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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

303698 Views

96 replies

91 likes

  • 303698 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

169736 Views

242 replies

44 likes

  • 169736 Views
  • 242 replies
  • 44 likes

Superuser Contribution Bad shuffle algorithm

PlanPremiumCountrySlovakiaDeviceHuawei P20liteOperating SystemWindows 10 My Question or IssueHello I have a question/issue that when i´m listening to my Liked songs i usually have Shuffle option toggled ON but in this past 3/4 months i have find out ...

Casual Listener

Plan Premium Country Slovakia Device Huawei P20lite Operating System Windows 10   My Question or Issue Hello I have a question/issue that when i´m listening to my Liked songs i usually...

Ver

Spotify Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Inconsistencies in adding Local File sources

PlanPremiumCountryUnited States of AmericaDevice64-bit HP Pavilion Gaming LaptopOperating SystemWindows 10 My Question or IssueI wanted to listen to some songs that weren't on Spotify, so I enabled local files in the preferences. I saw that I already...

Newbie

Plan Premium Country United States of America Device 64-bit HP Pavilion Gaming Laptop Operating System Windows 10   My Question or Issue I wanted to listen to some songs that weren't o...

Mihail

Spotify Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files randomly greying out on laptop

PlanPremiumCountry DeviceLaptopOperating SystemWindows My Question or IssueI have several albums downloaded as mp3s but some songs are randomly greyed out despite the rest of the album being fine. Anyone know what causes this?

Casual Listener

Plan Premium Country   Device Laptop Operating System Windows   My Question or Issue I have several albums downloaded as mp3s but some songs are randomly greyed out despite the re...

Alex

Spotify Legend

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Anyone Getting Weird Recommendations Lately?

Sometimes I think Spotify’s recommendation algorithm is a little messed up.I’m listening to something that could describe as medieval/fantasy sounding live music with ominous Latin chanting until . . . Bollywood/raga/Middle Eastern stuff??!! I Women ...

Roadie

Sometimes I think Spotify’s recommendation algorithm is a little messed up. I’m listening to something that could describe as medieval/fantasy sounding live music with ominous Latin chanting unt...

anicifo

Visitor

4744 Views

6 replies

2 likes

African
Alternative
artist
Asian
Band
Blues
C-pop
Caribbean
Christian
classical
Comedy
concert
Contest
country
Disco
Dubstep
Electronic
Hip Hop
J-pop
Jazz
K-pop
lyrics
metal
Music
Other
  • 4744 Views
  • 6 replies
  • 2 likes

Superuser Contribution All downloads disappear from app - happens almost every week

PlanPremiumCountryBelgiumDeviceNokia 8 Sirocco / iPod Touch 6th generationOperating SystemAndroid 10 / IOS12.5.1 My Question or IssueI have over 4000 songs (including just over 100 local files) in my library and they are locally downloaded onto my sm...

Casual Listener

Plan Premium Country Belgium Device Nokia 8 Sirocco / iPod Touch 6th generation Operating System Android 10 / IOS12.5.1   My Question or Issue I have over 4000 songs (including just ov...

Novy

Moderator

587 Views

5 replies

0 likes

  • 587 Views
  • 5 replies
  • 0 likes

Superuser Contribution Liked playlists not showing up on library

Plan: PremiumCountry: DKDevice: Samsung Galaxy S10E / DesktopOperating System: Android / Windows 10(iOS 10, Android Oreo, Windows 10,etc.)I have listened to and saved a few playlists recently and they are not showing up in my playlists list on the le...

Casual Listener

Plan: Premium Country: DK Device: Samsung Galaxy S10E / Desktop Operating System: Android / Windows 10 (iOS 10, Android Oreo, Windows 10,etc.) I have listened to and saved a few playlists re...

Dian

Spotify Legend

2737 Views

7 replies

0 likes

  • 2737 Views
  • 7 replies
  • 0 likes

Superuser Contribution Disable podcasts across my desktop and mobile devices

I don't want to listen to any podcasts but half of my screen real estate is taken up by these podcast suggestions. I have no intention of using Spotify to listen to people talk, I pay for the music and want just suggestions for music and albums, play...

Casual Listener

I don't want to listen to any podcasts but half of my screen real estate is taken up by these podcast suggestions. I have no intention of using Spotify to listen to people talk, I pay for the music a...

Jeremy

Spotify Legend

368 Views

1 replies

2 likes

  • 368 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify can't continue music playing after podcasts.

PlanPremiumCountry DeviceiPhone 8Operating SystemiOS 14.4 My Question or IssueIt's very annoying that you cannot switch back to your shuffle music playlist after playing a podcast. It works smoothly with the podcasts (while playing music you just go ...

Newbie

Plan Premium Country   Device iPhone 8 Operating System iOS 14.4   My Question or Issue It's very annoying that you cannot switch back to your shuffle music playlist after playing...

Novy

Moderator

855 Views

1 replies

0 likes

  • 855 Views
  • 1 replies
  • 0 likes

Autoplay doesn’t work

Hi, i don t know if this is the right space to write this, but i couldn’t write in “help”. Since about a year autoplay often doesn’t work, when a song (searched song, so not in an album) ends i have to go to tap the next button to start another song,...

Newbie

Hi, i don t know if this is the right space to write this, but i couldn’t write in “help”. Since about a year autoplay often doesn’t work, when a song (searched song, so not in an album) ends i have ...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Superuser Contribution Transferring my Library (Liked Songs) to another Account [IN ORDER]

I'm running into an issue when I try to transfer my liked songs to another account using the method described by @Jemi here. I've created a playlist with all my Liked Songs using the method described without an issue. But I'm running into trouble whi...

