Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Casual Listener
545464 Views
79 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Casual Listener
282120 Views
137 replies
64 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
197159 Views
92 replies
9 likes
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
PlanPremiumCountryUnited StatesDevice(Google Pixel 2, Surface Book 2, Xbox One)Operating System(Android version 11, Windows 10 version 20h2, Xbox OS version 10. 0. 19041. 7772) My Question or IssueI recently did some traveling which required me to go...
Plan Premium Country United States Device (Google Pixel 2, Surface Book 2, Xbox One) Operating System (Android version 11, Windows 10 version 20h2, Xbox OS version 10. 0. 19041. 7772) ...
Spotify Legend
1187 Views
1 replies
0 likes
the application has not been working properly for half a year!desynchronization of the application on the smartphone with the PC - the track switches but the old one is displayed on the smartphone ... also switching with a swipe does not work when yo...
the application has not been working properly for half a year! desynchronization of the application on the smartphone with the PC - the track switches but the old one is displayed on the smartphone ...
Moderator
698 Views
1 replies
1 likes
DevicePCOperating SystemWindows 10 My Issue[Video attached for a visual example of my issue] With the new UI update, any time I go to drag a song or album to add to my playlist, the view of where I left my playlist at gets reset back to the top. For ...
Device PC Operating System Windows 10 My Issue [Video attached for a visual example of my issue] With the new UI update, any time I go to drag a song or album to add to my playlist, the ...
Visitor
986 Views
2 replies
2 likes
PlanPremiumCountryPolandDeviceAllOperating SystemAll My Question or IssueHi, all of my liked songs in my library disappeared a few days ago. I was hoping they would be back after some time, but unfortunately my "Liked Songs" playlist is still empty. ...
Plan Premium Country Poland Device All Operating System All My Question or Issue Hi, all of my liked songs in my library disappeared a few days ago. I was hoping they would be back a...
Moderator
965 Views
4 replies
0 likes
PlanPremiumCountryGermanyDeviceiOS / WindowsOperating Systemwindows 10 / ios 14.6 My Question or IssueI cant play the following song. It became unplayable in my playlist and I dont see the reason. https://open.spotify.com/track/0GTOLvXa9qV8GSToG96pSW...
Plan Premium Country Germany Device iOS / Windows Operating System windows 10 / ios 14.6 My Question or Issue I cant play the following song. It became unplayable in my playlist and ...
Spotify Legend
1197 Views
1 replies
0 likes
I'm asking specifically about playlists like Daily Mix or On Repeat. But also others I guess. Thanks.
I'm asking specifically about playlists like Daily Mix or On Repeat. But also others I guess. Thanks.
Moderator
738 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceLenovo Y520 Desktop PCOperating SystemWindows 10 Home My Question or IssueMy main concern is my music keeps skipping to a new song infinitely and instantly, so I can't even play a playlist without it constantly sk...
Plan Premium Country United States Device Lenovo Y520 Desktop PC Operating System Windows 10 Home My Question or Issue My main concern is my music keeps skipping to a new song infini...
Spotify Legend
2410 Views
5 replies
2 likes
PlanFree/PremiumCountryUKDeviceiPhone X, iPad Pro 2019 and WebOperating SystemiOS 14, Windows 10 Home My Question or IssueIn 2019 I sent a similiar message saying that when selecting Following for artists some are added successfully while some are no...
Plan Free/Premium Country UK Device iPhone X, iPad Pro 2019 and Web Operating System iOS 14, Windows 10 Home My Question or Issue In 2019 I sent a similiar message saying that when s...
Spotify Legend
782 Views
4 replies
0 likes
PlanPremium DeviceiPhoneX, Macbook proOperating SystemiOs, MacOs My Question or IssueSince a few months my playlists are empty. Hence, the lists are still there but everything is gone. The lists are empty on all my devices. The only playlist that is ...
Plan Premium Device iPhoneX, Macbook pro Operating System iOs, MacOs My Question or Issue Since a few months my playlists are empty. Hence, the lists are still there but everyt...
Spotify Legend
770 Views
1 replies
0 likes
My Question or IssueSimple question not explicitly answered in the FAQ: I'm having lots of issues with Spotify and have read I should try a clean reinstall. The FAQ says a clean reinstall will delete all my offline storage, meaning I'll have to redow...
