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Please see below the current ongoing issues which are under investigation.

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Your Library

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Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

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  • Spotify Star
  • Spotify Star
  • mrjinx0521
  • Regular
  • 68389 Views
  • 60 replies
  • 66 likes
  • 68389 Views
  • 60 replies
  • 66 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • brianlincol
  • Regular
  • 33710 Views
  • 56 replies
  • 30 likes
  • 33710 Views
  • 56 replies
  • 30 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

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  • Spotify Star
  • Spotify Star
  • Okiedokiedorkie
  • Casual Listener
  • 130835 Views
  • 62 replies
  • 48 likes
  • Connect
    JAM
  • 130835 Views
  • 62 replies
  • 48 likes

[Desktop][Your Library] Save an Album by simply click on the heart

Why has this been removed? When i want to save an album i have to click on each song separately and then on save Album. Even in Library, when i click on an Album all Songs are shown as saved but on the complete Album there are not saved and there are...

  • Music Fan
  • Why has this been removed? When i want to save an album i have to click on each song separately and then on save Album. Even in Library, when i click on an Album all Songs are shown as saved but on t...
  • 250 Views
  • 0 replies
  • 1 likes
  • Desktop
    Your Library
  • 250 Views
  • 0 replies
  • 1 likes

[Android] How to get local files out of my liked songs?

PlanPremiumCountryGermanyDeviceXiaomi Redmi Note 8Operating SystemAndroid 10 My Question or IssueA couple days ago I imported my local files into the app. It's quite a lot of files (like 2.5k) and Spotify added them all right into my favourites (I ex...

  • Casual Listener
  • Plan Premium Country Germany Device Xiaomi Redmi Note 8 Operating System Android 10   My Question or Issue A couple days ago I imported my local files into the app. It's quite a lot of...
  • 539 Views
  • 0 replies
  • 1 likes
  • 539 Views
  • 0 replies
  • 1 likes

Server is slow

PlanPremiumCountry Kingdom of Saudi ArabiaDevice(SAMSUNG Galaxy A8+ 2018 + SAMAUNG Galaxy NOTE 10 Lite)Operating System(Android9 + Android 10) My Question or IssueI am suffering greatly from the very slow speed of Spotify servers on the latest Androi...

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  • Visitor
  • Plan Premium Country  Kingdom of Saudi Arabia Device (SAMSUNG Galaxy A8+ 2018 + SAMAUNG Galaxy NOTE 10 Lite) Operating System (Android9 + Android 10)     My Question or ...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

Shuffle play is prioritizing a specific artist in one of my playlists

Seeing this issue on the MacOS desktop app. Seems to work as expected on the Android app. I have a family Premium Plan. I have one playlist in particular that only contains music from two artists. IT is a total of 63 songs. 35 are from one artist, 28...

  • Casual Listener
  • Seeing this issue on the MacOS desktop app. Seems to work as expected on the Android app. I have a family Premium Plan.   I have one playlist in particular that only contains music from two ar...
  • 476 Views
  • 0 replies
  • 0 likes
  • Shuffle problem
  • 476 Views
  • 0 replies
  • 0 likes

Library lost

PlanFree/PremiumPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueToday I noticed that the major part of my library is not available anymore. I...

  • Casual Listener
  • Plan Free/Premium Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Question or I...
  • OkCHip
  • Casual Listener
  • 405 Views
  • 3 replies
  • 0 likes
  • 405 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs without menu and metainformation

Operating SystemWindows 10 My Question or IssueThree songs don't show full menu and don't have artist/album listed (see screenshot). The main problem is that these can't even be removed from a playlist once added. Example Songs:spotify:episode:0PNxLX...

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  • Casual Listener
  •   Operating System Windows 10   My Question or Issue Three songs don't show full menu and don't have artist/album listed (see screenshot). The main problem is that these can't even be ...
  • Mihail
  • Spotify Legend
  • 384 Views
  • 1 replies
  • 1 likes
  • 384 Views
  • 1 replies
  • 1 likes

Superuser Contribution Link local files to Spotify Instead

PlanPremiumCountryUsa DeviceMac DesktopOperating SystemMacOs Mojave My Question or IssueYears ago, I imported my entire iTunes library (mostly legally downloaded files) into Spotify. However, last year, my computer crashed and I lost all of my local ...

