Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 129460 Views
- 87 replies
- 10 likes
- 129460 Views
- 87 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 15435 Views
- 27 replies
- 3 likes
- 15435 Views
- 27 replies
- 3 likes
cant stop premium account
In october 2017 i have stopped mij premium account. Currently i found out that you guys did not stop the premium account at all KPN informedyou about the fact that i stopped this in october. Whats going on? can you still change this to the free accou...
- In october 2017 i have stopped mij premium account. Currently i found out that you guys did not stop the premium account at all KPN informedyou about the fact that i stopped this in october. Whats go...
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- Spotify Star
- 229 Views
- 1 replies
- 0 likes
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Account
- 229 Views
- 1 replies
- 0 likes
Payment change
When I go to change my card details it keeps saying "oops there's a problem with your bank" what do I do???
- When I go to change my card details it keeps saying "oops there's a problem with your bank" what do I do???
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- Community Legend
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
Superuser Contribution Charged more than once and still no having premium benefits
I've been charged three times and I still no have premium benefits nor a mail confirming my payment, is the student discount but in the description said that I wouldn't be charged until the confirmation of my student status or maybe there will be an ...
- I've been charged three times and I still no have premium benefits nor a mail confirming my payment, is the student discount but in the description said that I wouldn't be charged until the confirmat...
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- Casual Listener
- 177 Views
- 2 replies
- 0 likes
- 177 Views
- 2 replies
- 0 likes
charged 3 times in the space of 2 days
Hi I just got a premium subscription the other day. Not only did I get charged twice on that day but I also got charged a third time today. I've been reading on the forum and this is just unacceptable. Not only is this very common but you dont refund...
- Hi I just got a premium subscription the other day. Not only did I get charged twice on that day but I also got charged a third time today. I've been reading on the forum and this is just unacce...
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- Community Legend
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
Premium operation
I paid the Spotify Premium ticket today, how long does it take to get it activated?
- I paid the Spotify Premium ticket today, how long does it take to get it activated?
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- Community Legend
- 182 Views
- 2 replies
- 0 likes
- 182 Views
- 2 replies
- 0 likes
Superuser Contribution Familiar
Quiero agregar aun familiar pero no me acuerdo bien de los datos que me pide para agrgarlo y a la hora de aceptar me.dice que no pudo confirmar los datos con el mio. Pero es por que no me acuerdo, como le hago o donde entro para ver lo que puse?
- Quiero agregar aun familiar pero no me acuerdo bien de los datos que me pide para agrgarlo y a la hora de aceptar me.dice que no pudo confirmar los datos con el mio. Pero es por que no me acuerdo, co...
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- Roadie
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
Spotify Premium
Hi. Now that I'm using Spotify premium, how to listen to music offline? I need to dowload every playlist/song that I want to listen? Thanks
- Hi. Now that I'm using Spotify premium, how to listen to music offline? I need to dowload every playlist/song that I want to listen? Thanks
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- Spotify Star
- 151 Views
- 1 replies
- 1 likes
- 151 Views
- 1 replies
- 1 likes
Superuser Contribution No puedo unirme a la cuenta de spotify family que he contratado
No puedo unirme a la cue ta de sportify fanily de mi familia, al momento de intebtar unirme me dice que me he suscrito mas de 2 veces en 12 meses o que tengo una cuebta de spotify family activa cuando no es asi.
- No puedo unirme a la cue ta de sportify fanily de mi familia, al momento de intebtar unirme me dice que me he suscrito mas de 2 veces en 12 meses o que tengo una cuebta de spotify family activa cuand...
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- Roadie
- 295 Views
- 1 replies
- 0 likes
- 295 Views
- 1 replies
- 0 likes
Can't cancel premium!
I cancelled a 3-month spotify premium trial on my phone, but it looks like my desktop client (mac) is restarting my subscription! The first time I thought I made a mistake, but now it tells me that I my premium will end on 6/1. It was supposed to end...
- I cancelled a 3-month spotify premium trial on my phone, but it looks like my desktop client (mac) is restarting my subscription! The first time I thought I made a mistake, but now it tells me that I...
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- Community Legend
- 339 Views
- 1 replies
- 0 likes
- 339 Views
- 1 replies
- 0 likes
spotify code problems
hi everybody , i just bought a spotify code for 1 month but the site that i use every time is in the netherlands , i always did go to that site and i didnt have any problems but now the redeem page says that the code doesnt work in my country , is it...
