0 likes
I paid Php. 129.00 last June 13 so I was under the impression that I was on premium the whole time! Only to find out that it was only a trial for 7 days. So where did my payment go? What should I do?
I paid Php. 129.00 last June 13 so I was under the impression that I was on premium the whole time! Only to find out that it was only a trial for 7 days. So where did my payment go? What should I do?
189 Views
0 replies
0 likes
Hello,I subscribed for the premium since I saw an offer at HK$0.49 for 3 months so I clicked on it and I found that I got charged HK$58 on my credit card. The charge is deducted today (Jun 20,17) at 2:32pm on 20/06/2017 SPOTIFY P02B203FCD交易HKD58.00。C...
Hello, I subscribed for the premium since I saw an offer at HK$0.49 for 3 months so I clicked on it and I found that I got charged HK$58 on my credit card. The charge is deducted today (Jun 20,17) a...
183 Views
0 replies
0 likes
I paid for a spotify premium last May 30 2017. I used premium by then and I realized that my account was back to free today June 20. It was not a month of use. I already tried re-logging in in my app but it still says free.
I paid for a spotify premium last May 30 2017. I used premium by then and I realized that my account was back to free today June 20. It was not a month of use. I already tried re-logging in in my app...
Newbie
4234 Views
41 replies
0 likes
Hello,I subscribed for the premium since I saw an offer at 0.99$ for 3 months so I clicked on it and I see that I got charged 9.99$ on my credit card...
Hello, I subscribed for the premium since I saw an offer at 0.99$ for 3 months so I clicked on it and I see that I got charged 9.99$ on my credit card...
231 Views
0 replies
0 likes
I've opened an account using one email address and it was asking for a zip code and the price was in dollars so I've logged out and pressed the uk flag. Had to use a different email address as mine was already taken but it's still asking for a zip co...
I've opened an account using one email address and it was asking for a zip code and the price was in dollars so I've logged out and pressed the uk flag. Had to use a different email address as mine w...
186 Views
0 replies
0 likes
So I havn't subscribe to premium yet, because I want to know is there a way to set the expiry date of premium? Becuase I want to use the 3 months stuff and don't want to cost extra.
So I havn't subscribe to premium yet, because I want to know is there a way to set the expiry date of premium? Becuase I want to use the 3 months stuff and don't want to cost extra.
280 Views
0 replies
0 likes