  • Newbie
  • Plan Premium Country Usa   Device Mac Desktop Operating System MacOs Mojave   My Question or Issue Years ago, I imported my entire iTunes library (mostly legally downloaded files...
  • Mihail
  • Spotify Legend
  • 660 Views
  • 1 replies
  • 0 likes
  • File Linking
    local files
    Spotify Catalog
  • 660 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs in library just dissapear

PlanPremiumCountryUnited Stated DeviceiPhone XOperating SystemWhatever the latest iOS is My Question or IssueFor the last week or so, every few mornings that I first open up the Spotify app & go straight to "Your Library" and go to "Artists" (cause t...

  • Casual Listener
  • Plan Premium Country United Stated   Device iPhone X Operating System Whatever the latest iOS is   My Question or Issue For the last week or so, every few mornings that I first o...
  • Alex
  • Spotify Legend
  • 904 Views
  • 10 replies
  • 1 likes
  • 904 Views
  • 10 replies
  • 1 likes

Superuser Contribution Song removed from spotify, or just my library?

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueSo one of my long time favorite songs is Into The Ocean by Blue October from their Foiled (2006) album and I was quite surprised to see that an american band ...

  • Newbie
  • Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue So one of my long time favorite songs is Into The Ocean by  Blue Octobe...
  • Ivan
  • Spotify Legend
  • 2235 Views
  • 2 replies
  • 5 likes
  • 2235 Views
  • 2 replies
  • 5 likes

Help, new to spotify, came from iTunes

Hi I have just signed up to spotify premium and I have a very large library of music on iTunes. Is there a way to get this library on to spotify both on my laptop ?- MacBook pro and on my phone. A samsung s20. When i download the music on my phone, I...

  • Casual Listener
  • Hi I have just signed up to spotify premium and I have a very large library of music on iTunes. Is there a way to get this library on to spotify both on my laptop ?- MacBook pro and on my phone. A sa...
  • 560 Views
  • 0 replies
  • 1 likes
  • 560 Views
  • 0 replies
  • 1 likes

Re: Spotify keeps redownloading playlists

¡Hola!Me gustaría reportar un problema que me está pasando recientemente con la nueva función de "mis eternos favoritos", y que estoy seguro de que ya le ha sucedido a otros. Lo que pasa es que ya no ha aparecido de la misma forma, en una interfaz de...

  • Newbie
  • ¡Hola! Me gustaría reportar un problema que me está pasando recientemente con la nueva función de "mis eternos favoritos", y que estoy seguro de que ya le ha sucedido a otros. Lo que pasa es que ya ...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

Cancelling SXM and want to recreate those channels on either Spotify or Stations. How?

Rather than paying $15/month for SiriusXM, I would rather recreate the channels that I listen to the most on either Spotify or Stations. Anyone have suggestions on how to do this?Additionally, I think it would be a great move if Spotify could do this...

  • Casual Listener
  • Rather than paying $15/month for SiriusXM, I would rather recreate the channels that I listen to the most on either Spotify or Stations. Anyone have suggestions on how to do this? Additionally, I ...
  • osornios
  • Spotify Star
  • 548 Views
  • 1 replies
  • 1 likes
  • Radio
  • 548 Views
  • 1 replies
  • 1 likes

Every second song plays when I skip

So my issue has been occuring for at least 3 weeks now. I will be listening to a song on my playlist and I will skip to the next song, but that song then does not play. I then skip again to the next song and it plays. This is happening with all of my...

  • Casual Listener
  • So my issue has been occuring for at least 3 weeks now. I will be listening to a song on my playlist and I will skip to the next song, but that song then does not play. I then skip again to the next ...
  • xxHPDxx
  • Casual Listener
  • 1095 Views
  • 4 replies
  • 1 likes
  • 1095 Views
  • 4 replies
  • 1 likes

Re: My Forever Favorites (Share yours with us)

I continue having an issue where my app crashes every time I want to add a song to the “Forever Favorites” playlist. The playlist disappeared from my home screen, but even when I click on the link you provided, my app continues crashing each time tha...

