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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130854 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62944 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
242925 Views
149 replies
13 likes
PlanPremiumCountry: Bangladesh My Question or IssueCan I buy the Spotify premium with BDT Currency Card?
Plan Premium Country: Bangladesh My Question or Issue Can I buy the Spotify premium with BDT Currency Card?
Moderator
261 Views
1 replies
0 likes
My Question or IssueMe and my sister share the dúo plan, but we missed the payment due and she had to re-send me the invitación but when I opened it, it didn’t let me asóciate my account to the premium plan, stating I’m only able to join another pers...
My Question or Issue Me and my sister share the dúo plan, but we missed the payment due and she had to re-send me the invitación but when I opened it, it didn’t let me asóciate my account to...
Spotify Star
190 Views
1 replies
0 likes
Hi All, I am currently on a yearly plan but wanted to change to Duo plan.May I know wat will happen to my advance payment? Will it be forfeited or pro rated in the next billing?
Hi All, I am currently on a yearly plan but wanted to change to Duo plan. May I know wat will happen to my advance payment? Will it be forfeited or pro rated in the next billing?
Community Legend
470 Views
1 replies
0 likes
Hi all, I have been a premium user for years, and I have recently moved to Switzerland, where I had to change my region and, consequently, my payment method as well. Both my debit and credit card are not blocked (I mean, I use them daily) and, for so...
Hi all, I have been a premium user for years, and I have recently moved to Switzerland, where I had to change my region and, consequently, my payment method as well. Both my debit and credit...
Spotify Legend
407 Views
3 replies
0 likes
PlanPremium to freeCountryUnited StatesDeviceiPhone SE 2020Operating SystemiOS My Question or IssueI just got charged for Spotify premium, but I only wanted to try out the Free Trial, and yesterday I got charged for premium because the trial ended. I...
Plan Premium to free Country United States Device iPhone SE 2020 Operating System iOS My Question or Issue I just got charged for Spotify premium, but I only wanted to try out the Fr...
Spotify Star
278 Views
1 replies
0 likes
I was kicked out of the premium plan. We changed our home address. My family member head changed the address on his end. I did the same, but I am not part of his family plan anymore. Can you please help to restore me into his family plan?
I was kicked out of the premium plan. We changed our home address. My family member head changed the address on his end. I did the same, but I am not part of his family plan anymore. Can you please h...
Spotify Star
247 Views
1 replies
0 likes
In an effort to avoid all the push notification advertising I receive despite having a paid account, I've disabled all push notification. Now I'm seeing ads asking me to turn the notifications back on! I don't see how this is "ad free music listening...
In an effort to avoid all the push notification advertising I receive despite having a paid account, I've disabled all push notification. Now I'm seeing ads asking me to turn the notificatio...
Roadie
606 Views
1 replies
1 likes
Whenever I try to buy Spotify premium, I enter my address and it keeps saying "enter a valid address". I have tried everything, different browser, incognito, different device, and nothing works, I tried entering a different address of somewhere nearb...
Whenever I try to buy Spotify premium, I enter my address and it keeps saying "enter a valid address". I have tried everything, different browser, incognito, different device, and nothing works, I tr...
Spotify Star
315 Views
1 replies
0 likes
I went to enter a new payment method to keep my premium individual (1 person, as it's always been).It auto-renewed to premium duo and charged me on the spot. I've never lived with a partner. I had to go back into my settings, change to individual, an...
I went to enter a new payment method to keep my premium individual (1 person, as it's always been). It auto-renewed to premium duo and charged me on the spot. I've never lived with a partner. I had ...
Moderator
400 Views
1 replies
0 likes
Pague por error un año de plan individual pero en realidad quiero plan familiar, como puedo realizar el cambio pagando la diferencia?PlanIndividualCountryMexico
Pague por error un año de plan individual pero en realidad quiero plan familiar, como puedo realizar el cambio pagando la diferencia? Plan Individual Country Mexico
Moderator
302 Views
1 replies
0 likes
Recently, I got kicked out of the Premium Family Plan.So my boyfriend, who's a Premium Individual User asked me to join him in a Duo Plan.I just knew later on that I can't join him coz apparently you only join a Premium plan once every 12 months (UGH...
