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Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Visitor

298611 Views

96 replies

89 likes

  • 298611 Views
  • 96 replies
  • 89 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

162732 Views

235 replies

44 likes

  • 162732 Views
  • 235 replies
  • 44 likes

Superuser Contribution Daylist Glitch

PlanFree/PremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone 14 pro maxOperating System(iOS 10, Android Oreo, Windows 10, etc.) My Question or IssueMy spotify daylist is all from an audio book in a different lan...

Newbie

Plan Free/Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 14 pro max Operating System (iOS 10, Android Oreo, Windows 10, etc.)   My...

tabbykelly10

Newbie

1147 Views

3 replies

1 likes

daylist
Glitch
Help
  • 1147 Views
  • 3 replies
  • 1 likes

UNLIMIT PINS PLEASE

Why is there a limit on pins? Keeping playlist organised is hard enough with no directory filing system. Please unlimit pins

Visitor

Why is there a limit on pins?   Keeping playlist organised is hard enough with no directory filing system.   Please unlimit pins

simplestuff

Regular

1526 Views

3 replies

30 likes

  • 1526 Views
  • 3 replies
  • 30 likes

Superuser Contribution Profile showing old playlists

PlanPremiumCountryUnited StatesOperating SystemWindows 10 My Question or IssueWhen I view my profile, it only shows 1 playlist that I made private forever ago, and I wanted to know how to fix this to make it accurate. Any help is appreciated!

Newbie

Plan Premium Country United States Operating System Windows 10   My Question or Issue When I view my profile, it only shows 1 playlist that I made private forever ago, and I wanted to kn...

Joan

Moderator

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Integration between BBC Sounds and Spotify means my recommendations are dominated by classical music

Sorry for the brief post, I'd spent ten minutes giving all the details of what I've done and what's happening and then it failed when I tried to post and I don't have the mental energy to type it all again. In short I have my Google Home Smart Speake...

Casual Listener

Sorry for the brief post, I'd spent ten minutes giving all the details of what I've done and what's happening and then it failed when I tried to post and I don't have the mental energy to type it all...

mcallisterw

Casual Listener

3800 Views

2 replies

0 likes

BBC Sounds
Recommendations
  • 3800 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution How can I download my liked songs list?

Hello all - is there a way to download a list of all my liked songs please? I have around 250. Thanks.

Regular

Hello all - is there a way to download a list of all my liked songs please? I have around 250. Thanks.

Lellah

Newbie

61716 Views

16 replies

0 likes

  • 61716 Views
  • 16 replies
  • 0 likes

Superuser Contribution Unable to play newly added music by Turkish artists

Hi, Recently in my liked list music created by Turkish Artists won't play. They appear in my liked songs and playlists as usual, but when I click on them to play them, the music bar goes blank, the time doesn't show and album covers don't show up. Mu...

Casual Listener

Hi,  Recently in my liked list music created by Turkish Artists won't play. They appear in my liked songs and playlists as usual, but when I click on them to play them, the music bar goes blank...

Maria

Moderator

475 Views

3 replies

0 likes

  • 475 Views
  • 3 replies
  • 0 likes

Superuser Contribution folders for playlists

I think that you should add folders so that we can add playlist with similar tastes all together. I have the problem where i can never have enough playlist’s in-fact i think making playlists on Spotify is a hobby of mine. I think if this feature was ...

Newbie

I think that you should add folders so that we can add playlist with similar tastes all together. I have the problem where i can never have enough playlist’s in-fact i think making playlists on Spoti...

Yordan

Moderator

264 Views

1 replies

0 likes

  • 264 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution What's happened to 'Custom Order' for Library playlists?

PlanPremiumCountryUKDeviceMacBook AirOperating SystemMonterey My Question or IssueI am no longer seeing the option 'Custom' order when trying to move/sort Playlists in my Library.It only gives the options: Recents, Recently added, Alphabetical, Creat...

Regular

  Plan Premium Country UK Device MacBook Air Operating System Monterey   My Question or Issue I am no longer seeing the option 'Custom' order when trying to move/sort Playlists...

chantoozie

Regular

406 Views

2 replies

0 likes

custom order
Library
  • 406 Views
  • 2 replies
  • 0 likes

Solved!! Removing Playlist from Profile

If I remove a public playlist from my profile (it is still public, though), and someone else was listening to it, will they still be able to see the playlist in their recently played section in the Home tab? Or does it remove it from there as well?

Newbie

If I remove a public playlist from my profile (it is still public, though), and someone else was listening to it, will they still be able to see the playlist in their recently played section in the H...

Maxim

Spotify Star

1945 Views

1 replies

0 likes

  • 1945 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay switches to different playlist when started.

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S23Operating SystemAndroid 13Spotify Version8.8.80.599 My Question or IssueWhen Spotify Auto-play engages after a couple hours of the app not being used, it will start a different playlist than the ...

Gig Goer

Plan Premium Country United States Device Samsung Galaxy S23 Operating System Android 13 Spotify Version 8.8.80.599   My Question or Issue When Spotify Auto-play engages after a coup...

bigjohn-nj

Casual Listener

2446 Views

12 replies

0 likes

  • 2446 Views
  • 12 replies
  • 0 likes

Superuser Contribution How can I stop spotify from playing songs I didn't add to my playlist?

It's happening now with my second playlist- I want to hear them songs I've added and every third song is a 'stranger song' which isn't even on my list.... I pay for not getting interruptet ... so it's really annoying.... if I want to hear anything, I...

Visitor

It's happening now with my second playlist- I want to hear them songs I've added and every third song is a 'stranger song' which isn't even on my list.... I pay for not getting interruptet ... so it'...

Susan_GP

Moderator

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My Notification Icon is not showing in my App

I have updated my Spotify App on my Oppo mobile phone. Since then, I do nt see the notification Icon. (that little bell icon that shows if one of my chosen artists has made new music). I have an Oppo ColorOs version V12.1

Newbie

I have updated my Spotify App on my Oppo mobile phone. Since then, I do nt see the notification Icon. (that little bell icon that shows if one of my chosen artists has made new music).   I hav...

Susan_GP

Moderator

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloading music

PlanPremiumCountryCanadaOperating System AndroidSamsung note 20 ultraMy Question or IssueWhy I can't download songs anymore, I add to disinstall Spotify because the app dosen't open (black screen) and lost all my 70gigs of music (it's really sucks si...

Casual Listener

Plan Premium Country Canada Operating System  Android Samsung note 20 ultra My Question or Issue Why I can't download songs anymore, I add to disinstall Spotify because the app dosen't o...

DavidStruggle

Casual Listener

472 Views

2 replies

0 likes

  • 472 Views
  • 2 replies
  • 0 likes

sorting inside playlist on smartTV / Auto app does not keep sort settings on android/iOS/desktop app

There is manual workaround mentioned at the end.Problem:The default order of the playlist is: old song at the top and new are added at the bottom and this default ordering is present in smarTV / AndroidAuto which does not offer sorting functionality....

Casual Listener

There is manual workaround mentioned at the end. Problem: The default order of the playlist is: old song at the top and new are added at the bottom and this default ordering is present in smarTV ...

386 Views

0 replies

1 likes

  • 386 Views
  • 0 replies
  • 1 likes

Superuser Contribution Scrolling down suddenly goes to the top on main screen

PlanPremiumCountryFranceDeviceSamsung Galaxy S21 FE 5GOperating SystemAndroid 13, OneUI 5.1 (SPL: 1st Nov 2023)Spotify apk version: 8.8.96.364My Question or IssueRecently I experienced issues scrolling down on the main screen, for unknown reason whil...

Newbie

Plan Premium Country France Device Samsung Galaxy S21 FE 5G Operating System Android 13, OneUI 5.1 (SPL: 1st Nov 2023) Spotify apk version: 8.8.96.364 My Question or Issue Recently I experi...

Maria

Moderator

331 Views

1 replies

0 likes

Scrolling
  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to stream desktop local songs on iOS mobile [spotify premium]

Hi - I have added some local files to my Spotify Desktop app - songs I own, but aren't in Spotify's library. I created a playlist and can now play these through Spotify App on Win11 desktop. How can I stream these same songs on my iPhone? I've tried ...

Visitor

Hi - I have added some local files to my Spotify Desktop app - songs I own, but aren't in Spotify's library. I created a playlist and can now play these through Spotify App on Win11 desktop.  H...

KieranCheung

Regular

443 Views

3 replies

0 likes

  • 443 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Recover "Your Top Songs of 2020"

PlanPremiumCountryUSADeviceiPhone 12 and HP DesktopOperating SystemiOS 17 and Windows 11 My IssueI added a friends "Your Top Songs of 2020" to my library and it replaced my own personal Top Songs of 2020. Is there a way to undo this and recover my ow...

Casual Listener

Plan Premium Country USA Device iPhone 12 and HP Desktop Operating System iOS 17 and Windows 11   My Issue I added a friends "Your Top Songs of 2020" to my library and it replaced my o...

tlmilford

Casual Listener

2414 Views

3 replies

0 likes

  • 2414 Views
  • 3 replies
  • 0 likes

Superuser Contribution Blend playlist are not manageable

PlanPremiumCountryTurkeyDeviceAll devices (including browser Web App)Operating SystemAll operating systemsMy Question or IssueAfter long time I've purchased a one month Premium subscription. There are 3 blend playlists with ex Spotify users.All these...

Casual Listener

Plan Premium Country Turkey Device All devices (including browser Web App) Operating System All operating systems My Question or Issue After long time I've purchased a one month Premium subs...

AlejaR

Moderator

2133 Views

5 replies

1 likes

  • 2133 Views
  • 5 replies
  • 1 likes

Superuser Contribution Selection of songs adding to liked songs shouldn't get re-added

PlanPremiumCountrySwitzerland DeviceLaptopOperating SystemWindows 11 Issue or improvement potentialI personally use the official spotify liked songs playlist as a playlist where I can see when I started listening to stuff. Maybe not necessary but the...

Newbie

Plan Premium Country Switzerland   Device Laptop Operating System Windows 11   Issue or improvement potential I personally use the official spotify liked songs playlist as a play...

Susan_GP

Moderator

225 Views

1 replies

0 likes

  • 225 Views
  • 1 replies
  • 0 likes