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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75092 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140165 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80492 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269613 Views
159 replies
13 likes
Mye wifes Spotify account show Premium DUO. But she are not allowed to download sengs. When trying to download Spotify ask her to upgrade to Premium.How to solve this?
Mye wifes Spotify account show Premium DUO. But she are not allowed to download sengs. When trying to download Spotify ask her to upgrade to Premium. How to solve this?
Spotify Star
261 Views
1 replies
0 likes
I cancelled my subscription on the da my plan ended; however, I was debited for the next month's payment. When I cancelled, it appeared that my plan had cancelled for that day (March 22) and that I would go to a free plan today, March 23, but I still...
I cancelled my subscription on the da my plan ended; however, I was debited for the next month's payment. When I cancelled, it appeared that my plan had cancelled for that day (March 22) and that I w...
Spotify Star
251 Views
1 replies
0 likes
Spotify sent an email and indicated that auto-pay was now turned off.
Spotify sent an email and indicated that auto-pay was now turned off.
Spotify Star
519 Views
1 replies
0 likes
Just wanted to see if I can go in and make a payment myself to go ahead and get it over with.
Just wanted to see if I can go in and make a payment myself to go ahead and get it over with.
Spotify Star
868 Views
1 replies
0 likes
Estoy registrada hice todo el trámite para que me cobraran el plan de estudiante y me están cobrando normal y no es justo
Estoy registrada hice todo el trámite para que me cobraran el plan de estudiante y me están cobrando normal y no es justo
Spotify Star
242 Views
1 replies
0 likes
J'ai renouvelé mon abonnement étudiant en décembre et j'ai reçu le mail sur mon adresse mail étudiante pour confirmer que j'avais un abonnement étudiant (prélèvement en décembre 5.99€). Depuis janvier je suis prélevé comme un abonnement adulte (10.99...
J'ai renouvelé mon abonnement étudiant en décembre et j'ai reçu le mail sur mon adresse mail étudiante pour confirmer que j'avais un abonnement étudiant (prélèvement en décembre 5.99€). Depuis janvie...
Spotify Star
486 Views
1 replies
0 likes
How can I leave family plan and start individual plan but will I keep all liked songs and playlists?
How can I leave family plan and start individual plan but will I keep all liked songs and playlists?
Community Legend
608 Views
1 replies
0 likes
Minha conta Premium duo foi cancelada
Minha conta Premium duo foi cancelada
Spotify Star
261 Views
1 replies
0 likes
Cannot connect to Spotify at all
Cannot connect to Spotify at all
Moderator
256 Views
1 replies
0 likes
Good day, how long does it take to get a refund after canceling a premium subscription?
Good day, how long does it take to get a refund after canceling a premium subscription?
Spotify Star
306 Views
1 replies
0 likes
I have subscribed to a Family Premium subscription but I am unable to log in. What should I do?
I have subscribed to a Family Premium subscription but I am unable to log in. What should I do?
Spotify Star
200 Views
1 replies
0 likes
You would think that renewal would be so easy. You click the big green button in the email, get sent to your account with 2 renewal options. Buy 12 months in advance or pay monthly. Simple right? But no, Spotify has to make the most complicated way o...
You would think that renewal would be so easy. You click the big green button in the email, get sent to your account with 2 renewal options. Buy 12 months in advance or pay monthly. Simple right? But...
Moderator
2053 Views
3 replies
0 likes
I bought premium on my laptop with my email then I used the same email and logged in on my phone and it is not giving me premium.
I bought premium on my laptop with my email then I used the same email and logged in on my phone and it is not giving me premium.
Spotify Star
312 Views
1 replies
0 likes
I got the invitation link to join family Premium. After i confirmed i got the error message „an Error has occurred, please try again later“.My Account that wants to join has still Duo Premium Active till 3/25. Do I have to wait to join till im a free...
I got the invitation link to join family Premium. After i confirmed i got the error message „an Error has occurred, please try again later“. My Account that wants to join has still Duo Premium Activ...
Spotify Legend
507 Views
3 replies
0 likes
En unas semanas me voy de vacaciones dentro del mismo país con mi pareja con quien comparto el plan duo, podré seguir escuchando la música?
En unas semanas me voy de vacaciones dentro del mismo país con mi pareja con quien comparto el plan duo, podré seguir escuchando la música?
Moderator
489 Views
1 replies
0 likes
Realicé el pago del plan que actualmente tengo, al ser de estudiante por un valor de $ 9.300,00 y al momento de observar la aplicación por la cual se realizó el pago se ven reflejados 2 descuentos por este valor, posteriormente me llegaron 2 comproba...
Realicé el pago del plan que actualmente tengo, al ser de estudiante por un valor de $ 9.300,00 y al momento de observar la aplicación por la cual se realizó el pago se ven reflejados 2 descuentos po...
Spotify Star
282 Views
1 replies
0 likes
I am from Nigeria. I will like to pay for one year premium individual
I am from Nigeria. I will like to pay for one year premium individual
Visitor
473 Views
2 replies
0 likes
Se me tenía que cobrar el plan premium entre el 14 y el 15 de marzo, se me cobró varias veces, seis veces, dinero que se mantiene bloqueado, de dos tarjetas diferentes y aún así me sigue saliendo un anuncio de que puedo perder mi plan si no lo pago.
Se me tenía que cobrar el plan premium entre el 14 y el 15 de marzo, se me cobró varias veces, seis veces, dinero que se mantiene bloqueado, de dos tarjetas diferentes y aún así me sigue saliendo un ...
Moderator
273 Views
1 replies
0 likes
I had free trial on my iPhone and since it said that I could not upgrade to premium on my iPhone, I upgraded no my Mac. I have the upgrade on my Mac but not on my iPhone. How can I download the premium version to my iPhone?
I had free trial on my iPhone and since it said that I could not upgrade to premium on my iPhone, I upgraded no my Mac. I have the upgrade on my Mac but not on my iPhone. How can I download the premi...
Moderator
489 Views
1 replies
0 likes
PlanPremiumCountryIndiaDevice(PC)Operating System(Windows 10) My Question or IssueI made a subscription to Premium Mini thinking it'll provide "Very High" quality music. Later I found out it doesn't. Then I immediately made a subscription to Full Pre...
Plan Premium Country India Device (PC) Operating System (Windows 10) My Question or Issue I made a subscription to Premium Mini thinking it'll provide "Very High" quality music. Late...
Casual Listener
1992 Views
6 replies
0 likes
