Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
agora não foi ativada ,mesmo tendo recebido o recibo do Spotify, onde consta a forma de pagamento (cartão de crédito) que será utilizada após os 3 meses de gratuidade. Como devo proceder?
Visitor
agora não foi ativada ,mesmo tendo recebido o recibo do Spotify, onde consta a forma de pagamento (cartão de crédito) que será utilizada após os 3 meses de gratuidade. Como devo proceder?
Jose_M
Spotify Star
228 Views
1 replies
0 likes
J'habite au Québec et je n'est pas accès à premium à cause du 1 mois gratuit. Comment je fait pour m'abonner à Premium au Québec sans avoir le mois d'essais gratuit?
Visitor
J'habite au Québec et je n'est pas accès à premium à cause du 1 mois gratuit. Comment je fait pour m'abonner à Premium au Québec sans avoir le mois d'essais gratuit?
Jose_M
Spotify Star
430 Views
1 replies
0 likes
I live in Quebec and the only plans available are ones with the 1-month free (which are not available for users in Quebec). Is there a plan that I can get without the 1-month free, it's ridiculous that I can't even subscribe, I've tried selecting eve...
Visitor
I live in Quebec and the only plans available are ones with the 1-month free (which are not available for users in Quebec). Is there a plan that I can get without the 1-month free, it's ridiculous th...
Jose_M
Spotify Star
220 Views
1 replies
0 likes
se me han borrado las descargas culpa del fallo de cobro y me quede sin musica por eso, espero solucion
Visitor
se me han borrado las descargas culpa del fallo de cobro y me quede sin musica por eso, espero solucion
Jose_M
Spotify Star
339 Views
1 replies
0 likes
I just purchase solo plans and it just let me download only 30 songs. When I try to download it says I already reach the limitt
Visitor
I just purchase solo plans and it just let me download only 30 songs. When I try to download it says I already reach the limitt
Jose_M
Spotify Star
1587 Views
1 replies
0 likes
so lugares de fora massachucetis , me ajuda ae ne sou de minas
Visitor
so lugares de fora massachucetis , me ajuda ae ne sou de minas
Jose_M
Spotify Star
201 Views
1 replies
0 likes
PlanPremiumCountryindia I recently purchased spotify duo (there was still one day remaining for my previous plan - individual to end) now that i check my account details it updates to show my plan validity till next month but its under individual and...
Casual Listener
Plan Premium Country india I recently purchased spotify duo (there was still one day remaining for my previous plan - individual to end) now that i check my account details it updates to ...
Rikaaa
Casual Listener
310 Views
2 replies
0 likes
I am currently subscribed to a premium plan but i would like to change to duo premium plan. How do i do it?
Visitor
I am currently subscribed to a premium plan but i would like to change to duo premium plan. How do i do it?
Jose_M
Spotify Star
314 Views
1 replies
0 likes
Your payment method and country don't match.
Visitor
Your payment method and country don't match.
Jose_M
Spotify Star
413 Views
1 replies
0 likes
PlanFree/PremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a premium duo account but I still get ads while the other person doesnt, what's goin...
Casual Listener
Plan Free/Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a p...
Vasil
Moderator
831 Views
8 replies
0 likes
Hi everyone so I'm from Sri Lanka where I have access to prepaid plans and I was wondering if I can get the 12 month premium and the 6 month premium at the same time so I will have 1.5 years of premium? PlanPremiumCountrySri Lanka My Question or Issu...
Regular
Hi everyone so I'm from Sri Lanka where I have access to prepaid plans and I was wondering if I can get the 12 month premium and the 6 month premium at the same time so I will have 1.5 years of...
Maxim
Spotify Star
317 Views
1 replies
0 likes
After purchasing student premium plan by debit card (money has been debited) but it didn't reflect in my account .PremiumCountry DeviceOnePlus 8TOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Visitor
After purchasing student premium plan by debit card (money has been debited) but it didn't reflect in my account . Premium Country Device OnePlus 8T Operating System (iOS 10...
Jose_M
Spotify Star
265 Views
1 replies
0 likes
Last month I have subscribed to Spotify premium with the individual plan, and yesterday I decided to change the plan to family subscription, and payed for the subscription using Ooredoo, the same payment method as last month , today I got charged for...
Visitor
Last month I have subscribed to Spotify premium with the individual plan, and yesterday I decided to change the plan to family subscription, and payed for the subscription using Ooredoo, the same pay...
Jose_M
Spotify Star
360 Views
1 replies
0 likes
I got charged 4 times in a row, and I still don't have premium access, I just moved to Netherlands, but I was using spotify in Romania, every time I tried to pay it said "your payment method and country don't match", I tried to pay a few times, but i...
Casual Listener
I got charged 4 times in a row, and I still don't have premium access, I just moved to Netherlands, but I was using spotify in Romania, every time I tried to pay it said "your payment method and coun...
Jose_M
Spotify Star
573 Views
3 replies
0 likes
My current Prepaid Premium subscription is going to expire on 23rd Aug. So can I renew it before date? Does it count from 24th Aug.?
Regular
My current Prepaid Premium subscription is going to expire on 23rd Aug. So can I renew it before date? Does it count from 24th Aug.?
Himaru6000
Regular
14472 Views
8 replies
0 likes
PlanFree/PremiumCountryAustraliaDeviceIPhone 12Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueRecently switched from Premium to Premium Duo. The link my daughter receives says to login, theres no "sign up" for an account....
Visitor
Plan Free/Premium Country Australia Device IPhone 12 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Recently switched from Premium to Premium Duo....
Jose_M
Spotify Star
509 Views
1 replies
0 likes
Hi, I have a problem. I can't get premium in the province of Quebec. Every offers right now doesn't include residents from Quebec. So everytime I try to get a new plan they refuse it and offers me to get other one but those ones doesn't include resid...
Visitor
Hi, I have a problem. I can't get premium in the province of Quebec. Every offers right now doesn't include residents from Quebec. So everytime I try to get a new plan they refuse it and off...
Jose_M
Spotify Star
302 Views
1 replies
0 likes
PlanPremiumCountryIndia My Question or IssueI have an automatic payment set up for monthly renewal. The amount was deducted from my account but the Spotify app says the payment did not go through and hence, my plan has been downgraded.
Visitor
Plan Premium Country India My Question or Issue I have an automatic payment set up for monthly renewal. The amount was deducted from my account but the Spotify app says the payment did n...
Billy-J
Spotify Star
324 Views
1 replies
1 likes
Is there anyone who can assist with a Spotify premium gift card that is not legible, but has valid receipts. Code was damaged when scratched off. Please help redeem.thank you
Visitor
Is there anyone who can assist with a Spotify premium gift card that is not legible, but has valid receipts. Code was damaged when scratched off. Please help redeem. thank you
AdamDamon
Spotify Star
561 Views
1 replies
0 likes
I require a full refund because I did things correctly but got charged anyway. Please fix this.
Visitor
I require a full refund because I did things correctly but got charged anyway. Please fix this.
Vasil
Moderator
1611 Views
5 replies
1 likes