Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 121706 Views
- 79 replies
- 10 likes
- 121706 Views
- 79 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14525 Views
- 27 replies
- 2 likes
- 14525 Views
- 27 replies
- 2 likes
Superuser Contribution It won't let me sign up for premium
I can't sign up for a plan. It won't go to PayPal or take my credit card info
- I can't sign up for a plan. It won't go to PayPal or take my credit card info
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- Spotify Legend
- 1379 Views
- 8 replies
- 0 likes
- 1379 Views
- 8 replies
- 0 likes
Superuser Contribution hulu via spotify student not working
Plan: Student Free/Premium: Premium Country: USA DeviceMacBook Air My Question or Issue:Trying to activate my HULU subscription via Spotify Premium Students and it keeps giving me an error message after selecting "new to Hulu, create account".
- Plan: Student Free/Premium: Premium Country: USA Device MacBook Air My Question or Issue: Trying to activate my HULU subscription via Spotify Premium...
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- Spotify Legend
- 307 Views
- 2 replies
- 0 likes
- 307 Views
- 2 replies
- 0 likes
Superuser Contribution Update Payment Method Failed
PlanFamily PremiumCountry: IndonesiaDevice(iPhone 11, Samsung Galaxy A50s, Lenovo Laptop)Operating System(iOS 15, Android 11, Windows 11) My Question or IssueI wanted to update my payment details since my currently used card is expired. However, when...
- Plan Family Premium Country: Indonesia Device (iPhone 11, Samsung Galaxy A50s, Lenovo Laptop) Operating System (iOS 15, Android 11, Windows 11) My Question or Issue I wanted to u...
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- Spotify Legend
- 352 Views
- 3 replies
- 1 likes
- 352 Views
- 3 replies
- 1 likes
Why can’t I change billing date?
Why isn’t there an easy way to change what date I receive the bill?I first have to unsubscribe, then wait and listen to annoying jingles and then re-subscribe and keep my fingers crossed it all works.Well, listening to catchy commercials isn’t an opt...
- Why isn’t there an easy way to change what date I receive the bill? I first have to unsubscribe, then wait and listen to annoying jingles and then re-subscribe and keep my fingers crossed it all wor...
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- Spotify Star
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Superuser Contribution Doble cobro
Active plan el 15 de agosto y ese mismo día hice upgrade a plan familiar. Me debían cobrar hoy la diferencia de la tarifa y me la cobraron completa. Cómo solicito el reembolso del excedentePlanFree/PremiumCountryColombia DeviceSamsung a30Operating Sy...
- Active plan el 15 de agosto y ese mismo día hice upgrade a plan familiar. Me debían cobrar hoy la diferencia de la tarifa y me la cobraron completa. Cómo solicito el reembolso del excedente Plan Fr...
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- Moderator
- 234 Views
- 1 replies
- 0 likes
- 234 Views
- 1 replies
- 0 likes
Superuser Contribution Primero tuve una suscripcion individual y me cambie a familiar y me cobraron mal.
Primero compre el spotify premium individual y los use unos meses, ya lo cambie a familiar y en la tarjeta me cobraron 1999 pero en mi suscripcion dise que tengo el plan individual.
- Primero compre el spotify premium individual y los use unos meses, ya lo cambie a familiar y en la tarjeta me cobraron 1999 pero en mi suscripcion dise que tengo el plan individual.
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- Spotify Legend
- 1562 Views
- 1 replies
- 0 likes
- 1562 Views
- 1 replies
- 0 likes
Superuser Contribution cancel card payment
I want to cancel the charge to my card of a duo plan since I changed to a family plan but they continue to charge me the other plan
- I want to cancel the charge to my card of a duo plan since I changed to a family plan but they continue to charge me the other plan
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- Moderator
- 1747 Views
- 2 replies
- 0 likes
- 1747 Views
- 2 replies
- 0 likes
Superuser Contribution Unable to pay for my subscription.
Hi, I work and live in Mainland China (Where Spotify isn't officially available), so I have a Hong kong Spotify account. is there a way to for me to pay for Spotify premium? All my other subscription services works perfectly with my credit card, my A...
- Hi, I work and live in Mainland China (Where Spotify isn't officially available), so I have a Hong kong Spotify account. is there a way to for me to pay for Spotify premium? All my...