Recently, I got kicked out of the Premium Family Plan. So my boyfriend, who's a Premium Individual User asked me to join him in a Duo Plan. I just knew later on that I can't join him coz apparently...
Spotify Star
633 Views
10 replies
0 likes
I paid for duo premium plan and I'm a plan member not a manger. The red banner saying "Don't lose your offline music. Did you know that's Premium feature? Update your payment details ASAP to keep your music" always shows up since I started duo premiu...
I paid for duo premium plan and I'm a plan member not a manger. The red banner saying "Don't lose your offline music. Did you know that's Premium feature? Update your payment details ASAP to keep you...
Moderator
638 Views
1 replies
0 likes
Hi there, me and my gf would like to share premium duo, but when she enters the address she gets an error. I've already read the other threads and can't figure it out. Please, help meThank you
Hi there, me and my gf would like to share premium duo, but when she enters the address she gets an error. I've already read the other threads and can't figure it out. Plea...
Casual Listener
487 Views
2 replies
0 likes
Hi all,I just upgraded my premium account to a Duo account, But when I tried to accept the invite on behalve of my girlfriend I get the error notification that the indicated address does not match. I tried filling in the same address on multiple devi...
Hi all, I just upgraded my premium account to a Duo account, But when I tried to accept the invite on behalve of my girlfriend I get the error notification that the indicated address does not match....
Spotify Star
1091 Views
3 replies
0 likes
PlanPremium DuoCountryUnited States DeviceiPhone 11Operating SystemiOS 15My Question or IssueAre you able to have Premium Duo with someone who doesn’t live in the same address as you?
Plan Premium Duo Country United States Device iPhone 11 Operating System iOS 15 My Question or Issue Are you able to have Premium Duo with someone who doesn’t live in the same address ...
Spotify Star
224 Views
1 replies
0 likes
PlanStudent PremiumCountryIndia Operating SystemWindows 10 My Question or IssueI have a Spotify student plan and student id verified account (till September 2023) and i bought family plan but still when i view my account its showing student plan acti...
Plan Student Premium Country India Operating System Windows 10 My Question or Issue I have a Spotify student plan and student id verified account (till September 2023) and i bo...
Casual Listener
841 Views
4 replies
0 likes
i would like to remove the person off my premium duo and add someone else
i would like to remove the person off my premium duo and add someone else
Spotify Star
345 Views
1 replies
0 likes
PlanoPremium FamilyPaísBrasil Dispositivo(iPhone , Samsung Galaxy)Sistema operacional(iOS 13, Android Oreo, Windows 10, etc.) Minha dúvida ou problemaquero recolocar essa pessoa no meu plano
Plano Premium Family País Brasil Dispositivo (iPhone , Samsung Galaxy) Sistema operacional (iOS 13, Android Oreo, Windows 10, etc.) Minha dúvida ou problema quero recolocar e...
Spotify Star
347 Views
2 replies
0 likes
On the spotify app, it says my current plan is individual free, but I bought individual premium, and upon going to the "subscribe to spotify premium" page, it clearly shows that my current plan is individual premium
On the spotify app, it says my current plan is individual free, but I bought individual premium, and upon going to the "subscribe to spotify premium" page, it clearly shows that my current plan is in...
Not applicable
335 Views
4 replies
0 likes
Just finished my free trial off and made my first monthly payment by credit card. I prefer to pay annually but can't find that option anywhere on the website. I'm doing all of this on a computer, (not a mobile device)Where is that option??
Just finished my free trial off and made my first monthly payment by credit card. I prefer to pay annually but can't find that option anywhere on the website. I'm doing all of this on a computer, (no...
Spotify Star
473 Views
3 replies
1 likes
