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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

soywhiteeagle

Newbie

305007 Views

97 replies

91 likes

  • 305007 Views
  • 97 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

172207 Views

242 replies

44 likes

  • 172207 Views
  • 242 replies
  • 44 likes

Superuser Contribution Playlist doesn't open

I want to listen to my Playlist and it shows that it is there but as soon as I want to open it, it just shows a black screen. My Playlist doesn't load. What can I do? I already installed the app again and tried to log out and then in again but nothin...

Visitor

I want to listen to my Playlist and it shows that it is there but as soon as I want to open it, it just shows a black screen. My Playlist doesn't load. What can I do? I already installed the app agai...

AlejaR

Moderator

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Publicly collaborative playlist

PlanPremium DeviceMacbook Pro 2021 Hello, I wanted to create a public playlist on Spotify that shows up on my profile, and when people see it on my profile they're able to collab and add songs to it so it's just a mass collab. I know I could do this ...

Newbie

  Plan Premium   Device Macbook Pro 2021   Hello, I wanted to create a public playlist on Spotify that shows up on my profile, and when people see it on my profile they're able ...

Amay

Spotify Star

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution All Songs Greyed Out, Cross-Platform Issue (PC & iOS)

PlanPremium (Student)LocationFlorida, USADevicesBoth my iPhone 11 Pro and my Windows PCOperating SystemsiOS 15.4.1Windows 10 version 21H1My IssueThere are many, many songs that are greyed out for me that seemingly should not be. For example, almost t...

Casual Listener

Plan Premium (Student) Location Florida, USA Devices Both my iPhone 11 Pro and my Windows PC Operating Systems iOS 15.4.1 Windows 10 version 21H1 My Issue There are many, many songs that ar...

Alex

Spotify Legend

807 Views

5 replies

0 likes

Cross-Platform Issue
  • 807 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Queued music jumps through list missing between 3 to 10 songs when not on shuffle

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

OscarDC

Moderator

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist Takedown Notification

PlanPremiumCountryBrazilDevice(Samsung Galaxy A71, Windows 10)Operating System(Android) My Question or Issue I got emails saying my playlists had been taken down. Below is the text of one of the emails: 'Hello,We have found the following content to b...

Regular

Plan Premium Country Brazil Device (Samsung Galaxy A71, Windows 10) Operating System (Android)   My Question or Issue   I got emails saying my playlists had been taken down. Belo...

yaktam

Roadie

36575 Views

180 replies

19 likes

Playlist problem
  • 36575 Views
  • 180 replies
  • 19 likes

Superuser Contribution Songs disappearing from playlist

PlanPremium UserCountry: Sweden Device(iphone 13 Pro Max, Macbook Pro 16)Operating System ios 15.6 for iphone and macOS Monterey 12.5 fo Mac(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue so i've noticed that songs disappears from my lib...

Casual Listener

Plan Premium User Country: Sweden   Device (iphone 13 Pro Max, Macbook Pro 16) Operating System ios 15.6 for iphone and macOS Monterey 12.5 fo Mac (iOS 10, Android Oreo, Windows 10,e...

Alex

Spotify Legend

779 Views

3 replies

0 likes

  • 779 Views
  • 3 replies
  • 0 likes

Superuser Contribution color theme

instead of the normal green and black theme on homepage,library and search, users should be able to change the theme to colors they like. the spotify app icon can still be its original color but us users would like more access to creativity.

Visitor

instead of the normal green and black theme on homepage,library and search, users should be able to change the theme to colors they like. the spotify app icon can still be its original color but us u...

OscarDC

Moderator

3638 Views

1 replies

2 likes

  • 3638 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution App

Everything works on the app but when a song ends the next one will not play

Music Fan

Everything works on the app but when a song ends the next one will not play  

OscarDC

Moderator

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution Greyed out songs

PlanPremiumCountryUKDeviceiPhone SEOperating SystemiOS 15.5 My Question or IssueI am experiencing issues whereby songs become greyed out. I have searched the forums and recognise that this is a common issue, however none of the previous "solutions" s...

Casual Listener

Plan Premium Country UK Device iPhone SE Operating System iOS 15.5   My Question or Issue I am experiencing issues whereby songs become greyed out. I have searched the forums and recog...

Eni

Moderator

908 Views

7 replies

1 likes

  • 908 Views
  • 7 replies
  • 1 likes

Superuser Contribution Local file's Cover Art not showing up in some files

Some of the files from local files don't show their covers I tried checking the files to see if there was something wrong with their covers but that wasn't the case I also tried re downloading but got the same result, the issue does not seem to be re...

Newbie

Some of the files from local files don't show their covers I tried checking the files to see if there was something wrong with their covers but that wasn't the case I also tried re downloading but go...

Not applicable

2732 Views

2 replies

0 likes

album art
Album Cover
bug
bug report
Your Library
  • 2732 Views
  • 2 replies
  • 0 likes

Superuser Contribution My public spotify playlists aren't able to be shared through link whatsoever.