  • Regular
  • I continue having an issue where my app crashes every time I want to add a song to the “Forever Favorites” playlist. The playlist disappeared from my home screen, but even when I click on the link yo...
  • 1122 Views
  • 0 replies
  • 2 likes
  • 1122 Views
  • 0 replies
  • 2 likes

Spotify Shuffle is no more random

PlanPremiumCountry ItalyDeviceSamsung Galaxy A5 2016Operating SystemWindows 10 My Question or IssueHi all, from i guess the beginning of september or something else, i noticed that the shuffle playlist is not working well at all. Once i get the track...

  • Roadie
  • Plan Premium Country  Italy Device Samsung Galaxy A5 2016 Operating System Windows 10   My Question or Issue Hi all, from i guess the beginning of september or something else,...
  • 180 Views
  • 0 replies
  • 0 likes
  • 180 Views
  • 0 replies
  • 0 likes

Most of my followed artists in library are gone

PlanFreeCountryBelgiumDeviceopen spotify (web player)Operating SystemWindows 10 My Question or Issue A large part of my library is not showing in the web player anymore. However, when I look up an artist that I know I used to follow, it still shows I...

  • Visitor
  • Plan Free Country Belgium Device open spotify (web player) Operating System Windows 10   My Question or Issue   A large part of my library is not showing in the web player anymor...
  • abryyeeevreteyu
  • Visitor
  • 349 Views
  • 2 replies
  • 2 likes
  • 349 Views
  • 2 replies
  • 2 likes

Solved!! Release Radar/ Discover Weekly in India?

PlanPremiumCountryIndia Device(iPhone Xr)Operating System(iOS 14) My Question or Issue Are Release Radar and Discover Weekly available in India?

  • Casual Listener
  • Plan Premium Country India    Device (iPhone Xr) Operating System (iOS 14)   My Question or Issue   Are Release Radar and Discover Weekly available in India?  
  • osornios
  • Spotify Star
  • 931 Views
  • 5 replies
  • 2 likes
  • Discover weekly Release Radar
  • 931 Views
  • 5 replies
  • 2 likes

My Release Radar changed overnight

PlanPremiumCountryRussiaDeviceHonor 10Operating SystemAndroid My Question or IssueHi!Today is Friday, so the new Release Radar was expected. I checked it yesterday at about 0:30 before going to sleep (so it was technically Friday already) - the playl...

  • Newbie
  • Plan Premium Country Russia Device Honor 10 Operating System Android   My Question or Issue Hi! Today is Friday, so the new Release Radar was expected. I checked it yesterday at about...
  • mysteryland2k17
  • Newbie
  • 517 Views
  • 1 replies
  • 3 likes
  • Release Radar
  • 517 Views
  • 1 replies
  • 3 likes

Remove from the list of songs that I liked by mistake

PlanPremiumCountryArgentinaDeviceSamsung Galaxy 9+, PCOperating SystemAndroid, Windows 10 My Question or IssueRemove from the list of songs that I liked by mistake. Is there any way to know what song it was? I don't remember the name or the artist.

  • Visitor
  • Plan Premium Country Argentina Device Samsung Galaxy 9+, PC Operating System Android, Windows 10   My Question or Issue Remove from the list of songs that I liked by mistake. Is there ...
  • AdamDam
  • Spotify Star
  • 838 Views
  • 1 replies
  • 1 likes
  • 838 Views
  • 1 replies
  • 1 likes

Solved!! List of liked songs gone

PlanPremiumCountryThe NetherlandsDeviceiPhone and macbook My Question or IssueI've been using spotify for years, never trouble. This issue has just been here for a day now. I have spotify on both my iphone and my macbook. The lists and songs I like a...

  • Casual Listener
  • Plan Premium Country The Netherlands Device iPhone and macbook   My Question or Issue I've been using spotify for years, never trouble. This issue has just been here for a day now. ...
  • Billy-J
  • Spotify Star
  • 1585 Views
  • 3 replies
  • 0 likes
  • 1585 Views
  • 3 replies
  • 0 likes