Gig Goer

I'm running into an issue when I try to transfer my liked songs to another account using the method described by @Jemi here.   I've created a playlist with all my Liked Songs using the method ...

thorstenthorben

Regular

8942 Views

13 replies

0 likes

  • 8942 Views
  • 13 replies
  • 0 likes

Superuser Contribution Local Files Not Showing Up On My IPhone

PlanPremiumCountryCanadaDeviceiPhone 11Operating SystemiOS 14.4 Songs from local files aren't showing up on my mobile device but shows up on my PC. Both are on the same network and local files are enabled. I have less than 10,000 downloaded songs and...

Regular

Plan Premium Country Canada Device iPhone 11 Operating System iOS 14.4   Songs from local files aren't showing up on my mobile device but shows up on my PC.  Both are on the same n...

Eni

Moderator

1022 Views

9 replies

0 likes

  • 1022 Views
  • 9 replies
  • 0 likes

Superuser Contribution How on earth did my playlist songs get messed up?

I have a Premium account in the US. How on earth did my playlists suddenly get messed up? There are songs in the playlists that I know I did not add, and there are also duplicates now, when there were no duplicates before. Is there any way to restore...

Roadie

I have a Premium account in the US. How on earth did my playlists suddenly get messed up? There are songs in the playlists that I know I did not add, and there are also duplicates now, when there wer...

Mihail

Spotify Legend

1225 Views

1 replies

0 likes

Playlists
  • 1225 Views
  • 1 replies
  • 0 likes

Bug: Sometimes can’t add song to playlist

This happens occasionally, for the past couple of years across different devices. I’m currently online, streaming music from the web on a stable connection. I am attempting to add a song from one currently playing playlist to another. When choosing w...

Newbie

This happens occasionally, for the past couple of years across different devices. I’m currently online, streaming music from the web on a stable connection. I am attempting to add a song from one cur...

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Missing Artists List in library

PlanFamily PremiumCountryUSADeviceSamsung A20Operating System Android My Question or Issue My Artist list is missing in my library, how am I suppose to find my music if I can't look them up by artist? I have over 4k liked songs & if Spotify doesn't l...

Casual Listener

Plan Family Premium Country USA Device Samsung A20 Operating System Android     My Question or Issue  My Artist list is missing in my library, how am I suppose to find my mus...

Kiril

Moderator

2598 Views

5 replies

0 likes

  • 2598 Views
  • 5 replies
  • 0 likes

Solved!! How to upload local files?

PlanPremiumDeviceiPhone and Chromebook My Question or Issue I am unsure how to upload local files. I tried following the directions on the Spotify website but they are outdated, or meant for a different device.

Regular

Plan Premium Device iPhone and Chromebook   My Question or Issue  I am unsure how to upload local files. I tried following the directions on the Spotify website but they are outdated,...

Billy-J

Spotify Star

897 Views

3 replies

0 likes

  • 897 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist is still in my recently played category, even tho I've never played it or liked/saved it

PlanPremiumCountryCzech RepublicDeviceiPhone 6s, PCOperating SystemiOS 13+, Windows 10 My Question or IssueThere is this playlist without a name. It's been created by a person named 'Rod Gosse' and I have no idea who that is. It's not an artist, but ...

Casual Listener

Plan Premium Country Czech Republic Device iPhone 6s, PC Operating System iOS 13+, Windows 10   My Question or Issue There is this playlist without a name. It's been created by a perso...

Ivan

Spotify Legend

658 Views

3 replies

0 likes

intruder
random playlist
  • 658 Views
  • 3 replies
  • 0 likes

Didn't get wrapped 2020 personalized playlist and stats

PlanFreeDeviceGalaxy note - Huawei Mate 10 - iPhone - PCOperating SystemAndroid - iPhone - Windows 10My Question or IssueI didn't receive my personalized Playlist and stats for 2020, How can I fix this issue?- I listened more than the required time t...

Newbie

Plan Free Device Galaxy note - Huawei Mate 10 - iPhone - PC Operating System Android - iPhone - Windows 10 My Question or Issue I didn't receive my personalized Playlist and stats for 2020, Ho...

Benlee12123b

Composer

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Re: Joe rogan podcast video still not fixed

I've done the clean reinstall of the app on my OnePlus 6, JRE will only play sound only. Premium, UK.

Regular

I've done the clean reinstall of the app on my OnePlus 6, JRE will only play sound only. Premium, UK. 

Davers

Casual Listener

857 Views

1 replies

2 likes

  • 857 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Repeat Rewind not updating while On Repeat is updating

PlanPremiumCountryThe NetherlandsDevicePC and Samsung A40Operating SystemWindows 10 and Android 10 My Question or IssueMy Repeat Rewind hasn't been updated for ages. The last time it did, was in November last year while my On Repeat playlist updates ...

Regular

Plan Premium Country The Netherlands Device PC  and  Samsung A40 Operating System Windows 10 and Android 10   My Question or Issue My Repeat Rewind hasn't been updated for ag...

Berkers

Regular

1565 Views

10 replies

0 likes

  • 1565 Views
  • 10 replies
  • 0 likes

Superuser Contribution Vodacom and Spotify payment plans

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a problem whereby I am trying to update my premium plan as my card that I used got sto...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

Eni

Moderator

743 Views

1 replies

1 likes

  • 743 Views
  • 1 replies
  • 1 likes