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Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

  • Visitor
  • Satyampriyanshu
  • Casual Listener
  • 53377 Views
  • 32 replies
  • 3 likes
  • 53377 Views
  • 32 replies
  • 3 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6843 Views
  • 23 replies
  • 2 likes
  • 6843 Views
  • 23 replies
  • 2 likes

me cobraron 2 veces en el mismo mes

Me llego hoy 31/1/23 el informe de la targeta y me dice que el dia 23/12/22 tengo 2 pagos identicos de spotify

  • Visitor
  • Me llego hoy 31/1/23 el informe de la targeta y me dice que el dia 23/12/22 tengo 2 pagos identicos de spotify
  • Jose_M
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Not using premium and not showing in account but amount get deducted from last 8 month.

Not using premium and not showing in the account but the amount gets deducted from the last 8 months.Please check all these transactions and refund the same Invoice IdDebit date9T56AB0Y73976U12-Jan-233IXF1QPPAZBCB12-Dec-229S14J7KUZR657V12-Nov-22Z5A10...

  • Visitor
  • Not using premium and not showing in the account but the amount gets deducted from the last 8 months. Please check all these transactions and refund the same   Invoice Id Debit date ...
  • Jose_M
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hola en el mes d diciembr m cambie a plan premium de 3 meses gratis yyy no

M cambie a plan premium de 3 meses gratis uno están respetando yaq m lo quitaron en este mes yya m están cobrando

  • Visitor
  • M cambie a plan premium de 3 meses gratis uno están respetando yaq m lo quitaron en este mes yya m están cobrando
  • Alex
  • Spotify Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Solved!! Cancelar assinatura -

ola, eu assinei ao premium tem meses e não consigo utilizar.Gostaria de cancelar e nao pagar mais este serviço, mas eu nao sei qual conrta esta cadastrada o premium. Não consigo encontrar.

  • Newbie
  •   ola, eu assinei ao premium tem meses e não consigo utilizar. Gostaria de cancelar e nao pagar mais este serviço, mas eu nao sei qual conrta esta cadastrada o premium. Não consigo encontrar.
  • Luan
  • Spotify Star
  • 1048 Views
  • 3 replies
  • 0 likes
  • 1048 Views
  • 3 replies
  • 0 likes

Superuser Contribution Pago automatico

Acabo de pagar un recibo. No quiero que el siguiente se me pase automáticamente. ¿Si me desubscribo ahora de Premium para que no se me pase el siguiente recibo automáticamente pierdo el derecho a Premium este mes?

  • Newbie
  • Acabo de pagar un recibo. No quiero que el siguiente se me pase automáticamente. ¿Si me desubscribo ahora de Premium para que no se me pase el siguiente recibo automáticamente pierdo el derecho a Pre...
  • AlejaR
  • Moderator
  • 7600 Views
  • 3 replies
  • 0 likes
  • 7600 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify deletes downloads

I have premium and when i download a playlist 1 day later the playlist is automatically deleted

  • Casual Listener
  • I have premium and when i download a playlist 1 day later the playlist is automatically deleted
  • Walter23
  • Casual Listener
  • 333 Views
  • 4 replies
  • 0 likes
  • 333 Views
  • 4 replies
  • 0 likes

Como puedo cambiar el metodo de pago?

El metodo de pago que tenia vinculado caduco, vencio y quiero incorporar otra tarj de credito.

  • Visitor
  • El metodo de pago que tenia vinculado caduco, vencio y quiero incorporar otra tarj de credito.
  • Jose_M
  • Spotify Star
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Solved!! Free Trial Problem

I just got a notification that my 14 day free trial just ended except I don’t remember clicking anything. Maybe I did by mistake. Does it automatically cancel after the 14 days or do I have to cancel it. If so how do I do that? I don’t want to get ch...

  • Casual Listener
  • I just got a notification that my 14 day free trial just ended except I don’t remember clicking anything. Maybe I did by mistake. Does it automatically cancel after the 14 days or do I have to cancel...
  • Maxim
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Pague por medio de nequi (colombia) y el servicio no funciona

pague por medio de nequi para pasar a un plan premium, recibi el correo confirmando el pago pero en mi cuenta sigue apareciendo que tengo plan gratis y no premium

  • Visitor
  • pague por medio de nequi para pasar a un plan premium, recibi el correo confirmando el pago pero en mi cuenta sigue apareciendo que tengo plan gratis y no premium
  • Jose_M
  • Spotify Star
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

Pop up ads for paid subscripers

PlanpremiumCountryCanadaDevice(Pixel 5)Operating System(Android most up to date) My Question or IssueI've a great idea. It would be brilliant if no more recommendations... full page pop ups appear on the app which I have to click X to remove before I...

  • Casual Listener
  • Plan premium Country Canada Device (Pixel 5) Operating System (Android most up to date)   My Question or Issue I've a great idea. It would be brilliant if no more recommendations...&nb...
  • Jose_M
  • Spotify Star
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Solved!! Your payment method and country don't match

This has been asked multiple times but I can't find any satisfying answers. I'm a subscriber who's started my premium membership while living in the UK, I have now moved to Austria and have opened a new bank account through an online banking bank. Th...

  • Casual Listener
  • This has been asked multiple times but I can't find any satisfying answers.   I'm a subscriber who's started my premium membership while living in the UK, I have now moved to Austria and have ...
  • _HighLow_
  • Casual Listener
  • 2052 Views
  • 3 replies
  • 0 likes
  • 2052 Views
  • 3 replies
  • 0 likes

Changing Region

PlanPremiumCountryUSADeviceiPhone 11 Pro My Question or IssueHello! I am trying to change my region in Spotify from Mexico to USA in order to update my form of payment, but when I try to change it, Spotify won’t allow it. Why is this? How can I fix i...

  • Newbie
  • Plan Premium Country USA Device iPhone 11 Pro   My Question or Issue Hello! I am trying to change my region in Spotify from Mexico to USA in order to update my form of payment, but when ...
  • kaworu_bloodpaw
  • Roadie
  • 270 Views
  • 1 replies
  • 0 likes
  • Account subscription
    regional
    Regional lock
  • 270 Views
  • 1 replies
  • 0 likes

Upgrading from Premium to Duo issues

I've just spent a frustrating 5 hours on chat with Spotify Advisors in an attempt to upgrade my Premium account to a Duo. I have credit on my Premium account from Christmas Gift Cards although this should not be an issue to upgrading as confirmed by ...

  • Newbie
  • I've just spent a frustrating 5 hours on chat with Spotify Advisors in an attempt to upgrade my Premium account to a Duo.  I have credit on my Premium account from Christmas Gift Cards although ...
  • Maxim
  • Spotify Star
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Argent prélevé sans abonnement

Bonjour,J'ai essayé en septembre de m'abonner à Spotify Prenium et n'y suis pas arrivée, il y avait une offre de trois mois gratuits.je me souviens avoir rentré mon numéro de carte bancaire mais cela n'a jamais fonctionné, je suis restée bloqué sur S...

  • Casual Listener
  • Bonjour, J'ai essayé en septembre de m'abonner à Spotify Prenium et n'y suis pas arrivée, il y avait une offre de trois mois gratuits. je me souviens avoir rentré mon numéro de carte banc...
  • Mela1444
  • Casual Listener
  • 4062 Views
  • 6 replies
  • 0 likes
  • 4062 Views
  • 6 replies
  • 0 likes

Spotify in Bahrain

Bahrain is promoting Spotify, even though we do not have it available in the countrywe deserve to have it!!!Check link below,http://www.timeoutbahrain.com/nightlife/features/69910-must-have-music-apps

  • Casual Listener
  • Bahrain is promoting Spotify, even though we do not have it available in the country we deserve to have it!!! Check link below, http://www.timeoutbahrain.com/nightlife/features/69910-must-have-mus...
  • Mag723
  • Newbie
  • 2455 Views
  • 2 replies
  • 0 likes
  • 2455 Views
  • 2 replies
  • 0 likes

Superuser Contribution Upgrade to Prepaid Premium Family from Prepaid Premium Duo not reflecting

PlanPremium Duo/FamilyCountryIndia My Question or IssueI have had Premium Duo (prepaid for 12 months) with 130 days remaining. I wished to change my plan to Premium Family (prepaid for 12 months) and followed the payment process and was billed for th...

  • Newbie
  • Plan Premium Duo/Family Country India   My Question or Issue I have had Premium Duo (prepaid for 12 months) with 130 days remaining. I wished to change my plan to Premium Family (prepaid f...
  • Alex
  • Spotify Legend
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

Superuser Contribution Indian Status Tax Exempt, Quebec Canada

PlanPremiumCountryCanada Hello. Could I be exempt of applicable tax. I am Indian Status possessing a certificate of Indian status and live in an Indian Reserve in Quebec Canada.

  • Visitor
  • Plan Premium Country Canada     Hello. Could I be exempt of applicable tax. I am Indian Status possessing a certificate of Indian status and live in an Indian Reserve in Quebec Canada...
  • Alex
  • Spotify Legend
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes