Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Music Fan
250517 Views
131 replies
64 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Casual Listener
154337 Views
82 replies
8 likes
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2025 Wrapped experience here. Please use this thread to let us know how you're finding your 2025 Wrapped, and share your feedback. We’ll be keeping an eye, and reporting...
Plan:PremiumCountry:Colombia DeviceIphone 13Operating SystemiOS 16.5 Issue:I have started adding local files to my Spotify library some days ago, and I've been having this recurring problem in which the files grey out after some time & skip in the qu...
Plan: Premium Country: Colombia Device Iphone 13 Operating System iOS 16.5 Issue: I have started adding local files to my Spotify library some days ago, and I've been having ...
Moderator
839 Views
2 replies
0 likes
PlanPremiumCountrysweden DeviceIphone 6s and Garmin Fenix 5 plusOperating System(iOs 13.1.2 My Question or IssueI cant add or sync plaulists on my garmin device, has been broken for some time now. I think 2-3 Months + since it started.Can browse my p...
Plan Premium Country sweden Device Iphone 6s and Garmin Fenix 5 plus Operating System (iOs 13.1.2 My Question or Issue I cant add or sync plaulists on my garmin device, has b...
Moderator
2984 Views
2 replies
2 likes
You just removed on android the possibility to listen to suggested musics in the suggestions list when you click on "Add to the playlist". Put it back ! It was the best way to discover and add new songs into our personal playlists !
You just removed on android the possibility to listen to suggested musics in the suggestions list when you click on "Add to the playlist". Put it back ! It was the best way to discover and add new so...
Moderator
426 Views
1 replies
0 likes
PlanPremiumCountry DeviceSamsung Galaxy23 My Question or IssueYesterday I played a song that comes up quite frequently on my recommended playlist after a certain song, but I forgot to like it or remember the name. But today when I went to hear that s...
Plan Premium Country Device Samsung Galaxy23 My Question or Issue Yesterday I played a song that comes up quite frequently on my recommended playlist after a certain son...
Moderator
320 Views
1 replies
0 likes
Hello, I have accidentally deleted my Shazam playlist and now I cannot add anymore or better it will show the Shazam playlist but there is no song attached. Before I deleted the playlist accidentally, I had the problem was not updating the playlist w...
Hello, I have accidentally deleted my Shazam playlist and now I cannot add anymore or better it will show the Shazam playlist but there is no song attached. Before I deleted the playlist acc...
Moderator
571 Views
1 replies
1 likes
Plan - PremiumCountry - UKOperating System - IOS My Question or Issue - My queue display now shows the artist for the song I have queued rather than the song, how do I change this back?
Plan - Premium Country - UK Operating System - IOS My Question or Issue - My queue display now shows the artist for the song I have queued rather than the song, how do ...
Moderator
340 Views
1 replies
0 likes
Hello. My issue is that I've been following Taylor Swift since about 2019 but i accidentally clicked unfollow and now she appears at the top of my recently added artists page as if I've followed her just recently. Now I'm wondering if there's any way...
Hello. My issue is that I've been following Taylor Swift since about 2019 but i accidentally clicked unfollow and now she appears at the top of my recently added artists page as if I've followed her ...
Moderator
486 Views
1 replies
0 likes
Plan: PremiumCountry: FinlandDevice: (All)Operating System: (All) Issue:I have a playlist with 30 songs. The playlist looks normal on desktop app, android app, and desktop webapp.But when I'm on the mobile webapp or when I'm adding song to the playli...
Plan: Premium Country: Finland Device: (All) Operating System: (All) Issue: I have a playlist with 30 songs. The playlist looks normal on desktop app, android app, an...
Casual Listener
818 Views
4 replies
0 likes
I use a SD memory card and constantly have this issue. It is a good quality card, I have tried formatting it, I've tried deleting the app and redownloading it, I have no other issues with the memory card and use it for other apps and storage. It take...
I use a SD memory card and constantly have this issue. It is a good quality card, I have tried formatting it, I've tried deleting the app and redownloading it, I have no other issues with the memory ...
Spotify Legend
663 Views
5 replies
0 likes
PlanPremiumCountryUnited States of AmericaDeviceiPhone 6s and ChromebookOperating SystemiOS 12.4 and Google My Question or IssueWhy am I unable to see who added a song to my collaborative playlist?
Plan Premium Country United States of America Device iPhone 6s and Chromebook Operating System iOS 12.4 and Google My Question or Issue Why am I unable to see who added a song to my ...
Moderator
63827 Views
31 replies
3 likes
Some of the files from local files don't show their covers I tried checking the files to see if there was something wrong with their covers but that wasn't the case I also tried re downloading but got the same result, the issue does not seem to be re...
Some of the files from local files don't show their covers I tried checking the files to see if there was something wrong with their covers but that wasn't the case I also tried re downloading but go...
Not applicable
2899 Views
2 replies
0 likes
I’d like to be able to set up one of our family accounts to be used exclusively on Alexa but be able to control it with the Spotify app on my iPhone. The problem is having my account on Alexa is that I can’t listen when out at the same time as someon...
I’d like to be able to set up one of our family accounts to be used exclusively on Alexa but be able to control it with the Spotify app on my iPhone. The problem is having my account on Alexa is that...
Moderator
499 Views
1 replies
0 likes
Plan PremiumCountry Device(iPhone 6)Operating System(iOS)I don’t have data on my phone…weekly ( at random ) my entire library deletes itself and I have to re download all the songs again. I’ve re installed, re set my phone, and without fail I go to p...
Plan Premium Country Device (iPhone 6) Operating System (iOS) I don’t have data on my phone…weekly ( at random ) my entire library deletes itself and I have to re download all ...
Moderator
428 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceEvery device I useOperating System My Question or IssueWhenever I play a song, no matter what I do spotify will automatically go into autoplay and exit out of whatever album/playlist/daily mix that I am listening to. I'm no...
Plan Premium Country USA Device Every device I use Operating System My Question or Issue Whenever I play a song, no matter what I do spotify will automatically go into autopla...
Moderator
344 Views
1 replies
0 likes
PlanFamily Premium CountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I add my entire Library to one Playlist or just play every song I've saved on s...
Plan Family Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Quest...
Spotify Legend
1936 Views
3 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceLG G5 SE, Desktop/PCOperating SystemAndroid Nougat 7.0, Windows 10 Pro My Question or IssueHow do you add music to a playlist without it going to the bottom, but instead, to the top and being the first one? Simil...
Plan Premium Country United Kingdom Device LG G5 SE, Desktop/PC Operating System Android Nougat 7.0, Windows 10 Pro My Question or Issue How do you add music to a playlist witho...
Visitor
4231 Views
5 replies
0 likes
No matter how much I click on the play icon for any song, the song won't play
No matter how much I click on the play icon for any song, the song won't play
Casual Listener
489 Views
2 replies
0 likes
I went to settings and turned on local files. It said it added it to my libary but I can't find it please help.PlanFree Device iphone 12 mini My Question or Issue
I went to settings and turned on local files. It said it added it to my libary but I can't find it please help. Plan Free Device iphone 12 mini My Question or Issu...
Moderator
310 Views
1 replies
0 likes
Probably no surprise but I've been having issues with syncing local files. All of the music I imported seems to appear correctly, but then there's a bunch of songs I don't even have in my library? I tried checking the local folder on my phone, there'...
Probably no surprise but I've been having issues with syncing local files. All of the music I imported seems to appear correctly, but then there's a bunch of songs I don't even have in my library? I ...
Moderator
321 Views
1 replies
0 likes
Hello,I added 2 local songs to my iPhone today and decided to include them in my Spotify playlist. Once I added them to the app I was met with a duplicate of one of the songs. I deleted the songs multiple times and re-added them but that didn’t seem ...
Hello, I added 2 local songs to my iPhone today and decided to include them in my Spotify playlist. Once I added them to the app I was met with a duplicate of one of the songs. I deleted the songs...
Spotify Legend
501 Views
1 replies
0 likes
