Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

303206 Views

96 replies

91 likes

  • 303206 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

167963 Views

242 replies

44 likes

  • 167963 Views
  • 242 replies
  • 44 likes

Superuser Contribution Can't remove a song from queue, grayed out

PlanPremiumCountryU.S.DeviceGalaxy A10, Windows 10 ComputerOperating SystemAndroid, Windows 10 My Question or IssueHi there, i have a song on my playlist, it's from Bill wurtz called La de Da... so on. Basically, whenever i have this song in my queue...

Casual Listener

Plan Premium Country U.S. Device Galaxy A10, Windows 10 Computer Operating System Android, Windows 10   My Question or Issue Hi there, i have a song on my playlist, it's from Bill wurt...

Jeremy

Spotify Legend

786 Views

1 replies

0 likes

  • 786 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Order/Folders Not Working

PlanPremiumCountryUKDeviceSamsung Galaxy A5 (2017)Lenovo Chromebook My Question or IssueI had some christmas playlists that I didn't want cluttering up my library for the whole year so I decided to put them in a folder. I went onto the online web pla...

Visitor

  Plan Premium Country UK Device Samsung Galaxy A5 (2017) Lenovo Chromebook   My Question or Issue I had some christmas playlists that I didn't want cluttering up my library for t...

Ivan

Spotify Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution Delete all titles in personal library at once?

Hello, I am new to this forum. Somehow the list of titles in my personal library increased to a certain extend. Now I would like to delete all my titles at once. Is there any possibility to do so? Thx & BRflz

Visitor

Hello,   I am new to this forum. Somehow the list of titles in my personal library increased to a certain extend. Now I would like to delete all my titles at once. Is there any possibility to ...

Ivan

Spotify Legend

476 Views

1 replies

0 likes

LIbrary deleting
  • 476 Views
  • 1 replies
  • 0 likes

[Your Library] Inconsistency with Liked Songs

When I go to an artist's page, their top tracks will not be recognized as liked, even though I know I have liked the song previously. It seems Spotify hosts multiple versions of songs and even albums, causing a lot of inconsistency with knowing which...

Visitor

When I go to an artist's page, their top tracks will not be recognized as liked, even though I know I have liked the song previously. It seems Spotify hosts multiple versions of songs and even albums...

dinomight

Spotify Star

440 Views

1 replies

0 likes

Your Library
  • 440 Views
  • 1 replies
  • 0 likes

Mobile Lyrics (iOS+Android)

Spotify, please please please please PLEASE add a lyrics feature to the mobile app, Apple Music has it implemented perfectly, and for a music streaming service, it just makes so much sense! Not having these newer features that Apple Music has, makes ...

Regular

Spotify, please please please please PLEASE add a lyrics feature to the mobile app, Apple Music has it implemented perfectly, and for a music streaming service, it just makes so much sense! Not havin...

794 Views

0 replies

1 likes

Android
iOS
Mobile
  • 794 Views
  • 0 replies
  • 1 likes

Superuser Contribution My Spotify isn’t letting me add photos to my playlist covers, it’s showing files instead of gallery

My Spotify isn’t letting me add photos to my playlist covers, it’s showing files when I choose “choose photo” instead of my gallery. Is there anyway to fix this?

Casual Listener

My Spotify isn’t letting me add photos to my playlist covers, it’s showing files when I choose “choose photo” instead of my gallery. Is there anyway to fix this?  

nancy08

Visitor

4853 Views

8 replies

0 likes

Playlist Cover
Playlist Cover image change
  • 4853 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Why does a 10000 songs in a playlist limit exist?

At first, sorry for bad grammar etc.Why do we have a 10000 song limit in playlists? Sometimes I want to play my enmtire library on shuffle, so I crated a private playlist with all the songs in my library (which is pretty big). Today I wanted to add s...

Visitor

At first, sorry for bad grammar etc. Why do we have a 10000 song limit in playlists? Sometimes I want to play my enmtire library on shuffle, so I crated a private playlist with all the songs in my l...

