Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 172177 Views
- 113 replies
- 12 likes
- 172177 Views
- 113 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19064 Views
- 27 replies
- 4 likes
- 19064 Views
- 27 replies
- 4 likes
spotifys payment sysstem sucks
I deleted my account 2 months ago canceld everything and they are still charging me.
- I deleted my account 2 months ago canceld everything and they are still charging me.
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- Spotify Star
- 322 Views
- 1 replies
- 0 likes
- 322 Views
- 1 replies
- 0 likes
Cannot change my Country on Premium
I've moved to Australia and I want to change my billing to my Australian credit card. I however cannot do this since my details are still listed with my old country and for some reason I cannot find how to change my country to the new one. I only get...
- I've moved to Australia and I want to change my billing to my Australian credit card. I however cannot do this since my details are still listed with my old country and for some reason I cannot find ...
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- Spotify Star
- 216 Views
- 1 replies
- 0 likes
- 216 Views
- 1 replies
- 0 likes
Cobros duplicados.
Acabo de recibir el cobro de mi suscripción Premium duplicado. Ya revisé si tenía otra cuenta de Spotify activa y no es el caso. ¿Por qué pasa esto y cómo me reembolsaràn la cantidad perdida?
- Acabo de recibir el cobro de mi suscripción Premium duplicado. Ya revisé si tenía otra cuenta de Spotify activa y no es el caso. ¿Por qué pasa esto y cómo me reembolsaràn la cantidad perdida?
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- Newbie
- 478 Views
- 1 replies
- 0 likes
- 478 Views
- 1 replies
- 0 likes
Superuser Contribution Problemas con mi cuenta Premiun
Hola! El 30 de marzo (2018) pagué por una suscripción de un año, ya me han cobrado e incluso enviado el recibo de pago, sin embargo no puedo acceder a ningún beneficio premium. Figura "Premium en pausa" y "actualizar pago" pero ya me cobraron, no qui...
- Hola! El 30 de marzo (2018) pagué por una suscripción de un año, ya me han cobrado e incluso enviado el recibo de pago, sin embargo no puedo acceder a ningún beneficio premium. Figura "Premium en pau...
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- Roadie
- 584 Views
- 1 replies
- 0 likes
- 584 Views
- 1 replies
- 0 likes
Superuser Contribution Nao terminei a conta ja veio no meu cartao
Boa Noite precisava de uma ajuda não acabei de fazer meu cadastro la no universitario e ja veio descontando no meu cartão eu queria cancelar alguem pode me ajudar porque vou ter que fazer o outro , por favor se alguem poder me ajudar
- Boa Noite precisava de uma ajuda não acabei de fazer meu cadastro la no universitario e ja veio descontando no meu cartão eu queria cancelar alguem pode me ajudar porque vou ter que fazer o outro , p...
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- Roadie
- 377 Views
- 1 replies
- 0 likes
- 377 Views
- 1 replies
- 0 likes
Superuser Contribution Soy universitario, me cobraron el plan y sigo con cuenta free
Soy universitario, subi los ducumentos que solicitaban, decian que no cobrarian hasta tener la cuenta premium y mi banco me informa que ya se realizo la transaccion y sigo con la cuenta free, me pueden ayudar por favor
- Soy universitario, subi los ducumentos que solicitaban, decian que no cobrarian hasta tener la cuenta premium y mi banco me informa que ya se realizo la transaccion y sigo con la cuenta free, me pued...
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- Roadie
- 485 Views
- 1 replies
- 0 likes
- 485 Views
- 1 replies
- 0 likes
Changed computers now can't find premium free trial
I signed up for premium trial & then got a new computer. When I signed in, it says I have the free Spotify. I gave my cc # & now I'm freaked out that I can't find that acct if I choose to cancel.....or even to use it. I don't want my cc charged if I ...
- I signed up for premium trial & then got a new computer. When I signed in, it says I have the free Spotify. I gave my cc # & now I'm freaked out that I can't find that acct if I c...
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- Spotify Star
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
Superuser Contribution Trouble connecting to my sons premium acct
, my son has the premium for family and he invited me to join his acct, I accepted the invite wit and wrote down the code, set up my acct but there's not giving me a place to enter the code so I can connect to his acct and get the benefits of the pre...
- , my son has the premium for family and he invited me to join his acct, I accepted the invite wit and wrote down the code, set up my acct but there's not giving me a place to enter the code so I can ...
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- Roadie
- 403 Views
- 1 replies
- 0 likes
- 403 Views
- 1 replies
- 0 likes
Superuser Contribution Paguei minha conta por boleto e ate agora não mudou para a premium
A três dias atrás paguei minha conta e assinei para a premium,porém ela ainda não mudou e continua freeAlguém poderia me ajudar
- A três dias atrás paguei minha conta e assinei para a premium,porém ela ainda não mudou e continua free Alguém poderia me ajudar
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- Roadie
- 596 Views
- 1 replies
- 0 likes
- 596 Views
- 1 replies
- 0 likes
Superuser Contribution Pago no reflejado
Se me cobraron 2 meses del plan de estudiante de Spotify y aún no se han reflejado (el pago fue con tarjeta de crédito )
- Se me cobraron 2 meses del plan de estudiante de Spotify y aún no se han reflejado (el pago fue con tarjeta de crédito )
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- Roadie
- 419 Views
- 1 replies
- 0 likes
- 419 Views
- 1 replies
- 0 likes
Superuser Contribution Plan familiar Me cobran 99 pesos y dice que pague 149 después
La situación es esta, tengo un plan familiar, y me hace el cobro de 99 pesos mexicanos y después dice que ala fecha de corte me cobrarán 149 pesos mexicanos más, no entiendo que sucede. Por ejemplo este mes de abril vence 17/04/18 y me cobraron hoy 1...
