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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

302433 Views

96 replies

91 likes

  • 302433 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

tinySharkk

Casual Listener

165990 Views

238 replies

44 likes

  • 165990 Views
  • 238 replies
  • 44 likes

Superuser Contribution Liked songs only play on phone

My liked songs playlist will only play on my phone and when I try to connect the phone to my tv or other device it won't connect so that I can listen to my liked songs on another device. I have an S23 Ultra running Android 13. If I try to play it on ...

Regular

My liked songs playlist will only play on my phone and when I try to connect the phone to my tv or other device it won't connect so that I can listen to my liked songs on another device. I have an S2...

I_am_Gr00t

Regular

655 Views

4 replies

0 likes

  • 655 Views
  • 4 replies
  • 0 likes

Solved!! Can't remove grayed out songs from 'Liked songs' playlist.

Some songs that seems that was removed from Spotify aren't liked, but still in my Liked Songs playlist and I can't remove them.

Casual Listener

Some songs that seems that was removed from Spotify aren't liked, but still in my Liked Songs playlist and I can't remove them.

chiflund

Newbie

6152 Views

7 replies

0 likes

  • 6152 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution How to remove and stop past podcasts from being recommended

Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...

Visitor

Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only loom...

Saiomi

Visitor

217435 Views

121 replies

61 likes

  • 217435 Views
  • 121 replies
  • 61 likes

Editorial playlist followers disappeared

Hi. I have a song called atmosphere on the editorial playlist called drones. There were over 40000 players followers but overnight this has dropped to 623. How can this happen please? I'm going to loose lots of streams due to this. https://open.spoti...

Roadie

Hi.   I have a song called atmosphere on the editorial playlist called drones. There were over 40000 players followers but overnight this has dropped to 623. How can this happen please? I'm go...

224 Views

0 replies

0 likes

  • 224 Views
  • 0 replies
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Superuser Contribution The picture from my playlist won't change

Everytime I try to change the picture of a playlist the button 'change image' and 'save' disappear, but I can still go in my gallery and select a picture, but it doesn't get saved

Casual Listener

Everytime I try to change the picture of a playlist the button 'change image' and 'save' disappear, but I can still go in my gallery and select a picture, but it doesn't get saved

Joan

Moderator

4119 Views

13 replies

0 likes

  • 4119 Views
  • 13 replies
  • 0 likes

Superuser Contribution Home screen changed, now showing nothing that relates to me now.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Vasil

Moderator

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

Please, "remove from playlist" option

Greetings I think the title is self-explanatory. A word on the context though : I created an extensive playlist to play while I am at work (hospitality). I am using my Android phone a Bluetooth device. I don't know how many songs it contains but it g...

Visitor

Greetings    I think the title is self-explanatory.   A word on the context though : I created an extensive playlist to play while I am at work (hospitality). I am using my Android...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

Superuser Contribution Local Files not showing music from iPhone

I have some mp3 files that I’ve downloaded from my cloud directly to my iPhone storage. So they’re on my device. I turn on the local files setting and they’re still not showing up on my Spotify playlist. The playlist says that files on this device wi...

Casual Listener

I have some mp3 files that I’ve downloaded from my cloud directly to my iPhone storage. So they’re on my device. I turn on the local files setting and they’re still not showing up on my Spotify playl...

Joan

Moderator

1437 Views

5 replies

0 likes

  • 1437 Views
  • 5 replies
  • 0 likes

Superuser Contribution 'Find in Playlist' pull down doesn't work in Modern Psychedelia playlist

PlanPremiumCountryUKDeviceiPhone 13Operating SystemWindows 10 Pro My Question or IssueDo some Spotify created playlists not have the pull down 'Find in Playlist' function?Every playlist I listen to has this function except for Modern Psychedelia and ...

Casual Listener

Plan Premium Country UK Device iPhone 13 Operating System Windows 10 Pro   My Question or Issue Do some Spotify created playlists not have the pull down 'Find in Playlist' function? E...

MihailY

Moderator

378 Views

4 replies

0 likes

  • 378 Views
  • 4 replies
  • 0 likes

Song name start with ' (Apostrophe) not showing in On Repeat Playlist

PlanPremium Device(iPhone 11, iPad Pro 2021, PC )Operating System(iOS 16, iPad OS 16, Windows 11,etc.) My Question or IssueI recently been Listening a lot i mean aaa lot, to a song Titled 'tis damn season, by Taylor Swift, but it never make it to my ...

Casual Listener

Plan Premium   Device (iPhone 11, iPad Pro 2021, PC ) Operating System (iOS 16, iPad OS 16, Windows 11,etc.)   My Question or Issue I recently been Listening a lot i mean aaa lot, ...

sultannadhar

Casual Listener

434 Views

2 replies

1 likes

  • 434 Views
  • 2 replies
  • 1 likes

81-item display limit on queue preventing reordering

As the subject states, Spotify limiting the queue display to 81 items prevents reordering. I am able to reorder items 1-81 just fine, however, anything beyond item 81 is unable to be moved up the queue. E.g., say there are currently 100 items in the ...

Newbie

As the subject states, Spotify limiting the queue display to 81 items prevents reordering. I am able to reorder items 1-81 just fine, however, anything beyond item 81 is unable to be moved up the que...

itchyandscratchy9

Casual Listener

3312 Views

3 replies

4 likes

  • 3312 Views
  • 3 replies
  • 4 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This new expe...

Spotify Star

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a gr...

MattSuda

Spotify Star

3889 Views

1 replies

2 likes

  • 3889 Views
  • 1 replies
  • 2 likes

Solved!! Wrapped 2022 Playlist is Gone

PlanPremiumCountryUSADeviceiPhone SE + LaptopOperating SystemiOS 16, Windows 11 Home My Question or IssueI thought I saved my top songs from 2022 but they are gone. I still have access to my 2021 playlist but the one from 2022 is gone and none of the...

Newbie

Plan Premium Country USA Device iPhone SE + Laptop Operating System iOS 16, Windows 11 Home   My Question or Issue I thought I saved my top songs from 2022 but they are gone. I still h...

traxikk

Visitor

2465 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Will the Desktop Spotify App be getting the AI DJ feature?

I already got the feature on the app on my phone and I'm enjoying it so far, but most of the time I listen to Spotify on the PC application. Does anyone know if Spotify is planning to implement it onto the Desktop version as well?

Regular

I already got the feature on the app on my phone and I'm enjoying it so far, but most of the time I listen to Spotify on the PC application. Does anyone know if Spotify is planning to implement it on...

DzenowaRAVE

Regular

4558 Views

4 replies

1 likes

  • 4558 Views
  • 4 replies
  • 1 likes

Superuser Contribution A podcast I don't subscribe to or have in my shows won't stop autoplaying

Every time I finish a podcast episode, the Call Her Daddy podcast begins to autoplay. I do not subscribe or have it in my shows. I have listened to 2 episodes more than a month ago. Yet it still pops up constantly and continues to autoplay. I listen ...

Visitor

Every time I finish a podcast episode, the Call Her Daddy podcast begins to autoplay. I do not subscribe or have it in my shows. I have listened to 2 episodes more than a month ago. Yet it still pops...

MarkDorsey

Newbie

1715 Views

6 replies

4 likes

  • 1715 Views
  • 6 replies
  • 4 likes

My playlist is public and on my profile, but it is not viewable to others.

My playlist is public and on my profile (to me), I can even remove it or make it private, but the playlist is completely private to others. Even if I share a link, they can't view it, and the playlist does not exist on my profile (for them).

Casual Listener

My playlist is public and on my profile (to me), I can even remove it or make it private, but the playlist is completely private to others. Even if I share a link, they can't view it, and the playlis...

Chewibub

Casual Listener

319 Views

3 replies

0 likes

  • 319 Views
  • 3 replies
  • 0 likes

Solved!! Web Player or App Not Working

PlanPremiumCountryUnited StatesDeviceWindowsOperating SystemWindows 11My Question or IssueMy first issue starts with the web player. Before logging in, I'm able to maneuver through the menu just fine; I can search songs, look at playlists, etc. When ...

Casual Listener

Plan Premium Country United States Device Windows Operating System Windows 11 My Question or Issue My first issue starts with the web player. Before logging in, I'm able to maneuver through ...

diarosie1

Casual Listener

7315 Views

4 replies

0 likes

  • 7315 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution How do I turn off the ai dj

The ai dj aromatically turned on but I don't want it, does anyone know how to get rid of it?

Visitor

The ai dj aromatically turned on but I don't want it, does anyone know how to get rid of it?

Daedalus_Isnt_Dead

Regular

113759 Views

292 replies

106 likes

  • 113759 Views
  • 292 replies
  • 106 likes

Superuser Contribution libary

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei recently went back to premium, i still have my play list on my phone but when i dl the app ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i recen...

Alex

Spotify Legend

265 Views

1 replies

0 likes

  • 265 Views
  • 1 replies
  • 0 likes