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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

304239 Views

96 replies

91 likes

  • 304239 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

170673 Views

242 replies

44 likes

  • 170673 Views
  • 242 replies
  • 44 likes

Desktop app not showing my liked songs

PlanPremium (Family pack)CountryHungaryDevicePC (Desktop app)Operating SystemWindows 10 My Question or IssueSince a couple of weeks, my liked songs doesn't appear on my desktop app. I tried to search for solutions, but nothing helped me.What I tried:...

Visitor

Plan Premium (Family pack) Country Hungary Device PC (Desktop app) Operating System Windows 10   My Question or Issue Since a couple of weeks, my liked songs doesn't appear on my deskt...

SoundShots

Composer

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Offline mode isn't working

PlanPremiumCountryUKDeviceMoto G5 PlusOperating SystemAndroid (8.1.0) My Question or IssueMy Spotify app won't play downloaded albums when placed in offline mode. It will play downloaded playlists - just not albums. I get a 'Something went wrong - ha...

Regular

Plan Premium Country UK Device Moto G5 Plus Operating System Android (8.1.0)    My Question or Issue My Spotify app won't play downloaded albums when placed in offline mode. It wi...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
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Superuser Contribution Different number of songs on computer and phone

Different number of songs on computer and phone.PlanPremiumCountryUSADeviceiPhone XR and HP computerOperating SystemiOS 10 My Question or IssueOn one of my playlists, my phone says that there is one amount of songs but my computer says that there is ...

Casual Listener

Different number of songs on computer and phone. Plan Premium Country USA Device iPhone XR and HP computer Operating System iOS 10   My Question or Issue On one of my playlists, my ph...

zorpazorp

Newbie

4613 Views

6 replies

1 likes

Account
  • 4613 Views
  • 6 replies
  • 1 likes

Album Art for Local Files only shows up on one device

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy A 20 and Microsoft SurfaceOperating SystemAndroid 10 and Windows 10 My Question or IssueCover art for local files won't show up on spotify desktop when playing local file songs on my phone but do sh...

Newbie

Plan Premium Country United States Device Samsung Galaxy A 20 and Microsoft Surface Operating System Android 10 and Windows 10   My Question or Issue Cover art for local files won't sh...

353 Views

0 replies

1 likes

  • 353 Views
  • 0 replies
  • 1 likes

Superuser Contribution Can't add songs to the playlist on my second Premium duo account

PlanPremium DUOCountrySwitzerlandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro early 2018, PC)Operating System(iOS 10, Windows 10) My Question or IssueHi, I have upgraded from a previous premium account (shared with gf) to premium duo. so far so goo...

Visitor

Plan Premium DUO Country Switzerland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro early 2018, PC) Operating System (iOS 10, Windows 10)   My Question or Issue Hi, I have upgraded fr...

Elena

Moderator

1571 Views

1 replies

0 likes

  • 1571 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover weekly not updating after country change

PlanFreeCountryCroatiaDeviceDesktopOperating SystemWindows 7 I changed my country in settings and, ever since, my Discover Weekly has been stuck. I tried logging out and logging in again. I listened to music normally the whole previous week and didn'...

Casual Listener

Plan Free Country Croatia Device Desktop Operating System Windows 7   I changed my country in settings and, ever since, my Discover Weekly has been stuck. I tried logging out and loggin...

offeryouabeer

Casual Listener

1117 Views

5 replies

3 likes

  • 1117 Views
  • 5 replies
  • 3 likes

Can I please remove the automatic comment when sharing on messenger?

When I share a song on messenger, it always gets sent with a remark. I use it in Dutch, but the English equivalent could be "I recommend this song to you" or "Check out this song, I think it's really your style" or something of that nature. But I use...

Visitor

When I share a song on messenger, it always gets sent with a remark. I use it in Dutch, but the English equivalent could be "I recommend this song to you" or "Check out this song, I think it's really...

537 Views

0 replies

0 likes

  • 537 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Bit of clarification about liked songs

PlanPremiumCountryRusDeviceMi Max 3Operating SystemAndroid 10 My Question or IssueSo. I have transferred from gmusic and dont like a particular thing about liked songs.So, when I add an artist to library, I can simply tap the artist and press shuffle...

Visitor

Plan Premium Country Rus Device Mi Max 3 Operating System Android 10   My Question or Issue So. I have transferred from gmusic and dont like a particular thing about liked songs. So, ...

Ivan

Spotify Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Are the songs in Discover Weekly still downloaded in the next week?

So my Spotify download take up to 9gb now and I’ve wondered what I have downloaded so I deleted all my current download simply by deactivating all of the playlists download buttons. But then I remembered that I download the Discover weekly playlist e...

Newbie

So my Spotify download take up to 9gb now and I’ve wondered what I have downloaded so I deleted all my current download simply by deactivating all of the playlists download buttons. But then I rememb...