- La situación es esta, tengo un plan familiar, y me hace el cobro de 99 pesos mexicanos y después dice que ala fecha de corte me cobrarán 149 pesos mexicanos más, no entiendo que sucede. Por ...
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- Roadie
- 1960 Views
- 1 replies
- 0 likes
- 1960 Views
- 1 replies
- 0 likes
Superuser Contribution changer de compte et garder son abonnement premium
Bonjour,j'ai (j'avais) un compte spotify premium couplé avec un compte facebook...L'adresse e-mail n'etant plus d'actualité avec ce compte,j'ai voulu changer l'adresse e-mail ... spotify me dit qu'il faut changer l'e-mail sur le compte facebook ... c...
- Bonjour, j'ai (j'avais) un compte spotify premium couplé avec un compte facebook... L'adresse e-mail n'etant plus d'actualité avec ce compte,j'ai voulu changer l'adresse e-mail ... spotify me dit q...
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- Roadie
- 3252 Views
- 1 replies
- 0 likes
- 3252 Views
- 1 replies
- 0 likes
Superuser Contribution Been charged, have receipt, still on Free subscription
Had a payment issue and changed cards. I’ve since received an Apple receipt on the 13th but all music is still greyed out. Have uninstalled app and rebooted multiple times. Account details in Spotify still say my account is Free. [Moderator edit]
- Had a payment issue and changed cards. I’ve since received an Apple receipt on the 13th but all music is still greyed out. Have uninstalled app and rebooted multiple times. Account detai...
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- Roadie
- 730 Views
- 1 replies
- 0 likes
- 730 Views
- 1 replies
- 0 likes
Superuser Contribution I am having trouble chanigng my emial even after I changed it on facebook!!!?
I wasn't able to login to my old email, so I did as told to change through facebook settings. Although I was able to change it on facebook but it still the same old email on spotify...This is so weird...?
- I wasn't able to login to my old email, so I did as told to change through facebook settings. Although I was able to change it on facebook but it still the same old email on spotify...This is so weir...
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- Roadie
- 608 Views
- 1 replies
- 0 likes
- 608 Views
- 1 replies
- 0 likes
Superuser Contribution Renew subscription doesn't work
Hey, For the last months i had a student subscription, but the credit card I used needed replacing. So I got a new card and tried to update the paymentmethod. But for days I get this message: Payment failed. Try again, or use a different payment meth...
- Hey, For the last months i had a student subscription, but the credit card I used needed replacing. So I got a new card and tried to update the paymentmethod. But for days I get this message...
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- Roadie
- 264 Views
- 1 replies
- 0 likes
- 264 Views
- 1 replies
- 0 likes
Superuser Contribution Polish - próbowałem wykupić subskrypcje
Próbowałem wykupić subskrypcje za 9.99zl podałem numer karty a potem szkoły w jakiej się uczę. Zatwierdziłem i wyskoczył mi błąd że nie można dokonać transakcji a z konta zabrało mi 2x pieniądze a gdy wypełniłem formularz pisało że w przypadku błędu ...
- Próbowałem wykupić subskrypcje za 9.99zl podałem numer karty a potem szkoły w jakiej się uczę. Zatwierdziłem i wyskoczył mi błąd że nie można dokonać transakcji a z konta zabrało mi 2x pieniądze a gd...
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- Roadie
- 388 Views
- 1 replies
- 0 likes
- 388 Views
- 1 replies
- 0 likes
Superuser Contribution Payment card expired - Unsubscribed without warning
My payment card expired, and my account was reverted from a Premium account to a Free account, without any warning.No email to tell me the payment failed and to ask for another payment card (and no, it's not in my **bleep** folder...)I lost all my sy...
- My payment card expired, and my account was reverted from a Premium account to a Free account, without any warning. No email to tell me the payment failed and to ask for another payment card (and no...
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- Roadie
- 245 Views
- 1 replies
- 0 likes
- 245 Views
- 1 replies
- 0 likes
Superuser Contribution Premium not working
I purchased Spotify premium for a year and have the receipt thatmatches my account username and yet it says i do not have premium and has stoped working while I am in France. If anyone knows what might be going on, please let me know.
- I purchased Spotify premium for a year and have the receipt thatmatches my account username and yet it says i do not have premium and has stoped working while I am in France. If anyone...
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- Roadie
- 401 Views
- 1 replies
- 0 likes
- 401 Views
- 1 replies
- 0 likes
Superuser Contribution My premium subscribtion stopped but I payed for two more moths!
One month ago I bought a three-moth subscribtion with a gift card. Today I got a spotify pop-up which said my last payment failed and I don't have premium anymore. How do I fix it?
- One month ago I bought a three-moth subscribtion with a gift card. Today I got a spotify pop-up which said my last payment failed and I don't have premium anymore. How do I fix it?
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- Roadie
- 585 Views
- 1 replies
- 0 likes
- 585 Views
- 1 replies
- 0 likes
Superuser Contribution Student Discount Renewal
Hi, I have had Spotify Premium at the student discount rate of £5. My year of the student discount ends tomorrow but Spotify haven't emailed me to renew my student discount. How do I renew my student discount for another year if they have not emailed...
- Hi, I have had Spotify Premium at the student discount rate of £5. My year of the student discount ends tomorrow but Spotify haven't emailed me to renew my student discount. How do I renew my student...
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- Roadie
- 273 Views
- 1 replies
- 0 likes
- 273 Views
- 1 replies
- 0 likes