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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

304066 Views

96 replies

91 likes

  • 304066 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

170412 Views

242 replies

44 likes

  • 170412 Views
  • 242 replies
  • 44 likes

Superuser Contribution Random music plays, premium acct

Whenever I click a playlist or radio station spotify plays one song and then begins playing random music instead of my preference. I noticed it last night for the first time and it's still going on as of now. I'm a premium subscriber. Can someone hel...

Casual Listener

Whenever I click a playlist or radio station spotify plays one song and then begins playing random music instead of my preference.  I noticed it last night for the first time and it's still goin...

hoppeellie

Regular

645 Views

3 replies

1 likes

  • 645 Views
  • 3 replies
  • 1 likes

Can't Get Spotify to Work Offline

Plan: Premium FamilyCountry: Canada Device: iphones and androids My Question or Issue:We have multiple devices in our family that do the same thing. If I leave my house (I live in the boonies and have little to no service) and I have no service or wi...

Newbie

Plan: Premium Family Country: Canada   Device: iphones and androids   My Question or Issue: We have multiple devices in our family that do the same thing. If I leave my house (I live ...

Luan

Spotify Star

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Liked songs

Not getting my liked songs visible 

Visitor

Not getting my liked songs visible 

AdamDamon

Spotify Star

364 Views

1 replies

1 likes

  • 364 Views
  • 1 replies
  • 1 likes

Superuser Contribution Local files still showing up even with the normal steps

I installed Spotify before and added local files but then uninstalled.Now that I'm back on Spotify, the local files are still there, tried to do the whole going to %appdata% and deleting the file but the file pops right back in and it's also showing ...

Newbie

I installed Spotify before and added local files but then uninstalled. Now that I'm back on Spotify, the local files are still there, tried to do the whole going to %appdata% and deleting the file b...

CarlosE

Spotify Legend

638 Views

1 replies

0 likes

  • 638 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My playlist isn't showing up as public, even though I have added it to my profile

Plan FreeFree/PremiumCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis playlist is not searchable by name and I can't figure out why:https://open.spot...

Casual Listener

Plan Free Free/Premium Country USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or I...

gocampaign

Casual Listener

453 Views

2 replies

0 likes

  • 453 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unwanted playlists added

Planfamily planCountry DeviceIphone 12 proOperating Systemios My Question or IssueA week ago over 1,000 empty playlists were added to my spotify account. all of the playlists are empty and causes me to have to scroll through them all to get to my old...

Visitor

  Plan family plan Country   Device Iphone 12 pro Operating System ios   My Question or Issue A week ago over 1,000 empty playlists were added to my spotify account. all of ...

aakil_c

Visitor

476 Views

2 replies

0 likes

  • 476 Views
  • 2 replies
  • 0 likes

Superuser Contribution User Created Playlists Error Message

PlanPremiumCountry DeviceiPhone Operating SystemiOS 15.6 My Question or IssueI'm an employee who is having an issue where my personal playlist's are not showing up on my mobile device. Every time I go to open & play one of my 100+ personal playlists,...

Casual Listener

Plan Premium Country   Device iPhone  Operating System iOS 15.6   My Question or Issue I'm an employee who is having an issue where my personal playlist's are not showing up ...

Dian

Spotify Legend

407 Views

3 replies

0 likes

  • 407 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to stop recommendations

I am vibing to Bad Religion and Anti-Flag and suddenly my playlist ends. Now this usually isn't a problem as recommendations are usually pretty good, but suddenly some Thousand Foot Crutch Christian music starts playing and ruins my whole vibe. I ski...

Casual Listener

I am vibing to Bad Religion and Anti-Flag and suddenly my playlist ends. Now this usually isn't a problem as recommendations are usually pretty good, but suddenly some Thousand Foot Crutch Christian ...

Michelle155

Newbie

1372 Views

4 replies

1 likes

  • 1372 Views
  • 4 replies
  • 1 likes

Superuser Contribution List of all Spotify Auto Generated Mixes

My Question or IssueI wanted to know if there was a way to see a list of every single genre and nano-genre that Spotify generates. I know there are a few recommended on the home page but I know this barely scratches the surface compared to how many t...

Visitor

My Question or Issue I wanted to know if there was a way to see a list of every single genre and nano-genre that Spotify generates. I know there are a few recommended on the home page but I know thi...

OscarDC

Moderator

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song sent from a friend plays totally different song in the app

Sometimes when friends send me direct links to songs in iMessage, I'll click on the link and it will play a totally different song. It doesn't happen all the time, but enough to be a real nuisance. I've told my friends and they'll resend the link, bu...

Regular

Sometimes when friends send me direct links to songs in iMessage, I'll click on the link and it will play a totally different song. It doesn't happen all the time, but enough to be a real nuisance. I...

geodegrl2251

Regular

1492 Views

2 replies

0 likes

direct links
iMessage
iphone
  • 1492 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot delete empty playlist folder

PlanPremiumVersion8.7.48.1062CountryThe NetherlandsDeviceHP Chromebook x360 14b-ca0550ndOperating SystemGoogle Chrome OS 103.0.5060.114 My Question or IssueI cannot delete the empty playlist folders in my account. I saw this used to be an issue for q...

Newbie

Plan Premium Version 8.7.48.1062 Country The Netherlands Device HP Chromebook x360 14b-ca0550nd Operating System Google Chrome OS 103.0.5060.114   My Question or Issue I cannot ...

Eni

Moderator

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't find discover weekly at all.

Hi, I'm listening to Spotify through the web browser on my Chromebook (not the app) and everything is normal and fine but I can't find the discover weekly playlist anywhere. I looked through the 'made for you' topics and the 'discover' topic but none...

Visitor

Hi, I'm listening to Spotify through the web browser on my Chromebook (not the app) and everything is normal and fine but I can't find the discover weekly playlist anywhere. I looked through the 'mad...

Vasil

Moderator

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist items is missing after reopening app that not used for few days

Hi, I think I found a bug. If Spotify app on mobile wasn't used for few days, and then re-opened some playlist items will be missing. Steps to reproduce:1. Look for ASOT 1065 (or any other playlist with lots of tracks).2. Listen it for some time. 3. ...

Regular

Hi,    I think I found a bug.  If Spotify app on mobile wasn't used for few days, and then re-opened some playlist items will be missing.    Steps to reproduce: 1. Look...

rndm2

Regular

822 Views

7 replies

0 likes

  • 822 Views
  • 7 replies
  • 0 likes

Superuser Contribution Recently played playlists option has disappeared on iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue since the last update, the recently played playlists has gone. This was the main feature I u...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Dian

Spotify Legend

705 Views

3 replies

0 likes

  • 705 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why are some songs not available?

Just wondering why are there songs like “Friend like Me” by Robin Williams not be able to add it to my playlist. There a lot of songs that I would like to add to my playlist.

Casual Listener

Just wondering why are there songs like “Friend like Me” by Robin Williams not be able to add it to my playlist. There a lot of songs that I would like to add to my playlist.

OscarDC

Moderator

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Alphabetically Sorting Playlists - songs out of place

PlanPremiumCountryCanada My Question or IssueI sorted my playlist by title, but some songs are out of place. Last time I checked, A comes before N and W on the alphabet.

Newbie

Plan Premium Country Canada   My Question or Issue I sorted my playlist by title, but some songs are out of place. Last time I checked, A comes before N and W on the alphabet. 

Eni

Moderator

1189 Views

2 replies

0 likes

  • 1189 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why are recommended songs at end of my playlist in an asian language I don't speak?

PlanPremiumCountryNew Zealand DeviceSamsung tablet & Spotify on Desktop computerOperating SystemWindows 10 My Question or IssueMy playlist has new & older western pop songs in it- from 1970-2022.For some bizarre reason, when I look at the recommended...

Regular

Plan Premium Country New Zealand   Device Samsung tablet & Spotify on Desktop computer Operating System Windows 10   My Question or Issue My playlist has new & older west...

Alex

Spotify Legend

1480 Views

5 replies

0 likes

  • 1480 Views
  • 5 replies
  • 0 likes

Superuser Contribution App isn't liking songs when I heart them

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Jeremy

Spotify Legend

249 Views

1 replies

0 likes

  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution All of my playlists disappeared!

PlanPremiumCountryUSADeviceiPhone 13Operating SystemiOS My Question or IssueI just got a new phone and logged into my Spotify yesterday. Everything was perfectly fine until today and my playlists have disappeared. I’m afraid someone was able to hack ...

Visitor

Plan Premium Country USA Device iPhone 13 Operating System iOS   My Question or Issue I just got a new phone and logged into my Spotify yesterday. Everything was perfectly fine until t...

Jeremy

Spotify Legend

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
  • 0 likes