- hi everybody , i just bought a spotify code for 1 month but the site that i use every time is in the netherlands , i always did go to that site and i didnt have any problems but now th...
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- Not applicable
- 316 Views
- 1 replies
- 0 likes
- 316 Views
- 1 replies
- 0 likes
Premium no dado
Me habeis cobrado dos veces el premium pero como mi universidad no sale en la lista no me lo habeis dado
- Me habeis cobrado dos veces el premium pero como mi universidad no sale en la lista no me lo habeis dado
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- Newbie
- 292 Views
- 1 replies
- 0 likes
- 292 Views
- 1 replies
- 0 likes
Spotify Premium Universitário
Quero assinar o Spotify Premium Universitários de 8.50 mas com pagamento em boleto e não estou conseguindo...só o de 16.90 alguém. Pode me ajudar
- Quero assinar o Spotify Premium Universitários de 8.50 mas com pagamento em boleto e não estou conseguindo...só o de 16.90 alguém. Pode me ajudar
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- 157 Views
- 0 replies
- 1 likes
- 157 Views
- 0 replies
- 1 likes
Payment in two countries
Dear all, I just came back from Brazil where a friend of mine was paying for my premium account.In France I changed the payment method and I'm currently paying with my debit card. But Spotify is still charging my brazilian friend, who has to pay beca...
- Dear all, I just came back from Brazil where a friend of mine was paying for my premium account. In France I changed the payment method and I'm currently paying with my debit card. But Spotify is st...
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- Spotify Star
- 365 Views
- 1 replies
- 0 likes
- 365 Views
- 1 replies
- 0 likes
Mudar/concluir pagamento
Boa tarde, Estou tentando alterar a forma de pagamento da minha conta, atualizo os dados e ao prosseguir para alteração de pagamento, coloco o cartao e clico em confirmar porém ele volta para a tela pedindo novamente o cartão sem concluir o pagamento...
- Boa tarde, Estou tentando alterar a forma de pagamento da minha conta, atualizo os dados e ao prosseguir para alteração de pagamento, coloco o cartao e clico em confirmar porém ele volta par...
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- Spotify Star
- 300 Views
- 1 replies
- 0 likes
- 300 Views
- 1 replies
- 0 likes
Pago o plano premium e não está disponível o serviço
Pago o plano premium e não estou conseguindo acessar desforma ilimitada o app!Preciso de suporte para saber o que houve, pois, foi cobrado o valor é não estou usando o serviço
- Pago o plano premium e não estou conseguindo acessar desforma ilimitada o app! Preciso de suporte para saber o que houve, pois, foi cobrado o valor é não estou usando o serviço
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- Spotify Star
- 319 Views
- 1 replies
- 0 likes
- 319 Views
- 1 replies
- 0 likes
payment
i paid my spotify premium with a different bankaccount yesterday but i still don't have premium.
- i paid my spotify premium with a different bankaccount yesterday but i still don't have premium.
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- Spotify Star
- 181 Views
- 3 replies
- 0 likes
- 181 Views
- 3 replies
- 0 likes
Annual payment with Premium subscription?
It's possible make a annual payment with Premium subscription?
- It's possible make a annual payment with Premium subscription?
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- Newbie
- 355 Views
- 1 replies
- 0 likes
- 355 Views
- 1 replies
- 0 likes
Spotify Premium dosn't work
I have Spotify Premium with my mobile Company. But when I log in with my username, my account say it'S Spotify Free. I can't find my playlist
- I have Spotify Premium with my mobile Company. But when I log in with my username, my account say it'S Spotify Free. I can't find my playlist
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- Spotify Star
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
student discount
Hello !! I made the Premium subscription (student discount), the payment of R $ 8.50 has already been made (May 05), however my account is still free, which I do so that my premium subscription begins ??
- Hello !! I made the Premium subscription (student discount), the payment of R $ 8.50 has already been made (May 05), however my account is still free, which I do so that my premium subscription begin...
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- Community Legend
- 311 Views
- 1 replies
- 0 likes
- 311 Views
- 1 replies
- 0 likes
Not saving Payment info
I'm trying to enter my new card information, but when I do it keeps trying to sign me up for the student rate even though I am currently paying the full rate. When I cannot confirm that I am a student (because I no longer am) it does not save my new ...
- I'm trying to enter my new card information, but when I do it keeps trying to sign me up for the student rate even though I am currently paying the full rate. When I cannot confirm that I am a ...
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- Casual Listener
- 283 Views
- 2 replies
- 0 likes
- 283 Views
- 2 replies
- 0 likes