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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67359 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132628 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68134 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251073 Views
154 replies
13 likes
I have tried to cancel my premium account , however when I go to the website and go to cancel it says I am on a free subscription , so I went to my Apple ID and subscriptions there to see if I could cancel it that way , but again it’s not there. Mone...
I have tried to cancel my premium account , however when I go to the website and go to cancel it says I am on a free subscription , so I went to my Apple ID and subscriptions there to see if I could ...
Composer
262 Views
1 replies
0 likes
Hello, I had a Rogers Spotify 3 user subscription which I just cancelled. I want to subscribe to a Family Premium subscription through you. How can I do this withouth losing the playlists that the current users have under my previous Rogers account?T...
Hello, I had a Rogers Spotify 3 user subscription which I just cancelled. I want to subscribe to a Family Premium subscription through you. How can I do this withouth losing the playlists th...
Spotify Star
485 Views
3 replies
0 likes
Hola, llevo dias intentando hacer de nuevo el upgrade a Premium, pero me sale una leyenda que dice que algo salio mal y que intente mas tarde. Trate de nuevo con otras dos tarjetas de bancos distintos y no acepta el pago. Trate ingresando desde un di...
Hola, llevo dias intentando hacer de nuevo el upgrade a Premium, pero me sale una leyenda que dice que algo salio mal y que intente mas tarde. Trate de nuevo con otras d...
Roadie
324 Views
1 replies
0 likes
Hi there brand new to this and already confused. Signed up for premium for 30 days and when I got it it states 7 days. When I select an album to download it only downloads 1 track and some have gone into playlists. It’s also took 2 days to download s...
Hi there brand new to this and already confused. Signed up for premium for 30 days and when I got it it states 7 days. When I select an album to download it only downloads 1 track and some have gone ...
Roadie
363 Views
1 replies
0 likes
This is driving me nuts! Almost att the unsubscribe page about now. Every time an update occur in play store this happens. Unacceptable!
This is driving me nuts! Almost att the unsubscribe page about now. Every time an update occur in play store this happens. Unacceptable!
Roadie
264 Views
1 replies
0 likes
I thought student premium isn’t just high school student and i rendered payment. Of course i didn’t be premium but still my payment has been taken
I thought student premium isn’t just high school student and i rendered payment. Of course i didn’t be premium but still my payment has been taken
Spotify Star
251 Views
1 replies
0 likes
If my 7 days premium is gone do i stil have the songs i download in the 7days
If my 7 days premium is gone do i stil have the songs i download in the 7days
Spotify Star
1305 Views
1 replies
0 likes
Muy buenas, pese a haber procedido a todos los pasos, no se me activa la cuenta PREMIUM.He verificado que soy estudiante con mi universidad, me han COBRADO la sucripcion mensual, y SeerdID me ha mandado el siguiente mensaje:¡Verificacion aprobada!Hem...
Muy buenas, pese a haber procedido a todos los pasos, no se me activa la cuenta PREMIUM. He verificado que soy estudiante con mi universidad, me han COBRADO la sucripcion mensual, y SeerdID me ha ma...
Casual Listener
876 Views
2 replies
0 likes
Hi everyone, I ve just created an account and read on spotify.com about the free 30 days Premium trial. But when i ve activeted it on my mobile app turned out its just free 7 days. Why ? And is it possible to change ? Thanks a lot.
Hi everyone, I ve just created an account and read on spotify.com about the free 30 days Premium trial. But when i ve activeted it on my mobile app turned out its just free 7 days. Why...
Spotify Star
2871 Views
5 replies
0 likes
I've been trying to upgrade to premium Everytime I click "agree & pay" it sends me back to the "select payment" page. I've tried this both on my computer and phone. (I'm paying with paypal, if that makes a difference)
I've been trying to upgrade to premium Everytime I click "agree & pay" it sends me back to the "select payment" page. I've tried this both on my computer and phone. (I'm paying with paypal...
