Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 123577 Views
- 81 replies
- 10 likes
- 123577 Views
- 81 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14753 Views
- 27 replies
- 2 likes
- 14753 Views
- 27 replies
- 2 likes
Superuser Contribution I WANT A REFUND
I unsubscribed but it did not work and I thought it was but it’s charging me again and I will not use it I really need the money please
- I unsubscribed but it did not work and I thought it was but it’s charging me again and I will not use it I really need the money please
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- Moderator
- 278 Views
- 1 replies
- 0 likes
- 278 Views
- 1 replies
- 0 likes
Superuser Contribution Charged on my Card but I don't have a Spotify Subscription
PlanPremiumCountrySouth AfricaMy Question or IssueI don't have an spotify subscriptions attached to my email or phone number but there's a monthly subscription going of my credit card every month. There is an account number and a reference on the tra...
- Plan Premium Country South Africa My Question or Issue I don't have an spotify subscriptions attached to my email or phone number but there's a monthly subscription going of my credit ca...
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- Moderator
- 267 Views
- 1 replies
- 1 likes
- 267 Views
- 1 replies
- 1 likes
Superuser Contribution Cannot subsribe via Nepalese Dollar Card
I am trying to go premium for a long time I am old user of apple music but since I wannted to listen on my windows device I wanted to ditch apple music and go to spotify but it is not accepting the payment method provided by my Bank which is working ...
- I am trying to go premium for a long time I am old user of apple music but since I wannted to listen on my windows device I wanted to ditch apple music and go to spotify but it is not accepting the p...
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- Spotify Legend
- 343 Views
- 1 replies
- 0 likes
- 343 Views
- 1 replies
- 0 likes
Como actualiza pago anual
Recien contrate sopotify Dou , pero quiero realizar el pago anual ,como actualizo esa información.
- Recien contrate sopotify Dou , pero quiero realizar el pago anual ,como actualizo esa información.
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- 290 Views
- 0 replies
- 0 likes
- 290 Views
- 0 replies
- 0 likes
Solved!! I have spotify premium and it appears free.
I already checked the general view and it also says premium, but when I open my app it says free.
- I already checked the general view and it also says premium, but when I open my app it says free.
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- Visitor
- 9792 Views
- 13 replies
- 0 likes
- 9792 Views
- 13 replies
- 0 likes
Superuser Contribution Switched from premium to duo
I had the individual plan and had already paid the month off for that plan but I switched to the duo plan as a gift or a loved one and It said I had to pay again for the duo plan in this same month so I was wondering if I get the money I paid for my ...
- I had the individual plan and had already paid the month off for that plan but I switched to the duo plan as a gift or a loved one and It said I had to pay again for the duo plan in this same month s...
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- Moderator
- 328 Views
- 1 replies
- 0 likes
- 328 Views
- 1 replies
- 0 likes
Superuser Contribution pago
None of the below information is required. However, the more you provide the easiener it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10...
- None of the below information is required. However, the more you provide the easiener it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Mac...
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- Spotify Legend
- 418 Views
- 1 replies
- 0 likes
- 418 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Can’t update payment method
Premium Duo PlanUSA DeviceiPhone 13 need to change payment method. But there is no ‘update’ button in the account section of my settings on the phone app. How do I make this change?
- Premium Duo Plan USA Device iPhone 13 need to change payment method. But there is no ‘update’ button in the account section of my settings on t...
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- Spotify Legend
- 1467 Views
- 9 replies
- 0 likes
- 1467 Views
- 9 replies
- 0 likes
Superuser Contribution No premium yet
I bought premium but it still doesn't show anywhere and even the subscription page pls help
- I bought premium but it still doesn't show anywhere and even the subscription page pls help
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- Moderator
- 361 Views
- 5 replies
- 0 likes
- 361 Views
- 5 replies
- 0 likes
Superuser Contribution I have a problem with the payment
PlanFree/PremiumCountry Device Samsung Galaxy S20 PlusOperating System Android Oreo My Question or Issue My payment is not approved, i tried change the method but the both cards (debit and credit) are rejected. Both have enough founds to cover the pa...
