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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

147209 Views

69 replies

10 likes

Premium for Family
  • 147209 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

92915 Views

89 replies

4 likes

  • 92915 Views
  • 89 replies
  • 4 likes

I want a refund for buying Spotify premium on the wrong account

I brought Spotify premium on the web player only to realise it was the wrong account so I cancelled it and payed again for premium but on the right account. When I asked for a refund on the wrong account, it refunded me for the right account so I hav...

Visitor

I brought Spotify premium on the web player only to realise it was the wrong account so I cancelled it and payed again for premium but on the right account. When I asked for a refund on the wrong acc...

Luan

Spotify Star

998 Views

2 replies

0 likes

  • 998 Views
  • 2 replies
  • 0 likes

Pagamento

Fiz o plano spotify duo onde dizia que os primeiros 3 meses seriam gratis, e esta sendo cobrado todo mes.

Visitor

Fiz o plano spotify duo onde dizia que os primeiros 3 meses seriam gratis, e esta sendo cobrado todo mes.

Luan

Spotify Star

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Superuser Contribution Verificação do histórico de pagamento

Boa tarde! Desde quando assinei, o plano escolhido foi o universitário, e como podem ver no histórico de pagamento tiveram alguns meses que cobraram um valor acima do valor do plano, desejo entender o real motivo.Percebo que houve falha e por isso de...

Visitor

Boa tarde! Desde quando assinei, o plano escolhido foi o universitário, e como podem ver no histórico de pagamento tiveram alguns meses que cobraram um valor acima do valor do plano, desejo entender ...

Vasil

Moderator

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

I want to add a new credit card to pay for my monthly payments and it won’t

I’m trying to add a new credit card. I went through all the steps several times and it keeps saying.Error this is so frustrating I have seen the reviews and lots of people are having the same problem. Do they not want to get paid for their monthly su...

Casual Listener

I’m trying to add a new credit card. I went through all the steps several times and it keeps saying.Error this is so frustrating I have seen the reviews and lots of people are having the same problem...

Luke

Community Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Unable to set up Duo account as my address is not identified

The Duo set up will not accept that there are various residential properties using the same postcode. I do not know the folk living at the address that pops up and there is a risk that they (or others in post code area) already have Spotify accounts....

Visitor

The Duo set up will not accept that there are various residential properties using the same postcode. I do not know the folk living at the address that pops up and there is a risk that they (or othe...

Maxim

Spotify Star

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

spotify payment keeps saying failed and next billing date shows yesterday

i cannot pay for spotify as payment fails appears and also, the “you will be billed next on 7th april, 2024” keeps showing up. 7th april was yesterday. i updated spotify and tried to pay from my laptop too but the issue isnt get solved

Casual Listener

i cannot pay for spotify as payment fails appears and also, the “you will be billed next on 7th april, 2024” keeps showing up. 7th april was yesterday. i updated spotify and tried to pay from my lapt...

Billy-J

Spotify Star

565 Views

3 replies

0 likes

  • 565 Views
  • 3 replies
  • 0 likes

Iots access of apple id

I accidentally logged out of my Apple ID account and couldn’t log back in, I had to create a new Apple ID, but my card is debited for the subscription for the account where I can’t log in

Visitor

I accidentally logged out of my Apple ID account and couldn’t log back in, I had to create a new Apple ID, but my card is debited for the subscription for the account where I can’t log in

Billy-J

Spotify Star

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution payment failed egypt

the debit cards can't withdraw foreign currency due to regulations in Egypt although the payment is in local currency but the payment keeps on failing and there is no other payment methods what can i do

Visitor

the debit cards can't withdraw foreign currency due to regulations in Egypt although the payment is in local currency but the payment keeps on failing and there is no other payment methods what can i...

Ivelina

Moderator

4106 Views

4 replies

1 likes

  • 4106 Views
  • 4 replies
  • 1 likes

Zmiana planu premium w czasie trwania subskrybcji

Chciałbym zmienić plan z individual na duo podczas gdy pozostało jeszcze 20 dni do końca okresu rozliczeniowego, a chce sie dopytać czy trzeba płacić pełną cene, czy raczej tylko dopłacić, a jeżeli całość to czy są jakieś zwroty za wcześniej zakupion...

Visitor

Chciałbym zmienić plan z individual na duo podczas gdy pozostało jeszcze 20 dni do końca okresu rozliczeniowego, a chce sie dopytać czy trzeba płacić pełną cene, czy raczej tylko dopłacić, a jeżeli c...

Maxim

Spotify Star

1715 Views

1 replies

0 likes

  • 1715 Views
  • 1 replies
  • 0 likes

estaba con Miranda en el chat y se cerro el chat

tengo plan premiun y solicite plan duo.....no ha sido posible que la otra persona acceda

Visitor

tengo plan premiun y solicite plan duo.....no ha sido posible que la otra persona acceda

Billy-J

Spotify Star

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

Cancelar assinatura premium hoje

Quero cancelar e voltar ao free

Visitor

Quero cancelar e voltar ao free

Billy-J

Spotify Star

1300 Views

2 replies

0 likes

  • 1300 Views
  • 2 replies
  • 0 likes

Why can't I change to student abo?

I am getting this message: "You are not eligible for Premium StudentPremium Student is only valid for students at an eligible college or university for a maximum of 4 years." But I don't think I have used it for four years.. PlanIndividual CountrySwi...

Visitor

I am getting this message:  "You are not eligible for Premium Student Premium Student is only valid for students at an eligible college or university for a maximum of 4 years."    ...

Billy-J

Spotify Star

256 Views

1 replies

0 likes

  • 256 Views
  • 1 replies
  • 0 likes

Spotify Duo does not accept partner

When inviting my partner for Spotify Duo, everything goes well up to the point where they enter the same address as mine. Then suddenly there's an error message and we can't continue. It might have to do that they previously lived in another country,...

Visitor

When inviting my partner for Spotify Duo, everything goes well up to the point where they enter the same address as mine. Then suddenly there's an error message and we can't continue. It might have t...

Billy-J

Spotify Star

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

Move from Premium Duo to Family and change plan owner

We currently have Premium Duo, with my son as the main plan owner. We want to upgrade to a family plan and make me the owner. How do I do this?My son has cancelled his subscription but I cannot see how to start a family plan in my name and invite my ...

Visitor

We currently have Premium Duo, with my son as the main plan owner. We want to upgrade to a family plan and make me the owner. How do I do this? My son has cancelled his subscription but I cann...

Billy-J

Spotify Star

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Como posso conseguir reembolso ?

Foram retirados dois valores do meu cartão no mês de março, um valor do meu plano universitário 11,90 e do plano individual em que eu não era assinante 21,90. Gostaria de auxílio

Visitor

Foram retirados dois valores do meu cartão no mês de março, um valor do meu plano universitário 11,90 e do plano individual em que eu não era assinante 21,90. Gostaria de auxílio

Billy-J

Spotify Star

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Missed payment date but when I put money it was deducted but still no subcription

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes