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Please see below the most popular frequently asked questions.

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Your Library

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Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

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  • Spotify Star
  • Spotify Star
  • Benjamin47
  • Visitor
  • 158226 Views
  • 68 replies
  • 69 likes
  • 158226 Views
  • 68 replies
  • 69 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • Kiddnextdoor
  • Visitor
  • 44819 Views
  • 60 replies
  • 30 likes
  • 44819 Views
  • 60 replies
  • 30 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

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  • Spotify Star
  • Spotify Star
  • Kenny142
  • Visitor
  • 137703 Views
  • 63 replies
  • 48 likes
  • Connect
    JAM
  • 137703 Views
  • 63 replies
  • 48 likes

Superuser Contribution Very odd issue: Spotify plays Christian tracks when I Chromecast to a speaker group.

Plan: PremiumCountry: Australia DeviceMultiple Chromecast devices (Chromecast audio, Google Home speakers, Lenovo smart speakers)Operating System: Both iOS & OSX My Question or Issue This has to be the weirdest tech issue I've ever had. When I say 'h...

  • Casual Listener
  • Plan: Premium Country: Australia   Device Multiple Chromecast devices (Chromecast audio, Google Home speakers, Lenovo smart speakers) Operating System: Both iOS & OSX &n...
  • Mihail
  • Spotify Legend
  • 1236 Views
  • 6 replies
  • 2 likes
  • 1236 Views
  • 6 replies
  • 2 likes

cant chosse any song from my playlist

Plan PremiumCountryPortugalDevice(iPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo i have spotify for about 5 months and today a make the normal payment to have premium however i cant chosse any song from my play...

  • Visitor
  •   Plan  Premium Country Portugal Device (iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So i have spotify for about 5 months a...
  • Bittencourt
  • Spotify Star
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Unable to make a playlist collaborative.

PlanFreeCountryUSA DeviceChromebook (Desktop app) My Question or IssueI'm unable to make my playlist collaborative for some unknown reason. Nothing happens whenever I try to follow the instructions that are given to make my playlist collaborative (ri...

  • Visitor
  • Plan Free Country USA   Device Chromebook (Desktop app)     My Question or Issue I'm unable to make my playlist collaborative for some unknown reason. Nothing happens wheneve...
  • Bittencourt
  • Spotify Star
  • 477 Views
  • 1 replies
  • 0 likes
  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't sync local files from Macbook Air to Android

Plan: PremiumCountry: USDevice: Samsung Galaxy S9+/Macbook Air 2020Operating System: Android 10/Mac OS Catalina 10.15.6 So I've been syncing local music from my Windows PC to my phone for a couple of years and it worked fine. However, I recently swit...

  • Casual Listener
  • Plan: Premium Country: US Device: Samsung Galaxy S9+/Macbook Air 2020 Operating System: Android 10/Mac OS Catalina 10.15.6   So I've been syncing local music from my Win...
  • Elena
  • Moderator
  • 1180 Views
  • 4 replies
  • 1 likes
  • Android
    Android 10
    local files
    Local files for Spotify Mobile
    Mac
    macbook air
  • 1180 Views
  • 4 replies
  • 1 likes

Superuser Contribution "Your Library" does not share library with Premium Duo second user. Any ideas how to fix this?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Elena
  • Moderator
  • 1376 Views
  • 1 replies
  • 0 likes
  • 1376 Views
  • 1 replies
  • 0 likes

Accidentally banned a song, how can I undo?

None of the PlanPremiumCountrySwedenDeviceSamsung Galaxy 9 My Question or Issue I accidentally clicked "don't play this song again" on one of my favorite songs... Terrible! How can I make this song available again? I have activated the "see all songs...

  • Casual Listener
  • None of the  Plan Premium Country Sweden Device Samsung Galaxy 9   My Question or Issue   I accidentally clicked "don't play this song again" on one of my favorite songs... T...
  • OneByBoo
  • Roadie
  • 1471 Views
  • 3 replies
  • 1 likes
  • 1471 Views
  • 3 replies
  • 1 likes

[All Platforms][Other] Why is Spotify bad at showing when a band I follow posts a new release?

How do New Releases work? Spotify doesn't alert me to new releases from followed artists about 50% of the time. Release Radar does not show all the New Releases from artists I follow. The "New releases for you" section is constantly in a different sp...

