Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 173748 Views
- 114 replies
- 12 likes
- 173748 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19328 Views
- 27 replies
- 4 likes
- 19328 Views
- 27 replies
- 4 likes
Superuser Contribution I can't use my 3 month trial subscription for the new account
I've just created a new account. I wanted to claim my 3 months of free trial subscription. There was an error "It seems like the trial version has already been activated". What should I do?
- I've just created a new account. I wanted to claim my 3 months of free trial subscription. There was an error "It seems like the trial version has already been activated". What should I do?
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- Moderator
- 518 Views
- 1 replies
- 0 likes
- 518 Views
- 1 replies
- 0 likes
Superuser Contribution Assinei o Plano Premium pelo celular. Também vale para o meu notebook?
Tenho assinatura grátis, e fiz hoje (12.12.22) o Plano Premium através do meu celular. Gostaria de saber se o plano também vale para o meu notebook, que é onde mais acesso a Spotyfy? Obrigado
- Tenho assinatura grátis, e fiz hoje (12.12.22) o Plano Premium através do meu celular. Gostaria de saber se o plano também vale para o meu notebook, que é onde mais acesso a Spotyfy? Obrigado
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- Moderator
- 515 Views
- 1 replies
- 0 likes
- 515 Views
- 1 replies
- 0 likes
Superuser Contribution I have a duo account that doesn't give the 2nd person access
It shows their account as the free version of spotify rather than the premium version
- It shows their account as the free version of spotify rather than the premium version
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- Moderator
- 434 Views
- 1 replies
- 0 likes
- 434 Views
- 1 replies
- 0 likes
Superuser Contribution Plan Free to a Student Plan
PlanFree/PremiumCountryColombiaDeviceIphone SEOperating System(iOS 15.7.1) My Question or IssueSi yo pago el plan Premium que me regala 3 meses gratis, luego cancelo la subscripcion en ese tiempo que es gratis, la cuenta me quedara en Spotify Nomral,...
- Plan Free/Premium Country Colombia Device Iphone SE Operating System (iOS 15.7.1) My Question or Issue Si yo pago el plan Premium que me regala 3 meses gratis, luego cancelo la subsc...
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- Moderator
- 475 Views
- 1 replies
- 0 likes
- 475 Views
- 1 replies
- 0 likes
Superuser Contribution How do I switch to the free PREMIUM subscription offered by phone provider?
How do I switch to the free PREMIUM subscription offered by phone provider?Just renewed my phone contract it comes with Spotify Premium free. But I cannot activate this deal because I have a current (paid for) Spotify Premium account. How do I cancel...
- How do I switch to the free PREMIUM subscription offered by phone provider? Just renewed my phone contract it comes with Spotify Premium free. But I cannot activate this deal because I have a curren...
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- Moderator
- 852 Views
- 1 replies
- 0 likes
- 852 Views
- 1 replies
- 0 likes
Superuser Contribution Quiero hablar con una persona que me ayude
No puedo con las preguntas frecuentes necesito hablar con una persona
- No puedo con las preguntas frecuentes necesito hablar con una persona
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- Spotify Legend
- 324 Views
- 1 replies
- 0 likes
- 324 Views
- 1 replies
- 0 likes
Superuser Contribution zahlungsmethode ändern
ich habe Spotify über Handyrechnung bezahlt, jetzt wo ich meine Handynummer geändert habe wurde ich für diese Zahlungsmethode gesperrt. Da mir das so am liebsten war bitte ich darum meinen Account wieder dafür frei zu schalten.
- ich habe Spotify über Handyrechnung bezahlt, jetzt wo ich meine Handynummer geändert habe wurde ich für diese Zahlungsmethode gesperrt. Da mir das so am liebsten war bitte ich darum meinen Account wi...
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- Moderator
- 477 Views
- 1 replies
- 0 likes
- 477 Views
- 1 replies
- 0 likes
Superuser Contribution estoy haciendo el pago se una suscripción, y me da error
me da error al pagar una suscripción, tengo dinero en mi tarjeta, no se porque es el error.
- me da error al pagar una suscripción, tengo dinero en mi tarjeta, no se porque es el error.
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- Moderator
- 306 Views
- 1 replies
- 0 likes
- 306 Views
- 1 replies
- 0 likes
Superuser Contribution I'll want to end my family plan and switch to student plan
Did the sheer ID verification and it was successful. I have been verified as a student until: 12/11/2023. But when I click on choose plans it takes me on to another website (where by the way the currency switches to USD from EUR) where it says that I...
