Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 108563 Views
- 70 replies
- 9 likes
- 108563 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Casual Listener
- 13320 Views
- 26 replies
- 2 likes
- 13320 Views
- 26 replies
- 2 likes
Superuser Contribution Family member address not accepted - sitting next to me on sofa, entering same address
I joined Premium months ago but have never managed to get my son to be able to join as a family member. We live together in Kuwait. I have entered the same address into my account and his I don't know how many times. EVERY TIME its says he is in a di...
- I joined Premium months ago but have never managed to get my son to be able to join as a family member. We live together in Kuwait. I have entered the same address into my account and his I don't kno...
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- Spotify Legend
- 504 Views
- 5 replies
- 0 likes
- 504 Views
- 5 replies
- 0 likes
Superuser Contribution Premium account is shuffle playing every album
I still have my premium account and every album I play is shuffling. I can still add to my queue to get songs to play in order but I shouldn't have to do this. I want the album to play all the way through. That's why I pay for premium.
- I still have my premium account and every album I play is shuffling. I can still add to my queue to get songs to play in order but I shouldn't have to do this. I want the album to play all the way th...
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- Spotify Legend
- 276 Views
- 3 replies
- 0 likes
- 276 Views
- 3 replies
- 0 likes
Solved!!Superuser Contribution Change from Student account to family account
I have a student premium account that I just have started two months ago.Although, I wanted to upgrade to a family account with my flatmates. I would be the owner of the account. I have two issues: 1)Will I stop to be charged from the student account...
- I have a student premium account that I just have started two months ago. Although, I wanted to upgrade to a family account with my flatmates. I would be the owner of the account. I have two is...
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- Casual Listener
- 1964 Views
- 5 replies
- 0 likes
- 1964 Views
- 5 replies
- 0 likes
Solved!!Superuser Contribution Ads on a premium acct playing music
PlanPremiumCountryAustraluaDeviceSamsung Galaxy s21 ultra and Samsung Monitor.Operating SystemAndroid My Question or IssueI'm getting ads playing music now? I never us3d to and shouldn't be getting them.
- Plan Premium Country Australua Device Samsung Galaxy s21 ultra and Samsung Monitor. Operating System Android My Question or Issue I'm getting ads playing music now? I never us3d to a...
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- Regular
- 497 Views
- 5 replies
- 0 likes
- 497 Views
- 5 replies
- 0 likes
Superuser Contribution Payments
Why i cant pay for my premium ? Im using 2 different metods.?
- Why i cant pay for my premium ? Im using 2 different metods.?
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- Casual Listener
- 525 Views
- 7 replies
- 0 likes
- 525 Views
- 7 replies
- 0 likes
Superuser Contribution Payment failed - bug of Spotify
If you google 'Spotify payment failed', there are so many topics, and Spotify suggest you to check your credit card. You go back to check around but nothing is wrong. So you are in a deadlock now. The answer is simple - it is a bug of Spotify. Do you...
- If you google 'Spotify payment failed', there are so many topics, and Spotify suggest you to check your credit card. You go back to check around but nothing is wrong. So you are in a deadlock now. &...
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- Moderator
- 683 Views
- 2 replies
- 2 likes
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Payment failure
- 683 Views
- 2 replies
- 2 likes
Solved!!Superuser Contribution Premium Duo
Merhaba, premium Duo hesabını kullanmak istiyoruz ama aynı evde yaşamıyoruz adreslerimizin aynı olma zorunluluğu var mı? Farklı adreste olupta bu planı kullanabilir miyiz?Desteğinizi bekler iyi çalışmalar dilerim ☺️
- Merhaba, premium Duo hesabını kullanmak istiyoruz ama aynı evde yaşamıyoruz adreslerimizin aynı olma zorunluluğu var mı? Farklı adreste olupta bu planı kullanabilir miyiz? Desteğinizi bekler...
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- Spotify Star
- 350 Views
- 1 replies
- 0 likes
- 350 Views
- 1 replies
- 0 likes
Card from another country issue Spotify Duo
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo I decided to try premium Duo, since me and my partner have been using the same account for...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
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- Spotify Star
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Superuser Contribution Premium not working
Hallo ik heb net en gratis premium genomen van 1 maand alleen het werkt niet?
- Hallo ik heb net en gratis premium genomen van 1 maand alleen het werkt niet?
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- Moderator
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
Superuser Contribution Unable to pay for premium
PlanPremiumCountryNigeria DeviceSamsung Galaxy A21s My Question or IssueI have tried severally to update my payment but they are all declining, the card is fully funded and is also enabled for foreign transactions. Please what can be done about this,...
- Plan Premium Country Nigeria Device Samsung Galaxy A21s My Question or Issue I have tried severally to update my payment but they are all declining, the card is fully funded an...
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- Moderator
- 294 Views
- 1 replies
- 1 likes
- 294 Views
- 1 replies
- 1 likes
Superuser Contribution Payments
Hi. Was just wondering if paying yearly is available? Thanks
- Hi. Was just wondering if paying yearly is available? Thanks
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- Moderator
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Superuser Contribution Premium user still receive advertisement
I have subscribe as premium user now but still have advertisement. Pls kindly advise.
- I have subscribe as premium user now but still have advertisement. Pls kindly advise.
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- Spotify Legend
- 505 Views
- 2 replies
- 2 likes
- 505 Views
- 2 replies
- 2 likes
Solved!! Changing plan in another country
Plan Premium Country Australia My Question or IssueJust moved to Australia and changed my payment method to an Australian one. I now what to change my plan to a Duo but I can’t? My current plan shows in $ but when I ask to change plans it shows all t...
- Plan Premium Country Australia My Question or Issue Just moved to Australia and changed my payment method to an Australian one. I now what to change my plan to a D...
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- Casual Listener
- 352 Views
- 2 replies
- 0 likes
- 352 Views
- 2 replies
- 0 likes
Superuser Contribution Can I buy and use Indian Spotify plan in Saudi Arabia
I am on trip to Saudi Arabia, I live in India. Want to know if I can buy and use Indian plan here in Saudi Arabia? If no then can I buy Saudi Arabia plan and still use it in India ? I will be returning back to India in a week or so.
- I am on trip to Saudi Arabia, I live in India. Want to know if I can buy and use Indian plan here in Saudi Arabia? If no then can I buy Saudi Arabia plan and still use it in India ? I will be returni...
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- Moderator
- 2632 Views
- 1 replies
- 0 likes
- 2632 Views
- 1 replies
- 0 likes
Superuser Contribution Unsubscribe
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Legend
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
Superuser Contribution Address Invalid when updating payment information
I keep getting the message "address invalid" when updating the payment information. I already tried incognito, different browsers, different networks, different devices, and different ways of writing the address and nothing works. I also spent three ...
- I keep getting the message "address invalid" when updating the payment information. I already tried incognito, different browsers, different networks, different devices, and different ways of writing...
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- Spotify Legend
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Spotify Duo Not Working for My Partner & I
I'm sitting here with my husband and I sent him the link to our Spotify Duo plan. As he adds in our home address, the system says we're 'not in the same country' and to 'try again when we're in the same country. We're at our kitchen table having brea...
- I'm sitting here with my husband and I sent him the link to our Spotify Duo plan. As he adds in our home address, the system says we're 'not in the same country' and to 'try again when we're in the s...
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- Spotify Star
- 141 Views
- 1 replies
- 0 likes
- 141 Views
- 1 replies
- 0 likes
Superuser Contribution Subscription using Smart carrier error
My Question or IssueHi!I'm having a problem. I'm trying to pay my 149 plan via smart with 200 worth of load, but after i enter the pin, its just keep on error(see below photo). And receive a text message that my sim is already under subscription(seco...
- My Question or Issue Hi!I'm having a problem. I'm trying to pay my 149 plan via smart with 200 worth of load, but after i enter the pin, its just keep on error(see below photo). And ...
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- Spotify Legend
- 1494 Views
- 3 replies
- 0 likes
- 1494 Views
- 3 replies
- 0 likes
Superuser Contribution Family Premium and listening to different music same time
PlanPremium familyCountryFinlandDevice(iPhone 11 Pro, 12 Pro, 13 ProOperating SystemiOS 15.5 My Question or IssueWe have a family premium account and 4 users. How can we listen to different music at the same time?
- Plan Premium family Country Finland Device (iPhone 11 Pro, 12 Pro, 13 Pro Operating System iOS 15.5 My Question or Issue We have a family premium account and 4 users. How can we list...
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- Spotify Star
- 1824 Views
- 1 replies
- 0 likes
- 1824 Views
- 1 replies
- 0 likes
Got Giftcard from another country as a gift, and now I can't accept it
PlanPremiumCountryCzechia (giftcard from Austria)DevicePCOperating SystemWindows 10 - Google ChromeMy Question or IssueHello, so, I got a gift card from my girl friend, because she was in Austria and wanted to make me feel happy. I live in Czechia, s...
- Plan Premium Country Czechia (giftcard from Austria) Device PC Operating System Windows 10 - Google Chrome My Question or Issue Hello, so, I got a gift card from my girl friend, because she ...
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- Spotify Star
- 1042 Views
- 3 replies
- 0 likes
- 1042 Views
- 3 replies
- 0 likes