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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

303258 Views

96 replies

91 likes

  • 303258 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

168106 Views

242 replies

44 likes

  • 168106 Views
  • 242 replies
  • 44 likes

Superuser Contribution Playlist Transfer

I've been using anghami for 5 years and I finally decided to move to spotify. I got a premium account and wanted to transfer my playlists from anghami to spotify. All I could find is a website called (link removed) to transfer them. But is this websi...

Casual Listener

I've been using anghami for 5 years and I finally decided to move to spotify. I got a premium account and wanted to transfer my playlists from anghami to spotify. All I could find is a website called...

Bittencourt

Spotify Star

3048 Views

1 replies

3 likes

  • 3048 Views
  • 1 replies
  • 3 likes

Superuser Contribution Made for Me mixes, ie Daily Mix, Rock Mix Loops Repeats Same Song

PlanFree/PremiumCountry DeviceiPhone 8Operating SystemiOS 15.5 My Question or IssueWhen I play any of my Made for me mixes it will repeat the same song. For example a song will replay after itself. I can skip to the next song and then those 2 songs w...

Regular

Plan Free/Premium Country   Device iPhone 8 Operating System iOS 15.5   My Question or Issue When I play any of my Made for me mixes it will repeat the same song. For example a so...

OscarDC

Moderator

2146 Views

15 replies

0 likes

  • 2146 Views
  • 15 replies
  • 0 likes

Superuser Contribution delete a podcast playlist

PlanFree/PremiumItalia DeviceiPhone 11Operating SystemiOS 12 My Question or Issuehow can I delete a "popular among listeners' podcast"spostify always show me a podcast that I won't listen to. How can I delete that podcast?

Visitor

Plan Free/Premium Italia   Device iPhone 11 Operating System iOS 12     My Question or Issue how can I delete a "popular among listeners' podcast" spostify always show me a...

Jeremy

Spotify Legend

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution error: song cant be played

error: song cant be played... 10 seconds later it plays. what's with the greyed out controls. it happens really often when i'm switching between my receive + laptop & my envy. Mer... fix this guys.

Regular

error: song cant be played... 10 seconds later it plays.  what's with the greyed out controls. it happens really often when i'm switching between my receive + laptop & my envy. Mer... fix t...

AlejaR

Moderator

450 Views

3 replies

0 likes

  • 450 Views
  • 3 replies
  • 0 likes

Local files playing for 5-10 seconds then moving on

PlanPremiumCountryUSDeviceGalaxy a11Operating SystemAndroid 11My Question or IssueWhenever I try to play a local file, doesn't mater the file type (I did mp3, midi, and wav files) they play for 5-10 seconds before moving on to the next song in queue....

Newbie

Plan Premium Country US Device Galaxy a11 Operating System Android 11 My Question or Issue Whenever I try to play a local file, doesn't mater the file type (I did mp3, midi, and wav files) t...

geovanebento

Roadie

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily mix stuck on shuffle

PlanFreeCountry DeviceiPhone 12Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn my phone when I play a daily mix, it is stuck on shuffle and I cant get it off. I don’t have a shuffle button to turn it off. It is the same...

Visitor

Plan Free Country   Device iPhone 12 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue On my phone when I play a daily mix, it is stuck on shuff...

Vasil

Moderator

1059 Views

5 replies

0 likes

  • 1059 Views
  • 5 replies
  • 0 likes

Superuser Contribution Local Files not available for download on Mac

PlanPremiumCountryUSA DeviceMacBook Pro 2020 My Question or IssueI have files that I legally bought and downloaded from BandCamp and cannot select them for Local Files download. I've tried uninstalling Spotify, logging out x2 in a row, moving the fil...

Newbie

Plan Premium Country USA   Device MacBook Pro 2020   My Question or Issue I have files that I legally bought and downloaded from BandCamp and cannot select them for Local Files dow...

Yordan

Moderator

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is there ANY simple way to add multiple liked songs from an artist to a playlist at once?

For example: I want to create a playlist. I want this playlist to include every song I have in my "Liked Songs" from Artist A and Artist B. I can go under either Artist and there's that place where every song of theirs that I have liked is already co...

Casual Listener

For example: I want to create a playlist. I want this playlist to include every song I have in my "Liked Songs" from Artist A and Artist B. I can go under either Artist and there's that place where e...

Yordan

Moderator

4724 Views

1 replies

0 likes

  • 4724 Views
  • 1 replies
  • 0 likes

Playlist radio suggests songs that are already in the playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Playlist radio suggests songs that are already in the playlist

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  P...

Taylith

Community Legend

487 Views

1 replies

1 likes

  • 487 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cant download any episode from one show

PlanPremium Family planCountryCanadaDeviceGalexy S20 FE 5GOperating SystemAndroidMy Question or IssueI can't seem to download any episodes of this one podcast (radiolab by WNYC) onto my phone. My dad can on his iPhone. I tried deleting the cache and ...

Casual Listener

Plan Premium Family plan Country Canada Device Galexy S20 FE 5G Operating System Android My Question or Issue I can't seem to download any episodes of this one podcast (radiolab by WNYC) ont...

