Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 184335 Views
- 116 replies
- 12 likes
- 184335 Views
- 116 replies
- 12 likes
Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20926 Views
- 28 replies
- 4 likes
- 20926 Views
- 28 replies
- 4 likes
CANCEL SUBSCRIPTION
I WANT TO CANCEL SPOTIFY SUBSCRIPTION ON MY IPHONE BUT I DON'T HAVE THE OPTION TO DO SO. PLEASE HELLPPPPP!!!
- I WANT TO CANCEL SPOTIFY SUBSCRIPTION ON MY IPHONE BUT I DON'T HAVE THE OPTION TO DO SO. PLEASE HELLPPPPP!!!
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- Community Legend
- 252 Views
- 1 replies
- 0 likes
- 252 Views
- 1 replies
- 0 likes
Modo de pago
El mes anterior me hice hice premium, el cual pague por el modo pse, quiero xontinuar pero no me muestra la opcion por el modo de pago pse.
- El mes anterior me hice hice premium, el cual pague por el modo pse, quiero xontinuar pero no me muestra la opcion por el modo de pago pse.
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- 274 Views
- 0 replies
- 0 likes
- 274 Views
- 0 replies
- 0 likes
Family subscription log in
I just upgraded to a family account but no one in the family can join the account via the email that was sent out. How do we access to the account?
- I just upgraded to a family account but no one in the family can join the account via the email that was sent out. How do we access to the account?
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- Songwriter
- 288 Views
- 1 replies
- 0 likes
- 288 Views
- 1 replies
- 0 likes
Premium Account wird nicht übernommen
Hallo,habe mir ein neues iPhone gekauft und mich mit meinen Benutzerdaten erneut über die Spotify-App angemeldet. Nun habe ich keinen Premium-Account mehr, für den ich allerdings monatliche Abbuchungen bekomme, sondern eine Spotify-Free Version.Ich h...
- Hallo, habe mir ein neues iPhone gekauft und mich mit meinen Benutzerdaten erneut über die Spotify-App angemeldet. Nun habe ich keinen Premium-Account mehr, für den ich allerdings monatliche Abbuchu...
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- Newbie
- 587 Views
- 3 replies
- 1 likes
- 587 Views
- 3 replies
- 1 likes
Superuser Contribution Can't get premium
I'm trying to get premium by debit card (in app and chrome) and try by phone but both didn't work. And it was one time app charged me but i still didn't get premium.bCan you check for me what happened with my account?
- I'm trying to get premium by debit card (in app and chrome) and try by phone but both didn't work. And it was one time app charged me but i still didn't get premium.bCan you check for me what happene...
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- Casual Listener
- 398 Views
- 2 replies
- 0 likes
- 398 Views
- 2 replies
- 0 likes
Premium for family
All of a sudden my premium family account has stopped and all i have is free. I am unsure as to what happened as i have had the same account for over 6 months now.
- All of a sudden my premium family account has stopped and all i have is free. I am unsure as to what happened as i have had the same account for over 6 months now.
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- Casual Listener
- 368 Views
- 1 replies
- 0 likes
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Premium family
- 368 Views
- 1 replies
- 0 likes
Premium payment
I’ve been using Spotify for years and I’ve payed for premium using the prepaid cards. This month when I went to pay for my subscription it said the payment had failed. I checked the card balance and there is definitely enough money on it. I’ve never ...
- I’ve been using Spotify for years and I’ve payed for premium using the prepaid cards. This month when I went to pay for my subscription it said the payment had failed. I checked the card balance and ...
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- Casual Listener
- 359 Views
- 1 replies
- 0 likes
- 359 Views
- 1 replies
- 0 likes
Recebi um link de propaganda no Facebook que dava 1 ano de Premium de graca
No Facebook apareceu uma propaganda que levava um link que prometia 365 dias de spotify Premium gostaria de saber se e oficial pois ja me cadastrei
- No Facebook apareceu uma propaganda que levava um link que prometia 365 dias de spotify Premium gostaria de saber se e oficial pois ja me cadastrei
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- Spotify Star
- 380 Views
- 1 replies
- 0 likes
- 380 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Can't submit payment for ecard
I've spent the past few days trying to purchase a 6 month Spotify premium ecard for my gf because her birthday's coming up soon but nothing I've tried has worked. After I input my details and attempt to finalize the purchase I'm met with the same err...
- I've spent the past few days trying to purchase a 6 month Spotify premium ecard for my gf because her birthday's coming up soon but nothing I've tried has worked. After I input my deta...
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- Newbie
- 577 Views
- 3 replies
- 0 likes
- 577 Views
- 3 replies
- 0 likes
Superuser Contribution student discount connected to old account
Hi, I recently changed accounts, and I was going to buy student discount premium, but it says my student credentials are connected to another account (picture attatched). I assume it is linked to my old account but I have no way to check. What probab...
- Hi, I recently changed accounts, and I was going to buy student discount premium, but it says my student credentials are connected to another account (picture attatched). I assume it is linked to my ...
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- Roadie
- 316 Views
- 1 replies
- 0 likes
- 316 Views
- 1 replies
- 0 likes
Superuser Contribution Did end premium and now got message for free premium, is it real?
Hi, i did end my premium and couple days after that i got txt message about like this: Warning! your spotify premium has ended, active now 6month premium free, click here: http://rebrand.ly/******** is this real message or scam?
- Hi, i did end my premium and couple days after that i got txt message about like this: Warning! your spotify premium has ended, active now 6month premium free, click here: http://rebrand.ly/**...
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- Roadie
- 390 Views
- 1 replies
- 0 likes
- 390 Views
- 1 replies
- 0 likes
Superuser Contribution changing credit card information
I am trying to change the cc information on my account and there is no update button as the directions state. There is a message stating I need to go through my mobile device and I was told by Verizon this is not true and they have nothing to do with...
- I am trying to change the cc information on my account and there is no update button as the directions state. There is a message stating I need to go through my mobile device and I was told by ...
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- Roadie
- 329 Views
- 1 replies
- 0 likes
- 329 Views
- 1 replies
- 0 likes
Superuser Contribution subscribe to premium through mobile network
hi i wanted to subscribe to premium via mobile network (Globe) but the option isnt available on the payment method...why wont it show?
- hi i wanted to subscribe to premium via mobile network (Globe) but the option isnt available on the payment method...why wont it show?
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- Roadie
- 249 Views
- 1 replies
- 0 likes
- 249 Views
- 1 replies
- 0 likes
I live in France but wish to use UK payment option
Hi I live in France but wish to use a UK card to pay for a student premium subscription. So I have selected the student option (it is automatically in euros) and then I select change country for payment and select the UK, it then takes me back to the...
- Hi I live in France but wish to use a UK card to pay for a student premium subscription. So I have selected the student option (it is automatically in euros) and then I select change c...
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- Spotify Star
- 279 Views
- 1 replies
- 0 likes
- 279 Views
- 1 replies
- 0 likes
Is there a free 30 day trial for students?
Hi there Is there a free 30 day trial available with the student subscription, if I change to select the student option I can't see a 30 day trial available. Thanks
- Hi there Is there a free 30 day trial available with the student subscription, if I change to select the student option I can't see a 30 day trial available. Thanks
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- Spotify Star
- 11165 Views
- 1 replies
- 0 likes
- 11165 Views
- 1 replies
- 0 likes
Account Charged for Premium but not getting subsription
Hi! My account is being charged for premium but I am not getting the service. I want to cancel my subscription. However, my account doesn't show I have the subsription so I can't go in and cancel it. How do I cancel the subscription and acount charge...
- Hi! My account is being charged for premium but I am not getting the service. I want to cancel my subscription. However, my account doesn't show I have the subsription so I can't go in and cancel it....
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- Spotify Star
- 293 Views
- 1 replies
- 0 likes
- 293 Views
- 1 replies
- 0 likes
Premium
after I pirchased the 30 day free trial with my Credit Card, my premium isn't working, I confirmed my account through my email... Still isn't working, please help?
- after I pirchased the 30 day free trial with my Credit Card, my premium isn't working, I confirmed my account through my email... Still isn't working, please help?
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- Spotify Star
- 287 Views
- 1 replies
- 0 likes
- 287 Views
- 1 replies
- 0 likes
Superuser Contribution Premium for family changed to free account
I am living with my friends and we opted for a Premium for Family plan. Recently, my account got changed to a free account. I cannot contact Spotify on this matter. What should I do?
- I am living with my friends and we opted for a Premium for Family plan. Recently, my account got changed to a free account. I cannot contact Spotify on this matter. What should I do?
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- Roadie
- 606 Views
- 1 replies
- 0 likes
- 606 Views
- 1 replies
- 0 likes
Superuser Contribution how to Cancel subscription, without login ?
So my credit card is linked to my ex girlfriends account and i want to cancel it.So I dont have acc/pwHow do I do this without loging in?
- So my credit card is linked to my ex girlfriends account and i want to cancel it. So I dont have acc/pw How do I do this without loging in?
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- Roadie
- 724 Views
- 1 replies
- 0 likes
- 724 Views
- 1 replies
- 0 likes
Superuser Contribution 2 accounts both charged
i think i have 2 accounts just been charged for both need to cancel 1 and get a refund , why is there no **bleep** phone number this is stupid
- i think i have 2 accounts just been charged for both need to cancel 1 and get a refund , why is there no **bleep** phone number this is stupid
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- Roadie
- 265 Views
- 1 replies
- 0 likes
- 265 Views
- 1 replies
- 0 likes