HoldSpotAccountable

Regular

2786 Views

2 replies

1 likes

limit
Playlists
songs
  • 2786 Views
  • 2 replies
  • 1 likes

Superuser Contribution Daily mix and playlist's suggestions remain the same

PlanPremiumCountryFinlandDevice(Huawei P30 lite)Operating System(Android 10) My daily mixes consist of 50%of the same music day after day, I thought the whole idea is that daily mix is something new that was made for you, and even after I added songs...

Regular

Plan Premium Country Finland Device (Huawei P30 lite) Operating System (Android 10)   My daily mixes consist of 50%of the same music day after day, I thought the whole idea is that dail...

Kwanjangnim

Newbie

2153 Views

13 replies

2 likes

  • 2153 Views
  • 13 replies
  • 2 likes

Superuser Contribution Spotify plays music at random 1-5 minute intervals from playlists I've never heard of

PlanPremiumCountryNorwayDeviceMany laptops and phoneOperating SystemWindows and AndroidMy Question or Issue It is impossible to play music on spotify because after a minute or so of playing my music it randomly skips to the playlist some random perso...

Newbie

Plan Premium Country Norway Device Many laptops and phone Operating System Windows and Android My Question or Issue   It is impossible to play music on spotify because after a minute o...

Eni

Moderator

1240 Views

1 replies

1 likes

  • 1240 Views
  • 1 replies
  • 1 likes

Superuser Contribution ¿Qué pasó con Miguel y Miguel?

PlanPremiumCountryMéxicoDeviceBlu V9Operating SystemAndroid 9 My Question or Issue¿Por qué quitaron a Miguel y Miguel? Quería escuchar Una página más, y me encuentro con que ya no está disponible. Aparece sombreada en mi playlist Chínipas y es de las...

Visitor

Plan Premium Country México Device Blu V9 Operating System Android 9   My Question or Issue ¿Por qué quitaron a Miguel y Miguel? Quería escuchar Una página más, y me encuentro con que ...

Alex

Spotify Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution No daily mixes, only artist mixes and they DO NOT UPDATE

Not only daily mixes are gone and replaced by artist mixes, but also these artist mixes have not been refreshed / update for at least last two weeks. Regular refresh of daily mixes and their existence was the key reason I have switched to Spotify. Wi...

Casual Listener

Not only daily mixes are gone and replaced by artist mixes, but also these artist mixes have not been refreshed / update for at least last two weeks.   Regular refresh of daily mixes and their...

Alex

Spotify Legend

1075 Views

6 replies

0 likes

  • 1075 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution local files not syncing to my phone

PlanPremiumCountryUSADevicecomputer: microsoft surface pro 6Phone: iPhone 12 proOperating SystemIOS 14 and Windows 10 My Question or IssueI downloaded local files onto my computer, put them all into a playlist and downloaded the playlist. When I went...

Regular

Plan Premium Country USA Device computer: microsoft surface pro 6 Phone: iPhone 12 pro Operating System IOS 14 and Windows 10   My Question or Issue I downloaded local files onto my c...

Jeremy

Spotify Legend

20017 Views

1 replies

0 likes

local files
  • 20017 Views
  • 1 replies
  • 0 likes

Superuser Contribution Xbox one Lieblingssobgs wiedergabe funktioniert nicht.

Kann meine Lieblingssongs nicht auf der Xbox Abspielen. Nicht über die Xbox Spotify ab oder per Smartphone Connecz auf Xbox Spotify App. Alle anderen Funktionen gehen so wie playlisten, nur nicht meie Lieblingssongs auf der Konsole. Das Lied, das ich...

Casual Listener

Kann meine Lieblingssongs nicht auf der Xbox Abspielen. Nicht über die Xbox Spotify ab oder per Smartphone Connecz auf Xbox Spotify App. Alle anderen Funktionen gehen so wie playlisten, nur nicht mei...

