Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 14097 Views
- 7 replies
- 0 likes
- 14097 Views
- 7 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1382 Views
- 19 replies
- 1 likes
- 1382 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47311 Views
- 20 replies
- 3 likes
- 47311 Views
- 20 replies
- 3 likes
I want to change my billing date to my convenient date , how can i do that?
My billing date comes at middle of the month and my salary payment is at the end of every month
- My billing date comes at middle of the month and my salary payment is at the end of every month
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- Roadie
- 155 Views
- 2 replies
- 0 likes
- 155 Views
- 2 replies
- 0 likes
hi, i want to get premium and i already used the free trial and the website
i used free trail already and i want to get premium again and it won't let me pay it keeps taking me back to the same page
- i used free trail already and i want to get premium again and it won't let me pay it keeps taking me back to the same page
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- Spotify Star
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
Superuser Contribution Premium Duo not working
PlanPremium DuoCountryNew ZealandDeviceiPhone SE 2020Operating SystemiOS 15.5 My Question or IssueMy partner sent me invite for Premium Duo and I’ve been trying to activate but it keeps saying that “it looks like you’re joining from another country. ...
- Plan Premium Duo Country New Zealand Device iPhone SE 2020 Operating System iOS 15.5 My Question or Issue My partner sent me invite for Premium Duo and I’ve been trying to activate b...
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- Moderator
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Superuser Contribution Can't Access Hulu in Spotify
PlanPremium (for Students)CountryUS DeviceLenovo Yoga/ iPhone XOperating SystemWindows 10/ ios My Question or IssueI was on the Spotify Premium plan for Students and had access to Hulu. One day, my sister tried adding me to a family plan, and I lost ...
- Plan Premium (for Students) Country US Device Lenovo Yoga/ iPhone X Operating System Windows 10/ ios My Question or Issue I was on the Spotify Premium plan for St...
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- Moderator
- 138 Views
- 1 replies
- 0 likes
- 138 Views
- 1 replies
- 0 likes
Superuser Contribution I want to cancel my subscription
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I want to cancel my account
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I want t...
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- Spotify Legend
- 362 Views
- 2 replies
- 0 likes
- 362 Views
- 2 replies
- 0 likes
Superuser Contribution Subscription renewal
For some reason I've not been able to renew my Spotify student subscription,even after trying about 5 different cards it still doesn't work, I'm fed up already and I don't know what next to do. PlanPremiumCountryNigeriaDeviceNokia 6.1 plusOperating S...
- For some reason I've not been able to renew my Spotify student subscription,even after trying about 5 different cards it still doesn't work, I'm fed up already and I don't know what next to do. &nbs...
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- Spotify Legend
- 508 Views
- 6 replies
- 1 likes
- 508 Views
- 6 replies
- 1 likes
Superuser Contribution Re: Problem with subscription
Good night. I have trouble trying to be premium. tells me I've already got the free trial and won't let me move forward with the purchase
- Good night. I have trouble trying to be premium. tells me I've already got the free trial and won't let me move forward with the purchase
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- Moderator
- 285 Views
- 1 replies
- 0 likes
- 285 Views
- 1 replies
- 0 likes
Superuser Contribution Stopping duo/family pop-ups
PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy Note 20 Ultra / iPad Pro 12.9" (4th gen)Operating SystemAndroid 11 - One UI 3 / iPad OS 15.0.2My Question or IssueI have a premium account, only I use my account, so why does my app keep asking me ...
- Plan Premium Country United Kingdom Device Samsung Galaxy Note 20 Ultra / iPad Pro 12.9" (4th gen) Operating System Android 11 - One UI 3 / iPad OS 15.0.2 My Question or Issue I have a pre...
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- Casual Listener
- 1085 Views
- 3 replies
- 1 likes
- 1085 Views
- 3 replies
- 1 likes
i just cancelled my payments today. can i get a refund?
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
- None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
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- Spotify Star
- 155 Views
- 1 replies
- 0 likes
- 155 Views
- 1 replies
- 0 likes
Superuser Contribution [Community][Other] Is there an annualy Family plan subscription?
Im on a family plan month subscription, i want to change to annual subscription... can it be done?
- Im on a family plan month subscription, i want to change to annual subscription... can it be done?
