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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
71001 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134774 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73703 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
257295 Views
156 replies
13 likes
Hi, I have my bank account via Ideal attached to my Spotify account but kee getting a your subsrciption has been pauzed every month resulting in manual payment and resending family invites..submitted a support request without any answer. This is gett...
Hi, I have my bank account via Ideal attached to my Spotify account but kee getting a your subsrciption has been pauzed every month resulting in manual payment and resending family invites.....
Casual Listener
498 Views
3 replies
0 likes
Stamattina ho richiesto l'attivazione dell'account premium con lo sconto studenti. Dopo aver inserito i dati della mia carta di credito e stato effettuato il pagamento (ho ricevuto l'sms dell'addebito della mia banca), tuttavia non sono stata reindir...
Stamattina ho richiesto l'attivazione dell'account premium con lo sconto studenti. Dopo aver inserito i dati della mia carta di credito e stato effettuato il pagamento (ho ricevuto l'sms dell'...
Casual Listener
360 Views
1 replies
0 likes
Hi, I'm trying to register my denon reciever to spotify but I keep getting this message:"Spotify premium is required for this device please purchase a premium subscription on www.spotify.com"Please note that I payed for a premium account but it is us...
Hi, I'm trying to register my denon reciever to spotify but I keep getting this message: "Spotify premium is required for this device please purchase a premium subscription on www.spotify.com...
Community Legend
795 Views
1 replies
0 likes
I have been charged twice every month without knowing from an old email address. I didn't know it was subscribed to premium and then I got locked out of the account so wasnt able to check - the payment was just itunes every month on my statement so I...
I have been charged twice every month without knowing from an old email address. I didn't know it was subscribed to premium and then I got locked out of the account so wasnt able to check - the payme...
Spotify Star
424 Views
1 replies
0 likes
My ex was able to sign into his own spotify account and charge to my Rogers account. ROGERS refuses to block the $20 charge every month and you guys make it hard to get help. I am the Rogers account holder. There is no reason he should be able to sig...
My ex was able to sign into his own spotify account and charge to my Rogers account. ROGERS refuses to block the $20 charge every month and you guys make it hard to get help. I am the Rogers ac...
Community Legend
315 Views
1 replies
0 likes
It’s not working and it’s telling me to contact Spotify support.
It’s not working and it’s telling me to contact Spotify support.
Community Legend
459 Views
1 replies
0 likes
Got charged twice for premium but I still don’t have it? Tried tweeting but that was useless
Got charged twice for premium but I still don’t have it? Tried tweeting but that was useless
Community Legend
278 Views
1 replies
0 likes
Hey guys I need help,I started my premium trial and then I decided to start a family plan but my premium trial is still on so I was wondering once my premium trial finishes will my family plan work instantly or do I have to do it all again
Hey guys I need help,I started my premium trial and then I decided to start a family plan but my premium trial is still on so I was wondering once my premium trial finishes will my family plan work i...
Community Legend
361 Views
1 replies
0 likes
Hi. My husband and I both signed up for a free trial back in November. He went ahead and took out a regular monthly account but I didn't. Last Fri night he received a family advert so signed up for the family pack. He added me to this pack but when i...
Hi. My husband and I both signed up for a free trial back in November. He went ahead and took out a regular monthly account but I didn't. Last Fri night he received a family advert so signed up...
Spotify
504 Views
1 replies
0 likes
A week or so ago I got an ad in my Spotify app that showed a new Spotify device that would allow me to mount it in my car and use voice commands. Spotify would add it to my existing subscription for 12.99 a month. I took a screenshot and attached it....
A week or so ago I got an ad in my Spotify app that showed a new Spotify device that would allow me to mount it in my car and use voice commands. Spotify would add it to my existing subscription for ...
Newbie
6378 Views
3 replies
0 likes
Hi, my Premium doesn‘t work, my account is allways on „free“, the mail adress is correct, all payements are done about Klarna.is there any help?thanks!
Hi, my Premium doesn‘t work, my account is allways on „free“, the mail adress is correct, all payements are done about Klarna. is there any help? thanks!
Community Legend
506 Views
1 replies
0 likes
How difficult can be to make a payment to get premium subscription. I had it before than my card has changed. It is impossible even typing the numbers. I tried so many times. It is just neverve breaking. Is there anyone to call?
How difficult can be to make a payment to get premium subscription. I had it before than my card has changed. It is impossible even typing the numbers. I tried so many times. It is just neverve break...
Community Legend
386 Views
1 replies
0 likes
My daughter canceled her account in December but I am still being charged. She got a new phone and once we redirect her old account to a new account then we will upgrade. At this point I need to be reimbursed for Jan/Feb since she has not had access ...
My daughter canceled her account in December but I am still being charged. She got a new phone and once we redirect her old account to a new account then we will upgrade. At this point I need to be r...
Composer
375 Views
1 replies
0 likes
First of all, I am really disappointed of you and the way your system works. I got a notification of my failed payment yesterday morning. We have been subscribed to Spotify Family for 11 months now. And all 6 of us are thinking of leaving. Here's why...
First of all, I am really disappointed of you and the way your system works. I got a notification of my failed payment yesterday morning. We have been subscribed to Spotify Family for 11 month...
Composer
662 Views
2 replies
0 likes
I've been a premium member since around Christmas time, when I paid the winter saving promotion for three months.Now I've just been charged 10€ (standard fee) for the month until March 23rd. Yet I am a University Student. So my question is, if I now ...
I've been a premium member since around Christmas time, when I paid the winter saving promotion for three months.Now I've just been charged 10€ (standard fee) for the month until March 23rd. Yet I am...
Composer
448 Views
1 replies
0 likes
I got a spotify premium with a new orange contract but I can not run it. The account was created earlier and it was paid but now I would like to use the orange pramium. How to do it ?
I got a spotify premium with a new orange contract but I can not run it. The account was created earlier and it was paid but now I would like to use the orange pramium. How to do it ?
Spotify Star
1421 Views
1 replies
0 likes
Till yesterday i've been trying to pay premium account, but no credit card accepts, just let me know that there is a failure in payment, I went to their help options and I read that if I had this kind of problem I would go to cancel my premium accoun...
Till yesterday i've been trying to pay premium account, but no credit card accepts, just let me know that there is a failure in payment, I went to their help options and I read that if I ha...
Casual Listener
419 Views
2 replies
0 likes
My brother, who lives with me, on the same house, has been removed from our family account and I can't put him back in. It says he needs to get a separated spotify premium account but that doesn't make any sense! Besides him, there is our father and ...
My brother, who lives with me, on the same house, has been removed from our family account and I can't put him back in. It says he needs to get a separated spotify premium account but that doesn't ma...
Community Legend
303 Views
1 replies
0 likes
Paying for premium, not getting it. Payment keeps coming out of my account, but no premium. Ended subscription, restarted it, and still the same problem...
Paying for premium, not getting it. Payment keeps coming out of my account, but no premium. Ended subscription, restarted it, and still the same problem...
Community Legend
275 Views
1 replies
0 likes
Hi all, so my problem is that I can't remove my payment methond. I have canceled my premium subscription, but my friends credit card is still asociated with my account and set as a payment method (yes I don't have my own credit card). I'm affraid tha...
Hi all, so my problem is that I can't remove my payment methond. I have canceled my premium subscription, but my friends credit card is still asociated with my account and set as a payment m...
Community Legend
1409 Views
1 replies
0 likes