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- Moderator
- 473 Views
- 3 replies
- 0 likes
- 473 Views
- 3 replies
- 0 likes
Superuser Contribution Combine profiles
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc. Can I retrieve playlists from a deleted profile? I tried to update my payment method, current account is tied to a...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc. Can I retrieve playlists f...
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- Moderator
- 258 Views
- 1 replies
- 0 likes
- 258 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Can't renew premium
PlanFreeCountryNorway Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey! I've had Premium for students, for a while, but one day Spotify cancelled the automatic re...
- Plan Free Country Norway Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey! I'...
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- Moderator
- 3071 Views
- 8 replies
- 0 likes
- 3071 Views
- 8 replies
- 0 likes
Superuser Contribution Pay by vidafone cash
Dear allHow can i pay with vodafone cash not by my creditRegardsAcc.nourshaban
- Dear all How can i pay with vodafone cash not by my credit Regards Acc.nourshaban
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- Moderator
- 1253 Views
- 1 replies
- 0 likes
- 1253 Views
- 1 replies
- 0 likes
Superuser Contribution Plano pos pago
Planos pós pago
- Planos pós pago
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- Moderator
- 269 Views
- 1 replies
- 0 likes
- 269 Views
- 1 replies
- 0 likes
Superuser Contribution Payed for subscription on the wrong phone
PlanFamilyCountryNetherlandsDevice Operating System My Question or IssueI got an email from spotify saying that my subscription ended, this was verrified because i started getting commercials.I checked on my phone and noticed that the plan was gone a...
- Plan Family Country Netherlands Device Operating System My Question or Issue I got an email from spotify saying that my subscription ended, this was verrified because i...
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- Moderator
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Can l transfer a playlist to a new smartphone?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Legend
- 2945 Views
- 3 replies
- 0 likes
- 2945 Views
- 3 replies
- 0 likes
Solved!!Superuser Contribution Charged for Premium but still showing as free subscription
PlanFree, but trying to upgrade to Premium individualCountryUSADeviceAndroid One Note and PCOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been on a free subscription and wanted to upgrade to Premium using the offe...
- Plan Free, but trying to upgrade to Premium individual Country USA Device Android One Note and PC Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or ...
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- Spotify Legend
- 453 Views
- 3 replies
- 0 likes
- 453 Views
- 3 replies
- 0 likes
Spotify not accepting my USD debit card details
PlanPremiumCountryNigeria Device(iPhone 13 Mini, Dell Inspiron 14)Operating System(iOS 15.6, Windows 11) My Question or IssueMy Country has prohibited using local debit cards, so I got a dollar card to facilitate online transactions. However, Spotify...
- Plan Premium Country Nigeria Device (iPhone 13 Mini, Dell Inspiron 14) Operating System (iOS 15.6, Windows 11) My Question or Issue My Country has prohibited using local debi...
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- Newbie
- 285 Views
- 2 replies
- 1 likes
- 285 Views
- 2 replies
- 1 likes
Superuser Contribution Tried to get premium Spotify
Hi! I generally like to get Spotify premium, generated credit card, I always use it for Spotify premium but this card is working fine, so I received this: This form has expired. Please reload the page and try again. and please fix this thanks
- Hi! I generally like to get Spotify premium, generated credit card, I always use it for Spotify premium but this card is working fine, so I received this: This form has expired. Please reload th...
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- Moderator
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Superuser Contribution New phone duo login
Says email doesn't exist. He is my member and I am plan manager. I can not figure this out.
- Says email doesn't exist. He is my member and I am plan manager. I can not figure this out.
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- Moderator
- 385 Views
- 1 replies
- 0 likes
- 385 Views
- 1 replies
- 0 likes
Having issues subscribing for premium in Nigeria
I can’t subscribe for premium in Nigeria using my card, please i need help urgently
- I can’t subscribe for premium in Nigeria using my card, please i need help urgently
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- Newbie
- 1447 Views
- 3 replies
- 1 likes
- 1447 Views
- 3 replies
- 1 likes
Superuser Contribution Money deducted without authorization
Had the three months premium trial subscription which expired today in 18 August, on 12 August I have canceled the subscription. Today at 20:02 PM, got a alert from my bank that spotify has deducted INR: 119 from my account.Need my money back. there ...
- Had the three months premium trial subscription which expired today in 18 August, on 12 August I have canceled the subscription. Today at 20:02 PM, got a alert from my bank that spotif...
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- Spotify Legend
- 358 Views
- 3 replies
- 0 likes
- 358 Views
- 3 replies
- 0 likes