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My Question or Issue
After changing the country (Germany> Russia) and switching to permium, favorite songs were no longer displayed in the web version and in the mobile application. After reinstalling the desktop version, the tracks are also not displayed in it. Is it possible to somehow restore the list of your favorite songs and albums?
Solved! Go to Solution.
It's not possible to create two accounts with the same email address and you're seeing two accounts with the same display name as there are no restrictions in choosing one. Additionally, you had to be already logged in to start a subscription.
Could you try and reset your password with all email addresses you might have created an account with, as suggested in the Spotify Answer I shared in my earlier replies?
I also noticed that the last screenshot you shared shows the two Spotify usernames of your two accounts. You can try using each username (without the -user bit though) with the passwords you have or resetting them here to access each one.
If you still can't restore access to the account containing your music, you might've made an error when creating your account. In that case, it would be a good idea to contact the Customer Support team so they can investigate this further.
I hope this helps.