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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67688 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132806 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68624 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251668 Views
155 replies
13 likes
i cant subscribe with my prepaid debit international card, because it is telling me it doesnt matches my current locationand the address where I receive the card is where I live, so dont know what to do, it is telling me the card is from united kingd...
i cant subscribe with my prepaid debit international card, because it is telling me it doesnt matches my current location and the address where I receive the card is where I live, so dont know what ...
Roadie
288 Views
1 replies
0 likes
I have an account (not the one I am posting from) that is presumably linked to my old facebook account which I deleted. Now I cant log into the spotify account to use or cancel it but continue to be billed the 10 bucks a month. I have tried for month...
I have an account (not the one I am posting from) that is presumably linked to my old facebook account which I deleted. Now I cant log into the spotify account to use or cancel it but continue ...
Roadie
358 Views
1 replies
0 likes
I need to enter new credit card details but it won't accept the expiration month. I select the correct number but it will not accept. What do I do? I have already unsubscribed and attempted to resubscribe. It still wont accept the expiration month.
I need to enter new credit card details but it won't accept the expiration month. I select the correct number but it will not accept. What do I do? I have already unsubscribed and attempted to resubs...
Roadie
387 Views
1 replies
0 likes
Gostaria de saber como minha conta fica premium?!ja realizei o pagamentl pelo cartao de credito e meu app ainda nao esta atualizado pra premium
Gostaria de saber como minha conta fica premium?! ja realizei o pagamentl pelo cartao de credito e meu app ainda nao esta atualizado pra premium
Spotify Star
262 Views
1 replies
0 likes
I have tried to cancel my premium account , however when I go to the website and go to cancel it says I am on a free subscription , so I went to my Apple ID and subscriptions there to see if I could cancel it that way , but again it’s not there. Mone...
I have tried to cancel my premium account , however when I go to the website and go to cancel it says I am on a free subscription , so I went to my Apple ID and subscriptions there to see if I could ...
Composer
262 Views
1 replies
0 likes
Hello, I had a Rogers Spotify 3 user subscription which I just cancelled. I want to subscribe to a Family Premium subscription through you. How can I do this withouth losing the playlists that the current users have under my previous Rogers account?T...
Hello, I had a Rogers Spotify 3 user subscription which I just cancelled. I want to subscribe to a Family Premium subscription through you. How can I do this withouth losing the playlists th...
Spotify Star
485 Views
3 replies
0 likes
Hola, llevo dias intentando hacer de nuevo el upgrade a Premium, pero me sale una leyenda que dice que algo salio mal y que intente mas tarde. Trate de nuevo con otras dos tarjetas de bancos distintos y no acepta el pago. Trate ingresando desde un di...
Hola, llevo dias intentando hacer de nuevo el upgrade a Premium, pero me sale una leyenda que dice que algo salio mal y que intente mas tarde. Trate de nuevo con otras d...
Roadie
325 Views
1 replies
0 likes
Hi there brand new to this and already confused. Signed up for premium for 30 days and when I got it it states 7 days. When I select an album to download it only downloads 1 track and some have gone into playlists. It’s also took 2 days to download s...
Hi there brand new to this and already confused. Signed up for premium for 30 days and when I got it it states 7 days. When I select an album to download it only downloads 1 track and some have gone ...
Roadie
364 Views
1 replies
0 likes
This is driving me nuts! Almost att the unsubscribe page about now. Every time an update occur in play store this happens. Unacceptable!
This is driving me nuts! Almost att the unsubscribe page about now. Every time an update occur in play store this happens. Unacceptable!
Roadie
264 Views
1 replies
0 likes
I thought student premium isn’t just high school student and i rendered payment. Of course i didn’t be premium but still my payment has been taken
I thought student premium isn’t just high school student and i rendered payment. Of course i didn’t be premium but still my payment has been taken
Spotify Star
253 Views
1 replies
0 likes
If my 7 days premium is gone do i stil have the songs i download in the 7days
If my 7 days premium is gone do i stil have the songs i download in the 7days
Spotify Star
1305 Views
1 replies
0 likes
Muy buenas, pese a haber procedido a todos los pasos, no se me activa la cuenta PREMIUM.He verificado que soy estudiante con mi universidad, me han COBRADO la sucripcion mensual, y SeerdID me ha mandado el siguiente mensaje:¡Verificacion aprobada!Hem...
Muy buenas, pese a haber procedido a todos los pasos, no se me activa la cuenta PREMIUM. He verificado que soy estudiante con mi universidad, me han COBRADO la sucripcion mensual, y SeerdID me ha ma...
Casual Listener
877 Views
2 replies
0 likes
Hi everyone, I ve just created an account and read on spotify.com about the free 30 days Premium trial. But when i ve activeted it on my mobile app turned out its just free 7 days. Why ? And is it possible to change ? Thanks a lot.
Hi everyone, I ve just created an account and read on spotify.com about the free 30 days Premium trial. But when i ve activeted it on my mobile app turned out its just free 7 days. Why...
Spotify Star
2873 Views
5 replies
0 likes
I've been trying to upgrade to premium Everytime I click "agree & pay" it sends me back to the "select payment" page. I've tried this both on my computer and phone. (I'm paying with paypal, if that makes a difference)
I've been trying to upgrade to premium Everytime I click "agree & pay" it sends me back to the "select payment" page. I've tried this both on my computer and phone. (I'm paying with paypal...
Newbie
947 Views
6 replies
0 likes
pourquoi je ne peux pas mettre 2 autres enfants qui vivent pas sous le toit alors que je paie pour 5
pourquoi je ne peux pas mettre 2 autres enfants qui vivent pas sous le toit alors que je paie pour 5
Not applicable
313 Views
1 replies
0 likes
I need help!! I got a new iPhone. Tried to log into my Spotify account but couldn’t remember my password. Did a password recovery and now I’m logged into a free trial account with no access to any of my playlists. My husband has his playlists still I...
I need help!! I got a new iPhone. Tried to log into my Spotify account but couldn’t remember my password. Did a password recovery and now I’m logged into a free trial account with no access to any of...
Not applicable
306 Views
1 replies
0 likes
Does anyone know how to switch over to a family premium plan once your free Rogers 6 months free subscription is up?
Does anyone know how to switch over to a family premium plan once your free Rogers 6 months free subscription is up?
Newbie
425 Views
3 replies
0 likes
Hey!in November I got a new credit card. So on Spotify I had to change my card number ofc. The first time it didn’t work. So I did it one more time, and now I have been paying dubble since then. How do I get back to normal paying and get the other mo...
Hey! in November I got a new credit card. So on Spotify I had to change my card number ofc. The first time it didn’t work. So I did it one more time, and now I have been paying dubble since then. Ho...
Not applicable
336 Views
2 replies
0 likes
I am interested in getting the yearly subscription but if I get the yearly subscription do I lose out on my 30 day free trial.Am I able to play spot if I in my 2015 Toyota Camry?I have an Amazon device and how what I link spot if I to my Amazon echo ...
I am interested in getting the yearly subscription but if I get the yearly subscription do I lose out on my 30 day free trial. Am I able to play spot if I in my 2015 Toyota Camry? I have an Amazon ...
Regular
496 Views
1 replies
0 likes
I was on spotify about a week ago, when a red bar across the top screen showed up and said something about doing something with my premium subscription or I would lose it. It is now February 2018, and I have had premium since August of 2017. I kind o...
I was on spotify about a week ago, when a red bar across the top screen showed up and said something about doing something with my premium subscription or I would lose it. It is now February 2018, an...
Community Legend
285 Views
1 replies
0 likes