Newbie
947 Views
6 replies
0 likes
pourquoi je ne peux pas mettre 2 autres enfants qui vivent pas sous le toit alors que je paie pour 5
pourquoi je ne peux pas mettre 2 autres enfants qui vivent pas sous le toit alors que je paie pour 5
Not applicable
313 Views
1 replies
0 likes
I need help!! I got a new iPhone. Tried to log into my Spotify account but couldn’t remember my password. Did a password recovery and now I’m logged into a free trial account with no access to any of my playlists. My husband has his playlists still I...
I need help!! I got a new iPhone. Tried to log into my Spotify account but couldn’t remember my password. Did a password recovery and now I’m logged into a free trial account with no access to any of...
Not applicable
306 Views
1 replies
0 likes
Does anyone know how to switch over to a family premium plan once your free Rogers 6 months free subscription is up?
Does anyone know how to switch over to a family premium plan once your free Rogers 6 months free subscription is up?
Newbie
422 Views
3 replies
0 likes
Hey!in November I got a new credit card. So on Spotify I had to change my card number ofc. The first time it didn’t work. So I did it one more time, and now I have been paying dubble since then. How do I get back to normal paying and get the other mo...
Hey! in November I got a new credit card. So on Spotify I had to change my card number ofc. The first time it didn’t work. So I did it one more time, and now I have been paying dubble since then. Ho...
Not applicable
336 Views
2 replies
0 likes
I am interested in getting the yearly subscription but if I get the yearly subscription do I lose out on my 30 day free trial.Am I able to play spot if I in my 2015 Toyota Camry?I have an Amazon device and how what I link spot if I to my Amazon echo ...
I am interested in getting the yearly subscription but if I get the yearly subscription do I lose out on my 30 day free trial. Am I able to play spot if I in my 2015 Toyota Camry? I have an Amazon ...
Regular
496 Views
1 replies
0 likes
I was on spotify about a week ago, when a red bar across the top screen showed up and said something about doing something with my premium subscription or I would lose it. It is now February 2018, and I have had premium since August of 2017. I kind o...
I was on spotify about a week ago, when a red bar across the top screen showed up and said something about doing something with my premium subscription or I would lose it. It is now February 2018, an...
Community Legend
284 Views
1 replies
0 likes
I had a paypal issue that caused me to lose my Premium Membership. Since then i had my paypal straightened out and its back to paying netflix, etc. When i choose spotify premium it sends me to paypal and asks for a credit card(which i never needed be...
I had a paypal issue that caused me to lose my Premium Membership. Since then i had my paypal straightened out and its back to paying netflix, etc. When i choose spotify premium it sends ...
Community Legend
504 Views
1 replies
0 likes
i was get invited by my sister to use family package,but when i send the info it always show like THIS!!!! I use the same address like my sister but i still had this problem,what's wrong with this!!!!
i was get invited by my sister to use family package,but when i send the info it always show like THIS!!!! I use the same address like my sister but i still had this problem,what's wrong with th...
Not applicable
3362 Views
21 replies
0 likes
Got an email saying, "We verified that you're enrolled in an accredited college or university, which means Premium for Students is but a few clicks away. Go back to Spotify to complete your purchase."Clicked th elink only to arrive at this page. Went...
Got an email saying, "We verified that you're enrolled in an accredited college or university, which means Premium for Students is but a few clicks away. Go back to Spotify to complete your purchase....
Not applicable
1091 Views
1 replies
0 likes
I got a new debit card recently and need to update my payment details. On my Spotify app, it says that my account is premium. But on the Spotify website, it says my account is free. I tried logging out of the app to maybe change the status, but it re...
I got a new debit card recently and need to update my payment details. On my Spotify app, it says that my account is premium. But on the Spotify website, it says my account is free. I tried logging o...
Roadie
1712 Views
3 replies
0 likes
