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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
69832 Views
31 replies
2 likes
Moderator
120394 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
155191 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
304148 Views
168 replies
13 likes
I'm still paying premium when I've got a different phone and can't remember when or what phone I started premium 2yrs ago!! I JUST WANT TO UNSUBSCRIBE!!!!
I'm still paying premium when I've got a different phone and can't remember when or what phone I started premium 2yrs ago!! I JUST WANT TO UNSUBSCRIBE!!!!
Newbie
452 Views
1 replies
0 likes
Hey everyone, Just a quick question here. My girlfriend and I live together and I just upgraded my spotify to include her as well. My main concern is that she's in Brazil for the next two weeks. If I give her access now while she's out there, will th...
Hey everyone, Just a quick question here. My girlfriend and I live together and I just upgraded my spotify to include her as well. My main concern is that she's in B...
Community Legend
772 Views
3 replies
0 likes
I've subscribed for the family premium package but I still receive messages that I have to pay for the monthly premium price at RM14.90.
I've subscribed for the family premium package but I still receive messages that I have to pay for the monthly premium price at RM14.90.
Spotify
422 Views
1 replies
0 likes
Yesterday I was flagged and couldn't log in to my OFFICIAL android app. I had to uninstall and reinstall it again. The PROBLEM is that I've been a premium user for the past 4+ years NON STOP! Just checking my account history and invoices would've bee...
Yesterday I was flagged and couldn't log in to my OFFICIAL android app. I had to uninstall and reinstall it again. The PROBLEM is that I've been a premium user for the past 4+ years NON STOP! ...
Composer
1345 Views
1 replies
0 likes
I got an email saying that I was upgraded to premium family and that by billing would change to 14.99. But I didn’t actually approve this. I only want premium 9.99. This happen to anyone else???
I got an email saying that I was upgraded to premium family and that by billing would change to 14.99. But I didn’t actually approve this. I only want premium 9.99. This happen to anyone else???
Newbie
554 Views
2 replies
0 likes
I am trying to cancel my premium account and go back to free. On my laptop it says I have a free account but my cell phone says I have a premium account. How can I cancel my subscription on my cell phone?
I am trying to cancel my premium account and go back to free. On my laptop it says I have a free account but my cell phone says I have a premium account. How can I cancel my subscription on my cell p...
Not applicable
706 Views
3 replies
0 likes
This is brutal. I can't change country to change billing? Country option is locked. How to change from Canada to NZ?
This is brutal. I can't change country to change billing? Country option is locked. How to change from Canada to NZ?
Casual Listener
560 Views
3 replies
0 likes
I've been looking around for spotify gift cards (the physical ones, not the e-cards) in Woolworths or Coles and I haven't found them anywhere! Are they here in Australia, and if so, do they still work?
I've been looking around for spotify gift cards (the physical ones, not the e-cards) in Woolworths or Coles and I haven't found them anywhere! Are they here in Australia, and if so, do they still wor...
Newbie
32869 Views
4 replies
1 likes
Today I subscribed me to spotify (family) but when I paid in my bank i received two bills, then i don't know if the second bill is of spotify
Today I subscribed me to spotify (family) but when I paid in my bank i received two bills, then i don't know if the second bill is of spotify
Newbie
508 Views
1 replies
0 likes
My Spotify pauses while I'm playing games with friends now, which isn't what I signed up for when I bought the product. Full money back please. If you want an agreement restricting users from streaming music through their mic make it actually *work*,...
My Spotify pauses while I'm playing games with friends now, which isn't what I signed up for when I bought the product. Full money back please. If you want an agreement restricting users from streami...
Spotify Star
564 Views
1 replies
0 likes
Is there a way to cancel premium without knowing the account password or email? In other words can I just tell my card information and have it canceled that way?
Is there a way to cancel premium without knowing the account password or email? In other words can I just tell my card information and have it canceled that way?
Community Legend
392 Views
1 replies
0 likes
I subscribed to spotify premium family, all of the family members have Premium family, but I only have premium free, what do I have to do that I have Premium Family?
I subscribed to spotify premium family, all of the family members have Premium family, but I only have premium free, what do I have to do that I have Premium Family?
Not applicable
423 Views
2 replies
0 likes
Hi, I have Spotify Premium and I am currently using my PayPal Account. I am trying to change my subscription so I can use the student discount, however, it will not give me the option to enter my PayPal details, only credit card. Is there a way to ch...
Hi, I have Spotify Premium and I am currently using my PayPal Account. I am trying to change my subscription so I can use the student discount, however, it will not give me the opti...
Spotify Star
364 Views
1 replies
0 likes
I meant to cancel my Spotify and it automatically took the money out. Is there any way to get it back and cancel the subscription?
I meant to cancel my Spotify and it automatically took the money out. Is there any way to get it back and cancel the subscription?
Spotify Star
285 Views
1 replies
0 likes
I heard there was a deal to get premium for a 3 month trial for 99 cents but i cant find it. Maybe it is over. I just signed up to get it.
I heard there was a deal to get premium for a 3 month trial for 99 cents but i cant find it. Maybe it is over. I just signed up to get it.
Spotify Star
2686 Views
1 replies
0 likes
I tried to buy the student discount premium but I couldn’t find my school so just gave up but I was still charged but my account is free. Will I get my money back?
I tried to buy the student discount premium but I couldn’t find my school so just gave up but I was still charged but my account is free. Will I get my money back?
Spotify Star
398 Views
1 replies
0 likes
i just received an email to subscribe to the Individual Premium Plan for $99 per year. Is there a similiar deal for the Family Plan available?
i just received an email to subscribe to the Individual Premium Plan for $99 per year. Is there a similiar deal for the Family Plan available?
Newbie
3899 Views
4 replies
1 likes
Hi all. I just started having this problem today and was wondering if anyone might be able to point me in the right direction or have had similar experinces.I got an email today saying that I was unable to renew my Premium subscription due to a credi...
Hi all. I just started having this problem today and was wondering if anyone might be able to point me in the right direction or have had similar experinces. I got an email today saying that I...
Roadie
336 Views
1 replies
0 likes
So my 3 months are up and I refuse to pay £9.99 just for music. That said I enjoyed the service. Where would be the best place to watch out for deals?
So my 3 months are up and I refuse to pay £9.99 just for music. That said I enjoyed the service. Where would be the best place to watch out for deals?
Roadie
327 Views
1 replies
0 likes
I just was notified by PayPal that I was charged $9.99 for a month of Spotify since my 3 month trial of Spotify for .99 expired today, this morning. I am a student and just switched to the $5 a month Spotify and it went through. Am I still going to b...
I just was notified by PayPal that I was charged $9.99 for a month of Spotify since my 3 month trial of Spotify for .99 expired today, this morning. I am a student and just switched to the $5 a month...
Roadie
327 Views
1 replies
0 likes