  • Music Fan
  • How do New Releases work?   Spotify doesn't alert me to new releases from followed artists about 50% of the time. Release Radar does not show all the New Releases from artists I follow. &nbsp...
  • 224 Views
  • 0 replies
  • 1 likes
  • All Platforms
    Other
  • 224 Views
  • 0 replies
  • 1 likes

[Bug] [Other] Songs I've never listened to in my history

My Spotify history contains a lot of songs I've never listened to, I believe because of a bug Spotify had in 2017, where it seems to have gotten accounts mixed up (My "Your Top Songs 2017" contains some songs that I had never listened to and that I r...

  • Regular
  • My Spotify history contains a lot of songs I've never listened to, I believe because of a bug Spotify had  in 2017, where it seems to have gotten accounts mixed up (My "Your Top Songs 2017" cont...
  • 636 Views
  • 0 replies
  • 1 likes
  • Other
  • 636 Views
  • 0 replies
  • 1 likes

[Android][Connect] Private Session is NOT completely Private

When I start a private session on my Android phone and then cast to my Google Home speaker - what I'm listening too still shows on Discord

  • Composer
  • When I start a private session on my Android phone and then cast to my Google Home speaker - what I'm listening too still shows on Discord 😞    
  • 244 Views
  • 0 replies
  • 0 likes
  • Android
    Connect
  • 244 Views
  • 0 replies
  • 0 likes

Superuser Contribution Song names in bottom of daily mix list are fading out

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe songs at the bottom of my playlist appear very faded.Is there something to do about it?Th...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The son...
  • Elena
  • Moderator
  • 333 Views
  • 1 replies
  • 1 likes
  • 333 Views
  • 1 replies
  • 1 likes

Superuser Contribution "and more" button for free users is unresponsive on album and artist pages

Plan Free Country Uk (London) Device IPhone X Operating System iOS 13.5.1 My Question or Issue Whenever I want to check what songs are included in an album or artist it doesn’t pop up into a column where the songs can be seen.

  • Visitor
  • Plan Free Country Uk (London) Device IPhone X Operating System iOS 13.5.1   My Question or Issue Whenever I want to check what songs are included in an album or artist it doe...
  • DWH1977
  • Visitor
  • 66645 Views
  • 94 replies
  • 138 likes
  • can’t preview songs
    iphone
    iPhone X issues
  • 66645 Views
  • 94 replies
  • 138 likes

Spotify Won't let me save any more songs

I'm new to Spotify, so I apologize in advance if I'm missing something obvious. I downloaded LOADS of music (I'm unable to tell how many artists or songs in total) and I've reached a point where any time I click "Save" for an album, it flicks to "sav...

  • Casual Listener
  • I'm new to Spotify, so I apologize in advance if I'm missing something obvious.  I downloaded LOADS of music (I'm unable to tell how many artists or songs in total) and I've reached a point wher...
  • Robbfrank618
  • Casual Listener
  • 18971 Views
  • 29 replies
  • 6 likes
  • Social & Random
  • 18971 Views
  • 29 replies
  • 6 likes

Solved!!Superuser Contribution Reached 10k song limit on liked songs but still able to like more songs. Did the limit change ?

I always though there was a limit to 10000 songs per playlist including the Liked Songs playlist. I was at 9997 and was ready to make a new playlist for songs I like in the future. But as I liked a few more songs I noticed I now have 10005 songs in m...

  • Newbie
  • I always though there was a limit to 10000 songs per playlist including the Liked Songs playlist. I was at 9997 and was ready to make a new playlist for songs I like in the future. But as I liked a f...
  • Mihail
  • Spotify Legend
  • 12288 Views
  • 5 replies
  • 1 likes
  • 12288 Views
  • 5 replies
  • 1 likes

Solved!! Date added changes in playlist

PlanPremiumCountrySwedenDeviceMacBook Pro / iPhone XOperating SystemMacOS Catalina (10.15.6) & iOS 14My Question or IssueI've been using Spotify since pretty much the beginning and kept the same playlist around for my tracks. I sort this playlist by ...

