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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

304007 Views

96 replies

91 likes

  • 304007 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

170183 Views

242 replies

44 likes

  • 170183 Views
  • 242 replies
  • 44 likes

Superuser Contribution Can I train or customize Family Mix

Is there a way to train or customize Family Mix?I played the Dead Kennedys once and now it insists on putting at least a couple of their tracks in every list. The kids don't like them. I don't really want the kids to listen to them. How can I make Fa...

Casual Listener

Is there a way to train or customize Family Mix? I played the Dead Kennedys once and now it insists on putting at least a couple of their tracks in every list. The kids don't like them. I don't real...

Ivan

Spotify Legend

329 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify can't play this right now. If you have the file on your computer you can import it.

I have a Mac Book Pro with a Spotify Premium Account. I'm trying to play the song "Shotgun Willy x Yung Craka - Oreo," but it looks like this (Picture Shown), and then when I go to play it, "Spotify can't play this right now. If you have the file on ...

Newbie

I have a Mac Book Pro with a Spotify Premium Account. I'm trying to play the song "Shotgun Willy x Yung Craka - Oreo," but it looks like this (Picture Shown), and then when I go to play it, "Spotify ...

Ivan

Spotify Legend

873 Views

1 replies

0 likes

  • 873 Views
  • 1 replies
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Superuser Contribution Can’t join family mix

As you can see from the title, I can’t join my family mix. When I use the Spotify app and press “Join family mix” nothing happens. On the website I just see a message that reads something like “An error has happened, please try again later”. It’s bee...

Casual Listener

As you can see from the title, I can’t join my family mix. When I use the Spotify app and press “Join family mix” nothing happens. On the website I just see a message that reads something like “An er...

Mihail

Spotify Legend

820 Views

3 replies

1 likes

  • 820 Views
  • 3 replies
  • 1 likes

Superuser Contribution Playlist won't play in order

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10My Question or Issue I've been having issues with spotify playlists not playing in order for a few days. It's usually fine when it's on custom order, but the songs will skip or jump aro...

Casual Listener

Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue   I've been having issues with spotify playlists not playing in order for a few days. It's...

Novy

Moderator

11931 Views

9 replies

1 likes

  • 11931 Views
  • 9 replies
  • 1 likes

Solved!! All my favorite songs on pc are gone

Hello! please help. All my favorite songs I've collected over the years on my pc are gone(had to delete some temp files). They are still available on my phone. How can I get them back on my pc? Please help

Newbie

Hello!  please help. All my favorite songs I've collected over the years on my pc are gone(had to delete some temp files). They are still available on my phone. How can I get them back on my pc...

Billy-J

Spotify Star

694 Views

1 replies

0 likes

  • 694 Views
  • 1 replies
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Solved!!Superuser Contribution The music is not playing

My Question or IssueI’ve been trying to play particularly songs from the search feature and I can’t as it’s say to start radio; songs that i had also saved in my library. As an exemple, is Valentino - Imanbek Remix.Spotify has deleted the song?

Casual Listener

    My Question or Issue I’ve been trying to play particularly songs from the search feature and I can’t as it’s say to start radio; songs that i had also saved in my library. As an exem...

Mihail

Spotify Legend

856 Views

3 replies

0 likes

  • 856 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Pictures Aren't Loading

images arent loading in the boxes, just the music note. Sometimes if I shut down my chromebook and then open (and play) Spotify a couple of times, then it shows the pictures. When i finish I shut spotify and the next time I open it (sometimes right a...

Visitor

images arent loading in the boxes, just the music note. Sometimes if I shut down my chromebook and then open (and play) Spotify a couple of times, then it shows the pictures. When i finish I shu...

Ivan

Spotify Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't remove podcast from playlist

Plan:PremiumCountry:Australia Issue:A friend sent me to a link of a podcast, i clicked on it and in order to save it I added the podcast to my most used music playlist, as the time received was inconvenient. This is a big playlist of around 2000 song...

Newbie

Plan: Premium Country: Australia   Issue: A friend sent me to a link of a podcast, i clicked on it and in order to save it I added the podcast to my most used music playlist, as the time r...

Ivan

Spotify Legend

709 Views

1 replies

0 likes

  • 709 Views
  • 1 replies
  • 0 likes

Superuser Contribution My podcast stats is not updating

I created a podcast called Greener Future, but after 10 of my friends listen to the end of the episode, the stats on podcaster.spotify.com didn’t update. And it has been like this for 6 hours now. PlanFreeCountryThailandDeviceMacbook Air 2020 intel c...

Visitor

I created a podcast called Greener Future, but after 10 of my friends listen to the end of the episode, the stats on podcaster.spotify.com didn’t update. And it has been like this for 6 hours now. &...

Ivan

Spotify Legend

3470 Views

4 replies

0 likes

  • 3470 Views
  • 4 replies
  • 0 likes

Superuser Contribution Sort Artists by “date added”

My Question or IssueLots of times I hear a good artist on television or in a shop or something. I’d check out shazam to see who it is and add the artist on spotify with the intention to check him out later. But I follow so many artists, they regularl...

Regular

My Question or Issue Lots of times I hear a good artist on television or in a shop or something. I’d check out shazam to see who it is and add the artist on spotify with the intention to check him o...

Lyubka

Moderator

1810 Views

7 replies

0 likes

  • 1810 Views
  • 7 replies
  • 0 likes

Superuser Contribution Where is the list button for albums

PlanPremiumCountrySwedenDevice Operating System Windows 10 My Question or IssueWhere is the list button for albums

Casual Listener

  Plan Premium Country Sweden Device   Operating System  Windows 10   My Question or Issue Where is the list button for albums         

Alex

Spotify Legend

458 Views

3 replies

0 likes

  • 458 Views
  • 3 replies
  • 0 likes

Superuser Contribution Random songs keeps playing after playlist (Spotify Connect issue?)

Hi again.I have a raspberry pi with hifiberryOS and Spotify Connect.When my playlist is finished it start playing random songs. I have tried everything I can find, turning of "Autoplay" on all my devices. I have only noticed this when playing using S...

Casual Listener

Hi again. I have a raspberry pi with hifiberryOS and Spotify Connect. When my playlist is finished it start playing random songs. I have tried everything I can find, turning of "Autoplay" on all my...

Mihail

Spotify Legend

1452 Views

3 replies

0 likes

  • 1452 Views
  • 3 replies
  • 0 likes

Discover Weekly with repeated songs

Hi!I don't know what could have happened this week, but my DW came with repeated songs from last week, which I've already listened to.Is this a bug or something like that? Thanks in advance!

Regular

Hi! I don't know what could have happened this week, but my DW came with repeated songs from last week, which I've already listened to. Is this a bug or something like that?   Thanks in adva...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

[All Platforms]Public playlists inside folders are keeping Private Playlists from staying private

Hi guys, The issue is that if we create a folder with several playlists and at least one of those playlists is set as "Public," the other playlists will be visible to the public as well, even if they are all set as "Private." Meaning that a public pl...

Newbie

Hi guys,   The issue is that if we create a folder with several playlists and at least one of those playlists is set as "Public," the other playlists will be visible to the public as well, eve...

1008 Views

0 replies

1 likes

All Platforms
Playlists
  • 1008 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Discover Weekly not updating

PlanPremiumCountryItalyDeviceSamsung Galaxy A5 2016Operating SystemWindows 10 My Question or Issue Hi, usually at midnight my Discover Weekly updated regularly every times, but not today. It's an ongoing problem? Can you fix that? Thank youspotify:pl...

Roadie

Plan Premium Country Italy Device Samsung Galaxy A5 2016 Operating System Windows 10   My Question or Issue   Hi, usually at midnight my Discover Weekly updated regularly every t...

serudio

Visitor

2007 Views

5 replies

0 likes

  • 2007 Views
  • 5 replies
  • 0 likes

Superuser Contribution Editorial Playlist History?

Hi all, I'm trying to find a piece of music that was on the 'Not Quite Classical' playlist last week, (it has since updated). I can't find it in my listening history as it's too far back & I was wondering if it were possible to see the history of a p...

Visitor

Hi all,   I'm trying to find a piece of music that was on the 'Not Quite Classical' playlist last week, (it has since updated). I can't find it in my listening history as it's too far back &am...

Jeremy

Spotify Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution There is no complete top2020

PlanFreeCountryPoland Device(Redmi 4X)Operating System(Android 7.1.2 N2G47H) My Question or IssueI don't have my complete Top 2020. There is only two playlists and nothing more. Please find attached.Please help.   

Newbie

  Plan Free Country Poland  Device (Redmi 4X) Operating System (Android 7.1.2 N2G47H)   My Question or Issue I don't have my complete Top 2020. There is only two playlists a...

Alex

Spotify Legend

393 Views

1 replies

0 likes

top
  • 393 Views
  • 1 replies
  • 0 likes

Help finding a podcast

I was recently recommended a podcast on my home page that seemed interesting but I forgot to add it to my library and I can't remember the title.I know the title had a colon ( : ) in it and in the description it mentioned a book of the same name. I a...

Newbie

I was recently recommended a podcast on my home page that seemed interesting but I forgot to add it to my library and I can't remember the title. I know the title had a colon ( : ) in it and in the ...

374 Views

0 replies

0 likes

Help
podcast
true crime
  • 374 Views
  • 0 replies
  • 0 likes

Delete song from fav by unlike

I delete song pressing "unlike" and lose it. I don't remember name of song, i did it accidentally. How can I find it and bring back to favorites?

Newbie

I delete song pressing "unlike" and lose it. I don't remember name of song, i did it accidentally. How can I find it and bring back to favorites? 

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
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Superuser Contribution Can not see all songs of an artist on Spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueClicking on an artist's name shows numerous tabs such as popular songs, discography etc. but ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Clickin...

Ver

Spotify Legend

1226 Views

1 replies

0 likes

  • 1226 Views
  • 1 replies
  • 0 likes