- Did the sheer ID verification and it was successful. I have been verified as a student until: 12/11/2023. But when I click on choose plans it takes me on to another website (where by the way the curr...
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- Spotify Legend
- 252 Views
- 1 replies
- 0 likes
- 252 Views
- 1 replies
- 0 likes
Hallo Hilfe-Assistent,
ich bin Mitglied eines Family-Abos, aber nicht der Abo-Inhaber. Nun möchte ich ein eigenes Abo abschließen, um andere Personen aus meinem Haushalt hinzufügen zu können. Wenn ich die bestehende Mitgliedschaft kündige, werden dann alle meine Playlists ...
- ich bin Mitglied eines Family-Abos, aber nicht der Abo-Inhaber. Nun möchte ich ein eigenes Abo abschließen, um andere Personen aus meinem Haushalt hinzufügen zu können. Wenn ich die bestehende Mitgli...
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- Spotify Star
- 454 Views
- 1 replies
- 0 likes
- 454 Views
- 1 replies
- 0 likes
can't upgrade to premium
i keep trying to upgrade my plan but the paywall doesn't load
- i keep trying to upgrade my plan but the paywall doesn't load
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- Spotify Star
- 323 Views
- 1 replies
- 0 likes
- 323 Views
- 1 replies
- 0 likes
Superuser Contribution J'ai un abonnement gratuit et je suis incapable de m'abonner à Premium
Premium non disponible
- Premium non disponible
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- Moderator
- 320 Views
- 1 replies
- 0 likes
- 320 Views
- 1 replies
- 0 likes
Superuser Contribution December 8 and 10you people deducated two times subscription from my Bank
Please refund my money without any delay.... Don't do this in future
- Please refund my money without any delay.... Don't do this in future 😡
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- Moderator
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Superuser Contribution Preciso desvincular a conta da minha mae com a minha, pois eramos plano DUO
Fiz um plano DUO, e agora todas as músicas que minha mãe ouve, aparece no meu aplicativo
- Fiz um plano DUO, e agora todas as músicas que minha mãe ouve, aparece no meu aplicativo
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- Spotify Legend
- 192 Views
- 1 replies
- 0 likes
- 192 Views
- 1 replies
- 0 likes
Superuser Contribution Hello, how can I get my playlist from "Family" to "Individual"
So far, I was member if "Falily" and I have signed up for "Individual Premium".What do I have to do not to lose my "Lieblingssongs/favorits?
- So far, I was member if "Falily" and I have signed up for "Individual Premium". What do I have to do not to lose my "Lieblingssongs/favorits?
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- Moderator
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes
Did not subscribe to Spotify. A credit card that I rarely use was charged 9.99. Who did this?
Plan I don’t know. Never used it. Free/PremiumCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI did not subscribe to Spotify. A credit card that I rarely...
- Plan I don’t know. Never used it. Free/Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)...
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- Not applicable
- 523 Views
- 2 replies
- 0 likes
- 523 Views
- 2 replies
- 0 likes
Superuser Contribution Repaying subscription
I had a premium subscription and my payment failed so now I am trying to repurchase my subscription but it won’t allow me. It keeps trying to sign me up for the 3 month trial but since I am an already previous premium owner I can’t use the trial. I c...
- I had a premium subscription and my payment failed so now I am trying to repurchase my subscription but it won’t allow me. It keeps trying to sign me up for the 3 month trial but since I am an alread...
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- Moderator
- 583 Views
- 3 replies
- 0 likes
- 583 Views
- 3 replies
- 0 likes
Change Date of paiement
Je suis prélevé le 1er et je souhaiterais le décaler au 6 du mois
- Je suis prélevé le 1er et je souhaiterais le décaler au 6 du mois
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- Spotify Star
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
We need an invoice! Nous avons besoin d'une facture !
It's so simply ! C'est tellement simple !
- It's so simply ! C'est tellement simple !
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- Newbie
- 409 Views
- 4 replies
- 1 likes
- 409 Views
- 4 replies
- 1 likes
Superuser Contribution Account not updating after plan switch
PlanDuo premiumCountryUnited StatesDeviceSamsung Galaxy S21UltraOperating SystemAndroid 13(Tiramisu) My Question or IssueI few weeks ago I let my premium plan expired because I was going to switch to the duo premium plan with my wife. We switched to ...
- Plan Duo premium Country United States Device Samsung Galaxy S21Ultra Operating System Android 13(Tiramisu) My Question or Issue I few weeks ago I let my premium plan expired because...
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- Spotify Legend
- 363 Views
- 1 replies
- 0 likes
- 363 Views
- 1 replies
- 0 likes