Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 81006 Views
- 50 replies
- 4 likes
- 81006 Views
- 50 replies
- 4 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 10148 Views
- 23 replies
- 2 likes
- 10148 Views
- 23 replies
- 2 likes
Four times charge was pulled my credit card
I didn't log in and i tried four times and spotify pulled charge from my credit card
- I didn't log in and i tried four times and spotify pulled charge from my credit card
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- Spotify Star
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
Canceled premium but it still charged 9.99 dollars
I canceled the spotify premium but it still charged 9.99 dollars just now.I was trying to buy lunch aand it said that the money is not enough,so I have to be hungry .What should I do?I want my money back
- I canceled the spotify premium but it still charged 9.99 dollars just now.I was trying to buy lunch aand it said that the money is not enough,so I have to be hungry .What should I do?I want my money ...
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- Spotify Star
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
Vodafone premium not working
Hi there, i have had had my current phone plan for several months which included Spotify Premium. However after selecting Spotify Premium from my provider I have never been able to actually use premium on the app even though on MyVodafone app it says...
- Hi there, i have had had my current phone plan for several months which included Spotify Premium. However after selecting Spotify Premium from my provider I have never been able to actually ...
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- Spotify Star
- 246 Views
- 1 replies
- 0 likes
- 246 Views
- 1 replies
- 0 likes
Change Payment Option
I just recently closed all my checking accounts and opened new ones, and I am unable to change my payment method. It keeps asking me to change my payment option and every time I click "Update" it just redirects me to the same page. This is pretty stu...
- I just recently closed all my checking accounts and opened new ones, and I am unable to change my payment method. It keeps asking me to change my payment option and every time I click "Update" it jus...
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- Casual Listener
- 317 Views
- 3 replies
- 0 likes
- 317 Views
- 3 replies
- 0 likes
Solved!! Can I get Spotify Premium without activating the free trial?
Hi everyone,I want to get Spotify Premium, but I don't want to activate the free trial and save it for another time. I remember that it normally signs you up for the trial automatically and I haven't found a way to turn this off without signing up fo...
- Hi everyone, I want to get Spotify Premium, but I don't want to activate the free trial and save it for another time. I remember that it normally signs you up for the trial automatically and I haven...
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- Not applicable
- 3853 Views
- 10 replies
- 0 likes
- 3853 Views
- 10 replies
- 0 likes
Credit card error
I've been using Spotify for a year but this month it starts not accepting my credit card payment although I tried to pay for it with different credit cards.
- I've been using Spotify for a year but this month it starts not accepting my credit card payment although I tried to pay for it with different credit cards.
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- Casual Listener
- 269 Views
- 2 replies
- 0 likes
- 269 Views
- 2 replies
- 0 likes
maintanence fee ? rm8 what is it ??
maintanence fee ? rm8 what is it ?? if i turn on extreme music quality will it be charged??
- maintanence fee ? rm8 what is it ?? if i turn on extreme music quality will it be charged??
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- Community Legend
- 244 Views
- 1 replies
- 0 likes
- 244 Views
- 1 replies
- 0 likes
Solved!! can't get to the student discount page
I have been trying to use the links provided to apply for the student discount by changing my curernt premium plan. But everytime I click on them it takes me to the family plan instead of the student discount offer. Its not showing me the student dis...
- I have been trying to use the links provided to apply for the student discount by changing my curernt premium plan. But everytime I click on them it takes me to the family plan instead of the st...
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- Regular
- 461 Views
- 7 replies
- 0 likes
- 461 Views
- 7 replies
- 0 likes
Payment Method Issue
I've had Premium for awhile, but recently had to get a new debit card. I, unfortunately, waited until last minute to attempt to change the details. My info was correct, however I kept getting an error message at the top. I then cancelled my Premium, ...
- I've had Premium for awhile, but recently had to get a new debit card. I, unfortunately, waited until last minute to attempt to change the details. My info was correct, however I kept getting an erro...
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- Spotify Star
- 664 Views
- 10 replies
- 0 likes
- 664 Views
- 10 replies
- 0 likes
Payment Details
So I got a new debit card and everytime I try to update the information it just reloads the same page. I've searched all over to try and find a way to update my payment details and everything keeps telling me to do the exact thing that I've already b...
- So I got a new debit card and everytime I try to update the information it just reloads the same page. I've searched all over to try and find a way to update my payment details and everything keeps t...
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- Spotify Star
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Money withdrawn, despite student verification fail.. I want my money back
Yes Hello, I tried to subscribe for the student discount, I put my card details in, Spotify then said I wouldn’t be charged until verification was completed. My verification did not work for some reason, when I checked my bank.. the amount of $5.99 h...
- Yes Hello, I tried to subscribe for the student discount, I put my card details in, Spotify then said I wouldn’t be charged until verification was completed. My verification did not work for...
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- Spotify Star
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Updating Payment Method Not Working
I've tried just about everything trying to update my payment method because I had to get a new card for payment and Spotify won't let me change my payment method. I get to the subscriptions page and click on the "Update" button and nothing is working...
- I've tried just about everything trying to update my payment method because I had to get a new card for payment and Spotify won't let me change my payment method. I get to the subscriptions page and ...
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- Spotify Star
- 270 Views
- 1 replies
- 1 likes
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Payment Problems
- 270 Views
- 1 replies
- 1 likes
Sub HELP
will it charge me the 26?? see picture
- will it charge me the 26?? see picture
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- Spotify Star
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
Solved!! Quebec individual subscrition excluded?
After my month finished it told me that in quebec we arn't allowed to use individual accounts and asked to upgrade to family or a year plan. Is it true that quebec cannot have individual accounts?
- After my month finished it told me that in quebec we arn't allowed to use individual accounts and asked to upgrade to family or a year plan. Is it true that quebec cannot have individual accounts?
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- Spotify Star
- 496 Views
- 3 replies
- 0 likes
- 496 Views
- 3 replies
- 0 likes
Solved!! I WANT REFUND
I paid for student discount but after that i realized that i am not suitable for this discount and the page opened said be calm no payment was taken from u but my ININAL CARD says they took 6.99 TL and i got nothing pls help me I WANT REFUND
- I paid for student discount but after that i realized that i am not suitable for this discount and the page opened said be calm no payment was taken from u but my ININAL CARD says they took 6.99 TL a...
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- Casual Listener
- 368 Views
- 4 replies
- 0 likes
- 368 Views
- 4 replies
- 0 likes
Credit Card refused
Hey.I've decided to delete my old Spotify account. After some time I created new account. I was trying to pay for subscription with the same credit card which I was using on older (currently gone) account.After a try, I've received message, my credit...
- Hey. I've decided to delete my old Spotify account. After some time I created new account. I was trying to pay for subscription with the same credit card which I was using on older (currently...
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- Not applicable
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
stored payment details
how to delete the stored payment details. please advise.
- how to delete the stored payment details. please advise.
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- Spotify Star
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
Switching from a premium to a family plan
I already have my own extensive premium account. Just learning about the family plan. Was going to add my parents and brother under me. Can I do this without having to lose my current library? How do I go about it to switch they account type? Thanks
- I already have my own extensive premium account. Just learning about the family plan. Was going to add my parents and brother under me. Can I do this without having to lose my current library? How do...
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- Spotify Star
- 149 Views
- 1 replies
- 0 likes
- 149 Views
- 1 replies
- 0 likes
do i own the music...no time limit , keep on desk, upload to my cloud, etc?
do i own the music...no time limit , keep on desk, upload to my cloud, etc?
- do i own the music...no time limit , keep on desk, upload to my cloud, etc?
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- Community Legend
- 333 Views
- 3 replies
- 0 likes
- 333 Views
- 3 replies
- 0 likes
I was charged twice
I signed up for the student plan and for some reason my account was charged another 14.99
- I signed up for the student plan and for some reason my account was charged another 14.99
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- 134 Views
- 0 replies
- 0 likes
- 134 Views
- 0 replies
- 0 likes