Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
PlanFree/PremiumMy Question or IssueHello, I just tried to sign up for Spotify Premium. I have had the option to choose "Premium on Samsung" which I did because it said that I would get "Premium free for 6 months with your Samsung device". So I enter...
I made a 1-day premium purchase two hours ago and I still haven't received the service. The a couple days ago or so I made a similar purchase and it actually took 24 hours or so to receive my 1 day premium. I made a post about that as well. Looks lik...
Compre una tarjeta de regalo y al momento de canjearlo me aparece que se ha producido un error.No se si estoy ingresando mal el código, ya lo intenté de diversas formas pero sigue apareciendo lo mismo No quiero perder mi mes de spotify, ayuda.
Charges were made amounting to Php 129 per month (for 3 months) for Spotify Premium. However, upon checking our Spotify account (*snip*), it hasn't been on premium since September 2019. No receipts were sent for these transactions as well. For furthe...
PlanFamille CountryFranceDeviceNote 8Operating Android My Question or IssueBonjour Est-il possible de changer sa date de prélèvement sur Spotify ?Si oui comment ? Merci beaucoup
Hola, mi problema es al momento de realizar el pago, con tarjeta de debito, el pago no es realizado, y el error, dice que revise el pais de mi cuenta, mis datos y datos del pago, son correctos, pero el pago sigue sin poder realizarse
I just upgraded my account with mobile payment. I was paid, but my account was not premium.
PlanPremium (6,99€ p/month) CountryPortugalDeviceHuawei P10Operating SystemAndroid My Question or IssueHey!I've been using regular Spotify Premium for at least a year now and today my subscription ended. When I went to renew my subscription, for some...
None of the below information is required. However, the moru provide the easier it will be for us to try and help.PlanFree/PremiumCountryIndiaDeviceHonor 9nOperating SystemAndroid My Question or IssueAmount deducted from bank 3 times but didn't get a...
PlanPremiumCountryGermany (rn)DeviceSamsung Note 9Operating SystemAndroid 10 My Question or IssueSo, I switched countries but I bought my plan back in home country.I still have 10 months on my plan left.Do I need to pay again if I wanna switch countr...
My subscription plan is premium and subscription is 9.90SGD per month.Why am I being charged for 10.18SGD for Premium subscription by Spotify Stockholm?
PlanFree/PremiumCountrySingaporeDeviceSamsung S8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I had just recontacted with the telecom provider M1 in Singapore and it is noted to provide free streaming on Spotify. I trie...
PlanFree/PremiumCountry Netherland My Question or IssueHi, I currently have spofity via a dutch telephone/internet provider. But since we are moving abroad we will cancel this subsciption. We would like to continue our spotify premium account and lin...
PlanPremiumCountryINDIADeviceAll devicesOperating SystemAll platforms My Question or IssueI have a premium plan subscription and not able to see some songs that are available in the American premium edition of Spotify. Example The box by Roddy Ricch ...
PlanFreeCountry SwedenDeviceSamsung Galaxy A3 and PCOperating SystemAndroid 8.0 and Windows 10 My Question or Issue When trying to start free trial and paying with paypal I get to the screen at paypal wher I can click to review and approve my order, ...
I currently have spotify premium with ads free Hulu and I need to update my credit card information because I had some fraud on my credit card account. I am currently using auto pay for my spotify subscription. If I update my credit card information ...
Hola le estoy pagando la cuenta Premium a un amigo, pero le robaron el celular y perdió todos los datos no se acuerda de ninguna contraseña ni el nombre de usuario de spotify, facebook ni del correo de hotmail ya que fueron creadas hace mucho tiempo ...
There are 76 million students in this country that are offered a discount for Spotify.Active military members are about 0.5% of the IS population. Yet Spotify offers a student discount, but not a Military discount. What gives Spotify? I have seen pos...
Plan: PremiumPaís: Colombia Adquirí el plan premium el 12 de enero, pero se me cobró (son tres meses gratis). Investigué un poco y encontré información, la cual decía que se retira dinero de la cuenta para asegurarse que hay dinero para poder continu...
PlanPremiumCountryArgentina DeviceSamsung Galaxy S6 edgeOperating SystemAndroid Nougat My Question or IssueQuiero pagar anual y no encuentro nada como lo hago??