631 Views

0 replies

0 likes

  • 631 Views
  • 0 replies
  • 0 likes

Superuser Contribution "Ghosted" songs in your "liked" songs mean what? Premium, laptop, Windows 10

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueindividual "liked songs" remain on my list, but are "ghosted" in darkened type. Does this mea...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue individ...

andusaman

Casual Listener

912 Views

4 replies

0 likes

  • 912 Views
  • 4 replies
  • 0 likes

Superuser Contribution My liked songs are gone

Plan- premium I let my daughter use my phone to listen to songs and somehow all of my liked songs got removed. Is there a way I can get these back? I had a ton of songs saved. When I look them up, it still shows a heart by them but they’re not in my ...

Visitor

Plan- premium    I let my daughter use my phone to listen to songs and somehow all of my liked songs got removed. Is there a way I can get these back? I had a ton of songs saved. When I l...

Ivan

Spotify Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Certain songs are unplayable

PlanFreeCountryUnited statesDeviceGoogle Pixel 2 XLOperating SystemAndroid 10 My Question or IssueThere are two Japanese so far that I would like to listen to that are grayed out. I'm not sure why they are grayed out but I would like to be able to li...

Visitor

Plan Free Country United states Device Google Pixel 2 XL Operating System Android 10   My Question or Issue There are two Japanese so far that I would like to listen to that are grayed...

Billy-J

Spotify Star

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Solved!! No Songs

PlanFree CountryEgypt DevicePCOperating SystemWindows 10 My Question or Issue When I use the pc version of spotify I dont find any songs it is like all of mymusic are gone it is not in my liked songs or not in any playlists all of the music is not th...

Casual Listener

Plan Free   Country Egypt   Device PC Operating System Windows 10   My Question or Issue   When I use the pc version of spotify I dont find any songs it is like all o...

Billy-J

Spotify Star

623 Views

2 replies

0 likes

  • 623 Views
  • 2 replies
  • 0 likes

Superuser Contribution Albums on Windows Desktop

PlanPremiumCountrySwitzerlandDevice(Windows Laptop)Operating SystemWindows 10My Question or Issue I can download and play offline albums on my Android-Phone. But those Albums are not shown under "albums" on the desktop-app-version nor can they be fou...

Visitor

Plan Premium Country Switzerland Device (Windows Laptop) Operating System Windows 10 My Question or Issue   I can download and play offline albums on my Android-Phone. But those Albums...

MattSuda

Spotify Star

756 Views

2 replies

0 likes

Albums
Desktop
Windows
  • 756 Views
  • 2 replies
  • 0 likes

Music disappeared in both Artists and Albums

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10+My Question or IssueI have tons of downloaded music, and usually listen to it all from my Artists section as its easiest to navigate snd play a lot of music from multiple albums of the same artist. Las...

Visitor

Plan Premium Country Canada Device Samsung Galaxy S10+ My Question or Issue I have tons of downloaded music, and usually listen to it all from my Artists section as its easiest to navigate snd...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Liked songs won't play

PlanPremiumCountryUKDeviceSony Xperia L2Operating SystemAndroid My Question or Issuesince the liked songs capacity was expanded I've been unable to play songs through the liked songs tab whether that's through shuffle or selecting a specific song. I ...

Newbie

  Plan Premium Country UK Device Sony Xperia L2 Operating System Android   My Question or Issue since the liked songs capacity was expanded I've been unable to play songs through...

297 Views

0 replies

3 likes

  • 297 Views
  • 0 replies
  • 3 likes

Superuser Contribution All numbers deleted in public playlist

I set my spotify playlist to public and someone deleted almost all the song (over 100 hundred i guess). Is there a way to recover this ?

Casual Listener

I set my spotify playlist to public and someone deleted almost all the song (over 100 hundred i guess). Is there a way to recover this ?  

Petya

Community Legend

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I make a Collaborative Playlist Public but allow only certain users to add to it?

Premium Device(iPhone, Macbook 2017) I have a few collaborative playlists and I would like to share them with people because they have asked but I do not want to grant them the ability to add to them. I also would like to share my playlist on reddit ...

Newbie

Premium   Device (iPhone, Macbook 2017)   I have a few collaborative playlists and I would like to share them with people because they have asked but I do not want to grant them the ab...

This-App-Stinks

Music Fan

4772 Views

2 replies

3 likes

collaborative
collaborative private and public
Feature
Help
shared
Spotify
  • 4772 Views
  • 2 replies
  • 3 likes

Solved!!Superuser Contribution Discover Weekly not showing up

PlanPremium (Family)CountryRussiaDevicedoesn't matter My Question or IssueSecond week in a row no Discover Weekly playlist for me (I do get Release Radar). A couple of my friends are saying the same. Is this a confirmed issue?

Casual Listener

Plan Premium (Family) Country Russia Device doesn't matter   My Question or Issue Second week in a row no Discover Weekly playlist for me (I do get Release Radar). A couple of my friends...

Gracyasa

Newbie

6499 Views

10 replies

4 likes

  • 6499 Views
  • 10 replies
  • 4 likes

Superuser Contribution Local files on computer

I am trying to sync my local files to Spotify but it is not showing up on either my computer or my phone. I have followed the steps but nothing. What to do?

Casual Listener

I am trying to sync my local files to Spotify but it is not showing up on either my computer or my phone. I have followed the steps but nothing. What to do?

Ivan

Spotify Legend

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes