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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69792 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133948 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71669 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254891 Views
156 replies
13 likes
Hola, tengo problema para iniciar un plan familiar debido a que cuando me pide que ingrese la dirección dice que no coincide, el tema es que vivo con mi hermano y no sé qué ocurre, hay alguna forma de que mi hermano pueda ver su dirección para poder ...
Hola, tengo problema para iniciar un plan familiar debido a que cuando me pide que ingrese la dirección dice que no coincide, el tema es que vivo con mi hermano y no sé qué ocurre, hay alguna forma d...
Roadie
252 Views
1 replies
0 likes
Acabei de efetuar o upgrade para conta premium através de cartão de crédito, porém minha conta não foi atualizada para premium, o pagamento ja foi autorizado pela operadora do cartão.
Acabei de efetuar o upgrade para conta premium através de cartão de crédito, porém minha conta não foi atualizada para premium, o pagamento ja foi autorizado pela operadora do cartão.
Community Legend
243 Views
1 replies
0 likes
me and my family tried to make a premium for family so it gets cheaper for everyone. my mom tried to make it alone and it screwed up, now me and her has premium for family, but both my sisters dont have it. we should try to do it again, but we cant c...
me and my family tried to make a premium for family so it gets cheaper for everyone. my mom tried to make it alone and it screwed up, now me and her has premium for family, but both my sisters dont h...
Roadie
381 Views
1 replies
0 likes
I recently tried to subscribe for Spotify premium for students, however I have finished secondary school and waiting to start college and so I couldn't verify that I am a student. I then left that page and subscribed for Spotify premium at €9.99 a mo...
I recently tried to subscribe for Spotify premium for students, however I have finished secondary school and waiting to start college and so I couldn't verify that I am a student. I then left that pa...
Community Legend
303 Views
1 replies
0 likes
Mi problema es que se ingresa bien la direccioón de la sucripcion de mi plan familiar en la cuenta a la que le envío el link de invitación pero dice que no se puede comprobar la dirección.¿Por qué si ingreso bien la dirección en la cuenta a través de...
Mi problema es que se ingresa bien la direccioón de la sucripcion de mi plan familiar en la cuenta a la que le envío el link de invitación pero dice que no se puede comprobar la dirección. ¿Por qué ...
380 Views
0 replies
0 likes
I was charged twice on the same day how do i get intouch with someone to fix this
I was charged twice on the same day how do i get intouch with someone to fix this
Community Legend
370 Views
1 replies
0 likes
My account may have gotten hacked but everytime I login to Spotify there are 6-7 new albums on my song list in a language I don't speak. I delete them but they keep coming back. Please advise.
My account may have gotten hacked but everytime I login to Spotify there are 6-7 new albums on my song list in a language I don't speak. I delete them but they keep coming back. Please advise.
Community Legend
295 Views
1 replies
0 likes
I can't pay for it because they said is there a problem, they can't send me Spotify family neighter that they paid with the same card I was trying to pay my account
I can't pay for it because they said is there a problem, they can't send me Spotify family neighter that they paid with the same card I was trying to pay my account
Newbie
203 Views
1 replies
0 likes
I was supposed to get 6 months free of Spotify Premium when I signed up for my new contract. My free time is almost up except I've still been charged for each month through PayPal. What can I do?
I was supposed to get 6 months free of Spotify Premium when I signed up for my new contract. My free time is almost up except I've still been charged for each month through PayPal. What can I do?
233 Views
0 replies
0 likes
I have upgraded with Visa Card. All is registered etc, but i still only have free account. Good job! Good job..
I have upgraded with Visa Card. All is registered etc, but i still only have free account. Good job! Good job..
Newbie
326 Views
2 replies
0 likes
Please, i need to know, how many persons can have an active season at the same time with spotify premium, or, whit the same account, how many devices can reproduce at the same time...
Please, i need to know, how many persons can have an active season at the same time with spotify premium, or, whit the same account, how many devices can reproduce at the same time...
Casual Listener
992 Views
2 replies
0 likes
Hi everybody! I want to get the family subscription for 4 of my family members... We live in Chicago in the same address but I am traveling with my wife in Colombia because of work for a couple months. My question is if it will work for us due to thi...
Hi everybody! I want to get the family subscription for 4 of my family members... We live in Chicago in the same address but I am traveling with my wife in Colombia because of work for a couple month...
255 Views
0 replies
0 likes
I purchased the 3-month bundle for 99p but only got 2 months (ends July 17). How do I fix this?
I purchased the 3-month bundle for 99p but only got 2 months (ends July 17). How do I fix this?
166 Views
0 replies
0 likes
I have been charged £9.99 for the spotify premium free trial. When i cancel will i get a refund?Please help.
I have been charged £9.99 for the spotify premium free trial. When i cancel will i get a refund?Please help.
Casual Listener
518 Views
4 replies
0 likes
I've been charged but still can't use the features. **bleep**. The transaction went thru and isn't pending anymore so why can't I use my premium
I've been charged but still can't use the features. **bleep**. The transaction went thru and isn't pending anymore so why can't I use my premium
Community Legend
651 Views
6 replies
0 likes
I just signed up as a student yesterday and the first wo times I tried to subsribe it said it could not verify I was a student and I wouldnt be charged. Those two attempts were charged to my card. They money is no longer in my account. I then tried a...
I just signed up as a student yesterday and the first wo times I tried to subsribe it said it could not verify I was a student and I wouldnt be charged. Those two attempts were charged to my card. Th...
501 Views
0 replies
0 likes
I signed up for Premium for 0.99 3months and still haven't payed but it says on my subscription that it will charge me 4.99/month. Is it after the 3 months or will it actually charge me 4.99 ?
I signed up for Premium for 0.99 3months and still haven't payed but it says on my subscription that it will charge me 4.99/month. Is it after the 3 months or will it actually charge me 4.99 ?
Casual Listener
375 Views
2 replies
0 likes
Hi, i would like to try out 0.99 for 3 months deal but i am a student as well. If i start the 0.99 offer now, will i be able to switch my account to student before it charges me 9.99? Thank you.
Hi, i would like to try out 0.99 for 3 months deal but i am a student as well. If i start the 0.99 offer now, will i be able to switch my account to student before it charges me 9.99? Thank you.
Spotify Star
339 Views
1 replies
0 likes
Hi all, not sure what the problem is but whenever I try to pay with Paypal after I click the Agree & Pay button its take me back to spotify and its just a blank screen with nothing happening!Thank You
Hi all, not sure what the problem is but whenever I try to pay with Paypal after I click the Agree & Pay button its take me back to spotify and its just a blank screen with nothing happening! Th...
369 Views
0 replies
0 likes
Trying to buy the 0.99 deal but when I try to pay with PaySafeCard it charges 5EUR or whatever. It tells me how much before I accept. Is that intentional or a bug?
Trying to buy the 0.99 deal but when I try to pay with PaySafeCard it charges 5EUR or whatever. It tells me how much before I accept. Is that intentional or a bug?
Spotify Star
357 Views
1 replies
0 likes