- Plan Free/Premium Country Device Samsung Galaxy S20 Plus Operating System Android Oreo My Question or Issue My payment is not approved, i tried change...
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- Moderator
- 271 Views
- 1 replies
- 0 likes
- 271 Views
- 1 replies
- 0 likes
Re: Didn't get email code for Microsoft Reward
I did receive my code. Now, what am I supposed to do with it? Thanks
- I did receive my code. Now, what am I supposed to do with it? Thanks
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- 176 Views
- 0 replies
- 0 likes
- 176 Views
- 0 replies
- 0 likes
Superuser Contribution Suscripción
me cobraron la suscripción premium el 5 de septiembre y hoy me quisieron cobrar otra vez
- me cobraron la suscripción premium el 5 de septiembre y hoy me quisieron cobrar otra vez
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- Spotify Legend
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
I want to refund my subscription
I want to return the money for the subscription because money was debited from her without my permission and I don’t listen to music, especially in my country it’s expensive
- I want to return the money for the subscription because money was debited from her without my permission and I don’t listen to music, especially in my country it’s expensive
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- Spotify Star
- 246 Views
- 1 replies
- 0 likes
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Help
- 246 Views
- 1 replies
- 0 likes
Superuser Contribution Soptify premium
My spotify premium can’t working
- My spotify premium can’t working
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- Moderator
- 338 Views
- 3 replies
- 0 likes
- 338 Views
- 3 replies
- 0 likes
3 months free premium
Received promo in my inbox "Last chance for 3 free months of premium"When going further I notice it says free for only 1 month.How so? And how can I get the free 3 months done.
- Received promo in my inbox "Last chance for 3 free months of premium" When going further I notice it says free for only 1 month. How so? And how can I get the free 3 months done.
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- 344 Views
- 0 replies
- 0 likes
- 344 Views
- 0 replies
- 0 likes
How can I download an invoice with VAT for my premium plan?
I am using a Premium account. Law in Poland needs an invoice for even $1 going out of the account to be linked to an invoice. I can't find an option to download an invoice or add VAT anywhere.
- I am using a Premium account. Law in Poland needs an invoice for even $1 going out of the account to be linked to an invoice. I can't find an option to download an invoice or add VAT an...
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- Spotify Star
- 1566 Views
- 1 replies
- 0 likes
- 1566 Views
- 1 replies
- 0 likes
Superuser Contribution Emisión de factura
El día de hoy me han enviado un correo en el cual dan aviso de un incremento en el precio de mi suscripción por el concepto de impuestos. Ya que van a comenzar a realizar el cobro del mismo, ¿cual será el método para la solicitud de factura? El impue...
- El día de hoy me han enviado un correo en el cual dan aviso de un incremento en el precio de mi suscripción por el concepto de impuestos. Ya que van a comenzar a realizar el cobro del mismo, ¿...
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- Newbie
- 5718 Views
- 6 replies
- 0 likes
- 5718 Views
- 6 replies
- 0 likes
Solved!!Superuser Contribution Re: Subscription plans in Azerbaijan
PlanFamily/PremiumCountryAzerbaijanDeviceXiaomi Redmi 5aOperating SystemAndroid 8.1 There is currently only premium spotify plan in Azerbaijan. Me and my family would like to use Family plan. Is it temporary or not?
- Plan Family/Premium Country Azerbaijan Device Xiaomi Redmi 5a Operating System Android 8.1 There is currently only premium spotify plan in Azerbaijan. Me and my family would l...
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- Newbie
- 1461 Views
- 7 replies
- 5 likes
- 1461 Views
- 7 replies
- 5 likes
Superuser Contribution Premium doesnt work
I recently upgraded my spotify to premium using the free 3 month trial thats going on right now. I revieved a receipt per email and checked multiple times if it really was the right account, yet the account still shows as free. I tried the same with ...
- I recently upgraded my spotify to premium using the free 3 month trial thats going on right now. I revieved a receipt per email and checked multiple times if it really was the right account, yet the ...
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- Spotify Legend
- 345 Views
- 1 replies
- 0 likes
- 345 Views
- 1 replies
- 0 likes
Superuser Contribution Cambie a Premium, llego el recibo por E-Mail, pero no esta el codigo premium
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Legend
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes