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payment update

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payment update

Newbie

Hi,

I am trying to update/change my card info. I don't use my old card. But site is not changing my cards information. Always gives a 'payment failed' warning.  I called the bank and learned that this problem is not about my card. So how can i update my payment informations?

1 Reply

Re: payment update

Rock Star 17
Rock Star 17

Hey @rncrncrnc,

Please make sure your card meets all the requirements to purchase Spotify Premium.

 

Card_Problems_Twitter.png

 

Also you should take a look at this support site, follow the troubleshooting there, and try a different payment method as a last resource.

 

Have a nice day!

LK608

LukeRock Star 17
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