Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
120466 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
569689 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Regular
305710 Views
140 replies
68 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
221462 Views
95 replies
9 likes
PlanPremiumCountryGermany DeviceNotebook / SmartphoneOperating SystemOS 10 / Windows 10 My Question or IssueHello,I have a problem with a playlist. Yesterday the title, cover and description were removed. The playlist itself and the followers are sti...
Plan Premium Country Germany Device Notebook / Smartphone Operating System OS 10 / Windows 10 My Question or Issue Hello, I have a problem with a playlist. Yesterday the t...
Composer
1348 Views
6 replies
0 likes
PlanPremiumCountryGermanyDevice(Honor 9X)Operating System(EMUI 10.0.0) My Question or IssueMy Playlist names always get removed. After that I get an email that I violated the terms and conditions of Copyright or such things. At first I thought that w...
Plan Premium Country Germany Device (Honor 9X) Operating System (EMUI 10.0.0) My Question or Issue My Playlist names always get removed. After that I get an email that I viol...
Spotify Legend
483 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceHonor 20 (Android 10)Spotity Version8.6.36.1070 My Question or IssueDear Spotify-Friends,since some time (about 2 weeks) my "Your Mixtape 1" Playlist is missing. I usually got all of them in one folder, that's why I not...
Plan Premium Country Germany Device Honor 20 (Android 10) Spotity Version 8.6.36.1070 My Question or Issue Dear Spotify-Friends, since some time (about 2 weeks) my "Your Mixtape 1...
Casual Listener
1167 Views
4 replies
0 likes
PlanPremiumCountryUKDeviceFair phone 3+/ desktop pcOperating SystemAndroid/ Window 10 My Question or Issue Recently there's been an update that means I can no longer change the status of a playlist between public and secret/private. On mobile, the op...
Plan Premium Country UK Device Fair phone 3+/ desktop pc Operating System Android/ Window 10 My Question or Issue Recently there's been an update that means I can no lo...
Spotify Legend
523 Views
1 replies
0 likes
PlanPremiumCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI love to listen different types of music. When I listened them, spotify issuggesting that ki...
Plan Premium Country Turkey Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I love to li...
Moderator
504 Views
1 replies
0 likes
Before the update you could filter a playlist with the date of incorporation and it actually showed the date, now you can only filter it in one way and does not show the date anymore.
Before the update you could filter a playlist with the date of incorporation and it actually showed the date, now you can only filter it in one way and does not show the date anymore.
Moderator
745 Views
1 replies
5 likes
PlanPremiumCountryUnited StatesDeviceWindows ComputerOperating SystemWindows 10 My Question or IssueMy Spotify won't work on PC but on my phone it works perfectly fine. I tried redownloading the app through the Microsoft Store but whenever I try to l...
Plan Premium Country United States Device Windows Computer Operating System Windows 10 My Question or Issue My Spotify won't work on PC but on my phone it works perfectly fine. I tri...
Moderator
1126 Views
3 replies
0 likes
Plan PremiumCountry USDevice iPhone 7 plus,Operating System iOS 14 My Question or IssueWhen I click on the link to go to a podcast's home where it lists episodes I get the "..." and it can take 5 minutes to load (also can hang on that screen and won'...
Plan Premium Country US Device iPhone 7 plus, Operating System iOS 14 My Question or Issue When I click on the link to go to a podcast's h...
Spotify Legend
603 Views
1 replies
0 likes
In the new Discography section Albums and Singles are separated by a dropdown selection list. When I go to Discography Albums page is loaded first, so I need to select Singles from the dropdown menu in order to browse them, which is more unnecessary ...
In the new Discography section Albums and Singles are separated by a dropdown selection list. When I go to Discography Albums page is loaded first, so I need to select Singles from the dropdown menu ...
Spotify Legend
466 Views
1 replies
0 likes
When you enter the artist, you cannot add the five most listened songs when you want to add them to the queue, the current playing artist or the playlist songs continue to play.
When you enter the artist, you cannot add the five most listened songs when you want to add them to the queue, the current playing artist or the playlist songs continue to play.
