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Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Hola le estoy pagando la cuenta Premium a un amigo, pero le robaron el celular y perdió todos los datos no se acuerda de ninguna contraseña ni el nombre de usuario de spotify, facebook ni del correo de hotmail ya que fueron creadas hace mucho tiempo ...
Les comento que tengo contratado el plan premium de Spotify a través de mi operadora de telefonía móvil (Entel). Este servicio lo contraté hace tres meses, pero la boleta de este mes, me sale con el cobro por dos cuentas premium de Spotify. Me contac...
PlanPremium (6,99€ p/month) CountryPortugalDeviceHuawei P10Operating SystemAndroid My Question or IssueHey!I've been using regular Spotify Premium for at least a year now and today my subscription ended. When I went to renew my subscription, for some...
There are 76 million students in this country that are offered a discount for Spotify.Active military members are about 0.5% of the IS population. Yet Spotify offers a student discount, but not a Military discount. What gives Spotify? I have seen pos...
Plan: PremiumPaís: Colombia Adquirí el plan premium el 12 de enero, pero se me cobró (son tres meses gratis). Investigué un poco y encontré información, la cual decía que se retira dinero de la cuenta para asegurarse que hay dinero para poder continu...
PlanFreeCountrySADevice(iPhone xs, Windows PC)Operating System(iOS 10, Windows 10) My Question or IssueI was supsicibed for premiume for one mounth before. using my VISA card but this time my payment get an Error so saddenly whats going on .i tried t...
PlanPremiumCountryArgentina DeviceSamsung Galaxy S6 edgeOperating SystemAndroid Nougat My Question or IssueQuiero pagar anual y no encuentro nada como lo hago??
PlanFree/PremiumSri Lanka Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWe desperately need the subscription of Spotify account in Sri Lanka and we are ready to pa...
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue **bleep** you spotify. **bleep** you for not accepting my payment. It's poes annoying.
.... please upgrade your account with Spotify to become a full subscriber” i started getting this error a couple of days ago. It cuts off my song after playing for several seconds! I am a full subscriber on the family plan. I deleted the app and rein...
I have also the 6mth currys code, that also wont work, first says code dont exist, then im not eligible, ive never used premium. Ive spoke to advisors on the chat, and also replied to the emails, but they seem to be automated, and only ever say the p...
PlanFreeCountryU.S.A. DeviceNoneQuest Diagnostics leaked my personal data around 6/19, and i began to be billed $9.99 by Spotify. I didn't know what a Spotify was, so I find this company, and i see i have an FREE account here created with old Faceboo...
This month I have been charged twice - when I checked the payment reason, it just said the date - one was at 26th January and the other one - 30th January. I was really surprised because I had the exact amount of money on my card to get to house and ...
PlanFreeCountryIsraelDeviceSamsung Galaxy 8SOperating SystemAndroidMy Question or IssueEverytime I Try To Proceed with the payment to start my 3 month trial (i use visa) i get restricted. The Title Describes the Issue i get.
Country NetherlandsMy Question or Issue: I wanted to try Spotify, so I made an account, and took the 3 months free Spotify ! My husband did this a time ago, and shortly he has a premium account. Today he changed it to Premium Family. And I joined it ...
Plan Free - UK DeviceMacbook Pro late 2019Operating System My Question or Issuei keep getting emails and when I go on the page I get the attached, but when I try to get the 3 months trial, I get this: It looks like you’re not eligible for that offer,...
PlanFreeCountryChileDeviceiPhone 11 Pro, MacBook ProOperating SystemiOS 13.3, macOS Catalina (10.15.2) My Question or IssueMy Premium subscription was ended due to a payment issue with my credit card (I had a Premium Family plan), now I try to subscr...
PlanFree/PremiumCountry UK Operating SystemWindows 10 My Question or IssueI've paid for premium (Inc 3 moth free trial) last friday (24.01.20) to upgrade my free account to premium. I can see the payment has left my bank account but my spotify accoun...
PlanPremiumCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently updated my payment information for the premium subscription. I originally subscrib...
Hi,I had cancelled my premium account few days back which came with hulu and was enjoying hulu. When canceling I did not know that you have removed hulu from the premium package. Now, when I re-subscribe, I am not getting hulu. I had actually planned...