My Question or Issue Simple question not explicitly answered in the FAQ: I'm having lots of issues with Spotify and have read I should try a clean reinstall. The FAQ says a clean reinst...
Spotify Legend
6756 Views
1 replies
0 likes
PlanPremiumCountry DeviceServeralOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueA large part of my favorite songs are no longer available, they disappeared when I restarted my fiio player after a year. Maybe the older sta...
Plan Premium Country Device Serveral Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue A large part of my favorite songs are no longer availab...
Spotify Legend
418 Views
1 replies
0 likes
PlanPremiumCountryAustralia DeviceSamsung S11e My Question or IssueWith the new library set up I can only find some of my playlists through the Library. For some reason it's the ones I rarely play that appear in the list. The ones I play regularly st...
Plan Premium Country Australia Device Samsung S11e My Question or Issue With the new library set up I can only find some of my playlists through the Library. For ...
Spotify Legend
777 Views
3 replies
0 likes
PlanFreeCountrySpainDevicexiaomi redmi8Operating SystemAndroid 9 PKQ1.190319.001 My Question or IssueI am currently following about 1.350 artist. I like to save the songs or albums I like by artist to be able to find more content by them easily. When...
Plan Free Country Spain Device xiaomi redmi8 Operating System Android 9 PKQ1.190319.001 My Question or Issue I am currently following about 1.350 artist. I like to save the songs or ...
Spotify Legend
3481 Views
8 replies
3 likes
PlanPremiumCountryBelgiumOperating SystemWindows My Question or IssueI've been seeing a lot of songs that are tagged incorrectly which weren't at first. An example is Euphoria (feat. Travis Scott & Kaash Paige) by Don Toliver. At first it was tagged ...
Plan Premium Country Belgium Operating System Windows My Question or Issue I've been seeing a lot of songs that are tagged incorrectly which weren't at first. An example is Euphoria (f...
Casual Listener
1074 Views
2 replies
0 likes
Canada - premium - iphone 12First of all I've hashed this out with "spotify helps" via twitter for almost two years now, over two accounts, three different iphones, two modems, two "cache cleaning" on Spotify's end, multiple app re-installs and who k...
Canada - premium - iphone 12 First of all I've hashed this out with "spotify helps" via twitter for almost two years now, over two accounts, three different iphones, two modems, two "cache clean...
Community Legend
538 Views
1 replies
0 likes
PlanPremiumDeviceAsus ZenbookOperating SystemWindows 10 My Question or IssueThe date added organizer is working like a Recently played, it keeps messing up the order of my playlist its really annoying, every song i listen gets categorized as if i jus...
Plan Premium Device Asus Zenbook Operating System Windows 10 My Question or Issue The date added organizer is working like a Recently played, it keeps messing up the order of my playli...
Spotify Legend
706 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10eOperating SystemAndroid 11 My Question or IssueFor the past few days I have been unable to see some of my playlists. On the spotify android app. As can be seen in my attached pictures, my "DiscW...
Plan Premium Country United States Device Samsung Galaxy S10e Operating System Android 11 My Question or Issue For the past few days I have been unable to see some of my playlists. O...
Spotify Legend
898 Views
3 replies
1 likes
I use Spotify Premium on both Windows 10 and OSX, and the changes to the Album view make it a nightmare to use. I typically sort by creator and scroll to what I want. With the recent updates, the Spotify app doesn't load albums until I scroll down, w...
I use Spotify Premium on both Windows 10 and OSX, and the changes to the Album view make it a nightmare to use. I typically sort by creator and scroll to what I want. With the recent upda...
Spotify Legend
2728 Views
6 replies
0 likes
The new Only You is not visible. I've tried all tge hints online and nothing is working.
The new Only You is not visible. I've tried all tge hints online and nothing is working.
Spotify Legend
737 Views
1 replies
0 likes
Hello, I'm trying to add to a collaborative playlist my friend made, but for some reason I can't, I added the playlist to my library, but when I go to add a song to a playlist, it doesn't show up, only "New Playlist" and any I've created show up, doe...
Hello, I'm trying to add to a collaborative playlist my friend made, but for some reason I can't, I added the playlist to my library, but when I go to add a song to a playlist, it doesn't show up, on...
Spotify Legend
22745 Views
7 replies
0 likes