Dessi

Moderator

603 Views

6 replies

0 likes

  • 603 Views
  • 6 replies
  • 0 likes

Superuser Contribution None of my public playlists from 2022 appear on my profile

PlanPremiumCountryUSADeviceiPhone SE, Macbook Pro, WindowsOperating SystemiOS 15.5 My Question or IssueI have just over 100 public playlists on my profile (I make a new one every month). None of the playlists I've made public in 2022 are visible on m...

Visitor

Plan Premium Country USA Device iPhone SE,  Macbook Pro, Windows Operating System iOS 15.5   My Question or Issue I have just over 100 public playlists on my profile (I make a new...

Alex

Spotify Legend

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs listed oddly on Artist’s pages

Whenever I go to view a particular artist songs do not appear in a listed order on either the main page or within albums. Only titles appear, in no particular order and the “and more” doesn’t link or change the display. I have tried reinstalling and ...

Newbie

Whenever I go to view a particular artist songs do not appear in a listed order on either the main page or within albums. Only titles appear, in no particular order and the “and more” doesn’t link or...

CarlosE

Spotify Legend

286 Views

1 replies

0 likes

  • 286 Views
  • 1 replies
  • 0 likes

Não consigo baixar as músicas depois de formatar o aparelho celular

Formatei meu celular e não consigo mais baixar as minhas músicas. Spotify PremiumMoto g9 plus.

Visitor

Formatei meu celular e não consigo mais baixar as minhas músicas.   Spotify Premium Moto g9 plus.

Bittencourt

Spotify Star

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] song queue keeps resetting in playlist

Plan: Free; iPad air (4th gen) iOS 15.5; Spotify v8.7.46 Since the latest app update all of my playlists have an issue where the song queue will reset back to the start after playing one or two songs. At most it will play two songs then go back to to...

Casual Listener

Plan: Free; iPad air (4th gen) iOS 15.5; Spotify v8.7.46   Since the latest app update all of my playlists have an issue where the song queue will reset back to the start after playing one or ...

okami_g

Casual Listener

1945 Views

2 replies

2 likes

iOS
Playlist issues
queue reset
song queue resets
Troubleshooting
  • 1945 Views
  • 2 replies
  • 2 likes

Superuser Contribution Hiding songs in discover weekly and release radar hides songs on artist page

PlanPremiumAndroid The behaviour changed when hiding songs on release radar or discover weekly. Previously when one hid song from these playlist they wouldn't been hidden on artists page. Now when I hide the song on the playlist it's hidden on artist...

Newbie

Plan Premium Android   The behaviour changed when hiding songs on release radar or discover weekly.   Previously when one hid song from these playlist they wouldn't been hidden on art...

Alex

Spotify Legend

1799 Views

1 replies

0 likes

  • 1799 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot Add Songs - Blank Spotify Playlist

Using Premium in the United States on a MacBook Pro using iOS High Sierra 10.13.6. When I click add new playlist, three dots appear, it never allows me to add music, and I cannot delete the playlist that was created. It just remains a #. Now the mess...

Visitor

Using Premium in the United States on a MacBook Pro using iOS High Sierra 10.13.6.   When I click add new playlist, three dots appear, it never allows me to add music, and I cannot delete the ...

Dian

Spotify Legend

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Superuser Contribution Same device, multiple distributions: impact in device limit?

I have installed several operating systems installed on the same physical device. As i want spotify on all of them, I have a separate shared space for the offline storage location. Does this still count as separate devices and will impact the device ...

Newbie

I have installed several operating systems installed on the same physical device. As i want spotify on all of them, I have a separate shared space for the offline storage location. Does this still co...

Yordan

Moderator

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recovery, Spotify removed title of playlist and all the songs but one

Earlier today I made a playlist, rearranged it, and it was playing for about 1.5 hours on and off. I noticed that this one song I played earlier was on repeat even though I didn't add it to the queue or anything. When I opened Spotify to check what h...

Newbie

Earlier today I made a playlist, rearranged it, and it was playing for about 1.5 hours on and off. I noticed that this one song I played earlier was on repeat even though I didn't add it to the queue...

Dian

Spotify Legend

270 Views

1 replies

0 likes

  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution Extremely low volume on album Back to black and disc 3 of Frank & Back to black

PlanPremium DuoCountrySwedenDeviceEvery device I use My Question or IssueOkay, so one of my favorite albums has the lowest volume ever. All the songs of "Disc 3" of album "Frank & Back to black" and all of the songs of album "Back to black deluxe edi...

Newbie

Plan Premium Duo Country Sweden Device Every device I use     My Question or Issue Okay, so one of my favorite albums has the lowest volume ever. All the songs of "Disc 3" of album...

TheBabyGraz

Casual Listener

1275 Views

2 replies

0 likes

  • 1275 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Searching by Tag not working (again!)

PlanPremiumCountryBrazilDevice(iPhone 13, Windows)Operating System(iOS 15, Windows 10) My Question or IssueTag Search such as: artist, track, album, genre, year are not working properly again.People should check this features before releasing a new v...

Music Fan

Plan Premium Country Brazil Device (iPhone 13, Windows) Operating System (iOS 15, Windows 10)     My Question or Issue Tag Search such as: artist, track, album, genre, year are n...

början

Music Fan

2295 Views

9 replies

0 likes

Search
Tags
  • 2295 Views
  • 9 replies
  • 0 likes