What is "Shortcuts" and how to remove it?

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What is "Shortcuts" and how to remove it?

gomezzz
Casual Listener

Hello Community,

Could somebody please explain how can I remove the two "Shortcuts" from my Home tab? Please, see the attached screen shot.

I have in Spotify Web, Destkop App, Mobile App.

It just sits there, I don't know why and I would prefer not to have it there.

I have found no way how to remove it.

I do not know the artist, I do not follow the artist, I do not like the artist...

So why do I have a shortcut for that song on my Home tab?

Thank you.

Screenshot 2020-07-29 at 20.23.16.png
88 Replies

tonysucks
Regular

  Can someone from Spotify explain to me, do they support and endorse Joe Rogan views? Do they support his Anti-vaxer, anti-mask views?  If not, why do I have to see at least 3-4 images of his podcast on my home screen with not possibility of removal? 

  It's madness to try and push podcast or music if the listener has no interest or worse,  and still have no choice to remove content from his own home page.

  I have decided to vote with my money and will be cancelling my premium family account. I don't believe in a company pushing they views on me, especially if i'm paying for the content.

    Thanks

morebits
Regular
Spotify’s inability to allow users to remove, clean, edit offensive “shortcuts” is so wrong headed that people are becoming so outraged that they are canceling subscriptions.

MaxPowerSr
Casual Listener

Every issue I've had with Spotify so far... I've googled, arrived at this forum, and have been apalled at spotify's terrible responses to the community.

 

Hire a better team. You guys suck.

Mario
Moderator
Moderator

Hey folks,

 

Thanks for your feedback on this.

 

We have an Idea suggesting the option to customize your app's start screen.

 

Check it out here and make sure to add your +VOTE since the higher the number of votes an Idea gets, the more likely it is for the Idea to be implemented.

 

If you wish to learn more about how your feedback will reach Spotify, feel free to take a look at this article.

 

Hope you'll find this info useful. Have a nice day!

MarioModerator
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oyzzyfe5ltsjswq
Casual Listener

Hello,

 

Nothing have been done and something as simple as this been ask since 2018 ... I just took a premium subscription but think I will go back to my previous streaming service !!!

Ivan
Moderator
Moderator

Hi everyone,

 

We're seeing a lot of complaints and while we can't resolve this as quickly as you'd wish us to, we still want to let you know that we're monitoring your feedback and provide you with some more insights.

 

The Shortcuts section you see on your Home Screens are part of ongoing efforts to improve the user experience by providing meaningful, relevant content recommendations to you. We understand that for those of you posting here, this isn't the case. Your feedback is what helps the right teams find out, that this still needs work on.

 

We cannot wholly disclose how our algorithms function, but to answer the question why you might be seeing something within the shortcuts that isn't relevant for you, there can be several reasons:


The app is suggesting content that others with similar music habits listened to. It's content related to radios or other suggested content that the app thinks you enjoyed.

 

As everything, this is a learning process and we're monitoring both backstage data and user feedback to improve our features.

 

That being said, we would again encourage everyone to vote for the idea we suggested. The idea section on this Community is far from something we take lightly and a main source to direct Spotify into developing certain features based on user popularity and demand. Even if new features can't be developed super fast, it does help us prioritize. The idea in particular would be a good solution for everyone, even if recommendations never become perfect.

 

We hope you understand. With best intentions,

The Community Team

IvanModerator
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mikeydeeez
Casual Listener
How about instead of making the users do the work for you, you bring attention to this thread. Tell the people above you, there is a common problem occuring throughout the community and it's causing them to leave Spotify. Also tell them it's an easy fix, (oh wait, it isn't easy coz money is involved) all you have to do is simply edit the shortcuts feature so WE can customize OUR shortcuts. Not your shortcuts, the people who pay to be on our front-page. **bleep** off by telling us to do more. We have done enough, the ball is in your courts **bleep**ing idiots

Typecast
Casual Listener

"relevant content recommendations to you. "

 

This is the whole problem in a nutshell, STOP butting yourselves into MY user-experience. I DON'T WANT YOUR RECOMMENDATIONS EVERYWHERE. Do it in your own playlists, fine, do it in the Made for you tab, fine, Browse tab, fine, Radio tab, fine, but none customizable shortcuts right smack in the homepage??? ARE YOU KIDDING ME. At least make it customizable. You have NEVER once managed to recommended anything that even remotely interest me.

 

In my case i have a podcasts in the shortcuts that I RARELY listen too yet now its always the first thing to see. Your user-experience is getting WORSE by the day.

 

I am so fed up with this... its infuriating.

MRNL
Casual Listener
Hallelujah! Thank you, it is infuriating. And Spotify support has the audacity to refer people in this post to a another community post about homescreen customization with nearly 1900 votes. Which they have labelled ‘not right now’. Please add your votes there if you have not already done so.

https://community.spotify.com/t5/Live-Ideas/All-Platforms-Customize-Start-Screen/idi-p/4528183

Typecast
Casual Listener

I did not even see that they put this on "not right now". Thats it for me, I am making the switch to a different platform. I have a paying customer for years and years, everything they implement that has anything to do with recommendations has been horrible.  I just can't deal with it anymore. I am GONE!