  • Casual Listener
  • Plan Premium Country Sweden Device MacBook Pro / iPhone X Operating System MacOS Catalina (10.15.6) & iOS 14 My Question or Issue I've been using Spotify since pretty much the beginning ...
  • Fr_3dd_3
  • Casual Listener
  • 5453 Views
  • 9 replies
  • 4 likes
  • 5453 Views
  • 9 replies
  • 4 likes

[All Platforms][Playlists] inaccurate time capsule

Spotify, I trusted you. My summer rewind is always great, everything is like you tapped into my mind. But this time capsule. Most of it is either Hamilton (which admittedly I listened to a lot of in 2017) or songs I’ve never listened to once in my li...

  • Visitor
  • Spotify, I trusted you. My summer rewind is always great, everything is like you tapped into my mind. But this time capsule. Most of it is either Hamilton (which admittedly I listened to a lot of in ...
  • 439 Views
  • 0 replies
  • 5 likes
  • All Platforms
    Playlists
  • 439 Views
  • 0 replies
  • 5 likes

Superuser Contribution Recently Played not updating on home screen

PlanPremiumCountryUSADevicePC, web playerOperating SystemWindows 10 My Question or IssueFor months now, on my home screen on my desktop application and on the web player, a single album shows up under "Recently played", even though I played it only o...

  • Casual Listener
  • Plan Premium Country USA Device PC, web player Operating System Windows 10   My Question or Issue For months now, on my home screen on my desktop application and on the web player, a s...
  • Elena
  • Moderator
  • 1590 Views
  • 5 replies
  • 5 likes
  • Recently Played
  • 1590 Views
  • 5 replies
  • 5 likes

Superuser Contribution not all of my favorite tracks are appears in the history in my library (floating bug)

PlanPremiumCountryRussiaDevices:1. Xiaomi Note 10 Android Smartphone2. Apple Ipad 23. Windows Desktop with Widows 10 Pro 2004 64bitAll Spotify versions is latest on all devices I use Spotify on three devices: Windows desktop, Apple Ipad, and Xiaomi N...

  • Music Fan
  • Plan Premium Country Russia Devices: 1. Xiaomi Note 10 Android Smartphone 2. Apple Ipad 2 3. Windows Desktop with Widows 10 Pro 2004 64bit All Spotify versions is latest on all devices &nbsp...
  • Mihail
  • Spotify Legend
  • 372 Views
  • 3 replies
  • 1 likes
  • 372 Views
  • 3 replies
  • 1 likes

Superuser Contribution Songs i added to library on web player don't show on other versions

PlanFreeCountryAmericaDeviceLaptop, Chromebook and ps3/4Operating SystemWindows 8.1, Chromebook and ps3/4 My Question or IssueI use spotify at school but my problem is that when i add a song to my library via Web player it does not show up on any oth...

  • Casual Listener
  •   Plan Free Country America Device Laptop, Chromebook and ps3/4 Operating System Windows 8.1, Chromebook and ps3/4   My Question or Issue I use spotify at school but my problem i...
  • Elena
  • Moderator
  • 243 Views
  • 1 replies
  • 1 likes
  • 243 Views
  • 1 replies
  • 1 likes

[Android][Podcasts] Podcast is not updating on spotify app but will on other apps

"Get some with Gary owen" has stopped updating on spotify, but is updating with new episodes in other podcasts apps. Curious why this is?

  • Visitor
  • "Get some with Gary owen" has stopped updating on spotify, but is updating with new episodes in other podcasts apps. Curious why this is? 
  • 247 Views
  • 0 replies
  • 0 likes
  • Android
    Podcasts
  • 247 Views
  • 0 replies
  • 0 likes

Superuser Contribution "Go to Song Radio" not using chosen song as base

PlanPremiumCountryCanadaDeviceLG G7 & DesktopOperating SystemAndroid 10, Win 10 My Question or IssueI just noticed it today when trying to start a Radio of a particular song where the radio instead used a different song as the first and the chosen so...

  • Visitor
  • Plan Premium Country Canada Device LG G7 & Desktop Operating System Android 10, Win 10   My Question or Issue I just noticed it today when trying to start a Radio of a particular s...
  • Ivan
  • Spotify Legend
  • 511 Views
  • 1 replies
  • 2 likes
  • 511 Views
  • 1 replies
  • 2 likes