Following count displaying incorrectly.

[cinnabarrr]

Plan

Premium

Country

Thailand

Device

(iPhone 11 Pro)

Operating System

(iOS 14.4)

Hi! I need some help with an apparent bug. My following count is displayed incorrectly on my phone app profile. Following and followers count show up as identical numbers (19 and 19), but this is wrong. After clicking the list to view individual accounts I'm following, the display here is correct (4).

I tried logging back in and out as well as uninstalling and restalling the app, to no avail. I have also tried turning offline mode off and on. I'm wondering if this will resolve itself with time?

Any help is appreciated! 

[Amayy]

Hey there! Thanks for asking in the community. I can confirm that sometimes it takes a little bit of time to update your follower/following count. Worry not it is not a bug. In some time it will be updated to the actual number. Hope that helps.

Throw a like my way or mark this as a solution if I helped. ‌😊‌

[fudgealligator]

Having the same problem, but it says I'm following 377 people and I'm actually only following 16. I've never followed 377.

[AlejaR]

Hey @fudgealligator,

Thanks for posting in the Community and welcome.

We're jumping here to add some insights. So, keep in mind that the following number you see on your profile (under your display name) counts both the users and the artist profiles you follow.

We'd like to add that another user had a suggestion to separate the following artists and users. The idea was posted here, so we’d suggest adding your vote in the thumbs up icon and subscribing to it to get notified as soon as we have any updates to share.
 

We'll be here if anything else comes up.
 

Cheers!

[evangelinejohn]

Mine is also doing the same thing can anyone help please? 

[Susan_GP]

Hi there @evangelinejohn,

Thanks for posting in the Community and welcome.

First of all, we'd like you to take into account the info already mentioned in previous replies in this thread. You can scroll down to take a look. Now, if you still have questions or need any help after that, send over a detailed description of the situation.

We'll keep an eye out for your reply.