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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130684 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62377 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
241529 Views
149 replies
13 likes
My Question or Issue:I have the Spotify app on my iPhone 8, and I have a Premium Duo account. My account works on my computer just fine but when I try to listen on my phone a screen pops up that says “Your last Premium payment didn’t work … Downgrade...
My Question or Issue: I have the Spotify app on my iPhone 8, and I have a Premium Duo account. My account works on my computer just fine but when I try to listen on my phone a screen pops up that sa...
Visitor
676 Views
2 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceiPhone 12Operating SystemiOS 16My Question or IssueI canceled my Premium account that I had through one of your telecom partners (KPN) because I want to join Premium Family. It looks like KPN canceled my subscri...
Plan Premium Country The Netherlands Device iPhone 12 Operating System iOS 16 My Question or Issue I canceled my Premium account that I had through one of your telecom partners (KPN) because...
Spotify Star
378 Views
1 replies
0 likes
I have subscribed for Premium plan for years, everything was good. But earlier this month, it was cancelled, and I also lost my playlists, although I have already paid for it (it was clearly stated on my bank account).
I have subscribed for Premium plan for years, everything was good. But earlier this month, it was cancelled, and I also lost my playlists, although I have already paid for it (it was clearly stated o...
Spotify Star
676 Views
5 replies
0 likes
Hey there, I'm new to Spotify. I received a code for a 3 month free premium trial from Microsoft rewards. I created a Spotify account (used the "use google account" option) and then activated the trial. The payment method I used was SOFORT. Everythin...
Hey there, I'm new to Spotify. I received a code for a 3 month free premium trial from Microsoft rewards. I created a Spotify account (used the "use google account" option) and then activate...
Spotify Star
1780 Views
1 replies
0 likes
Country: Israel My Question or Issue:I had a student premium account, and I moved to my family account as a user(i am not the paying member)I didn't cancel my premium account before I joined the family account, and now I can't cancel itWill I still b...
Country: Israel My Question or Issue: I had a student premium account, and I moved to my family account as a user(i am not the paying member) I didn't cancel my premium account bef...
Spotify Star
725 Views
1 replies
0 likes
I got logged out of my Spotify app account when my trial ended, but it was automatically renewed and now I have to redownload all my playlist. Is this how it usually happens after subscription expires?
I got logged out of my Spotify app account when my trial ended, but it was automatically renewed and now I have to redownload all my playlist. Is this how it usually happens after subscription expire...
Spotify Star
503 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueBro,i was charged for the individual plan after the 3 month free trial that started back in a...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Bro,i w...
Visitor
1375 Views
2 replies
1 likes
Plan - DuoCountry - IndiaDevice - IPhone 11 Operating system - IOS 16.1.1 My Question or Issue - Last year I was using Spotify Premium (individual account) for music. But this year I figured I’ll get the Duo plan to share it with my brother. My curre...
Plan - Duo Country - India Device - IPhone 11 Operating system - IOS 16.1.1 My Question or Issue - Last year I was using Spotify Premium (individu...
Spotify Star
677 Views
5 replies
0 likes
PlanFreeCountryUSDevice Operating SystemWindows 11 My Question or IssueI have a 3 month microsoft rewards code I want to use, but I don't have a credit card and can't get one. Is there a way to redeem the code without the credit card and if so how?
Plan Free Country US Device Operating System Windows 11 My Question or Issue I have a 3 month microsoft rewards code I want to use, but I don't have a credit card and can't ge...
Visitor
2075 Views
4 replies
0 likes
hola! llego un mensaje a correo de error de pago, y que no se pudo renovar el plan familiar…hago el cambio de tarjeta y me renovación fue exitosa pero a un plan INDIVIDUAL, cosa que yo quiero el familiar…no me deja cámbielo y pagar la diferencia AYUD...
hola! llego un mensaje a correo de error de pago, y que no se pudo renovar el plan familiar…hago el cambio de tarjeta y me renovación fue exitosa pero a un plan INDIVIDUAL, cosa que yo quiero el fami...
Spotify Star
635 Views
1 replies
0 likes
Plan Premium Duo Country UKDevice All of them Operating System N\AMy Question or IssueHow do I cancel Premium Duo keeping Premium, seemingly you're giving me the option to only go back to Free which I don't want to do, I just want to drop the Duo par...
Plan Premium Duo Country UK Device All of them Operating System N\A My Question or Issue How do I cancel Premium Duo keeping Premium, seemingly you're giving me the op...
Spotify Star
416 Views
1 replies
0 likes
I am a Premium Member for a Long Time i have two spotify account one is free and one is premium So on free account there is available to download individual songs and playlist and on my premium account there is no option to download individual song e...
I am a Premium Member for a Long Time i have two spotify account one is free and one is premium So on free account there is available to download individual songs and playlist and on my premium accou...
Spotify Star
308 Views
1 replies
0 likes
I can't valid the second account with this mail please Thank you
I can't valid the second account with this mail please <moderator edit - removed email link> Thank you
Moderator
519 Views
1 replies
0 likes
I recently renewed my Spotify Premium to Duo Premium a few days before the next billing date. Since I already purchase the plan I don't want to have to pay for it again.
I recently renewed my Spotify Premium to Duo Premium a few days before the next billing date. Since I already purchase the plan I don't want to have to pay for it again.
Spotify Star
234 Views
1 replies
0 likes
I tried to put in my email address and it says it is already taken. I have my music library on my phone and not sure why the desk top haas an old email.
I tried to put in my email address and it says it is already taken. I have my music library on my phone and not sure why the desk top haas an ol d email.
Moderator
235 Views
1 replies
0 likes
Spotify has charged me for 10 dollars 3 times in the past week
Spotify has charged me for 10 dollars 3 times in the past week
Moderator
415 Views
1 replies
0 likes
Cuando intente acceder a spotify con mi cuenta me pedía que cambie la ubicación desde spotify.com , cuando lo hice y accedí la cuenta ya no teni premium el cual pague por 3 meses
Cuando intente acceder a spotify con mi cuenta me pedía que cambie la ubicación desde spotify.com , cuando lo hice y accedí la cuenta ya no teni premium el cual pague por 3 meses
Moderator
227 Views
1 replies
0 likes
I'm UK based.I want to change the card for my monthly Spotify charge.Account Overview > Your Plan > payment details > UpdateTakes me to https://www.spotify.com/account/subscription/update-payment-details/I click the top "Credit or debit card" option ...
I'm UK based. I want to change the card for my monthly Spotify charge. Account Overview > Your Plan > payment details > Update Takes me to https://www.spotify.com/account/subscriptio...
Visitor
16119 Views
41 replies
1 likes
PlanPremiumCountry: Bangladesh My Question or IssueCan I buy the Spotify premium with BDT Currency Card?
Plan Premium Country: Bangladesh My Question or Issue Can I buy the Spotify premium with BDT Currency Card?
Moderator
260 Views
1 replies
0 likes
My Question or IssueMe and my sister share the dúo plan, but we missed the payment due and she had to re-send me the invitación but when I opened it, it didn’t let me asóciate my account to the premium plan, stating I’m only able to join another pers...
My Question or Issue Me and my sister share the dúo plan, but we missed the payment due and she had to re-send me the invitación but when I opened it, it didn’t let me asóciate my account to...
Spotify Star
188 Views
1 replies
0 likes