PlanPremium DuoCountryUnited StatesDeviceIphone 11 & Windows 10 PCOperating System(IOS 15.6 Windows 10) Hey, all playlist on my account isn't able to be shared, regardless if it is public or not. I've tried sending them on both my phone and PC, and i...

Casual Listener

Plan Premium Duo Country United States Device Iphone 11 & Windows 10 PC Operating System (IOS 15.6  Windows 10)     Hey, all playlist on my account isn't able to be share...

Elena

Moderator

1277 Views

3 replies

0 likes

  • 1277 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Custom order library problem

Hello! I use Spotify almost every day. On pc and phone.And if I want to play a list on custom order on my phone it works fine. Every time a new custom order.But on my pc its always the same "custom order". And yeah after a while I just want to listen...

Casual Listener

Hello!   I use Spotify almost every day. On pc and phone. And if I want to play a list on custom order on my phone it works fine. Every time a new custom order. But on my pc its always the...

Droogwijf

Casual Listener

662 Views

2 replies

0 likes

  • 662 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] Playlist folders

I have A LOT of playlists for different things, and the lists will only keep growing but it's getting hard to manage and takes up a lot of space in my sidebar. So honestly having the ability to put playlists into folders of playlists that are for sim...

Newbie

I have A LOT of playlists for different things, and the lists will only keep growing but it's getting hard to manage and takes up a lot of space in my sidebar. So honestly having the ability to put p...

AlejaR

Moderator

565 Views

2 replies

1 likes

Desktop
Playlists
  • 565 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Can you have different shuffle settings for different playlists?

I have a premium plan and use Spotify on a Samsung S20FE I have made several playlists and want to shuffle some but not others. However, this doesn't seem to be possible? Whenever I change the shuffle settings for one playlist (on or off) this automa...

Casual Listener

I have a premium plan and use Spotify on a Samsung S20FE   I have made several playlists and want to shuffle some but not others. However, this doesn't seem to be possible? Whenever I change t...

CassandraBay

Casual Listener

600 Views

2 replies

0 likes

  • 600 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs cut short

I joined premium and my main playlist is only playing about 10 seconds of each song

Visitor

I joined premium and my main playlist is only playing about 10 seconds of each song

Eni

Moderator

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution One playlist for all my songs

Hi, is it possible to combine/merge all my playlist to get all music into one long master list? regards Henrik

Casual Listener

Hi,    is it possible to combine/merge all my playlist to get all music into one long master list?  regards  Henrik 

alysehernandez

Visitor

4040 Views

4 replies

0 likes

  • 4040 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Web player queue has vanished

I have been using the Spotify Web Player successfully in Edge for over 6 months, I changed to Edge after having constant issue in Chrome with songs stopping after 6 seconds, but Edge was rock solid...... Until today!Now my queue works in that it shuf...

Casual Listener

I have been using the Spotify Web Player successfully in Edge for over 6 months, I changed to Edge after having constant issue in Chrome with songs stopping after 6 seconds, but Edge was rock solid.....

QuaiTex

Casual Listener

717 Views

2 replies

2 likes

Edge
queue
Web Player
  • 717 Views
  • 2 replies
  • 2 likes

Desktop app doesn’t scroll upwards when moving a song or songs

When moving a song in a playlist on the Spotify desktop app, the playlist doesn’t scroll upwards when you move it to the top edge of the playlist. The same happens when moving multiple songs. This makes reorganizing playlists difficult and tedious. S...

Regular

When moving a song in a playlist on the Spotify desktop app, the playlist doesn’t scroll upwards when you move it to the top edge of the playlist. The same happens when moving multiple songs. This ma...

MattSuda

Spotify Star

1101 Views

3 replies

2 likes

  • 1101 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Default Playlist Cover Unsynced

PlanPremium DuoCountryCanadaDeviceiPhone XS MaxMacbook Pro 2017Operating SystemiOS 15.6macOS Monterey 12.5 My Question or Issuewhile reordering the tracks in my playlists, i noticed that the default playlist cover (4 tiles) is not always in sync with...

Regular

Plan Premium Duo Country Canada Device iPhone XS Max Macbook Pro 2017 Operating System iOS 15.6 macOS Monterey 12.5   My Question or Issue while reordering the tracks in my playlists...

hoppeellie

Regular

2315 Views

3 replies

0 likes

Playlist Cover
  • 2315 Views
  • 3 replies
  • 0 likes

Random songs recommended for my playlist??

PlanPremiumCountryUK DeviceAll DevicesOperating SystemAll OS My Question or Issue I recently noticed that I have had random indian/punjabi/hindi music recommended for my spotify playlist, however I do not listen to any of the songs nor do I have any ...

Casual Listener

  Plan Premium Country UK   Device All Devices Operating System All OS   My Question or Issue   I recently noticed that I have had random indian/punjabi/hindi music r...

monthesheep

Casual Listener

1395 Views

3 replies

0 likes

random songs
  • 1395 Views
  • 3 replies
  • 0 likes