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- Moderator
- 141 Views
- 1 replies
- 0 likes
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Other
- 141 Views
- 1 replies
- 0 likes
Superuser Contribution Charged but not reserved premium
None of the below information iequired. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc....
- None of the below information iequired. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook ...
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- Moderator
- 123 Views
- 1 replies
- 0 likes
- 123 Views
- 1 replies
- 0 likes
Spotify DUO - Account's country Change - Waiting Period
PlanDuoCountryLuxembourg DeviceNot relevantOperating SystemNot relevant My Question or IssueI subscribed to Spotify Duo, and Spotify automatically made me choose as my country France or other territories linked to France. So I ended up leaving that a...
- Plan Duo Country Luxembourg Device Not relevant Operating System Not relevant My Question or Issue I subscribed to Spotify Duo, and Spotify automatically made...
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- Spotify Star
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
Subscription
I have a premium plan and for whatever reason Spotify is taking $10 almost every . I noticed that I kept seeing Spotify payments more frequent and I just checked.
- I have a premium plan and for whatever reason Spotify is taking $10 almost every . I noticed that I kept seeing Spotify payments more frequent and I just checked.
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- Spotify Star
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Problem with subscription
Previously, I used the student offer, but for some reason my offer changed to regular premium, I tried to switch to a student but I was told that this offer has already been used, although I have been using this offer for 2 years, how could I solve t...
- Previously, I used the student offer, but for some reason my offer changed to regular premium, I tried to switch to a student but I was told that this offer has already been used, although I ha...
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- Spotify Legend
- 221 Views
- 1 replies
- 0 likes
- 221 Views
- 1 replies
- 0 likes
Can i see in which accounts. my credit card info has been used?
PremiumCountryMexicoMy Question or IssueI have had 2 payments for a while. i always attributed for a single payment that just reflected twice. so i just wanted to verify if i maybe had 2 accouts with recurrent subscription
- Premium Country Mexico My Question or Issue I have had 2 payments for a while. i always attributed for a single payment that just reflected twice. so i just wanted to verify if i maybe had 2 acco...
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- Spotify Star
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
Superuser Contribution Duo account influences my personal recommendations
is it possible that all music tracking, including release radar and mix of the week, is also completely separated in a duo subscription?
- is it possible that all music tracking, including release radar and mix of the week, is also completely separated in a duo subscription?
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- Moderator
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Superuser Contribution Suscripción
Tengo vinculada mi cuenta premium a facebook, el problema es que perdí mi cuenta de facebook y no puedo ingresar seción en Spotify premium.....Quisiera saber, ¿Cómo puedo cancelar la suscripción ? Ya que tengo vinculada mi tarjeta para cobro automáti...
- Tengo vinculada mi cuenta premium a facebook, el problema es que perdí mi cuenta de facebook y no puedo ingresar seción en Spotify premium..... Quisiera saber, ¿Cómo puedo cancelar la suscripción ? ...
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- Moderator
- 137 Views
- 1 replies
- 0 likes
- 137 Views
- 1 replies
- 0 likes
Superuser Contribution transfer to ne gallaxy phone music moved but not premuim. Can't listen to music.
PlanFree/PremiumCountry Device Galaxy A42(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue transfer my premuim
- Plan Free/Premium Country Device Galaxy A42 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Iss...
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- Moderator
- 99 Views
- 1 replies
- 0 likes
- 99 Views
- 1 replies
- 0 likes
Superuser Contribution Gift cards not working anymore
PlanStudent PremiumCountryAustraliaDeviceWindows ComputerOperating SystemWindows 10 My Question or IssueHello, I had some difficulties with renewing my most recent subscription. In the last year, I have been using one of my MasterCard gift cards to r...
- Plan Student Premium Country Australia Device Windows Computer Operating System Windows 10 My Question or Issue Hello, I had some difficulties with renewing my most recent su...
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- Moderator
- 543 Views
- 1 replies
- 0 likes
- 543 Views
- 1 replies
- 0 likes
Canceling after payment is made
If i just got charged my monthly payment. If i cancel will i still have access to premium until the following bill is due ?
- If i just got charged my monthly payment. If i cancel will i still have access to premium until the following bill is due ?
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- Spotify Star
- 242 Views
- 3 replies
- 0 likes
- 242 Views
- 3 replies
- 0 likes