Spotify Legend
749 Views
3 replies
0 likes
PlanPremiumCountryMexicoDeviceDell Inspiron 14 7000Operating SystemWindows 10 My Question or IssueWith the old UI, you could copy a song from anywhere on spotify, click on say, the 10th song in your playlist, and when you Ctrl-V'd the song would appe...
Plan Premium Country Mexico Device Dell Inspiron 14 7000 Operating System Windows 10 My Question or Issue With the old UI, you could copy a song from anywhere on spotify,...
Spotify Legend
1018 Views
3 replies
0 likes
PlanPremiumCountryUKDeviceAllOperating System My Question or IssueSince podcasts have been appearing on my homepage on mobile and PC i have noticed the type of podcast offered has progressively got worse and more plainly offensive. I should not have ...
Plan Premium Country UK Device All Operating System My Question or Issue Since podcasts have been appearing on my homepage on mobile and PC i have noticed the type of ...
Casual Listener
1017 Views
2 replies
4 likes
PlanFreeCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAs the title says, I can't play my liked playlist on my PS4. I click on play and nothing happens. My...
Plan Free Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue As the title says, ...
Moderator
2584 Views
3 replies
2 likes
PlanPremiumCountryFranceDeviceAllOperating SystemAll My Question or IssueListening to a lot of Dutch Pop, for some time now, the track from Oosterhuis "In de Hemel" is no longer available and appears in gray whereas the other tracks that I listen to ...
Plan Premium Country France Device All Operating System All My Question or Issue Listening to a lot of Dutch Pop, for some time now, the track from Oosterhuis "In de Hemel" is no lon...
Spotify Legend
575 Views
1 replies
0 likes
Gang: Why do the voices on my Podcasts seem a bit slow. If I play Podcasts on other stations, it's fine.
Gang: Why do the voices on my Podcasts seem a bit slow. If I play Podcasts on other stations, it's fine.
Spotify Legend
465 Views
1 replies
0 likes
Hello,I used to be able to export tracks I have in a playlist to plain text documents in the format,Sunglasses – Black Country, New Roadby selecting in spotify and dragging into a plaintext text editor (or copy/pasting).This feature appears to have d...
Hello, I used to be able to export tracks I have in a playlist to plain text documents in the format, Sunglasses – Black Country, New Road by selecting in spotify and dragging into a plaintext tex...
Spotify Legend
707 Views
1 replies
0 likes
PlanPremiumCountryIsraelDeviceXiaomi mi 9 seOperating System(Android 10) My Question or IssueI'm experiencing a bug with new library design, I can't filter my library via albums or artists or playlists, for some reason those three filter options have...
Plan Premium Country Israel Device Xiaomi mi 9 se Operating System (Android 10) My Question or Issue I'm experiencing a bug with new library design, I can't filter my library via alb...
Spotify Legend
529 Views
1 replies
0 likes
PlanFree/PremiumPremiumCountry USA Device Ipod, desktop(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy 2021 playlists have disappeared, and I have a Premium account. I ...
Plan Free/Premium Premium Country USA Device Ipod, desktop (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) ...
Spotify Legend
831 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceiPhone 8Operating SystemWindows 10 My Question or Issue Hey, My son is now 1 years old and during his first year we've played a lot of lullabies with Spotify, this has led to that all the songs in the Discover Weekly pla...
Plan Premium Country Sweden Device iPhone 8 Operating System Windows 10 My Question or Issue Hey, My son is now 1 years old and during his first year we've p...
Spotify Legend
712 Views
1 replies
0 likes
OS Catalina (version 10.15.7)MacBook ProCountry USAFree membership My Question or IssueI used to be able to get the entire playlist to play. Now I believe I must have switched something accidentally b/c now when I listening to one playlist (Theme tun...
OS Catalina (version 10.15.7) MacBook Pro Country USA Free membership My Question or Issue I used to be able to get the entire playlist to play. Now I believe I must have switched someth...
Spotify Legend
406 Views
1 replies
0 likes