Flashpointjp

Casual Listener

1825 Views

4 replies

0 likes

  • 1825 Views
  • 4 replies
  • 0 likes

Spotify deletes followers from my playlists

About 6 months ago I created 2 different accounts on Spotify and several playlists on each of them on behalf of two music labels Ate that Records and Indieshake. In order to make everything right, I kept every playlist updated weekly and started seve...

Visitor

About 6 months ago I created 2 different accounts on Spotify and several playlists on each of them on behalf of two music labels Ate that Records and Indieshake. In order to make everything right, I ...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Superuser Contribution Library gone

PlanFree/PremiumCountryCanadaDeviceiPhone 7Operating SystemiOS 14 My Question or IssueI was recently added to my sister’s family plan. I signed in through desktop and noticed my library had no songs in it. Didn’t think think anything of it at the tim...

Visitor

Plan Free/Premium Country Canada Device iPhone 7 Operating System iOS 14   My Question or Issue I was recently added to my sister’s family plan. I signed in through desktop and noticed...

Mihail

Spotify Legend

1048 Views

1 replies

0 likes

  • 1048 Views
  • 1 replies
  • 0 likes

Superuser Contribution 'Loved' songs that I KNOW I've 'hearted' are now not marked?

Plan: PremiumCountry : USADevices: iPhone 12, MacBook Pro, all latest OS updates So yeah, I've been noticing this more and more in recent months, but last night I realized just how bad it has gotten. I went to play The XX and then some Ratatat, two o...

Gig Goer

Plan: Premium Country : USA Devices: iPhone 12, MacBook Pro, all latest OS updates   So yeah, I've been noticing this more and more in recent months, but last night I realized just...

Mihail

Spotify Legend

1220 Views

1 replies

0 likes

hearted
saved
songs
unmarked
  • 1220 Views
  • 1 replies
  • 0 likes

Superuser Contribution Library either does not load or shuffle

PlanPremiumCountryUSDeviceiPhone 6s, PS4, Xbox One My Question or IssueMy library does not seem to load anymore. It looks like it’s loading for a while but the tracks almost never appear. When they do, if I click on shuffle, it does not play anything...

Music Fan

  Plan Premium Country US Device iPhone 6s, PS4, Xbox One     My Question or Issue My library does not seem to load anymore.  It looks like it’s loading for a while bu...

PurpleSabbath

Music Fan

4808 Views

22 replies

0 likes

  • 4808 Views
  • 22 replies
  • 0 likes

adding songs FOR me when I don't want them

you guys got an explanation of this nonsense? obviously I'm posting this because I will not let you invade my thinking with your settings, automatically or not. You can't possibly know what I'm thinking anyway, so don't even try. If you keep doing it...

Gig Goer

you guys got an explanation of this nonsense? obviously I'm posting this because I will not let you invade my thinking with your settings, automatically or not. You can't possibly know what I'm think...

ajetrumpet

Gig Goer

683 Views

2 replies

0 likes

  • 683 Views
  • 2 replies
  • 0 likes

Superuser Contribution The music is turning off by itself

PlanPremiumCountry : France DeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueHi,For a few days now, my spotify account isn't really working. Whenever I try to listen to a song, it stops after a few seconds (so for a song I have...

Casual Listener

Plan Premium Country : France   Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue Hi, For a few days now, my spotify account isn't really working...

Novy

Moderator

1396 Views

3 replies

1 likes

  • 1396 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Playlists] Google Plays Radio instead of Playlist

Everytime I send music from my phone to play on my google devices, it plays a radio mix from the selected playlist rather than the playlist itself. I have a premium family account. Any way to stop this from happening and play my playlist instead of t...

Newbie

Everytime I send music from my phone to play on my google devices, it plays a radio mix from the selected playlist rather than the playlist itself. I have a premium family account. Any way to stop th...

Novy

Moderator

479 Views

2 replies

0 likes

Playlists
  • 479 Views
  • 2 replies
  • 0 likes