 

The one thing that always held me back are my own playlists.. But a quick google search tells me there are programs to help you transfer everything over.

 

Problem solved. Just canceled my premium.

 

BYE!

Edit: Look what they show you when you cancel your premium account. The irony.

@SpotrifyCares, maybe you should have cared a bit more.
Cry me a river.Cry me a river.

MRNL
Casual Listener

I will probably regret this post because I never listen to mr Jackson, and just looking it up will probably haunt short cuts and my daily mixes for years to come....

7BE0AC98-08DC-4BAE-857F-A49C7B770BD0.png

Mihail
Moderator
Moderator

Hey folks,

 

Thank you for your posts and feedback.

 

The Shortcuts section you see on your Home Screens are part of ongoing efforts to improve the user experience by providing meaningful, relevant content recommendations to you. We understand that for those of you posting here, this isn't the case. Your feedback is what helps the right teams find out, that this still needs work on. 

 

As everything, this is a learning process and we're monitoring both backstage data and user feedback to improve our features.

 

In the meantime you can leave a +VOTE and Subscribe to this idea. You can also read how your feedback reach Spotify here.

 

Cheers!

MihailModerator
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schwalls13
Casual Listener

8 Pages of comments and Spotify still hasn't added a 'Remove' or 'Not Interested' button for these?

 

Most of the time I like the recommendations , but if not I don't want it showing up on the front page of Spotify on all my devices all the time, with no way to remove it !

 

Thumbs up / Down is basic functionality that actually gives Spotify more data on the user preferences.

 

Please sort this out soon , 

 

Thanks

Nick 

 

Screenshot at Apr 10 07-34-33.png

Jeremy
Moderator
Moderator

Hi there folks,


Thank you for your replies in this thread.

 

We're always testing things by adding or removing features to make Spotify better overall and we’re constantly aiming to be better. We’re sorry that this means you’re not able to use Spotify like you wish to do at the moment.

 

You can read more about how your feedback reaches Spotify here.

 

Once again - thanks for the feedback, we appreciate it. Let us know if we can help you with anything else. 

 

Take care!

JeremyModerator
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Live, love, laugh and listen to music 🙂

Zdeevo
Regular

"Once again - thanks for the feedback, we appreciate it. Let us know if we can help you with anything else. "

 

Not sure you've been listening Jeremy, but thanks for the heart-felt response.

Zdeevo
Regular

Hi Mihail

 

Like everyone else here, and on numerous other posts, I'm trying to solve this very very simple problem. I'm assuming there are even members of the dev team thinking this should be sorted but are being pressed into working on features like the wonderfully spammy 'suggestions', which paying users should not have to see btw. Just a remove button, that's all we want. There's probably dozens, if not hundreds, of dev users who could do this for you. Do you need a hand? Pop it on GitHub, we'll sort it out for you no problem. Not a bother cuz.

 

You say to vote but it's been marked as 'Not right now' so what's the point of voting?? The 'team' has obviously decided to shelve this indefinitely as this has been an issue for what, 5 years now?

 

"Your feedback is what helps the right teams find out, that this still needs work on. "

but then...

"We're setting this idea to 'Not Right Now', as this isn't something we have any immediate plans to implement."

 

Also, on behalf of the entire community of users suffering this problem, thanks for the completely soulless cookie cutter response you guys keep posting. Do you just have a shortcut set up to drop that in the reply?

 

Looking forward to the inevitable bland corporate reply.

 

Cheers!

Bundy169
Regular

It’s **bleep**ing pathetic. There’s nothing more to say. 

Geodactyl
Regular

Could be as simple as placing an item in the context menu (three dots, screen shot below). "Dismiss," or "Not interested," etc, you can make up a better one.

From the thread that they direct you to, (distract you, make you feel like they're doing something) it also says, "this isn't something we have any immediate plans to implement." 

My real guess is that they're promoting artists they pay EVEN LESS royalty to. Even by the tenths of a cent they give, it's a fractional gain. They're doing what's in their interest. 

Give Ivan props for trying, explaining a little.

 

Geodactyl_0-1613658630668.png

 

yr1
Casual Listener

How many subscriptions do you have to lose before you remove these annoying features and give us what we want?

 

 

 

 

oyzzyfe5ltsjswq
Casual Listener
I'm already gone ... returned to Deezer !!!

yr1
Casual Listener

My main issue with the shortcuts is that there is no way to remove a fake artist masquerading as another. He stole their name, has only about 700 page views, and yet there he is at the top of my shortcuts.

 

Instead of working to correct this annoying "feature" you guys clap back instead? That's petty.

 

yr1_0-1613158077626.pngyr1_1-1613158095387.png

 

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