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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

soywhiteeagle

Newbie

304724 Views

97 replies

91 likes

  • 304724 Views
  • 97 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

171392 Views

242 replies

44 likes

  • 171392 Views
  • 242 replies
  • 44 likes

Solved!! Spotify is always playing ONE SPECIFIC playlist!

I made a new playlist yesterday. Now Spotify always goes back to that playlist. No matter what I play (other playlist, album by an other artist) as soon as one song ends, Spotify changes to that ONE SPECIFIC playlist and plays a song from that playli...

Casual Listener

I made a new playlist yesterday. Now Spotify always goes back to that playlist. No matter what I play (other playlist, album by an other artist) as soon as one song ends, Spotify changes to that ONE ...

Dutzidutzidutzi

Casual Listener

476 Views

3 replies

1 likes

  • 476 Views
  • 3 replies
  • 1 likes

Attitude from support people is shocking!

I got an email today with a topic "Notice under Spotify Terms and Conditions of Use" and some vague text about violation of the Terms. Then I noticed that my playlist was removed from Spotify - it is only available for me but other followers can't se...

Newbie

I got an email today with a topic "Notice under Spotify Terms and Conditions of Use" and some vague text about violation of the Terms.   Then I noticed that my playlist was removed from Spotif...

McLachlan

Roadie

802 Views

1 replies

2 likes

  • 802 Views
  • 1 replies
  • 2 likes

Superuser Contribution discover weekly problem

I have many playlists, with various genresDiscover weekly based on listened music I assume, but I would like if it's skip a couple of genres.Let's say I listen classical music ocasionally, or rap, and even if I play those song a lot on a certain week...

Newbie

I have many playlists, with various genres Discover weekly based on listened music I assume, but I would like if it's skip a couple of genres. Let's say I listen classical music ocasionally, or rap...

OscarDC

Moderator

1192 Views

1 replies

0 likes

  • 1192 Views
  • 1 replies
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Superuser Contribution Resetting music suggested based on listening history ?

PlanPremiumCountryUk Operating SystemAndroid My Question or IssueIn the last couple of years my Discover Weekly and Release Radar offerings have become so hugely NOT the type of music I like that I barely have a couple of songs I lie each time. This ...

Regular

  Plan Premium Country Uk   Operating System Android   My Question or Issue In the last couple of years my Discover Weekly and Release Radar offerings have become so hugely N...

AlejaR

Moderator

5767 Views

1 replies

4 likes

  • 5767 Views
  • 1 replies
  • 4 likes

Re-organizing playlists within folders?

Plan: PremiumCanada Device(iPhone 13 Pro, Macbook Air late 2015) My Question or Issue: I was wondering if there is any way to re-organize playlists that are added to folders? It automatically just pushes the oldest ones to the end and the newer ones ...

Newbie

Plan: Premium Canada   Device (iPhone 13 Pro, Macbook Air late 2015)   My Question or Issue:   I was wondering if there is any way to re-organize playlists that are added ...

Bittencourt

Spotify Star

661 Views

1 replies

0 likes

  • 661 Views
  • 1 replies
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Superuser Contribution not using sorting my playlist or finding songs

I cannot sort my playlist or search songs in playlist. The creators of the playlist appear to be me and spotify.PlanPremiumCountryTurkeyDeviceSamsung galaxy note 10 plusOperating Systemandroid 12 My Question or Issue I cannot sort my playlist or sear...

Newbie

I cannot sort my playlist or search songs in playlist. The creators of the playlist appear to be me and spotify. Plan Premium Country Turkey Device Samsung galaxy note 10 plus Operating System...

Alex

Spotify Legend

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution how do i make a playlist private on the web player ?

my issuefew weeks ago on chrome i started spotify the web playert. there i made a playlist which i made private. today im trying to make a playlist private because its showing me thats it public. id ont want it publicim using a windows laptop.on chro...

Visitor

my issue few weeks ago on chrome i started spotify the web playert. there i made a playlist which i made private. today im trying to make a playlist private because its showing me thats it public. i...

BNYTBwpDUAQWKt7B

Regular

31612 Views

9 replies

3 likes

  • 31612 Views
  • 9 replies
  • 3 likes

Superuser Contribution Home banner stuck on all platforms

PlanPremium (Single)CountryUnited StatesDevice(Samsung Galaxy, Lenovo Flex)Operating System(iOS 10, Windows 10) My Question or IssueMy home banner labeled with "Good ______" has not changed for months. I have not listened to the albums and podcasts s...

Casual Listener

Plan Premium (Single) Country United States Device (Samsung Galaxy, Lenovo Flex) Operating System (iOS 10, Windows 10)   My Question or Issue My home banner labeled with "Good ______" ...

Dian

Spotify Legend

466 Views

3 replies

0 likes

  • 466 Views
  • 3 replies
  • 0 likes

Thank you for putting new episodes back into my library

I've never felt the urge to reach out and share my frustration with a change but yesterday with the new update, new episode podcasts disappeared from my library and I got extremely irritated with the new direction to find new podcast episodes and rea...

Casual Listener

I've never felt the urge to reach out and share my frustration with a change but yesterday with the new update, new episode podcasts disappeared from my library and I got extremely irritated with the...

Taylith

Community Legend

325 Views

1 replies

1 likes

  • 325 Views
  • 1 replies
  • 1 likes

Daily mixes haven't changed since Tuesday

PlanFreeCountryUnited StatesDeviceDell Inspiron 7706 2n1, iPhone 8Operating SystemWindows 11/iOS 16 My Question or IssueMy daily mixes haven't been changed since Tuesday. While the songs inside it may have changed, the pictures haven't and it has bee...

Music Fan

Plan Free Country United States Device Dell Inspiron 7706 2n1, iPhone 8 Operating System Windows 11/iOS 16   My Question or Issue My daily mixes haven't been changed since Tuesday. Whi...

RansomGhost

Music Fan

2383 Views

2 replies

1 likes

  • 2383 Views
  • 2 replies
  • 1 likes

Everytime I try to change my playlist Icon it won't change can someone help

Whenever i try to change my spotify playlist Icon it won't change it's been stuck on the same one for 2 weeks I tried clearing cache like Google said but it won't work, is it the spotify app or my phone lagging? I'm honestly not sure can someone plz ...

Visitor

Whenever i try to change my spotify playlist Icon it won't change it's been stuck on the same one for 2 weeks I tried clearing cache like Google said but it won't work, is it the spotify app or my ph...

Amay

Spotify Star

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

My On Repeat and Repeat Rewind have not been refreshed in several weeks.

I have intentionally avoided playing songs in these 2 automated playlists, but they continue to have the same songs in them. I would suggest this problem started mid to late January.

Newbie

I have intentionally avoided playing songs in these 2 automated playlists, but they continue to have the same songs in them. I would suggest this problem started mid to late January.

Amay

Spotify Star

665 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

I might have played a song too much

I played one album a lot, and hit by accident the repeat button of one song. Now the artist doesn't come up on random, or when my playlist ends. Not on my own account or my friends. It always used to do that. Have I blacklisted the artist? His music ...

Casual Listener

I played one album a lot, and hit by accident the repeat button of one song. Now the artist doesn't come up on random, or when my playlist ends. Not on my own account or my friends. It always used to...

Taylith

Community Legend

667 Views

1 replies

1 likes

  • 667 Views
  • 1 replies
  • 1 likes

Where is the playlist with the latest episodes of my podcasts?

There was a playlist "Neue Folgen" (new episodes?) which included all the latest episodes of the podcasts I follow. Today, there was a banner saying that this playlist is removed and will be replaced by a playlist called "Neues" (just new?), but the ...

Casual Listener

There was a playlist "Neue Folgen" (new episodes?) which included all the latest episodes of the podcasts I follow. Today, there was a banner saying that this playlist is removed and will be replaced...

kaworu_bloodpaw

Roadie

467 Views

1 replies

1 likes

  • 467 Views
  • 1 replies
  • 1 likes

how do i add my mp3 in the favorites now

adding mp3s in my library was always a difficult and unintuitive process. you can't add custom tracks on PC, as there's simply no heart icon, so earlier i had to add them using Connect. i would play the track on my PC, then open the app on my phone a...

Newbie

adding mp3s in my library was always a difficult and unintuitive process. you can't add custom tracks on PC, as there's simply no heart icon, so earlier i had to add them using Connect. i would play ...

kaworu_bloodpaw

Roadie

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant play downloaded music offline

Hello! I can't play downloaded music while offline... i have tried clearing cache, clearing data, logged out and even uninstalled the app but still can't fix the issue. Kindly assist me. And of course i have subscribed premium

Newbie

Hello! I can't play downloaded music while offline... i have tried clearing cache, clearing data, logged out and even uninstalled the app but still can't fix the issue. Kindly assist me. And of cours...

OscarDC

Moderator

412 Views

1 replies

0 likes

downloads music
  • 412 Views
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Superuser Contribution how to delete empty/ deleted podcast

hello! So I've been using Spotify for quite a while now but only now do I realize that i dont listen to majority of the playlists in my library so i narrowed it down to what i listen to nowadays, however theres this one empty podcast that i just cant...

Casual Listener

hello! So I've been using Spotify for quite a while now but only now do I realize that i dont listen to majority of the playlists in my library so i narrowed it down to what i listen to nowadays, how...

Joan

Moderator

2053 Views

5 replies

0 likes

  • 2053 Views
  • 5 replies
  • 0 likes

Superuser Contribution Heart button gone

Now that they have removed the heart button I am unable to unlike a song I have previously liked, is there anyway to unsave or unlike a song? BRING BACK THE HEART button please!

Visitor

Now that they have removed the heart button I am unable to unlike a song I have previously liked, is there anyway to unsave or unlike a song? BRING BACK THE HEART button please!    

seaskysea

Newbie

1124 Views

2 replies

2 likes

  • 1124 Views
  • 2 replies
  • 2 likes

Superuser Contribution Removing/deleting folders

Recently, on my desktop app, I was able to create folders for my playlists! which was great at the time, for I could neat them, giving me a less cramped look when i opened the app. Now, though, I wish to get rid of them, but I just can't seem to, wit...

Newbie

Recently, on my desktop app, I was able to create folders for my playlists! which was great at the time, for I could neat them, giving me a less cramped look when i opened the app. Now, though, I wis...

Novy

Moderator

14987 Views

11 replies

2 likes

  • 14987 Views
  • 11 replies
  • 2 likes

BUG: 2010s Mix (algorithmic mix) contains music from 2010s and 2020s

Not platform or device specific. To reproduce, simply search for "2010s Mix" and view the playlist. Spotify generates algorithmic decade playlists for every user. The 2010s Mix erroneously includes music from both the 2010s and the 2020s. This issue ...

Music Fan

Not platform or device specific.   To reproduce, simply search for "2010s Mix" and view the playlist.   Spotify generates algorithmic decade playlists for every user. The 2010s Mix e...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes